Featured Reviews


Frequently mentioned in reviews: hotel (60) good (38) staff (37) room (36) stay (30) nice (23) rooms (23) great (21) service (20) breakfast (19)
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  • 5/5 Ali H. 3 months ago on Google • 4 reviews New
    I checked in this morning and arrived very early. Sharon was so massively helpful in making sure my tired kids don't have to wait an extra second in lounge. She went out of way to change our booking and find us a room right away despite busy holiday season. She then made sure that we get a great deal kn breakfast buffet. I felt like being really well looked after. The staff here are all great at their jobs but I have to single out Sharon for her extremely professional handling of our booking. Thanks a lot.
    1 person found this review helpful 👍

  • 3/5 Tareq A. 2 years ago on Google
    Good place to stay. Great view of the city. Friendly and cooperating staff. The breakfast buffet is good. But have some issues like: you need to park you car by yourself, it's a 4 star's hotel, why there is no valet???. Another thing I ask for more drinking water since my wife, my baby and I stay there and two bottles in the room wasn't enough, it took more than 35 minutes and he bring two small bottles when I ask for more he say hotel policy allow me to give two extra no more 😂😂😂 it's water. I went to the coop and get 36 bottles and put them in my room. Also why I need to call for toothbrush? This is another thing. But not a bad place, need some improvement, of course.
    1 person found this review helpful 👍

  • 5/5 Mohammad A. 1 year ago on Google
    I would like too say the services here 10/10, management / staff are really nice & helpful! The room was really good, cleaned & sanitized every single day & replaced our water bottles & brought us Extra. Breakfast from 6:30-10:30 is highly recommended! 8.5/10.
    1 person found this review helpful 👍

  • 3/5 Zamira Z. 1 year ago on Google
    The hotel was overall great but my only issue was that there was no windows that opened within the whole hotel, including every room. Without fresh air the rooms becomes very humid and didn’t allow proper ventilation. It also meant that all the cool air was coming from air conditioning which made the air in the hotel very dry as it lacked moisture.
    1 person found this review helpful 👍

  • 5/5 Dhanu d. 1 year ago on Google
    Stuffs are so welcoming and the rooms are very clean with good views from the sea and outdoor swimming pools. Breakfast is awesome and upon checkin, they don’t make u wait for so long. I really enjoyed my stay and will come back again
    1 person found this review helpful 👍

  • 4/5 Rz & R. 1 year ago on Google
    Food tastes extremely good, where they have wide choices. And I would really recommend their buffet. Very nice restaurant design. Their chairs are comfortable and look great. Friendly and helpful staff. Environment is extremely nice. They have couple of meeting rooms. They provide free valet for the hotel visitors.
    1 person found this review helpful 👍

  • 5/5 Martin S. 1 year ago on Google
    Your hotel hospitality was excellent... I loved it... staff were very presentable and helpful in all respect.. your breakfast menu was authentic the best in town... keep the good work... I will surely come again for another trip..
    1 person found this review helpful 👍

  • 4/5 Khaled A. 1 year ago on Google
    Hotel is clean. Rooms are tidy and well maintained. Staff is very friendly and helpful. The hotel is perfect for business travelers who want to attend activities at Sharjah Expo. Otherwise, everything is far away and expect to pay 100 DHS taxi fare. The hotel has two restaurants and a small cafe that serves Starbucks coffee. My room came with breakfast. The breakfast was average. Nothing special at all and the choices are limited for a four-stars hotel. I had the chance to try the other restaurant for lunch and it was below average. Shower pressure was very weak in my room. I am not sure if it is the same in all rooms. Do I recommend this hotel? Yes if you are visiting Sharjah Expo, but try to eat somewhere else.
    1 person found this review helpful 👍

  • 5/5 Nandita D. 1 year ago on Google
    Italian Night at Orient Restaurant at Novotel Sharjah - Mamma Mia, just fabulous! Best salads I've ever had, fresh and delicately seasoned. Delicious roasted veggies and Sicilian potatoes, pizza and pasta in the mains. And a tempting range of desserts, pleasing the eye and palate. Loved the chocolate mousse and macaroons - wish I'd had room for more Thanks to the manager, Mr Joseph - way to go!💯
    1 person found this review helpful 👍

