SHOCKING EMERGENCY UNIT! What I witnessed in this hospital is unbelievable. My mother almost lost her life due their extreme negligence and incompetency. She had one surgery which then lead to two simply because the morning shift (8:00am) head nurse was refusing to see my mother, bear in mind, she is a patient who's has a surgery 2 days before experiencing extreme pain. The head nurse and his peers were literally talking about the shoes they have and how comfortable each brand is. Once we took my mother to the American hospital it turned out that if they only carried a blood test and urine culture, they could have prevented the second surgery. This was under Dr Christine's supervision at 8 am, extremely rude staff and nurses, horrible treatment. In any other country this would have been scrutinised. DO NOT VISIT THIS EMERGENCY

This hospital has gone downhill big time. They might look fancy and nice on the outside. But their Customer/patient care is of no importance. Came in at 10 am for a bad headache and blurry vision. Did all kind of tests with ER, optometry (btw as someone who is in the medical field they didn't do the proper procedures for examination and didn't even dilate the eyes to examine correctly) then sent back to ER. Where more tests done and then handed off to neurology. Who said need to admit for 24 hours in order to do a MRI and examine. 24 hrs in still have not seen my admitting Dr. No MRI no answers. Basically they just see you as another $$$ squeeze your insurance as much as possible. And show you no care.Been Admitted and have not seen admitting Dr. Other Dr's baffled and can't do anything since admitting Dr off duty. Best advice they give is check out go to another facility as they wouldn't spend another hour here themselves. So if you think of coming to this hospital I would run without thinking twice to a better one. Unless you like to waste time and leave with no answers. Best of luck and good health to all.

No words to describe. The worst experience I ever had as a patient. Even after receiving an apology phone call from the management still the next few days they got worst . Trying to contact my 'new' doctor they arrange for me to discuss my blood results the whole day. No callback, no response, no answer ,no WhatsApp messages , just nothing. Everything is great everybody are smiling and ready to help until they get paid. Then you can search for a new Doctor who is responsible and cares about his patients.

Update to my previous experience posted below (I didn’t want to delete it), the doctors and nurses are pretty good. We finally managed to get an appointment and they did a great job. I guess it’s just the admin which needs to be fixed. This is a first.. I called for an appointment, they answered the phone and kept the handset on the side! I could hear them talking in the background while repeatedly saying hello!! After abt 10-15 secs, someone picked up the handset and hung up on me!! Best part.. it goes on the answering machine to rate the service! What a joke!

(Translated by Google) I came to Dubai for a fun time for 3 days. When I went to the hospital to treat my daughter because of the heat, she was surprised with a bill above AED 1000 in addition to the price of exorbitant treatments and every ma'amal her suppository and gave her mother towels. These towels from the sink and put it on her head means those who took the role of nursing and her mother and carried out analyzes without informing us that they will analyze and we did not know and when I asked to meet with the director of the hospital or his deputy Tjjoa much busy and ended my time and no one is prohibited to hear my problem It is true for them to put a solution to such actions and appeal to them that there be special attention to their loved ones from the Gulf, especially the sick and we are guests of the UAE from Saudi Arabia, this dear country to our hearts that we are proud of (Emirati Saudi and Saudi Emirati) and I hope anyone who has any information on how to complain I am saddened by this situation and my journey has turned into a great distress (Original) رحلتي كلها اختربت بسبب المبلغ الباهض اللي طلبه المستشفى انا جئت لدبي سائح لقضاء وقت ممتع بها لمدة ٣ ايام وحين ذهبت للمستشفى لعلاج ابنتي بسبب الحرارة فقط تفاجاءت بفاتورة فوق ١٠٠٠ درهم بالاضافة الى سعر العلاجات الباهظة وكل ماعمل لها تحميلة و اعطو امها فوط وقالوا لها قومي بتبليل هذي الفوط من المغسلة وضعيها على راسها يعني من قام بدور التمريض والدتها وقاموا بعمل تحاليل دون ابلاغنا بانهم سيقومون بتحليل ولم يكن لدينا علم وعندما طلبت اللقاء بمدير المستشفى او من ينوبه تحججوا كثيراً بانشغاله وانتهى وقتي ولم يحظر احد لسماع مشكلتي اتمنى من المسئولين عن الصحة ان يضعوا حل لمثل هذه التصرفات واناشدهم بأن يكون هناك اهتمام خاص لمحبيهم من ابناء الخليج وخاصتاً المرضى ونحن ضيوف الامارات من السعودية هذه الدوله الغالية على قلوبنا التي نفتخر بها ( الاماراتي سعودي والسعودي اماراتي ) واتمنى من لديه اي معلومات عن طريقة تقديم شكوى افادتي يااحبه لقد احزنني هذا الموقف وتحولت رحلتي الى كدر شديد

(Translated by Google) Commercial hospital and Jaddaaaaa, but thinking how to exploit insurance, my husband sleep a week every day was going through a doctor and ask analyzes and go and tell us the result and come Dr. II and ask analyzes, including analysis of lipid profile and this analysis Ordi other to the doctor before I was not keen on everything I inquired and when the nurse experienced that Suwa responded in an uncivilized manner and then came back and said that Dr. what he observed this indicates that he is only asking for analysis and does not approve the patient's file, and after what the hospital official asked any attention and Jaboli service work. The day of our departure tired my husband Wu Lete US hospital and praise be to Allah and is neither treated excellent hospital. (Original) مستشفى تجاري وسى جدااااا بس تفكيرهم كيف يستغلو التامين,زوجي تنوم عندهم اسبوع كل يوم كان يمر دكتور عليه ويطلب تحاليل ويروح ولا يخبرونا بالنتيجه ويجي الدكتور الثاني ويطلب تحاليل من بينهم تحليل الليبد بروفايل وهذا التحليل اوردي سواه الدكتور الي قبله ولولا اني كنت حريصه على كل شي فكنت استفسر ولما خبرت الممرضه ان سووه ردت باسلوب غير حضاري وبعدها رجعت وقالت ان الدكتور ما انتبه هذا يدل غ انه بس يجون يطلبون تحاليل ولا يقرو ملف المريض,وبعد ماطلبت مسوول المشفى ماشي اي اهتمام وجابولي خدمة العملا.والله انه اسوا مشفى مر علينا ,وبعد يوم من خروجنا تعب زوجي ووديته المشفى الامريكي والحمدلله اتعالج ومشفى ممتاز.

(Translated by Google) Zero does not deserve a star never .. I visited Dr. Elias Rahal for bones, a person does not have a way to speak with the patient despite my pain and fatigue speak in a ridiculous manner indifferent to my pain and the other Attani Voltaren only said and continue sports and movement, unfortunately increased my pain to the point where I can sleep at night and when I visit For another doctor came diagnosis that my case is special and I have to stop sports until the completion of treatment .. If you like to waste your time and your money go there .. (Original) صفر لا يستحق نجمة أبدا.. زرت دكتور الياس رحال للعظام، انسان ما عنده أسلوب في الكلام مع المريض رغم ألمي وتعبي يتكلم بأسلوب استهزائي غير مبالي بألمي وبالآخر عطاني فولتارين فقط وقال استمري بالرياضة والحركة، للأسف زادت أوجاعي لدرجة ما أستطيع النوم في الليل وحين زيارتي لطبيب آخر طلع التشخيص أن حالتي خاصة بالعصب وعلي التوقف عن الرياضة لحين الانتهاء من العلاج .. اذا تحب تضيع وقتك وفلوسك إذهب هناك ..

Have been going only to this hospital for the past few years and professionalism of doctors is out of the question, BUT.... I can hardly remember a time when I was able to have my appointment ON TIME... while having prior booking... It is not really professional and definitely an area for improvement! Recent examples : 1) For monthly check up for my baby I had to wait for an hour... And BABIES don't have that much patience and need sleep /feed and change! Approaching reception staff does not help at all.. 2) During the week my husband had to do check up with General doctor - we had a prior appointment at 9:45 am and the entire day was planned up to minutes. He reaches there earlier and Doctor shows up only at 10:15 - WITHOUT ANY EXPLANATION... and the whole schedule moves so my husband has to wait more and cancel his work meetings.... NOT PROFESSIONAL AT ALL.... We will have to reconsider using the same hospital as a family - we can't waste lots our time just in waiting halls

Worst experience ever! My wife has delivered our baby girl in this hospital. Service in the labour ward is disaster, beside the lack of experience that Nurses have, please look at their personal hygiene. Sweat smell, messy uniform and hair and etc... No commonsense, you need to explain things repetitively till someone understand what you need. No communication between the team, everyone rely on each other throwing the work on each other. At the handover time of the shift you need to expect that no one will visit your room before two hours. Food is disaster. When you ask for manager or responsible person to relief your frustration the answer will be sorry and the worst part that whoever comes to recover the issues comes with zero brief about what is happening you need to re-explain again and tell the same stories happening since 4 days. Not recommended!

(Translated by Google) The worst experience, Khrbo the joy of my birth, convinced me more: Llano insurance covers expenses of the birth of 100% and the latter 20 thousand dirhams pushed us. Allah is my suffice, and the best deputy. (Original) اسوأ تجربة، خربو فرحة ولادتي، بالأولى أقنعوني انو تأميني يغطي مصاريف الولادة 100% و بالأخير دفعونا 20 الف درهم. حسبي الله و نعم الوكيل.

Very bad experience I reserved appointment with the psychiatrist there Dr Mufeed and double confirmed After taking aleave and going there they told me i have to pay 600 AED which may be refunded or not as per insurance approval I checked with insurance before and they confirmed it’s covering You guys can’t wait tell i reach the clinic on time and inform me i am not allowed to enter If this is your policy , you should have called me to get prepared I went to your hospital to seeking for some help then returned back with awful feelings Thank you I won’t come again neither my family

One of the worst hospitals in the country. I was pregnant and following with Dr. Nashwa Hassan from the beginning of my pregnancy. On the night of my delivery, I went to the emergency department few hours before giving birth, the emergency doctor said that my water is leaking already so I was supposed to be treated on the spot. They refused to admit me saying that my insurance is not accepted, knowing that they’ve already fixed everything for me 2 weeks before that. So I ended up running to look for another hospital that would admit me. They turned my delivery to a nightmare. Then they called me days after I gave birth and left the second hospital to ask me why I didn’t show up for my delivery. I wouldn’t recommend this hospital to anyone even in terms of service it’s the worst. I was always waiting for at least an hour before seeing the doctor although my appointment was always booked weeks before and I was never able to get in touch with the doctor during my pregnancy even if it’s an emergency. I’m trying to share my awful experience as much as I can for others to be careful.

The worst experience with this hospital ever, my brother undergone a tooth surgery in Al Salama after which he had to take injection for 4 days , 2 times a day as prescribed by the dental surgeon of the hospital. Every time that I came to the hospital for taking the injection with my brother the hospital authorities saying we don’t have nurses to give injection go to other hospital. My brother was on visit visa we paid for the surgery now they expect us to go to other hospital and pay again because this hospital don’t even have nurses who can give injections. Pathetic management they don’t even deserve to be called themselves a hospital. Even they don’t have anyone in the emergency unit, I wonder how they are still holding their license to operate as a medical facility. If there is a rating below 1 I would like to give them that, maybe negative. These guys will kill people with the way they are managing this hospital.

My baby girl born in the hospital and i will definitely come back here for any medical treatment, advise, etc. the staffs and doctors exceed my expectations. Special thanks to Mr. Ali (building 55 in 2nd floor) & Dr. Azhar Schett.

(Translated by Google) One of the worst hospitals in Dubai means surprised how to be in the hospital and neglect not to give value to the patient, but to the money before and after continuing in Dubai a country of excellence and civilization Even in a negative evaluation number, I would have put a negative evaluation of 100,000 Five days of suffering and without a clear and explicit answer to what my husband suffers suffer without the carelessness of the doctors, but to experience the possibilities and very slowly The experience will never be repeated and for sure I never recommend any patient to think about their experience (Original) من أسوأ المستشفيات في دبي يعني استغرب كيف يكون في مستشفى بهالاهمال وعدم إعطاء قيمة للمريض بل للفلوس قبله وبعدها مستمرة في دبي بلد التميز والحضارة ولو في مجال بالرقم السلبي للتقييم لوضعت تقيييم ١٠٠٠٠٠٠ سلبي خمس ايّام من المعاناة وبدون جواب واضح وصريح بما يعانيه زوجي يتالم بدون مبالاة من الأطباء الا ان يقوموا بتجربة الاحتمالات وببطء شديد تجربة لن تتكرر ابدا أبدا واكيد لا انصح ابدا اي مريض ان يفكر بتجربتها

First fully digitalized hospital with cutting edge technology for patients comfort

One of the worst hospital in customer experience, its the only institution in UAE that cancel a booked appointment with informing the customer. I reach to the hospital to be surprised that my appointment was canceled!!!!!!!!. They have no respect for the patient time or the inconvenience they cause due to theier lack of handling simple task as schedule management. Additionally I raised a complaint, I was transferred to two different personal with a promise to call, a week later still waiting for that call. I would not recommend such institution.