  • 5/5 Khan Z. 1 year ago on Google
    I can hide my feeling with this property with all amazing people who are hardworking team and supportive. I love their facilities within and rooms are very nice especially the rooms on the lagoon amazing view at night. Bravo to Mr. Ramadhan from front office concierge with an amazing smile and assist.
    1 person found this review helpful 👍

  • 5/5 Khalid A. 2 years ago on Google
    Novotel sharjah Expo Center Hotel is a very nice Hotel . It looks new. The room , the service and the restaurants are all good. I did not find any negative remark to post. I stayed one night and hosted 2 friends for dinner at their Moroccan Restaurant. Their food and their service were very good. Their location is inside the city very close to Sharjah Expo Center. If you want to visit Sharjah Expo stay in this Hotel. I will differently come back again.
    1 person found this review helpful 👍

  • 3/5 Lilsi u. 2 years ago on Google
    What I liked: •Breakfast is great and with a good view. •Nice service attitude. What I didn’t like: •The hotel looks like a hostel more actually, and the room as well. • Sound insulation is not very good, which is scary for girls to stay alone there. •reception girl asking me to put a review on booking... •if you just want to go across the street and exchange money, you literally have to take a taxi🥸
    1 person found this review helpful 👍

  • 2/5 Nariman A. 1 year ago on Google
    Location is brilliant. Room cleanliness is average they have to be prompted to clean better. There were insects in the bathroom that were there all the time. Restaurant: don't bother going there Staff: this is the worst point about this place, starting from the night I arrived even though I had a confirmed booking from their own website and not from a generic booking website, the guy at the reception desk (Ali) was extremely rude, kept arguing with me that I can't take the room until 8am! That was at 3am and I had two kids with me. I showed him the email and the confirmation received from the hotel and he kept repeating himself like a robot and even had the guts to tell me that I made up that email! Which made me furious. I asked him to call his manager, replied saying he's the manager. After a long argument he gave me the room adding a day extra on my booking. The restaurant staff is even ruder. To be fair, towards the end of my stay, an actual manager then sorted the extra day that was added to my booking by the first guy. Sadly I don't remember his name but he was nice. If you ask me if I book again in the same hotel, my answer would be no. I don't recommend it.
    1 person found this review helpful 👍

  • 5/5 أبن �. 2 years ago on Google
    Quiet hotel for people who are looking for peace and close to restaurants, beauty salons, supermarkets and sweets
    1 person found this review helpful 👍

  • 5/5 Pabz the M. 3 years ago on Google
    Stayed here for a night this past week and it was a very luxurious stay! The ambiance and hostility are great and for such an amazing price. We tried the morning breakfast and the options were plenty and everything was well cooked, fresh, and delicious. The staff were extremely helpful and accommodating to our needs. The kids also enjoyed the pool! I think it’s a great place for a stay that’s relaxing and with a nice view but also close to the city.
    1 person found this review helpful 👍

  • 5/5 Virajsinh R. 2 months ago on Google • 8 reviews New
    We had a birthday party at Novotel and staff were so accommodating and humble to serve us. Mr. Patrick treat us well. All staffs were polite. I love this place and we enjoyed alot. Food was tasty as well. All over, it was nice experience. Thanks Novotel and staff team.

  • 5/5 Leen N. 2 months ago on Google • 6 reviews New
    Nice hotel with good rooms and nice view. Staff is very nice too. They have free water, tea, sugar, iron, etc etc and you can even request for more cups for free. Overall nice hotel. 10/10. Would recommend. Downside is that it is kind of far.

  • 5/5 Elif C. 9 months ago on Google
    I was in Sharjah for a trade show and the proximity of this hotel to Expo Center was a great convenience. My room was very nice, big, clean and had a beautiful lagoon view. Still the best thing about this hotel is its staff for sure. From Sumera and Fatuma at the reception to Mariel and Allan at the breakfast restaurant, everyone was beyond polite and helpful. I have never been to a hotel with nicer staff. I would definitely stay here again.

  • 5/5 Hritik S. 1 year ago on Google
    The stay here was absolutely amazing. The staff here is very helpful, special mention to Mr. Joseph. He was there for our every need. I would absolutely recommend everyone to book their stay here.

  • 4/5 Arnab G. 1 year ago on Google
    This is ideal as a business hotel, particularly for those visiting or participating in an exhibition at the Sharjah Expo. But it is a nice place to stay for any visitor to the city. The rooms are very nice. There are two restaurants and a coffee shop. The restaurants close by about 11 p.m.

  • 5/5 Akhilesh K. 1 year ago on Google
    The rooms and the washrooms are neat and tidy. The food was delicious as well. Location requires you to walk a bit to catch a bus else there are nearby good eatery options. Service was satisfactory. You can get cabs in front of the hotel.

  • 5/5 Ced B. 1 year ago on Google
    We had an excellent stay. Nice and helpful staff. Easy access from and to Dubai with a taxi (under 100 AED). Good breakfast. Room are neat. This all for a very good price.

  • 5/5 Harun K. 1 year ago on Google
    It was my first time stay at Novotel and I really liked it. Rooms were clean and furnitures were new. Hot water was always available and they were changing the towels daily. Breakfast menu was rich but as a cheese lover, l can advice chef to add 2-3 different cheese 🧀 types more. Transport to Novotel is easy and prices are so normal for such quality and service.

  • 5/5 Touba Pièces J. 1 year ago on Google
    Verre nice hotel good service and welcoming stuffs checkin was very easy and fast and outdoor pool. My stay was memorable and I will surely come back. Thank you Novotel I will inform my friends about your excellent services .Thank you thank you. I visited this hotel few months back and I had a wonderful stay that’s why I decided to come back again because of the clean and wonderful hotel near to shopping centers and expo center

  • 5/5 Ahmed S. 1 year ago on Google
    The hotel staff has been so cooperative and helpful. The overall environment is excellent. The gym, suanaa and pool service is superb. especially gym. the reception staff ms.sumaiara always solved my issues. the restaurant staff ms. Janet always showed hospitiality whenever i went for breakfast.. i am also gonna miss her cute and welcoming smile

  • 2/5 Lana A. 9 months ago on Google
    This by far was the worst hotel i've ever been to. If you want to get asthma and cough all night then directly book a room there. The rooms are below zero cleanliness. We asked for another room thinking that the smell will be gone, but we discovered all the rooms have the same bad smell. Me and my sister literally spent the whole night coughing, not to mention that I am pregnant and my sister has asthma already. The picture attached shows how the room was not clean. This area was next to my bed, you can see pieces of chocolate, hair and dust, that's how they gave us the room. NOT RECOMMENDED AT ALL! WASTE OF HEALTH & MONEY.

  • 5/5 Mohamed A. 9 months ago on Google
    An excellent experience we just had with my family in Novotel Sharja Expo Center with the receptionist Sharon who greets and help us with our hotel booking. And the splendid breakfast menu with Allan and Janaki who offers a variety of meal. It was really an awesome experience, worth sharing to colleagues and firends. 👍 to all of you keep up the good work.

  • 5/5 JEFFREY V. 9 months ago on Google
    I lit a unique staff at this hotel, she is my compatriot I certainly adulate and venerate the tactic of how she handlebars her toil, she is very accommodating and amiable. Her name is Miss Sharon Galvez, may you linger your good pleasantness to your habitué, I am in colossal anticipation to have more staff parallel to you in how they concordat with their drudgery.

  • 5/5 Alvin A. 9 months ago on Google
    Location is ideal for business in Sharjah. Service is excelent with a very a friendly staff. Special thanks to Allan, Mariel of Food and Beverage for relaxing daily breakfasts. Also special mention to Sharon on her assistance at the front desk.

  • 5/5 Katherine M. 9 months ago on Google
    Thank you, Sharon of Novotel Sharjah. Upon arrival, I was greeted by the attentive hotel staff, who were quick to assist with my luggage and provide a seamless check-in process. The reception area exuded elegance and a tranquil ambiance, setting the tone for a truly relaxing stay.

  • 5/5 Zeeshan K. 9 months ago on Google
    We came to stay in the hotel with my family but we got the best experience ever like before. Everything was good as we expected. The team (fatuoma) she's wonderful she gave us a walm welcome, helped in everything we requested and made our stay memorable. Will come back again

  • 5/5 Arman Z. 1 year ago on Google
    Great hotel to stay at! Especially with kids. Modern design, excellent rooms. Pool is good, clean and has kids room with PS4 and GYM. The kithchen is marvelous! Make sure you eat in the hotel, cause it's delicious! Totally recommend!