First of all From the beginning of the visit the experience is horrible as there’s no valet parking was available They told me to park under ground and waited more than 30 minutes to find parking i was late for my appointment.second of all the the laboratory staff was not helpful or explain enough where i should do my ultra sound and where even(just told go to the other building)which building from where!?God knows i should check by myself.after that i figure out that i should wait 1 hour but in this time she could ask me to do the blood and urine test before sending me to wait 1 hour and can gain time!!!! Pluuuusss i asked them to call and explain the result they told me download the app!I requested from them to call it is not my job (and I’m not a doctor)to know what i have.Still no one called and the app is showing I’m not registered?!!! Seriously!why I visited this hospital and what doctors are doing if we have to check by ourselves!I don’t understand

Worst reception ever , i was chased away because i complained of vomiting four times tonight, they told me to go to another hospital and refund the 20dirham my husband paid for check up. I had to go to pharmacy and get a medicine and am very fits and okay now..They even told me they dont have emergency at after 11pm that emergency have been closed and i was so weak and dizzy that i couldn't stand properly on my own .What sort of hospital will not have emergency? . How can an hospital send a patient away . Just only medicine i bought from the pharmacy and am strong back

Worst hospital. I've been here twice for check-up cos Im having runny nose, chills and fever. At first I didn't care much about how poor the service is but the second time which is today, every move you will make you have to wait for one hour. I came to the reception, 2nd floor and she directly asked me what type of insurance do I have. No greetings at all. She attended me 12:01 and waited for 10mins just to get the slip. She told me to wait and some nurse will call me in room 209. There are only 5 patients waiting. The doctor attended me at 12:56 did the normal like blood pressure, weight and all. I asked if she could advise me some vitamins for me to gain weight and the Doctor just told me "wait for the laboratory and we'll know if you have to take vitamins or not" I replied okay. And asked for sick leave form. The nurse replied that "ONCE I GET MY LAB DONE, I NEED TO COME BACK UPSTAIRS AND IT WILL BE READY". So I went down 1st floor reception, I didn't get the chance to see the name, gave my slip and asked me 10aed for the laboratory fee. Some patients came and asked if "name of the doctor" is available but none of them respond. They will look at you stupidly only. The patient asked again if this doctor is available and that's when she responded that the doctor still have a patient. He asked how many patient does that doctor have and she answered one. As if it's really busy. After that conversation, I went to the laboratory which there is still patient inside asking how long it will take to get the result. Only these two medreps are very accommodating and approachable so far in this hospital. Blood test everyone will not take 10mins so I came back upstairs knock the door of 209 even if it says "Dont Knock" and the nurse told me that she will just call me. See? HOWS THE ONCE YOU GET YOUR LAB DONE ITS READY? We are four in total waiting for the call. Almost 130 and this gentleman beside me stand and knock the door. There's no patient inside at that moment. I have to wait until 1:45, told me the medicines I have to take and didnt advise any vitamins that I specifically asked her. I asked again for my sick leave form and they said that I can get it from the reception ground floor. Oh my god. And I need to come back again for stamp. I came down asked the receptionist and she kept on calling the doctor and the doctor keep on telling her 5 mins more. See how poor the service is? Instead of you getting better you're getting sicker because of the very poor service jn this hospital.Is that the kind of doctor who cares?

Worst worst hospital ever Its jst a high quality maintenance hospital jst to eat innocent ppl life's and their money😡 8th of August 2021 i lost my father who was admitted in this worst hospital From strting to the end times the dr. The staff used to keep telling only 1 thing his stable and his reports are good.....my father has been admitted due to covid 19,without permission thy put my father on ventilator and later thy said v wer not having any family members no. Bt when thy wer about to put my father on ventilator my cousin brother who was guardian of my father since me n my mother was in india,he was available at tht moment in the hospital bt still thy dint took permission,wenever v used to ask them wen vil thy wean him off,only 1answer this is not the right time,very diplomatic staff and dr.'s😡 Aftr 40days thy said his covid negative bt his lungs are still damaged it vil take time to recover,due to prolong ventilator he got sepsis and then thy said v startd antibiotics,which was not helping him recover at oll,bt still as usual answer evrythng is under control,5days prior my fathers demise dr. Said us he is out of danger now and the very next day my father kidneys wer not functioning properly thy put him on dialysis and jst increases the bill,aftr 4days being on dialysis and ventilator my father passed away😭😭😭 Wen my father was admitted to hospital he was with oxygen mask bt he was able to talk to us on call,this idiot hospital illiterate dr. And staff killed my father,how come a patient out of danger gone to danger zone the very next day and thn death And thy jst made a hugeeeeeeee bill out of all tht treatment......im the only child of my father.....me and my mother is left alone😭......and due to covid restrictions......v cudnt evn come to dubai for my fathers funeral......v dint evn saw him for the last time evn......i dint evn touched kissed my father😭😭😭😭😭untill i die my heart is going to curse this hospital and each and evry dr. Who doesnt know how to treat patients........pllzzzz never ever go to this worst hospital......plzzz share this maxly to alert people😭😭😭😭

This hospital is a nightmare. I almost lost my mother due their negligence, we have officially filed a complaint and raised a case against them with Dubai municipality. If this was any other country they would be held liable for their poor management and staff. Head nurse refused to see my mother because he was too busy talking with other nurses about the shoes they had bought. It was 8:00 am, my mother couldn't even stand, she couldn't breath properly. We waited 45 mins until a nurse visited us, this was supposedly the Emergency unit. Very unfortunate thing to witness, eventually, people will find out about this hospital's extreme negligence.

I had my eye lasik with Dr Adel Badr and I want to express how I am happy with the procedure, to begin with the Doctor himself where he was very professional, listening and explaining all the details. It went so smooth where I was impressed as I was kind of scared but he made me feel so comfortable! Thanks to him and his assistants (nurses), honestly they were all professional, kind and very helpful. I highly recommend it to all.

• Hamdan Street, Tourist Club Area, Abu Dhabi. The hospital has all the advanced facilities required for aiding accurate diagnosis. Al Salama Hospital currently incorporates its operations under the regulations of various healthcare standardization organization. We take pride that our institution is guided by the health care standards of Health Authority- Abu Dhabi (HAAD), a recipient of ISO 9001:2008 certification, ISO 10002-2004, EHSMS certification

The hospital is very good I knew it since 2015 except the important section called emergency doesn't even close to it, We had very bad experience with front desk guys in emergency 1 hour waiting and the worst customer service no. Which supposed to be polite to angry customers ,And the more funny thing the complaints number 044297733 dropping the phone not taking the calls// the doctor attend my junior inside is nice and his nurses good and did there job to my son

The worst experience in this hospital, and it was a first visit to me. Wasting money and time in waiting for nothing . They are bubble only. Not recommended at all for kids. Even the one who talks about a good experience for baby delivery, I would not believe.. because professionalism is lack from the reception until the nurses and beyond the specialist doctors

Great doctors, very professional. Fast service and great facilities. One of the reference centers in Dubai in many fields. My visits were always good and the health care provided is of a good quality. Staff are professional and fast. Nothing to complain about and I would recommend the hospital with no hesitation

OMG it’s been half an hr waiting to get attended on my call but no answer, just the automatic reply. I don’t know if I get answered or No answer. Ok now 40 mins so I will hang up

I had surgery for my hand on 11.01.20... was suppose to have follow up with the ORTHOPAEDIC doctor 1 week after.. but before that i was getting pain and went 3 consecutive days to see the doctor and everytime they told me doctor not working today..when i visited on 18.01.20 as per my follow up appointment, i came to know that there's no more orthopaedic dept and the doctor left..very weird. They told me they cannot do anything and i was left with a discharge sheet and on my own had to go to another hospital and pay again for all the costs. My concern is, if things like this happens, the hospital management should take full responsibility and take care of their customers/patients by making sure they have the appropriate treatment elsewhere on the hospital responsibility... i am in the hospitality industry and I'll not tolerate such similar situation happening in my working place with the customers.. really bad experience as a sick person...but a big thanks to Mohammad buhari for his professionalism at the reception who apologised for what happened but he was helpless as well..

(Translated by Google) I would like to show my gratitude and my heartfelt thanks to Doctor surgeon Dr. Adel Badr who perfectly conducted my surgery. Dr. Adel Badr has patiently explained the full process of my surgery. I was extremely nervous as I don’t really like to undergo any type of surgery however the reassurance and the friendliness of Dr. Adel waived it all away. The team was very friendly and helpful. The hospital was tidy and cleaned. What I do really care about is the after surgery follow up, Dr. Adel Badr left all his contact details and protocol to be followed to make sure the best after surgery outcome. I would really recommend all friends and family to this surgeon. I would like to express my gratitude and sincere thanks to Dr. Adel Badr who carried out my operation perfectly. Dr. Adel patiently explained the entire process of my surgery to me. I was extremely nervous as I don't really like having any type of surgery, but the comfort and kindness of the Dr. Adel gave it all up. The team were very friendly and helpful. The hospital was tidy and clean. What really matters to me is the follow-up after the surgery. The surgeon Dr. Adel left all his contact details and his protocol to follow to ensure the best result after surgery. I would really recommend all friends and family to this surgeon. (Original) I would like to show my gratitude and my heartfelt thanks to Doctor surgeon Dr. Adel Badr who perfectly conducted my surgery. Dr.Adel Badr has patiently explained the full process of my surgery. I was extremely nervous as I don’t really like to undergo any type of surgery however the reassurance and the friendliness of Dr. Adel waived it all away. The team was very friendly and helpful. The hospital was tidy and cleaned . What I do really care about is the after surgery follow up, Dr. Adel Badr left all his contact details and protocol to be followed to make sure the best after surgery outcome. I would really recommend all friends and family to this surgeon. Je tiens à exprimer ma gratitude et mes sincères remerciements au Dr. Adel Badr qui a parfaitement mené mon opération. Dr. Adel m'a patiemment expliqué le processus complet de ma chirurgie. J'étais extrêmement nerveux car je n'aime pas vraiment subir aucun type de chirurgie, mais le réconfort et la gentillesse du Dr. Adel ont tout abandonné. L'équipe était très sympathique et serviable. L'hôpital était rangé et propre. Ce qui m'importe vraiment, c'est le suivi après la chirurgie. Le chirurgien Dr. Adel a laissé toutes ses coordonnées et son protocole à suivre pour s'assurer du meilleur résultat après la chirurgie. Je recommanderais vraiment tous les amis et la famille à ce chirurgien.

Every year they are going down with the service and quality of communication. Clinics becoming very classical third country hospital, doctors see 100 patient a day and they have no respect of time or efforts of patients. Yesterday i had an appointment, i came 30 minutes early hoping to get in time (i never see my doctor on time, always late), yet i waited for 15 extra minutes total 45 minutes with no luck. i left and tried to file a complaint, no one even like to take the complaint. i sent email to file a compliant, that went invain as well. temperature is very high and my appointment was at 2:30 pm....

Pathetic Experience Understaff and Unorganised in times when they should have extra staff to meet the demands of these difficult times. For PCR tests this centre is a BIG NO. They have no idea what is happening on call centre they will say go walk-in and when you reach there they will tell you sorry we cannot take you. This too is if your luck is good and they will answer your call, bcos 90% of the times your calls will be unanswered. Highly Highly not recommended.

Aug 2020, the journey started to prepare to welcome our new family member, it was a mix of feelings, happy, worried and a huge list of things that I had to arrange. The first and most important, which doctor will we choose to walk through the journey with us then the hospital where we will welcome our new member finally the Journey financials. I started, contacting hospitals around Dubai and Sharjah, getting responses from some and being ignored from others. Feeling like a patent looking for medical treatment at some and as a money generation opportunity at others, some were very informative and some just wanted to book the first appointment, it was tough. 3rd of sept, - I still remember the date - when I got a call back from Ms. Hind at sulaiman al habib hospital, the first question was how was your wife! That question on its own sold me. Then a brief explanation of what services I needed as a mandate by the government, the services that are recommended by doctors and the additional services which some parents might like to have, this is called consulting the patient and not just selling them… after that the packages were sent to me. This call helped me evaluate other offers I had in hand, many hidden fees and services mandated by the government were not part of packages sent to be previously, while asking it was an extra cost that will be charged then (hidden fee). A week later we met Dr. Hiba Al Muhtaseb at sulaiman al habib hospital, we didn’t make up our minds if we wanted to proceed with a package or not and the answer was simple, don’t pay now, think about it and you could pay on your next visit…. This is what I call customer obsession. Weeks pasted, visit after visit all prebooked, ontime, not even a single delay, until the time came, sir we are booking you the delivery appointment. The experience was great, arriving slightly earlier thinking it might take time to register and surprised to find out everything was set and ready! Going up to the labor area and setting the seen took a few min and there I am looking at a machine hearing my baby heartbeat and counting the number of times nurses came to check on my wife… 119 times before the delivery even happened! You do get that VIP feeling. Sir, “a baby girl is on her way, I would get you a bed to get some sleep next to your wife you both look tired”, Ms. Tagreed and Ms. Areej the Nurses in charge said… wow what a VIP I am. 6 hours later, The delivery happened with 2 doctors in the room 2 mid nurses and 4 nurses and a cute creature popped out. Moving us to the 3rd floor which is a 5-star hotel and not a hospital 😊 amazing service for the mother and baby. While leaving they also booked us a free (package included) post visit to the pediatric a few days after birth and with Dr. Hiba Al Muhtaseb 6 weeks after birth to make sure the mother and baby are in good health. To summarize my experience, do not miss a second of the pregnancy joy by wasting your time behind a price war of offers, booking appointments, getting surprised by hidden charges and book your predelivery and delivery packages with sulaiman al habib and leave all that to them and enjoy every second of your pregnancy life and be serviced with a smile.