  • 5/5 Anas Anwar B. 10 months ago on Google
    One of the best hotel experience, starting from the front office to food everything was perfect in here. They always ensured that the clients are happy and satisfied. The food was yummy and provided quite a variety of quality dishes. The house keeping was always ready for service, also the eco friendly nature is highly appreciated. Hoping to visit you soon

  • 5/5 Ankita M. 11 months ago on Google
    are both very pleased with the excellent work and good eye for cleaning. I appreciate to extra effort in making this turn out to be a great experience for us. Your true to your word and definitely know how to knows customer happy , Thanks for the housekeeping team And special thanks for onkar, the quality of their work.

  • 5/5 Princess Paule M. 2 years ago on Google
    MORE THAN AMAZING! I want to take this opportunity to say thank you to the Front Office Team of this amazing hotel. Especially to Mr. Ahmed on the front desk. He is the best of the best. Their hospitality is marvelous! Such a wonderful stay with wonderful people.

  • 5/5 Huzaifa A. 2 years ago on Google
    Recently visited - Staff - Kind Staff, Bags being delivered to room was quite slow. Rooms - The rooms were good and big in size but the Kitchen unit wasn't very fascinating, It didn't have any complimentary snacks or coffee pods and a Coffee machine. Breakfast - Breakfast was amazing with lots of variety however they had less variety (Only 2) cereals and less variety in fruits. Reasonably sized swimming pool, gym, and play area. Over all - Recomended.

  • 5/5 Chen R. 2 years ago on Google
    When i entered the reception area i was amazed as it was colorful, clean and homey. All staffs are nice and accommodating. The room i loved it, was beyond my expectation for what I paid. The breakfast was superb, lots to choose from. Overall it was perfectly splendid. Will be my first choice nextime if i want to relax.

  • 5/5 ahmed h. 2 years ago on Google
    I come to the hotel the first time and it will be not last time it was really amazing time for me to visit Sharjah and nice view most of staff helpful so I want really give big thanks to Mr Ahmed in front desk he is really support us he is

  • 5/5 romar e. 2 years ago on Google
    Ahmad in reception made our stay more convenient. Our kids enjoy our stay especially my wife who is the reason why we went to Sharjah from Abu Dhabi due to the Expo 😅 standard international food and proper social distancing. Will surely be back again.

  • 5/5 M A. 2 years ago on Google
    This hotel is super excellent, they answer the calls very fast and they respond to our needs with smiles. Also When i lost my ring in the room Keramore helped me to find it and she was super supportive. I will come to this hotel again and again, it is my 1st choice and the best💕💕💕💕💕💕💕💕

  • 4/5 s. s. 2 years ago on Google
    Good hotel in sharjah.clean rooms ,nice staff's especially in the reception and good breakfast .

  • 5/5 Regine M. 2 years ago on Google
    Staffs are amazing special mention to Erica,Allan,Vergel, Vincent, and Alex with their excellent service..

  • 5/5 Fariha M. 2 years ago on Google
    Alhumdullillah Had a great experience , especially the staff is really nice

  • 5/5 Shahzad S. 2 years ago on Google
    Thank you to Everyone in the hotel. Especially Erika. Great team!

  • 1/5 N E. 2 years ago on Google
    We came and we have waited in the lobby for more than an hour the front desk guy was very stressed out and the room is not ready, very bad experience with the receptionist for sure not gonna come back, lots of people are waiting and the didn’t even offer us water in 4 stars hotel this not the best expected level. Our choice was based on the previous reviews but very disappointed

  • 5/5 MSB H. 2 years ago on Google
    This is the best hotel Me and my Family have been to in Sharjah so far. I would even give it a solid 10/5 for the excellent service, location, rooms and all facilities provided with the prices exactly affordable and worth it. There is even Tahi restaurant located down below the Hotel and had unique, delicious and of course.. expensive dinner BUT IT WAS ALL WORTH IT. I stayed for a week and the staff helped me a lot for my luggage and packing. Thanks to everyone working here who gave unique services and hats off to the developers, managers and designers.