My wife delivered at Sulaiman Habib hospital few days ago so I'll review the few employees we interacted with. First it was Dr Gaby Khayata in OBGYN. He did a great job explaining things during the visits and answered any question we had. I like how he referenced new or revised recommendations from medical organizations as far as pregnancy and delivery. He had great bedside manners and on the date of delivery had control of the process from start to end with the help of his well organized team. Next is Hend at the billing department. I don't remember her exact title but she was very helpful and knowledgeable about all questions we asked her. The delivery package price increased towards the end of the pregnancy for the new year but she still honored the old price, cheaper by approximately 6k,, so she made a big difference. I liked how she had all the key items of the costs memorized to explain one by one. Lastly was the nursing team at the room mom and baby stayed for 4 days. I don't have names of the nurses as they were many but all were nice, helpful, and suoportive. As soon as the nurse button was pushed, they were in the room within few seconds it seemed. Even the ladies that came to take the food menu order were polite and respectful. The food was pretty good for hospital food with many choices to choose from. We had a brief encounter with the baby Dr David on the last day and he was cordial and compassionate. We chose him to be the one to take to for future visits.

Dr Ali Ghasem is very good Doctor. If anyone wants teeth 🦷 cleaning, I would highly recommend him. No waiting time, always on time. Best service and best dentist in Dubai. Thank you 🙏 😊

A star is alot for this hospital or can I say cemetery but this cemetery has class when you go to the emergency and say am a cash patient an ATM machine following you for every procedure and pay at the spot. Rooms all second hand beds bathrooms ++ reception one staff and picture will explain waiting for 2 h get him Dr don't know what there talking about and for sure there here for the money no more no less As an advice go to any hospital in the world but not this how shameful to have such hospital in Dubai

One of my worst experiences ever! I had to wait for three hours to do a scan, when they call my name they discovered that it was not approved by my insurance because of the lack of a clear doctor report. (Why let me wait in the first place????) Later on, It took them two weeks to approve a CT scan because they don't know how to apply for it, and another two weeks to cancel it because they don't know the cancellation procedure since they are extremely slow and incompetent. Because they don't know how to communicate with my insurance, they completely missed my operation that I required! Well done, Bravo! I am still waiting for a cancellation on a CT scan and apparently they don’t know how to do it?!?!?!

(Translated by Google) I underwent caesarean section they have stayed a week. Excellent anesthesia team. My doctor doesn't work for them but from an outpatient clinic. Enter my baby intensive care for children without a real reason. Then the biggest nightmare of my life began. I do not want to go into the details because the space does not expand the amount of horrors that we and my child passed by ...... Because just remember it hurts me !!!!!! .Alamadg they did not know in the early days I was a doctor !! I saw creativity and art in (........) and the reader know the intention. The journey of trying to go out in all ways and save my child itself was like a series (jailbreak). I spent 6 months for recovering and psychological injuries from my child. If you want to experience birth, head for the other part of the globe away from this hospital. I had my cesarean section done there and stayed for a week. My gyne doctor is external from a private clinic. The anesthesia team is excellent. They pushed my baby into intensive care NICU without a real reason !!! It was the worst night mare in my life ... i dont want to mention details because there is no enough space here to list down the horrors i been through !! And also because its traumatizing to remember it !!!!! The ironic thing is that they didnot know that i am a doctor, so i saw a very creative stuff in (......), i leave the guess to the reader ... The desperate trials to escape out and save my baby was just like (prison break) series! i spent with my baby 6 months healing our psychological TRAUMA. If u r planning to deliver, get to the other side of the planet away from this hospital. (Original) اجريت عمليتي القيصرية لديهم ومكثت اسبوعا . فريق التخدير ممتاز. طبيبتي لاتعمل لديهم بل من عيادة خارجية. ادخلوا طفلتي للعناية المركزة للاطفال بدون سبب حقيقي. وبعدها بدأ اكبر كابوس في حياتي. لا اريد الخوض في تفاصيل لان المساحة لاتسع كمية الاهوال التي مررنا انا وطفلتي بها...... ولان مجرد تذكرها يؤلمني!!!!!! .المضحك انهم لم يكونوا يعلموا في الايام الاولى انني طبيبة!! فرأيت ابداعا وتفننا في (........) وللقاريء معرفة القصد . رحلة محاولة الخروج بشتى الطرق وانقاذ طفلتي بحد ذاتها كانت اشبه بمسلسل (الهروب من السجن). قضيت ٦ اشهر لأتعافى وطفلتي من الاصابات النفسية. اذا كنت تريدين تجربة ولادة اتجهي للجزء الاخر من الكرة الارضية بعيدا عن هذا المستشفى. I had my cesarean section done there and stayed for a week. My gyne doctor is external from a private clinic. The anesthesia team is excellent. They pushed my baby into intensive care NICU without a real reason !!! It was the worst night mare in my life... i dont want to mention details because there is no enough space here to list down the horrors i been through!! And also because its traumatizing to remember it!!!!! The ironic thing is that they didnot know that i am a doctor , so i saw a very creative stuff in (......), i leave the guess to the reader... The desperate trials to escape out and save my baby was just like (prison break) series! i spent with my baby 6 months healing our psychological TRAUMA . If u r planning to deliver, get to the other side of the planet away from this hospital.

Unfortunately, I have to give a minimum of 1 Star on Google Reviews, Otherwise it should be no stars at all. What an awful place, absolute nightmare when you have to deal with them in every single aspect, total disregard to the Patients time (why care about the patient's time when you know the patient is already here and waiting and will most likely not leave), the most important thing is to pack the doctors schedules with appointments in order to milk every ounce of their day. If you book an appointment and think this will make your life easy when you get there, don't! Booking an appointment means absolutely nothing to this place as you could still easily wait for over 90 minutes beyond your appointment, and nobody will even bother to come and inform you that you will be with a doctor anytime soon, you could easily wait for another hour if you don't go to reception and pick up a fight, you might as well save yourself the hassle and go for a walk in because there is no such thing as an appointment and a clock at the hospital. I have been visiting every now and then for over 6 months for my 2.5 year old kid and not one time we could leave without fighting over something or another, and it's is always related to how little they actually give a damn about any patient, as a patient. They will happily take your money or the insurance's money though, that they do very well. what a waste as they have some really good doctors (and some who have attitude problems going through the roof).

4 th appointment in a row where doctor does not respect patient time and I was made to wait 30 mins before they decided to tell me that I had to wait even longer ... Doctor happily took his break when I can in and expected everyone to respect that but did not respect his patients valuable time .... this happens too often to excuse - and is easy to resolve if patients were valued

Worst service ever in pharmacy, 6-7 people at the counter and only 2 working. Takes they keep calling the same number recent if the customer is obviously not there. Token numbers are not updates so you end up waiting for ages.

(Translated by Google) They do not have good hospitality, they are surrounded by a piece of coffee, empty and a pack of dates, empty, and have cups, and every barbecue reviewer wants to drink from it, and there is nothing in it ... especially a defect when I saw the gray tea, anger and pollen erupted .... Other than that, I had an examination that I needed to do from 7 to 7 And the nurse did not tell me and I was surprised because I went back and I am fasting and they said I must ban the morning and I am my official work and there is no right to please take care of these things. Thank you .. (Original) ما عندهم حسن الضيافه حاطين دلة القهوه فاضيه وعلبة التمر فاضيه وحاطين اكواب وكل شوي المراجعين يبون يشربون منها وما فيها شي اصلا ...عيب خاصة لما شفت الشايب انفجر غضب وطلع .... وغير ها كان عندي فحص لازم اعمله الصبح من ٧ لين ١٠ والممرضه ما خبرتني واتفاجات لاني رحت الظهر وانا صايم وقالوا لازم احظر الصبح وانا دوامي رسمي وما بلحق الرجاء تراعون هالامور وشكرا ..

No one answer on the phone ☎️ even the emergence department, very bad services, not recommended ??????

(Translated by Google) Overpriced for two students' report (Original) مبالغ في الأسعار عشان تقرير طالبين ٥٢٠ درهم

The worse hospital I dealt with in my life from thier Public Relation to their nursing and specialist doctors on medical ward. During my admission to the hospital, the doctors neither documented one of my major health deterioration that lasts for four hours on the medical report nor on the discharge report. Also, they forgot to check after me for two hours while I was on a life-threatening medical situation, under pethadine drug and did not provide me with what the shift Specialist requested of the prescribed medication that will save my life during that two hours. They also gave me wrong medication against the communicated instructions of my physician who promised them to write an incident report that will be signed by him. Recently, I also communicated to my hematologist in the Saudi branch of Sulaiman AlHabib the fact that I was given Pethadine drug and she said it is very strange that they did so regardless of your abdominal history last year. This pethadine could have resulted in internal bleeding if I had continue been admitted to the hospital. Honestly, the hospital is not of the quality level of Saudi Arabia branches that are way better in terms of quality.

Booked an appointment for my newborns with a doctor who is on leave. No follow up call to confirm.. called customer service, they were rude and transferred my call to QC team althu I never asked then to do so. Used to have good services when they started but now no service at all.. so disapponting

The worst customer service i called on telephone number mentioned in the website when i called 2 or 3 times a women pickups and was so rude and said she is on zoom meeting and said why am i calling 2 or 3 times and said she will call afterwards and hang up very rudely i don't know why they have mentioned their working hours when they are not answering calls during that hour and busy on zoom meeting i won't suggest anyone else here

shame on such big hospital for such a treatment... I booked appointment with one doctor for lasik assessment and when i arrive in time they told me that this doctor will charge u and its not a free assessment as they told me on the phone before and i insisted on them to make sure it is free as it was mention in the offer.. then they offered me a different doctor but not today cause ge is full.. very bad experience and the staff are not proffessional at all.. i do not recommend such hospital at all.. they are not transparent and not clear.. I was looking for zero star but unfortunately i have to give one star to post the review.

Very bad service. Take my advice, if ur appointment is at 4pm.come at 7pm.because u will never see the doctor on time. Always delays. Amd always u have to wait for long.

I went for my ophthalmology appointment for my LASIK assessment a while back. The experience was great with my doctor (Dr. Adel Badr) and he really helped me. The procedure was very smooth and professional. The LASIK went very well and I am extremely happy with the result. I recommend everyone with eye concerns to visit Dr. Badr and I also suggest the LASIK.

Recent experience was not good. Please insist the team get insurance approvals before asking to pay and claim.

Unfortunately this medical facility has changed a lot . Now its all about business and making money . If you call for a prescription refill , they will give you 2 options : Either take an appointment to see your doctor ( for hi and bye ) or pay for the visit without seeing him/her in order to take the prescription. No wonder to see some doctors are fully booked not because the number of patients are on the rise but unfortunately because they don’t have any other option ;especially those who suffer from chronic conditions .

(Translated by Google) It is impossible to go back to the hospital again 👎 (Original) مستحيل ارجع للمستشفي مرة ثانية 👎

(Translated by Google) The worst hospital in Dubai. There is no respect for the patient. All their concern is to take money without the services of a commercial hospital and not for treatment. Their doctors give you time to understand your condition. All their worries enter the largest number of patients and there is no follow-up for the analyzes and x-rays. Even the doctor said it is not empty. Read the x-rays. Come back after ten days. Death is dangerous because the respected person is busy. I do not advise anyone of the hospital’s lack of manners, and the last time I put my feet in it (Original) اسوء مستشفى بدبي مافي احترام للمريض كل همهم ياخذو فلوس بدون خدمات مستشفى تجاري وليس للعلاج أطباءهم مابيعطوك الوقت لفهم حالتك كل همهم يدخلو اكبر عدد مرضى ومافي متابعة للتحاليل وصور الأشعة حتى انه الطبيب قالي مش فاضي اقرأ لك صور الأشعة ارجعي بعد عشرة ايّام يعني اذا في شي خطير موت لانه المحترم مشغول لا انصح احد بهاد المستشفى قلة أدب وآخر مرة بحط رجلي فيه

As a nurse, all I can tell you is that, this the best place to be if your are sick. this hospital have a good medical team and will make you a surprise for your health and safety. the staff are always smiling and welcome you as a prince. Just at the entrance, you will be satisfied by the high quality of care given there. welcome at Al Salama Hospital, a real vision of the good quality of healthcare.

The people who recives the phone must be trained well. So disappointed with the customer service agent as well I will never call or visit again.

Very bad environment, Doctors not professional with no care of patients. Only how to use the insurance to the maximum is important

Best hospital by all standards. The environment is clean, all workers are very professional, much attention is paid to patients, patients are well taken care of, rooms are high tech and spacious. Best technology and equipments guaranteed. Highly recommended. It's a 7star treatment....

Now my eyes is clear there is no pain . Thi hospital is doing good service. Dr.adel bader he given me treatment very well. Thank you so much.

(Translated by Google) The hospital is clean and tidy. Unfortunately, if we ask the nurse to be more than ten minutes late, it means there is no concern for the patient unfortunately. And if we call the hospital, they let us wait for more than a minute and they don't call back, unfortunately. I hope to focus on these things. (Original) المستشفي نظيف ومرتب. بس للاسف اذا نطلب الممرضه تتاخر اكثر عن عشر دقايق يعني مافي اهتمام للمريض للاسف.واذا اتصلنا المشفي يخلونا على الانتظار اكثر من دقيقه ومايرجعون يتصلون للاسف ارجو التركيز ع هذي الاشياء.

Nurse Station and some staff at Reception are extremely laid-back and unprofessional. They are not proactive, and do not coordinate with the patient’s insurance agents effectively. Waste of time due to their inefficiency. Otherwise, the treatment/diagnosis by the Doctor and facilities are good.

Pathetic Clinic. One of the worst service in UAE i have ever seen

I will never recommend to go there, rude customer dealing. Charged me 2 times in few minutes just because i went out and come back in clinic. They charged me 150 Dirham initially and after returning back they added 175 more dirham. It doesn’t make sense like seeing a tourist coming to clinic they are just trying to get as much as money they can. Very Dissatisfied from this experience in “DUBAI”. You must not charge unnecessary from anyone. You need to refund back money. You got it? I will post it every where.👎🏼

Its not that horrible as i read from the reviews quite good staff are helpful doctors are great, very reasonable prices if you are not covered with medical.

You guys are so passive when it comes to enhancing patients experience. Long waiting in the pharmacy and even Longer waiting to log in at the reception for the appointment. 8 stations or even more each floor, Only 2 are active and the rest are empty!!! Satisfaction level at this stage is below ZERO! Beside, They are using the same Blood Pressure cuff for all visitors and patients.

I cannot recommend this physiotherapist enough. She is a true professional who knows her job too well. From the initial consultation to the final session, she demonstrated an unparalleled level of expertise and dedication. Her extensive knowledge of the human body and how it functions, coupled with her friendly and approachable demeanor, made me feel comfortable and confident in her abilities. Thanks to her exceptional skills and personalized approach, I have seen significant improvements in my physical abilities and overall well-being. If you are in need of physiotherapy services, look no further than this incredible practitioner.

An outstanding hospital. This hospital is private hospital. If you are really in big problem and need quick response and attention , then you should come here because this hospital will quickly help you because staff are nice and hard-working and professional. Doctor available. The hospital location is very good and in the heart of Dubai health city. You can find the bus route from the RTA website and plan your trip. Taxi available and parking available too. You can call them and ask them any question regarding your treatment or health issues and they will guide you and support you. I hope you all stay in good health.

DO NOT go to this place if you need some dental work, they are the worst place I have ever seen in my life. Stay away from these people!!! You are just a client for them, not a patient. The orthodontist laith mohammad al hamdany seems to be a lucky person because I cannot find a different explanation of how he got his diploma rather than luck! He chose for me Invisalign treatment when I actually needed braces (which was condemned by 5 other orthodontists) and said that was the only right treatment for me( in reality it’s more expensive, so brings more money for a doc with little time investment and responsibility)Of course the treatment failed and I asked for the treatment to be continued with braces. It was done, but the so-called “doc” couldn’t do it the right , he didn’t even bond braces right. Eventually they told me to go and complain to Invisalign myself if I want to get my money back. Laith would just roll his eyes and refuse to talk as if the patient is a chair or a table. Such people like him should not work with patients, he SHOULD go repair cars. Thank God I found an amazing Doctor in a different hospital and continued my treatment there, everything is great now and we achieved more progress in just a few months(with no pain) than was achieved previously; though I had to pay for my treatment again. Al habib didn’t return any money, the management only lied to me the whole time during the process.

Good doctors, this is the only bright side. Almost everything else is negative. Very inefficient process. Although you go on appointment, every time you have to wait long for everything; seeing the doctor, the pharmacy, etc. literally everything. Bottom line, if you are going there for good doctors, be prepared that your day will be eaten up!

Dr Elias Rahall carried out my spinal fusion surgery 6 weeks ago. Prior to surgery I was in constant pain due to a compressed nerve. All the pain has gone away and I'm back to work within a short time. I'm extremely happy with the results of my Surgery. I cant thank him enough. The staff at the hospital were wonderful during my stay and follow up care. I'd highly recommend Dr Rahall and this hospital.

visited the ENT doctor last week.. and he request to do MRI and need insurance approval ... the week passed by and still waiting... i kept calling the hospital and ask if they submit the forum to the insurance ..their reply we submited and as soon the insurance approves we will call you .... i called my insurance and they said that there is no file submitted for MRI from the hospital .... i am not sure do they want me to pay full amount of AED 2600 ???! .. or stop visiting this hospital ... ????

Dentist services is a disaster.. They send you back and forth to others dentists.. I had 3 appointment with 3 different dentist for something they didn't manage to do a correct job... so disappointed.. don't go to souleyman for dentist job! I don't recommend at all

I had to wait for more than one hour to do an X-ray. If your time has no value, go there, they don’t see any value in their patients time.

They have the worst system among all Dubai hospitals, they keep patients waiting for long time without respecting appointments, and letting patients on walk-in basis go before those who booked appointment.

Super bad reception staff, no respect. Carless ashamed of what the hospital been to now.. Doctors still the best but others are just annoying.. lazy like no mood for work.. Pharmacy just worthless. 50%of the prescription not found.. for what then it is linked to a hospital.?! Disappointing

They change appointment time without notification and keeps you waiting too long even when you sign in early

This hospital is private hospital. If you are really in big problem and need quick response and attention , then you should come here because this hospital will quickly help you because staff are nice and hard-working and professional. Doctor available. You can check if your health insurance is accepted. The hospital location is very good and in the heart of Dubai health city. You can find the bus route from the RTA website and plan your trip. Taxi available and parking available too. You can call them and ask them any question regarding your treatment or health issues and they will guide you and support you. I hope you all stay in good health.

Dr. Sami Farhat did an operation on me. I am so BLESSED to have gone to him. He removed two hemorrhoids and he did such a good job that 2 hours later i was out of the hospital with zero pain. everyone was shocked on how good of a condition i was after the operation. Thank you so much Dr. Sami. Thank you for always being available to answer my calls and questions before and after the surgery. Thank you for your professionalism. Thank you Dr., Sulaiman Al Habib Hospital for providing only the best doctors in the UAE.

Worst delivery experience ever from the minute we enter until we went out

Crazy waiting times! I had 2 appointments booked for 2 children, 15 minutes after each other and they even managed to make me wait after the time of my second appointment!! What it is the point of booking a time if it will not be honored?!? Update! I thought waiting an hour for my appointment was the worst of it, but then I’m still here waiting over an hour waiting time at the pharmacy for my prescription! Next time I’ll bring our sleeping bags, pack a lunch and some supplies because if you do decide to come here it will be a WHOLE day thing! Horrible. I asked to speak to a manager and they just kept trying to keep me busy until my turn finally came hours later and I’m still here and not happy!! Total time for routine check-up and meds: 3 hours!!

The best doctors in Dubai, and that’s all I care about. I can forgive a lot of inconveniences to be treated by top specialists, I do hope they will improve a few things about hospital operations soon.

I had to go to emergency care in the beginning of September. I’m overall impressed with the service I got. Nurses and doctors kept checking in regularly and were very friendly. I had to be hospitalized afterwards. It was not pleasant of course due to my condition but the nurses took very good care of me. The room was very neat and comfortable. The only thing that took quite a lot of time was obtaining approval from the insurance for certain procedures. The insurance and the hospital blamed each other, but in the end it all came together. Follow up appointments afterwards also went smoothly. I had to reschedule one and had no trouble whatsoever. Prescribed medications were all available at the pharmacy.

Very sad how quality here has dropped so much over the past decade. 10 years ago this was one of the best facilities in Dubai! Now administration is so slow and sloppy. Clearly no one in management is looking at operations. It’s also a shame because so many doctors (not all but most) are so great. Sad!

Salam. My daughter Dana has just deliever baby boy on the 12th. Dec. She had 10 points of complaints which she shared with your staff miss zainab!!! Any how. I have tried calling the hospital several times answering robotic peoples for hours ... having to stay on the phone continuously, trying to get thru!!! And when I got talking firstly to miss hana , afaf and dalal on 3 diffrent attempts keeping me on hold for 14 min and waiting, listening to more and more machines...simply because of the lazy ataff who don't bother to try to help and see what clients wants!! Terrible experience by my daughter and also me trying to locate our misplaced passport !!!

(Translated by Google) An excellent hospital with appointments in a classy manner for patients and medical staff, but they have only one problem, the existence of a sub-standard pharmacy like Bin Sina in the hospital, which leads to distorting the name of the hospital (Original) مستشفى ممتاز بالمواعيد بأسلوب راقي للمرضى والطاقم الطبي ولكن عندهم مشكله واحدة فقط وجود صيدلية دون المستوى مثل بن سينا في المستشفى مما يودي الى تشوية اسم المستشفى

(Translated by Google) Take a loan before entering the hospital .. and all Assas' attorneys do not twist and turn around (Original) خذ قرض قبل تدخل المستشفى.. و وكل محامي عساس لا يلفون و يدورون عليك

I am not sure if this is a hospital or an organization with the goal of ONLY making money and not actually caring for patients. Unfortunately; every time that I have visited the hospital I have left more confused than when I arrived. My questions are always met with more questions. However there are three specific incidents that happened with me, and that is the reason for this review. 1- I was pregnant with twins and it was time for the anomaly scan and the technician (Shiela) who did the scan diagnosed my son with Club Feet and said that this might be linked to down syndrome (every person that we asked about this relation said that the two are not linked in any way). Being first time parents-to-be we panicked and felt traumatized. She advised us to do a blood test that costs 2,800AED to rule out down syndrome, we did the blood test. The results of the test take 10 days and we lived in utter fear during this time. Thankfully; the result came back clean; however for the remaining months of my pregnancy we researched everything about club feet and started short-listing doctors so we can treat our son once he was born. We were very pleasantly surprised when he was born that he did not have club feet or anything of the sort. We were ecstatic but I was furious that the technician put us through HELL. My bad experience with this hospital does not stop here. 2- I had c-section to deliver the twins; however my son was in breech position. We were advised to do a hip ultra-sound for him and they said it is good to do for both babies. We visited Doctor Michael Webber (Pediatric Orthopedic) and we did the ultra-sound but imagine he said the technique used is not right and he can not read the ultra-sound. He asked us to visit his private clinic. My babies were only 2 weeks old and I wasn't comfortable with driving them around in the heat and exposing them to multiple ultra-sounds. Had the doctor cared about his patients; we would have asked the technician to repeat the scan on the spot or even he would have done so himself. We co-paid for the ultrasounds along with the insurance but we STILL don't have answers. At this point I'm not sure things could get more unprofessional!!! Surprise, surprise...turns out things could get more unprofessional!!! 3- When the twins were born, a universal blood test was conducted and we were told that if we don't hear from them in 10 days that means everything is clear. We DID NOT hear from them and we took the twins for their 4 weeks check-up (At this point; I am wondering why had I still not changed the hospital?) and then they found out that they forgot to inform us that my son needs to take iron drops and one more blood test should be conducted; the results of which takes 5-10 days. Here I was furious...we could have found out earlier and we didn't have to live in distress YET again, the doctor spent more time explaining to me whose fault the missed call was instead of what is going on with my son. I am truly disappointed with this hospital and I hope no one will go through what I went through. I don't recommend anyone to go here...they will only be more confused and scared!

(Translated by Google) Wonderful hospital and sophisticated deal .. I thank Dr. Mohammed Al Hammadi ?? (Original) مستشفى رائع وتعامل راقي .. واتوجه بالشكر للدكتور محمد الحمادي ??

AMAZING team?I delivered my baby girl Yana with the great Dr. Samer Choeib ⭐️ the Staff was extraordinary! From the nurses to the doctors to the midwives. I cant thank you all enough ! Ghadeer, Yana, April, Jackie.. the Csec team!!! You guys were perfect. Lots of Love ❤️

Profit oriented business/ hospital!

i will give this hotel 5 star because of two staff members who resolved my issues. thank you ashraf head of nurses, and zakryia customer relations Manager. awesome people.

Today I had my PCR test at Emergency. I had bad experience with my test. Nurse, she doesn't know how to handle / how to talk with people, she is very unhappy with her provision, she needs to clear her job quickly. Test is very hard and I got my blood in my nose after my PCR, I am having heavy pain. I haven't expected this from Dr. Sulaiman Al Habi Hospital. I should visit good hospital next time.