  • 5/5 Maryam110790 M. 2 years ago on Google
    One of the best hotel in sharjah, staff's are friendly and helpful. From the reservation team Mr. Abdelrahman and the front office staff and room service are really great. We are so happy and we will definitely come back. Breakfast is good and they have good service as well, clean environment.

  • 3/5 Olaniyi B. 2 years ago on Google
    I had a horrible experience with the manager (Ahmed) at the time I stayed there. He kicked me out of the hotel after waking me up from sleep because a friend came to visit me. He even threatened me with police severally. I couldn't believe what I experienced, especially when one of the security guys (Abbas) whispered to his ears which made him to start screaming out loud at me, while he kept me there for over 3 hours with a threat to hand me over to the police. That was the worst experience in my entire life. There is also no Airport Shuttle as claimed on the website. I overlooked that but ended up being kicked out the second day by the manager without a complete refund. I think there are great people working there but the manager called Ahmed and the security guy called Abbas are definetely not the kind of people to deal with customers.

  • 5/5 WALID F. 1 year ago on Google
    Excellent services with good location. I enjoyed my stay with family and I will surely come back a ND recommend to my friends. Special thanks to front office team and house keeping team for there awesome services. Thank you Novotel.

  • 5/5 Ava N. 1 year ago on Google
    The behaviour of hotel employees was great(especially the receptionist) The break fast and the room service was great too. The view was ok. It was a great experience for me and if I decided to travel to dubai again,I would definitely choose this hotel again.

  • 5/5 Ritah D. 1 year ago on Google
    Attention to detail is astonishing. Staff are superb. Nothing negative to suggest at all. Highly recommended. the price was bit expensive but well worth the money. Great location too.

  • 5/5 ابو تيم ABO T. 1 year ago on Google
    Everything is good i will come back. Thank you for your good service and well groomed stuffs and clean rooms. Breakfast was delicious and pool is so relaxing thank you.

  • 5/5 Muhammad Yahya S. 1 year ago on Google
    Amazing experience, stayed here for 5 days . The rooms are very clean and bathrooms are modern and tidy. Housekeeping is also very effecient and if there is a problem the reception staff and manager and always ready to help . General service and the attitude of the staff was extremely pleasant and professional. Would definitely recommend staying here . One thing I would highlight is please keep more water bottles in the rooms during summer . There were 2 small bottles of water and every day I would have to ask for atleast 2 more bottles to be sent to the room so given how hot it is in Sharjah would be better to keep 2 large bottles in each room . The breakfast buffet is brilliant and food at the Tahi restaurant was also amazing and quite reasonable . Would 100% recommend

  • 5/5 Iana crystell T. 1 year ago on Google
    Had a meeting in novotel for 4 days and it was a great experience. Food and Beverage staffs was amazing and they did assist us in everything with a right manner. The ambiance of their restaurant outlet is very welcoming and charming. Amazing staff of the restaurant , food and their service are extremely knowledgeable and make great recommendations. Would like to mention Allan, Vincent and Mariel and Mr. Joseph who’s I believe the F&B manager for giving us an execellent service. Will surely come back.

  • 4/5 Yzza A. 1 year ago on Google
    Novotel is such a good hotel with good price, clean room, good breakfast buffet selections and absolutely with amazing staffs. Just a comment on not having any bath tubs in all rooms is somehow unusual because thats one of the best place to relax inside the room, same as the pool timings is too early to close at 7pm. I would like to give a huge shoutout to Duty Manager Mr Ahmed, in all stays I ever had in different hotels, it was the very first time that someone went above and beyond on his call of duty. He is a gem in the company that regardless of all the flaws of the hotel, he recovered it and exemplified an outstanding customer service. I will never forget Novotel because of Duty Manager Ahmed and I will always have a good word to say about hotel because of him. He deserves a lot of praise!

  • 5/5 Travel With Khalfan d. 1 year ago on Google
    I had a great experience with family . The staff was good. The room was very clean and tidy . Breakfast was fresh and delicious . It’s a good environment. The location is perfect . I would highly recommend it . Will come back soon.