I did a lasik surgery in the hospital with dr. Adel Badr, it was perfect the results came out amazing, everyone working in the hospital were so friendly and kind.

Visited the emergency section yesterday morning due to a swollen wrist. X Ray was taken and doctor only told me that its nothing serious however it was swollen and still is today. He told me that I will be getting a prescription via SMS however 24h later no sms received. Had to come back to ask for my prescription as doctor did not advise anyone about it. Will definitely not come again.

Unprofessional, no respect of the clients time

The worst experience in the entire country for the past 20 years .. very similar to the reviews quoted before they top the list of worst customer experience - Have got several appointments being misplaced or canceled then reconfirmed ! When you go to the hospital you will not find your appointment or they will mix it with other doctors !

Service desk operator by phone is very poor. Wanted to check the PCR test results and nobody answers the call.

The real meaning of inefficiency

IMPOSSIBLE TO GET A CLEAR ANSWER WITH YOUR TEAM .

The only goal for this hospital is money. My father suffered a stroke and was kept in the hospital for 3 days with no doctor explaining anything to him and no medication was offered, he was then discharged with a general follow up and then due to their negligence and lack of guidance he suffered a second stroke which lead to the same situation repeating. They discharged him with a number to a specialist which we couldn’t even contact or find, while it was their responsibility to the patient to contact and refer him to that specialist. Doctor in charge of my father only came by once in the three days admitted. Also the medical reports are not completed with proper medical history and medication list.

The worst hospital the doctors are unprofessional there's no follow up this hospital is a business community they will not care about you they are caring for money only i don't have any respect for you and your employees from the reception/doctors/nurses and all without exception

I cannot believe calling the Emergency of a big hospital such Sulaiman Habib for 3-4 times and nobody is picking up it’s just sad 👎

One of the best hospital in Dubai 👍👌

(Translated by Google) If I had a star below its star, I would have landed, a hospital failed, and the reception was very little polite. Two days' analyzes did not come out, even though the analysis appeared in the hour..the emergency phone called a thousand times. (Original) لو في أقل من نجمه كنت حطيت ،مستشفى فاشل و الإستقبال قليلين أدب جدا، تحاليل يومين ما طلعت بالرغم أن التحليل يطلع بساعه..تلفون الطوارئ تتصل ألف مره مستحيل يردون.ما أنصح أحد فيه مستشفى قمة فالفشل

Super low experience staff on reception and they dont respect turn , we were waiting and the guy entering our information while he was keeping enter other people information without completing ours. His name Mahmoud Ahmed. They were saying it is emergency counter but no one mentioned that before and the attitude could be much more professional rather than saying I know my Job .no organizing at all and after complaining one gentleman assisted us to calme the situation down

(Translated by Google) Unfortunately, the hospital services at the Medical City Branch have become very poor and substandard (Original) للاسف خدمات المستشفى فرع المدينه الطبيه أصبحت جداً سيئه دون المستوى المطلوب

(Translated by Google) A failed hospital, failed care, they do not respond by phone, all they worry about money. I am tired and lose consciousness more than twice a day, and they do not respond because they give me tests, but because I know what I have and are swindlers, especially the emergency. (Original) مستشفى فاشل رعاية فاشلة ما يردون بالتلفون كل همهم الفلوس انا تعبانة و اغيب عن الوعي اكثر من مرتين باليوم ولا يردون عشان يعطوني تحاليل بس عشان اعرف وش عندي و نصابين خصوصا الطوارئ حسبي الله و نعم الوكيل فيكم

I am calling the hospital since corona started and nobody is answering. I had a lasik surgery before a year in alsalama hospital abu dhabi. from beginning I didn’t have a clear vision in my right eye. The doctor who did the operation told me u need to wait three months till we can assess the case. Now in both eyes I don’t see clearly. Professional medical centers in dubai said you have 1:25-1:50 astigmatism in right eye and 0:25-0:50 astigmatism in left eye which necessitates me to redo the operation as agreed in the orientation before i did it. In the 3 months I waited, they changed the doctor who performed the operation for me and then changed the lasik HOD. The doctor who is still there said I don’t repeat it coz I wasn’t the doctor who performed it as the same doctor should repeat it for you. I called the doctor and she said i am working in another place now. I complained at al Salama hospital reception and a lady said we will redo it for you. Corona came and nobody is picking the phone since that time. I expected then to be more caring.

I would like to say thanks to Al Salama Hospital and it's management who gives us the opportunity for lasik treatment. Your offer was very good and I am very happy to avail this offer. Hospital staff was very cooperative. I would also like to say thanks to Dr. Yasir for thoroughly check up and cooperation. Only one thing makes me unhappy that was parking staff behaviour need to correct it.

The Doctor Mohamed Khalafalla is a very unqualified doctor

Staffs are not really polite, mostly on blood samples department, don’t know the meaning of patience. Very impatience girl.

Long waiting times Congested Prior appointments have no value which means one can book appointment but still needs to wait past the time of their appointment Plus unprofessional staffs

(Translated by Google) From the worst medical services, I was going to the hospital to enter the abdominal doctor Al-Risbaan. He said that it was necessary to go to the general doctor. I waited more than 50 minutes to enter the abdominal doctor. Whoever is in his chair says that you take the treatment for five days, and that you did not rest in Nabqa, we do an analysis of how a person knew sick and tired to write a treatment without moving from his chair. (Original) من اسواء الخدمات الطبيه انا كانت رايح المستشفى علشان ادخل لدكتور البطنه الرسبشان قال لزام تعدى على الطبيب العام انتظرت اكثر من50 دقيقه علشان ادخل لطبيب البطنه وحين دخلت لطبيب البطنه والله ما تحرك من على كرسيه ودار الحوار بينى وبينه وماهى منطق الالم وكان رد الطبيب الذى لما يتحرك من على كرسيه انه بيقول انت تاخد العلاج لمده خمس ايام وان ما ارتحت نبقا نعمل تحليل كيف عرف يشخص مرضى وتعبى علشان يكتبلى علاج من دون ان يتحرك من على كرسيه هل هذا خدمتكم الطبيه ام خدعات تخدعوا بها المرضه

It was an awful experience. Last Sunday Dr. Fathi abdel read my result that I have hyperthyroid and then he refferd me to Dr. Sawsan Ismael. We’ve reached 4th floor and then the receptionist told us that we’ll be waiting for a long time though there are people who has on queue and those who had an appointment so she suggested we’ll just book an appointment for the next day and we did. On monday we came again at 4:50pm our appointment is 5:20pm. The receptionist said that the nurse will just call us, after some time we’ve waited until 5:30pm the guy on the reception then said we should've told the nurse (thinkin’ they would just call us) after we ask the nurse she said to wait unti they will finish 2 patient who arrived late. Like seriously? Time is important and you guys should have been more responsible and consider your patients! I decided to just take my money and transfer to another hospital, when I approach the reception He told me that he’ll get the 10aed and we’ll wait for the change, we’ve waited for 30mins kust to get our change. Is that the kind of hospital people would intrust their lives?? Please if you are In any bad condition or even concerning about your health this hospital is not recommendable.

One of the worst hospitals i have ever been to in Abu Dhabi. Heights of irresponsibility. I had gone there for an MRI scan two weeks back and I haven't yet recieved the results. I called them up atleast 4 to 5 times and their response was very inappropriate and unprofessional.

(Translated by Google) I dealt with Dr. Ahmed Fikri, frankly one of the best pediatricians in Abu Dhabi. Dr. Ahmed Fekry is one of the best kids doctors I have dealt with in Abu Dhabi. (Original) تعاملت مع الدكتور أحمد فكري، صراحة من أفضل أطباء الأطفال في أبوظبي اللي تعاملت معاهم. Dr. Ahmed Fekry is one of the best kids doctors I have dealt with in Abu Dhabi.

3rd class hospital

i have been many times in this hospital but things is that's after long time i went there its totally changes normal x- ray report even i should wait until 3 days what is happening omg i feel very bad and im very sad this is not a jok and remote abu dhabi city guys .

Two stars only for the excellent doctors I have met and were human enough to listen, understand, and treat effectively. Otherwise, it’s a straight zero stars due to occurring incompetency and irresponsibility from various individuals starting from the reception not transferring phone calls to specific departments, to nurses not functioning responsibly enough and giving false tips on medications, to doctors just rushing the consultations and not explaining well, and going on-leave for a period of time without informing the patients. My last experience was with the Allergy and Immunology department - specifically doctor (K)’s clinic, in which I don’t want to step in there again nor recommend it to anyone. Pathetic and irresponsible and a waste.

Having a poor eyesight had been my struggle for years causing me headache, but thank God and thanks to Dr. Adel and her assistant nurse Vanessa for helping we get back my clear vision. I am exceedingly happy and grateful. The rest of the staff who in the hospital (Dr. Sulaiman Al Habib) were very nice too. They were so nice and accomodating. The eye lasik surgery was just so fast, no pain during the surgery. Most importantly, the cost was affordable. I can now finally say “goodbye” to my eyeglasses. The sweetest “goodbye” ever. ❤️

Very great service, I went to doctor Adel Badr a few months back for the lasik consultation and he recommended that I wait until I was 20 to do the surgery, I just turned 20 and went to him again for the surgery. It was quick, easy, and painless. The doctor also knows knew how to handle any kind panic I went through during the surgery, very knowledgeable and listen clearly to your concerns! Very highly recommend!

Dr Adel Badr exceeded our expectations. His care and attention before during and after the lasik procedure were extraordinary! He was very thorough and took his time to explain every little detail. During the lasik operation he made my son so comfortable and was guiding him step by step. The operation was smooth and successful and we are so happy with the results and with our doctor. I can’t wait for my daughter to do lasik as well and will only go to Dr Adel Badr for that !!

Very bad customer service, came to my appointment 10 minutes early and they made me wait 40 minutes to get inside. The consultation took about 30 seconds to a minute And When i came out to pay there was no girl in reception and so they made me wait even more.

(Translated by Google) Peace, mercy and blessings of God Alhamdulillah, I have had double vision surgery in my eyes At Dr. Adel Badr, a consultant ophthalmologist, one of the best doctors in Dubai, Sulaiman Al Habib Hospital Praise be to God, there are no side effects. The vision has returned to normal after the operation. It could have been a period of half an hour for a lot. I advise everyone who suits them to adjust it when Thank you very much, Dr. Adel Badr (Original) السلام عليكم ورحمة الله وبركاته انا الحمدلله سويت عمليه ضعف النظر في عيوني عند الدكتور عادل بدر استشاري طب وجراحة العيون من افضل دكتور موجود في دبي مستشفى سليمان الحبيب الحمد لله مافيه اي اعراض جانبيه رجع النظر طبيعي بعد العمليه على طول يمكن كان فترة نصف ساعه بالكثير وانصح كل وحد تناسبها انها يسويها عند شكرا جزيلا دكتور عادل بدر

(Translated by Google) The best doctor, Adel, the best eye doctor, frankly, caring for the patient, not delaying the patient, and being very careful (Original) افضل الدكتور عادل افضل دكتور للعيون صراحه اهتمام بالمريض و عدم التأخير للمريض و حريص جدا

Not really what I expected. big Disappointment not Professional.

Hospital ambience is very good and deserve 5*. The service which I got deserve minus score if there was any option to do so. I had an appointment @ 11:00AM due to horrid stomach pain. Requested Dr declared as she can give medicine after thorough diagnose only, which make sense to me. I requested to give some medicine for the mean time as the pain was much above tolerance limit and the insurance procedure might take bit long, but she declined to give any medicine. Until 14:30 I did not get any message from Hospital team as whether insurance team approved the diagnose or not. When I check with Insurance company and it came to know that there is no pending request for approval in my name. Within the next 5 minutes I received an SMS from Hospital as insurance is partially approved. When I called the Hospital PRO they assured me that someone will call me immediately. Until 16:00 there is no response at all.

After thinking long time I can rate it 2* max because this hospital is really missing the basics of communications with patients And it takes very long time to send approvals to the insurance {Insurance/nextcare also is ......no comment...} So I don't recommend this hospital if someone's case is urgent But if you dont care about the time just come here and wait for the sick policy of the hospital with the insurance.... and enjoy waiting or bring playstation with you next time because yoy are not going to do anything here urgently.

The worst experience ever. Will not recommend this hospital to anyone. Their services were terrible. I wish i never come there.

(Translated by Google) The worst hospital I've been to. There is no interest in patients, I called the nurse, I came half an hour later, and I didn't take the medicine for an hour. The room is of average cleanliness, the screen does not work, and they do not repair it, although I experienced public relations, and when I leave the hospital, they take me out and go downstairs, take the papers, take out the patient, and if the bill appears, go to the first floor. All hospitals give us these papers with the medicine in the room. What a great deal… (Original) اسوء مستشفى مر علي . لايوجد اهتمام بالمرضى ، اتصل بالممرضه اتيني عقب نص ساعه ولين اتيب الدوا ساعه. والغرفه نظافتها متوسطة والشاشه ما تشتغل ولا صلحوها مع اني خبرت العلاقات العامه وعند الخروج من المستشفى اخروني وايد وانزلي تحت خذي الاوراق اخراج المريض واذا تبين الفاتوره روحي الطابق الاول. كل المستشفيات تعطينا هالاوراق مع الدوا في الغرفة . ماااااادي بشكل كبير …

Poor communication and no follow up. No one is reacting to the requests and complains, i had to call more than 10 times every time i needed to follow up with any kind of services. They not taking it seriously at all, feels like i’m begging for a call. It’s very disappointing honestly i wasn’t expecting this experience from a big name !! Good luck dear team with enhancing your services

Here's a scoop for the hospital administration: a hospital receives calls in weekend and out of 9 to 5 weekdays. Consider hiring a receptionist for the weekends!!

In general, most of the doctors in the emergency department are poor experienced doctors We have visited the emergency here in several cases and we were not satisfied with the doctors level of experience at all

(Translated by Google) Their appointments are a failure. The day I speak up, the doctor does not answer you and does not call, and the day you call a hospital to replace you after he does not respond, unfortunately, you are not included.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (Original) مواعيدهم فاشله يوم تبا اتكلم دكتور لايرد عليك ولايتصل ويوم تتصل مستشفى عشان يحلونك عليه بعد مايرد للاسف شديد مش منتضمين

Welcoming staff and good services but x-ray technician available after 1:30pm, RTA Paid parking around center. Overall trust full medical center in the town

Very poor customer service, never respects the appointments taken and keeps on waiting for the turn.

No one cares at i care clinic. It's only we care and put big risk to trust them, especially their lab reports are not accurate. I had to check again with different lab and the reports were different ! Dear reveiver kindly double check your records again at a reputed clinics. Am not happy with the way Dr. Joyce treats every patient.

Not good ! Negative vibes as u enter ! It's seems Doctors at this clinic carry huge burden and make me feel they are all stressed out. Specially Dr.Joyce Jose to much Arte! (Drama)

Best clinic

Had a Lasik Surgery (SMILE) with Dr Adel Badr and corrected my eyesight. Had a great experience. Dr went through every detail several times and explained to me how I should prepare for the surgery, what will happen during the surgery, what to expect post surgery and how my recovery would be (took around 3 days). I highly recommend him he is a great Dr!

I do not reccomend the emergency room at Dr Sulaiman Al Habib at all. I was admitted for 8 days and I went through a horrible experience due to pure negligence. I want to make sure no human being goes through the hardship and gruesome pain I had faced. No compassion at all on their part, very careless doctors and nurses, and they kept me suffering in pain throughout my entire stay. All they care about is how to pull the biggest amount of money from insurance companies on the expense of sick people. I went and officially raised a complaint. Unfortunately no one cared to get back to me and no action has been taken to relieve me from the trauma I went through. This hospital should be monitored by DHA. I will officially raise a complaint to DHA.

Dr.Adel is an amazing doctor. He made me feel very relaxed about the lasic procedure. He was very thorough and clear about all the details. Everything went as he expected. Thank you for everything !

Dr Adel is highly competent and extremely professional surgeon, my lasik surgery went very smooth, he explained everything in detail and the outcome was beyond my expectation. Very kind and cooperative person. Glad i found him. Highly recommending to those who are seeking to consult best ophthalmic surgeon in dubai.

One of the best healthcare facility in country. Also premises is nice and clean .

Delivered my 2 girls at Dr. Alhabib hospital with the best gynecologist Dr Gaby Khayatta…3 yrs back and this year again…I wouldn’t choose another Dr as he is so professional and caring well experienced and friendly always answering your questions up to date with your medications and appointments… nurses are friendly and quickly responsive…after delivery in your room you can watch your baby from the screen attached to your bed while being taken care of at the nursery department … clean and well sanitized… what I liked the most that you don’t have to wait for hrs for the insurance medication approval…Dr Alhabib pharmacy can deliver the medications to your door step.

Great experience as a first timer. I barely waited to be helped when I checked in. Greeted my an army of reception and nursing staff I was overwhelmed by their professionalism and friendliness. I especially loved how Dr. Nayef really took his time to understand my history, explain my condition and my treatment options. I had a great visit and the doctor’s demeanour really put me at ease so I highly recommend Dr. Sulaiman Al Habib Hospital to individuals reading this and senior managers like myself who are responsible for employee health and welfare. 5 stars without a doubt!

I went this morning for the first time for a general checkup. I was assisted by Ms Fatima through the different appointments she made for me, she was absolutely fantastic. All the appointments occurred on time, all the doctors were competent, nice and professional, I got a nice breakfast after my blood test and a nice gesture before leaving. The hospital was clean and pleasant too. I definitely recommend.

First time in this clinic for my periodical check up. I was assisted from the booking stage by Fatima Ishfaq. She was fantastic, very prompt in all requests and guided us (me and my wife) through the process very competently but more importantly with patience and kindness. The clinic looks good and clean. The medical staff encountered during the process was very good and appeared to be very competent. Definitely a great experience under all aspects.

I was admitted to the hospital in the emergency building for 6 weeks with a heart condition. My experience wasn’t perfect but I definitely received a great treatment. I am very grateful for all the nurses, doctors, cleaning team, kitchen, researchers, cath lab team, medical trainees, pharmacists, literally every single human being in that hospital that helped me towards my recovery. I had nurses holding my hands while I was busting into tears. Medical trainees bringing me their favorite books to kill time. Kitchen team making sure I got all the treats and ate all my food to be as strong as I could be. Doctors checking on me all the time and an amazing Cardiologist who is extremely professional and amazing at what he does, thanks Dr Ashraf Hussein. Thanks all Dr Sulaiman team!

The waiting is horriable .. spoke to them that the kid has high fever and they said please come and we will take care. Just 2 hrs of waiting even we have an apponitment Doctors are great but the system is very bad

The pharmacy is fairly quick & there are plenty of Doctors to chose from! Most of the time the CAR VALET PARKING SERVICE blocks both ENTRANCES to the hospital & BASEMENT PARKING traffic! Both pathways to the hospitals parking area are labeled ENTRANCE & there is no EXIT from the place! There is NO ROOM for CAR VALET so why do they have it?!?!

They do not answer the phone calls for 3 consecutive days...have to change my doctor that I used to see for the last 3 years because of this...shame ?

when you call hospital landline the people in call center cannot hear your voice. I tried many times from my mobile and from other mobiles either phones need maintenance or those people acted they cannot hear

An outstanding hospital. Dr. Elie Romanos is extremely honest, professional and knowledgable. He takes his time with his patients and explains everything to them. I am glad I managed to see Dr. Elie after a failed surgery I had. He successfully helped not only physically but also emotionally!

Very good hospital. They managed my daughter's chest infection very professionally.

Dr. Mufeed Raoof Hamdi is a psychiatrist and psychologist and totally amazing at his job. He's professional enough to not let an appointment go over it's time and to not answer his phone DURING an appointment unless he asks first, which is way more than I can say for some other psychiatrists around here.

If there are 7 stars i will give them. They deserve more

Hospital management/ reception is very careless about the service they provide. Went in for gynecologist as my wife was pregnant. As it was first pregnancy we were unaware about the insurance benefit. They overcharged us with copayment of 20% for all the scans and tests they made. Later when i double checked with my insurance they informed us that we only had to pay 10% of consultation and nothing else as it was covered by insurance. Very sad and disappointed with the service as even after informing them they did not refund the money we paid extra and did nothing to help us regarding their mistake. Would bot recommend to anyone and not worth even a star.

I tried for 3 days to call the hospital to book an appointment for my doctor and no one answers the phone even when I select to be served by any other service away from appointments department....I gave up and I will change my doctor because of this....shame after being their patient for more than 3 years ?

(Translated by Google) Hello, I am a reviewer at the clinics of Dr. Suleiman Al Habib Hospital, and upon my review my wife and I almost by 01/11/2020 the doctor asked for a set of examinations and when we did the exams in the clinics laboratories when we are never informed of the results from the doctor and asked us to book a new appointment and pay a new scout to see the results ( Knowing that there is a law they have, it is my right to get the results by calling him from the doctor’s office and reserving an appointment without charge within 14 days) but all of this did not happen and when I booked another promise to me and my wife, the doctor asked another examination and the same issue promised me to call him, but it did not happen and I do not know As a result, I do not receive any medication due to him I asked the father Torre final examination, and I expect they Mentdharan me booked a third time and pay detective third. I tried to get to the doctor’s office by the phone and the communication department in the clinics, and he promised me that the doctor would call you within two weeks waiting, I didn’t receive anything, and after that I called the complaint department in the hospital and they promised me many promises and said that they will register the complaint and complete with the managers but I did not receive any No. of the complaint, or any call or solution to the complaint, and I spoke again to them and made the same promises, but until today 2/2/2020 nothing happened. I do not imagine, God forbid, if I had a serious infectious disease, how will the situation be and until now I suffer from the same health problems, waiting for the doctor’s response (Original) السلام عليكم, انا مراجع عند عيادات مستشفى الدكتور سليمان الحبيب, وعند مراجعتي انا وزوجتي تقريبا ب 11\1\2020 طلبت الدكتورة مجموعة فحوصات و عندما قمنا بالفحوصات في مختبرات العيادات لما يتم اعلامنا ابدا بالنتائج من الدكتوره وطلبو منا حجز موعد جديد و دفع كشفيه جديده لمعرفة النتائج ( مع العلم بوجود قانون لديهم بانه من حقي الحصول على النتائج بمكالمه من مكتب الدكتور و حجز موعد بدون مقابل خلال 14 يوم) لكن كل هاذا لم يحصل وعندما حجزت وعد اخر لي ولزوجتي طلبت الدكتوره فحص اخر و نفس الموضوع وعدتني بمكالمه ولكن لم يحدث وعليه لا اعرف النتيجه ولا يصرف لي اي دواء الي بسببه طلبت الدكتورة الفحص الاخير, واتوقع انهم منتضرين مني حجز موعد ثالث ودفع كشفيه ثالثه. قمت بمحاولت الوصول الى مكتب الدكتورة عن الطريق الهاتف و قسم الاتصال في العيادات ووعدني بان الدكتورة سوف تتصل ولكم خلال اسبوعين انتظار لم اتلقى اي شي, وبعد ذلك اتصلت بقسم الشكوى في المستشفى ووعدوني وعود كثيرة وقالو انهم سيسجلو الشكوى و يتكملون مع المدراء لكني لم اتلقى اي رقم للشكوى او اي مكالمه او حل للشكوى, وتكلمت مرة اخر معهم و حلصت على نفس الوعود ولكن الى اليوم 2\2\2020 لم يحصل اي شي. لا اتخيل لا سمح الله لو انه كان عندي مرض معد خطير كيف ستكون الحاله والى الان اعاني من نفس المشاكل الصحيه منتظرا رد الدكتوره

Level of Ethics and care about the patients from this Clinic, the Blood and Radiology testes were approved week ago from insurance and they don’t even bother to call back the patient for appointment, so patient has call the hospital and need to wait for 5 minutes till the receptionist answer then she put me on hold to transfer the call to the nurse, again it took them 3 minutes to came back saying that no one is answering!!! The receptionist on phone have no manners and the moment the patient steps out of the hospital they clinic will never care about his health and don’t bother even to call to inform about tests approvals and appointments.

(Translated by Google) Less than a star, bad service and unites the attention of patients and commitment to deadlines we waited for more than an hour and a quarter and then, we walked a very bad thing and purely commercial (Original) اقل من نجمة، خدمة سيئة ولا يوحد اهتمام بالمرضي ولا التزام بالمواعيد انتظرنا اكثر من ساعة وربع وبعدين مشينا شيء جدا سيء وتجاري بحت

The worst service I have , no one will answer you and the staff have no clue of any information.. don't recommend if you have serious issues as you stay half an hour just trying to reach the concern person in case they pickup the phone..

(Translated by Google) Excellent (Original) ممتاز

Extremely unprofessional took appointment and after going between clinics for 30 min they found out he is not not there

I had a very good experience during my delivery due to the excellent work and services of my doctor Basema al Jaber who showed me the dedication and kindness of the human be from my first month of my pregnancy till the delivery of my baby girl. The connection was built on trust, love honest . I ll recommend any woman during the wonderful pregnancy experience with doctor. Basema ll be unforgettable heaven journey.