  • 5/5 Usman B. 1 year ago on Google
    Excellent Hotel The hotel is very clean and well maintained. I would like to Special thank to Mr. JOHN for being so friendly and Cooperative. It located next to Expo Sharjah and 5 minutes walking to beach. The restaurants and the staff are really friendly with lovely Buffet Breakfast menu. Orient Café! Quick refreshment or coffee lover can enjoy Starbucks! Thank you MELA for serving me. Appreciated!!!

  • 5/5 FLORANCA F. 1 year ago on Google
    Good location, delicious breakfast and nice view rooms. Its good hotel for families and very groomed stuffs and welcoming. The room rates are cool easy for everyone to afford. I appreciate and i will surely come back and reccomend it to my friends you made my stay awesome and memorable. The location is good near to beaches and shopping malls.

  • 1/5 mog P. 2 years ago on Google
    I trusted the previous comments and make my stay to be here. unfortunately, the previous comments where misleading and not reflecting the true. I stayed on the lobby for more than 2 hours waiting for my room to get ready. the staff in the reception where totally lost and overwhelmed and don’t know what to do with the customers those where fulling the lobby like snowball. I had to get my luggages into the hotel by myself. the man in the reception stated that the sea view are all fully booked, and gave some one who came after me that view. lots of upcoming residents waiting in the lobby hall without even apologizing for them for the miss. after waiting 3 hours to check in, the room was not well cleaned. to summarize my experience(totally disappointment) I wanted to cancel my reservation but the denied to refund the money

  • 4/5 Salman M. 2 years ago on Google
    Very good, neat and decent place to stay. Conveniently located close to Sharjah EXPO centre. Tasty breakfast is guaranteed here, but same menu was served for my 6 nights stay and it got boring. Arab receptionists wasn’t much friendly and welcoming. Talabat is a good option to consider for food delivery as it’s impossible to cross the street.

  • 5/5 Erfan N. 2 years ago on Google
    I really enjoyed my stay at the Novotel, the staff was very nice and kind. The rooms were constantly cleaned and everything was very professional. As for Esther, she was very nice, welcoming and had a professional working attitude. She did what she said and didn't break promises.

  • 5/5 jan k. 5 months ago on Google • 1 review
    I stayed in the Novotel Hotel Expo Center Sharjah for 14 days in November 2023. The room service is really efficient. I found room cleaner Mr Chandra very punctual, caring and efficient. He is really expert at his work. The Orient Restaurant is one of the two restaurants where a vast choice of dishes is available. I am on diet and kept a safe distance from the beef and mutton but really enjoyed the grilled chicken. The supervisor Ahlam is a very nice lady. You will find Arabian, Western and Indian dishes including several types of salad. The breakfast is also very good. Although my trip was sponsored by the Sharjah government and I have no idea about the prices because everything was free, my first and last impression is very good about the hotel overall. There is a swimming pool and decent gym available for the guests. The staff is cooperative. It is a modern and decent hotel for all those who want to visit Sharjah. The location is prime and lake view available from the rooms but you have to pay extra for those rooms.
    1 person found this review helpful 👍

  • 5/5 Ranya Fatima F. 4 months ago on Google • 1 review
    I had an incredible stay at this hotel. The breakfast had a lot of options to choose from which includes Gluten free options and many more. The service was exceptional, with staff members going above and beyond to ensure a memorable experience. Von at the breakfast buffet was very helpful and friendly. Looking forward to returning to this fantastic hotel!

  • 5/5 Yerbolat U. 4 months ago on Google • 1 review
    everything was great. Service and staff, all at the highest level. The room is all clean. I am pleased with the staff and want to say thank you to the hotel staff, especially Sumeira, Sharon, Ramadan and house keeper’s name, I don’t remember. Have a great holiday everyone

  • 5/5 Josephine L. 4 months ago on Google • 1 review
    What an amazing Hotel. General Manager Mr Robin Soloman and all his staff couldn't be any better, above and beyond duty, looking after us, wee Usha keeping our room spotless! Food amazing! Great having the taxi service outside hotel. Could not fault it! We were asked to join in on the Christmas Party in hotel for the local children, was amazing even had snow! Choir and Santa were brilliant! Hopefully we manage to return

  • 5/5 Muhammad A. 2 months ago on Google • 1 review New
    It was an amazing day's of ur anniversary with my wife and everything was great. Great team work with the hotel and good leaders. Pleasure is mine to the front office team, especially Mr ramadhan bellboy.


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