Dr Batra is really a nice clinic to get homeopathic treatment for any type of disease. I strongly recommend Dr batras :)

(Translated by Google) The best doctor in pediatric ophthalmology in the world (Original) أحسن دكتورة في طب عيون أطفال أفضل في العالم في اختصاص الحوال

The service

Loose ends, no follow ups. 3 days and couldn't book an appointment

Hello, this review is regarding the mental health and psychiatry "department". I put quotations because currently there is only one psychiatrist available in the clinic/hospital. Just one. 1 in 3 people living in dubai struggle with a mental illness, so I'm very shocked that the clinic isn't trying to bring in more professionals who actually want to listen to the patients and not just focus on giving them medicine. Yes they're psychiatrists but they should properly listen to the patient and give them a good amount of time before writing the prescription. This is not an attack on any specific doctor because I personally do not know the current one, but I know a lot of people who said they don't want to go back to the clinic because the psychiatrists there do not properly listen and give advice. Some of them even told the patients to their faces that it is their fault for whatever is happening in their lives and did not offer any good advice on how to deal with the situation. Some just wanted to give a lot of medicine disregarding the horrible side effects of each and every medicine. Last but not least, the clinic should hire more psychiatrists and therapists that actually know how to deal with patients and not just write down the prescription and hand it to them. Also, the pharmacy should have all the medication available since many patients have a hard time getting their meds. Again this is not an attack on any specific doctor, or even the hospital itself; in fact I'm doing almost all of my regular check ups at the clinic because doctors like Mohammad Saab and dr. Razan are really good and very respectful and make you feel like their room/office is a safe space. I'm only saying this because the medical system in general needs to accommodate the needs of mentally ill patients and stop making them feel less important than other patients. Hopefully this review leaves an impact and possibly expand the mental health/psychiatry department in the clinic/hospital.

I visited Al Habib hospital yesterday for the first time to see Dr. Ahmed Samy. Really, I was so impressed for the quality of the service, the waiting areas at the ortho department, the radiology department, and how fast I got the approval for my scan. I was sad because my doctor has left Medcare but I'm so happy to see him again at al habib hospital. For sure I will transfer my family's files from medcare to this amazing Hospital. Big thanks to the reception team and the nice lady from the call center.

Biggest criminal Dr.Wolfgang, interventional radiology, works here, he escaped Germany because of a fraud,unneccesary treatments done in Dubai, still doing insurance fraud in the uae, unbelievable, management knows it

(Translated by Google) A very physical hospital, high prices for normal services, all of them are most doctors who only collect money (Original) مستشفى مادي جدا اسعار عالية مقابل خدمات عادية، كل هم معظم الدكاترة تحصيل فلوس فقط

very bad hospital actually its the worse ... you enter to the doctor appointment after an hour waiting ... no social distance or any measures .. went to doctor fakhry ,, ah such a bad experience

Small but great facility, service is great and staff is very attentive. Very clean and well maintained hospital. Highly recommended for deliveries...

(Translated by Google) Today my friends failed, their eyes were blocked because of them a hospital, but only the name of Rabeh (Original) فاشلين صديقتي اليوم عيونها مسدوده بسببهم مستشفى بس اسم ربح فقط

My experience with Dr. Sulaiman Al Habib Hospital is amazing staring with Dr. Hiba Muhtaseb who monitored my pregnancy from the beginning and she is extremely amazing, professional and makes me feel so comfortable. The labor and delivery staff are really remarkable, helpful, supportive and they make me feel as if I am in my own home. I would like to thank all the doctors, the nurses in (NICU, labor & delivery, recovery), and the rest of the staff. Special thanks to the head midwife Ghadeer Hourani for her professionalism, extraordinary support and help. Another special thanks to the NICU nurses and staff for taking good care of my baby during his recovery there. Also the delivery and recovery rooms are clean, well equipped and the room service is really good. All in all I strongly recommend this hospital.

unethical and only cares for money and not the patients health

(Translated by Google) A good hospital, all medical requirements, and a fine hospital (Original) مستشفي جيد وجميع المتطلبات الطبيه ومستشفي راقي

I am very happy and super satisfied with Dr.Nasreem salahuddin treatment , she is a very great doctor , very professional and very helpful and friendly. i am already cured long time ago but still until now i pass by from time to time to see her. Thank you Dr.Nasreem salahuddin

Please, please, please do not pay 500 AED to get COVID19 testing done here. I have no idea why they think they can charge so much! I paid because I needed it done and had no idea the injustice of the pricing. They refused to even check if my insurance would cover a portion of the price. I sent my husband to MediClinic for his, hoping it’s might be cheaper, and sure enough it was only 77 AED with our insurance.

The Doctors are great and the service and facilities are of great standards and quality. However, the nurses are terrible and their attitude is unbearable. They even gave me an overdose of the wrong medicine which kept me dizzy, nauseated and feeling tired for 2 days. How can this happen in one of the best reputable hospitals? I really hope you address this issue asap as this will affect the image of the hospital. At least the nurses need to be well trained medically and professionally so they can respond well to the customers and provide a friendly environment that gives assurance to the patients.

Not picking up call

Very bad experience

Why do they book appointments if they have to make a patient wait for 1.5 hours !

By far the best service in UAE, specialised doctors and not looking to just milk your insurance card. They managed to identify my infection of which 2 other hospitals failed to do.

Nice building

friendly staff. I had good experience

(Translated by Google) Is there a clinic in the lymph nodes? (Original) هل يوجد في المستشفى عياده خاصه بالغدد اللمفاوية

Very Bad Experience in Emergency Dept. I waited for almost an hour to see the Dr. And only 2 patients was thier !

Amazing doctors but everything else is a nightmare. How can such extremes exist is beyond me

Very poor customer service and rude doctors.

Amazing hospital, clean, very well equipped, staff very friendly, my wife delivered my son there.

So confusing how to get thru to speak to a department and after waiting 10min plus i hangup because pointless the doctor i saw at the time back in july useless.. today i called just to get represcruption they said i have to see the useless doctor to get representation... its there policy.. run your hospital properly first and then talk policy. Useless place

Excellent hospital. The staff from the receptionists to the nurses and doctors were extremely friendly. Did my Lasik surgery with Dr. Adil Badr. The surgery went very well. The doctor was very helpful and caring. So was everyone at the Ophthalmology department.

in general good health care facility, good doctors, good service but too much business oriented, prices are very much over, treatment process has to be enhanced, in patient nursing was better than the current, ICU is good but too much expensive, some doctors are great, some average

Speechless! Seriously worst experience i' ve ever had with a hospital. Waisted my time. I had two confirmations of an appointment for Lasik at 4:45 p.m. When I went there they simply said the doctor can't see you as your appointment supposed to be at 9:30 AM and the worst is getting a call to confirm my appointment at 4:45 p.m just 4 hours before the appointment time.

I did PRK Lasek Surgery with Dr Adel Badr, the result is amazing, they are using high quality Laser Machine and they take care of the patient They were so accurate with the tests before the surgery Not like the other hospitals The Dr was answering all my questions, he explained to me what will happen so no mistakes will occur during the surgery The surgery was easy and quick

Good doctors, but worst hospital that you can ever your foot step into. From my experience, Words can’t even begin to describe how messy it is, both operations and staff, especially the nurses.

It used to be a 5-stars hospital, however after covid-19 the level of services has dropped to 3-stars. Now they are charging the patients/insurance, a huge amount of money, for room, consultation, medicine, and guess what?! "your cup of tea" which cost them less than 1 dirhem. Honestly, that is shame for them.

The worst hospital ever . They don’t respect the patient time and you have to wait for more than an hour or 90 min even if you have an appointment . Will never make it to this hospital in the future !!!

Nice facility, really bad system! I visited the Endrocronologist and was subscribed some blood test, then I was sent home so they’d call me once they got the insurance approval! But.. nobody did! Day after day I called to follow up.. only to know that the insurance company did approve but no one called me to come back to the test!! They still didn’t call me! They never did!! Considering I was in a very bad state and needed attention I felt neglected and had to seek help somewhere else! What a waist of time and effort and money!! Extremely wrong!

(Translated by Google) Distinguished service and speed of delivery in everything ... my visit is due to the work of a Covid examination, and the result was in less than 15 hours and I received it. I advise to visit him for those who wish to travel and need an urgent Covid examination ... We ask safety for everyone. ❣️❣️❣️❣️ (Original) خدمة مميزة وسرعة في الانجاز في كل شي ...زيارتي بسبب عمل فحص كوفيد وكانت النتيجة في اقل من 15 ساعة وصلتني انصح في زيارته لمن يرغب في السفر وبحاجة لفحص كوفيد عاجل ... نسأل السلامة للجميع . ❣️❣️❣️❣️

(Translated by Google) Thank you .. Dr. Adel Badr (Original) شكرا ..، دكتور عادل بدر

I did one month ago eye lasik with Dr Adel Badr and am very very happy of the result .thanks Dr Adel .

(Translated by Google) Nice experience, LASIK operation was performed with Dr. Adel Badr, and there is no pain at all, and the operation was professionally performed within a short time. Thank you very much. (Original) تجربه جميله ، اجريت عملية الليزك مع الدكتور عادل بدر و ليس هناك الم على الاطلاق و العملية تمت باحترافية خلال وقت قصير شكراً جزيلاً .

Got LASIK eye surgery with Dr Adel Badr and Alhumdulilah I’m really happy! I didn’t know humans could see this clearly 😂 Everyone was very nice and welcoming which made the whole experience very relaxing and felt like I was in very safe hands!!

The doctors are good yet the pharmacy is a disaster in the waiting time

Attended Dr Suliaman Al Habib Hospital for septal myectomy in September 2020. Dr Rafik and his team (including Dr Alberts and Dr Rami) performed miracles, to ensure this high risk procedure went safely and successfully. Fantastic care from preparation, through the procedure, ICU, back to ward and discharge. So far the the procedure has proved extremely successful. Huge thanks to Dr Rafik and his team!

Great great service , first at the OB section (Dr. Nesreen) and in LAB ! What a wonderful team in the LAB area! Thanks to the nursing team Kim, Gina and Ghaida for taking care of my wife and baby ♥️

(Translated by Google) All the services provided are good and the doctors are very friendly except for the services provided in the pharmacy and the marked overcrowding in the outpatient clinics (Original) جميع الخدمات المقدمة جيدة والأطباء ودودين للغاية باستثناء الخدمات المقدمة في الصيدلية و الازدحام الملحوظ في العيادات الخارجية

I delivered my first baby via C-Section in this hospital and can honestly say that it was a bad bad decision. Some of the nursing staff were amazing (mainly in LDR) and some were terrible (maternity and post op care). No midwife or breastfeeding consultant. No real assistance. All they care about is money, if I wanted a cup of tea they made sure to tell me it’s extra charge and then chase me for 10 AED. They served me cereal in an unclean dish with residue of stew! It was a bad experience I hope this reviews helps spare at least one lady from delivering here and going through the same

Did my PCR covid19 test 22 hrs ago and still didn't get any result, though they told within 12 hrs you will get your result.🙃😑 Even their phone is not connecting to customer service it only says for english press # and if you price nothing

ad experience with this hospital, visited a doctor on Monday in the hospital in Dubai health care City, who wrote some blood tests , I got the results on Wednesday and unfortunately one of the tests came positive, I called to reach the doctor to get the medical advise on this test but couldn't reach her, and since morning I am calling and they told me she is on vacation as of today, so she didn't bother to call me before her vacation to prescribe a medicine to my case, what a shame!! And the worst part is that the lady on the phone told me you have to see another doctor but you will pay new consultation fees.!!!! Can you imagine !!!!! I am shocked by this approach and lack of professionalism.

This review is on behalf of my wife and me. We had an amazing pregnancy journey at this hospital from start to finish. Our Doctor was Nasreen who was fantastic in answering all of our questions throughout the pregnancy and taking care of my wife. The delivery day was very smooth. All staff were supporting and took good care of my wife and the baby. Post-delivery process was 10/10. I would recommend this hospital and Dr Nasreen to any expecting mom. Special thanks to Israa (midwife) and the nurses Eveta, Jeneka and Dateka + everyone who's name I can't remember. You are amazing.

Very nice good and calm hospital i have seen ever i went to my pcr test because im so hurry so i choose this hospital and it will not even take 10 min so quickly.

Extremely poor customer service and almost 0 quality assurance. No Invoice has been provided for the PCR test done a month (!) ago. After calling them 4 times and logging complain i still did not receive any document for the money i paid

Needs more alignment with the systems in riyadh. Hope they will get there soon.

How horrible to call a hospital more than 3 times and hold for more than 10 minutes each time and they don't answer !! What a Joke

The worst hospital in the planet, they are money oriented, doctors have no humanity, the insurance is an limitless ATM machine, my baby was fine but they kept him in the hospital for three nights just to make money and in the end doctor came and said everything is normal is nothing wrong!!!!

Any update with the PCR result? It is more than 36 hours since I try to call and send an email it seems no one on the desk to help or to answer the inquiry.

Worst PCR reception

What's the point of having a call center when they don't answer calls anyway?

(Translated by Google) Praise be to God, I settled the process to help him with Dr. Adel Badr in the beloved Sulaiman, and God bless the Most Merciful. On the process at the same time, God willing, and God bless him is better than after the Lord of the Worlds. I trusted him, praise be to God (Original) الحمدالله انا سويت عمليه ليزك عند دكتور عادل بدر في سليمان الحبيب وماشاء الله تبارك الرحمن موووول ماحسيت بعمليه ولا حسيت بويع رغم اني كنت خايفه خايفه من ٧ سنوات انوي اسوي العمليه و اتردد لكن من دخلت عنده استشاره ماشاء الله عليه من كلام و اسلوبه و تعامله وافقت ع العمليه نفس الوقت ماشاء الله عليه ويزاه الله خير من بعد رب العالمين توكلت عليه الحمدالله

I received a job contact offer from your hospital as a physiotherapist and they provide me a file number that has send to ministry. I again received an email from them and they are seeking some money from me. I am totally confused, can you please help me out of it..?? Please reply @AL SALAMA HOSPITAL

Whatever you have for whatever reason you'll go home with a bag of medicine collection.

Best service ever I experienced in UAE ... you are above my expectations guys keep it up

Very bad service I tried to contact at hospital number more than many times continue but no body replied to take my report everytime hospital contact number is busy.

2 star hospital

(Translated by Google) Fast service, but not recommended (Original) خدمه سريعه بس ما بنصح

(Translated by Google) Very poor services from the security guard, reception, call center, GP and appointments, unfortunately poor service (Original) خدمات جدا رديئة من حارس الأمن و الاستقبال ومركز الاتصال والطبيب العام و المواعيد للأسف خدمة رديئة

(Translated by Google) There are no specialized doctors, while all the doctors are currently leaving the hospital, and there are no good doctors now (Original) لا يوجد اطباء متخصصين حين ان جميع الاطباء حاليا تركوا المستشفي ولا يوجد اطباء خيرة حاليا

(Translated by Google) Kalash Zain Hospital (Original) مستشفي كلش زین

The worst service ever. I'm trying to call them but there is no answer. If there was a negative star I would choose it.

Though the place looks dull, service is excellent. I have done my eye lasik treatment here in cheap price.

One of the best hospital in Abu Dhabi

Hospital

The worst ever service I had to witness.the will never call you to give your result.i went to that hospital with my pregnant sister first the is no sensitizers in the whole hospital except the entrance.i nearly call the health authorities to complain

I want to share one of the worst experience with this dermatologist.Dr eman talat she is so rude and shooting on me while i was asking her to examine my scar. She didn’t even look at me and in very bad mood she was telling me to go as i have more patients. Just she is saying if you need laser book laser session with me. We are living in a world top country UAE and getting such a bad response from Doctor as i waited for her but is so rude I recommend not to ever visit this doctor neither this hospital. Zero service level

Worst hospital in Abu Dhabi!

(Translated by Google) The worst hospital ever. Doctors are unqualified and they are not good at dealing with patients. The insurance department is very CC and nursing is very careful. I would never recommend this hospital. Worst hospital ever! Doctors are not qualified and are not good at dealing with patients, insurance department is very careless and nursing is very careless too! I do not recommend this hospital at all (Original) اسوأ مستشفى على الاطلاق دكاترة غير مؤهلين ولا يجيدون التعامل مع المرضى قسم التامين سي سي للغاية و التمريض متعنت جدا لا انصح مطلقا بهذه المستشفى Worst hospital ever! doctors are not qualified and are not good at dealing with patients, insurance department is very careless and nursing is very careless too! I do not recommend this hospital at all

(Translated by Google) entire (Original) تمام

(Translated by Google) Very good (Original) جيدة جدا

Reality is far from imagination..

(Translated by Google) Too bad hospital. (Department ambulance) We are sorry that there is such a hospital in the Emirate of Abu Dhabi. (Original) مستشفى سيئ جدا. (قسم الاسعاف) نأسف على وجود هكذا مشفى في امارة ابو ظبي.

Worst hospital ever ..No one is there to help .waiting time exceeded 4 hours and bad attitude from the staff

Wonderful experience with HMGUAE. Dr. Adel Bader is a masterclass surgeon and gets it. From his excellent treatment and the incredible results that was provided to me during my eye surgery ( Femto Lasik ). He explained everything to me in a very clear manner and was very helpful and kind too. He ensured that the surgery and follow-up went smoothly. Very understanding and listens to your concerns. I highly recommend him to anyone looking for a specialist and I am so glad I chose HMGUAE and would HIGHLY recommend this place to anyone.

First of all the doctor and nurses are so friendly and helpful with everything , I was truly satisfied before and after surgery and they make sure I was treated good and a special thanks to Dr. Adel for getting rid of my glasses for ever and checking up on me after surgery. Everything was perfect 👌🏽👌🏽👌🏽

Wonderful experience with Sulaiman Al Habib Hospital Dr Adel bader was a wonderful surgeon, very experienced and kind person made sure I am aware of all the situation I am in, and the staff was helpful and kind. They ensured I had a smooth prep, surgery, and follow-up. highly recommend to anyone.

The doctor and the nurses are really very thankful, especially Dr. Adel, who made me start my life again with a good look and everything. I was satisfied before I did the surgery only because I was comfortable with Dr. Adel and in his style and I trusted him. Thank God I thank Dr. Adel very much. From: sahar

Excellent, went in for a blade-less lasik surgery with Dr.Adel Badr. The procedure was smooth, within 24 hours of the surgery my vision was 20/20.

I recently had the Visumax Femto Lasik at Suliman Habib Hospital. It was performed by Dr. Adel Badr and the entire experience was more than I could have imagined. The nurses were really helpful the entire time, kind and accommodating. They were very thorough with the tests before the procedure. Dr. Adel was extremely professional and reassuring during the procedure. He explained everything to me in detail and the procedure was very quick, completely painless, and went exactly as he said it would. The service the doctor and nurses provided was great and I would definitely recommend anyone to come perform Lasik with them, or for any other ophthalmology concerns.

مدة الانتظار طويله خاصه ايام الويكند

Its my first time to write a review.. because he deserves all the best specially thanks to Dr adel and all team of dr Sulayman habib hospital 🙏

Terribly managed place, they triple book patients. It is extremely busy, I mean packed hence no social distancing and the staff are extremely unprofessional and slow.

الحمدلله الذي بنعمته تتم الصالحات .. شكرا كثير دكتوره باسمه جبر دكتورة الرحمه والانسانيه .. ام لكل بنت بالغربه كانت معي بحملي خطوه بخطوه وهونت علي كثير الله يرضى عليها .. ولدت على ايدها ست البنات روز" وكانت ولاده طبيعيه سهله بفضل رب العالمين وفضلها "

من افضل العيادات لعمل عملية الليزك للعيون عن تجربه شخصيه و كل الشكر و التقدير لدكتور عادل

I can’t believe that , i did a surgery before 3 days , i have reached the emergency at 11:35 PM to get pain killer or any medicine Till now 12:20 AM no ne can response to me They have one answer sorry we will try to find a bed or space to you 🧐🧐 There is no duty manager to complain or any person to speak ONLY RECEPTIONIST

Service: week , Knowledge: week , Need to improve their staff

Wonderful experience. Very accomodating staffs/ nurses.. special thanks to Ms Fatima. 😊😊😊

Excellent hospital. Qualified and experienced doctors.

(Translated by Google) Excellent with Dr. Adel Badr, may God preserve and protect him, we are happy with the results of the LASIK operation (Original) ممتازة مع الدكتور عادل بدر ربي يحفظه ويحميه اسعدنا بالنتائج لعملية الليزك

I did my eyes lasik surgery last week with Dr adel,very good results, the surgery so easy and painless with fast recovery Thank you

(Translated by Google) I want to thank Dr. Adel, thank you very much for the courteous manner, light hands, good treatment and kindness to the patient ❤️❤️❤️❤️😘 (Original) اريد ان اشكر الدكتور عادل شكرا كثيرا على الاسلوب اللبق و على الايد الخفيفه و حسن المعامله و اللطف مع المريض ❤️❤️❤️❤️😘

(Translated by Google) My experience with Dr. Adel for Fento Lasik was excellent. Thank you to all the staff. Thank you dr Adel and your team for the amazing results finto lasik surgery 😍 (Original) تجربتي كانت مع الدكتور عادل لل فنتو ليزك تصحيح النظر ممتاااااااازة شكرا لجميع الطاقم Thank you dr Adel and your team for the amazing results finto lasik surgery 😍

(Translated by Google) I thank Dr. Adel because he is the reason that the LASIK operation is smooth and successful with his words and he made me reassure and settle it without fear (Original) اشكر دكتور عادل لانه السبب في ان عمليه الليزك تكون سلسه و ناجحه بكلامه و خلاني اتطمن و اسويها بدون خوف

شكر خاص للدكتور عادل بدر على تعامله الراقي وانجازه للعملية الناجحة للعيون، بصراحة اخلاق واهتمام شكرا جزيلا دكتور عادل

Best place for eye lasik specially thanks to Dr adel he is the one of best doctor for eye lasik thanks to all team of dr Sulayman habib hospital 🙏

(Translated by Google) The date of the operation was on 07/18/2021 with Dr. Adel Badr (for the eyes). Alhamdulillah, the operation was comfortable and the amount of reassurance was very high, I was inside the operation room thanks to the morale that Dr. Adel gave me. Thank you to him and to the medical staff and Sulaiman Al Habib Hospital 🙏🏼❤️ (Original) كان موعد العملية في تاريخ ١٨/٠٧/٢٠٢١ لدى الدكتور عادل بدر ( للعيون ) .. الحمدالله العملية كانت مريحة و كمية الاطمئنان عالية جداً كانت داخل غرفة العملية بفضل المعنويات التي اعطاني ايها الدكتور عادل. شكراً له و لي الطاقم الطبي ومستشفى سليمان الحبيب 🙏🏼❤️

Came for lasik eye surgery it was my first time in the clinic everything was on point the place was clean , didn’t have to wait too long and the doctor was really good I didn’t feel any pain during and after the surgery, overall it was a great experience

(Translated by Google) Special thanks to Dr. Adel Badr for his good treatment and taste in dealing with the patient and the medical staff (Original) شكر خاص للدكتور عادل بدر على حسن المعامله والذوق في التعامل مع المريض وللطاقم الطبي

(Translated by Google) Thank you, Dr. Adel, I worked with him for the LASIK operation. A doctor understands his work and is very lovable, and I did not feel that I had the operation. Thank you, Dr. Adel. (Original) شكراً يا دكتور عادل عملت معاه عملية اليزك . دكتور فاهم عمله وحبوب جدا ولا حسيت اني عملت العملية. شكرا دكتور عادل .

I would like to thank Dr. Adel.. he did my surgery which is the best place ever for Laisk to be honest i did my surgery last week and the result are very good i didn’t feel any pain. finally i can see clearly without glasses.

very professional team and doctor

I am visiting from Saudi & went for all the routine check up whenever needed . The Dr & Nurses are the best in the hospital . Very friendly & good follow up. The reception area staff can improve . I had 2 incidents there recently 1. Laboratory staff who already resigned from the post so she was being extremely rude & asked me to complaint to the supervisor & did not care . I did complaint to the supervisor & he was very friendly guided me correctly & it was clear mistake from laboratory staff where insurance was already approved. My question is why do Dr Sulaiman Habib keep staff who already resign to have bad reputation to the hospital 2. The other incident was today when a receptionist in the cardiac center was rude & asked me to show my passport copy because it was not updated in the system. I told that u should always have this rule & not ask whenever they feel like. She told me go & complain to the supervisor if you don’t like my service . I don’t know why people in customer care talk like this . We don’t need many bad employees but only 1 or 2 employees in each organization to let the whole reputation of company to look bad

THIS IS A HONEST REVIEW FROM A DOCTOR. THIS HOSPITAL IS BECOMING THE WORST IN MATTERS OF PATIENT CARE AND RESPECT. First you can’t find car parking, I came 20mins early and took me 30 mins until I reached the reception so I was late for only 10 mins (2:10pm) Around 2:40 the nurse called us and told me don’t be late again ( no respect what so ever). The doctor Ahmed abu Jamal was so serious (lack of communication) I tried to smile and talk but no luck. Afterwards he wanted X-rays to be done, The nurse send the request 3:00 pm got approved 3:18 pm tried to talk to the nurse and tell her I already got the approval. She refused to talk and told there is a system and you have to wait. I made a complaint and the Guy named Ahmed talked to me in a nice way just to calm me down , he didn’t help at all ( useless patient relation office) they informed the doctor then they made us wait for 1 hour and 20min. I left the hospital at 5 pm with some painkillers Not even solving the issue. The worst experience ever I would not recommend this hospital at all.

One of the best hospitals in Dubai, with best clinical and non clinical staff. They have also opened their own pharmacy which is a plus point. Most recommended hospital in Dubai with top doctors and facilities.

The hospital allow Dr to manipulate patients with unnecessary procedures with thousands of derhams, I was asked to pay 5000 AED as down-payment as normal process in case my incurance will not cover full Surgery, I covered it, however I found out after 2 weeks from my Surgery that my insurance paid the hospital 47,000 AED full coverage and I asked to refund the 5000AED they replied it is photo decomentaion. I asked to have claim forms filled to apply it to my incurance, Dr. threatened me in the form of advice that if I did so, my insurance might cancel the payment was done by incurance and I have to cover again from my own money. They delay replying to me and to incurance for weeks after I applied the claim. After this it is clearly noted to incurance and me the below (As per confirmation by the provider Dr Sulaiman Al Habib the photo documentation is not part of the clinical treatment as per the treating doctor and they informed you with these details as well.) So when they take your money it is a must in the forum of down-payment and when you ask your claiming the money back it is not part of clinical treatment so they are simply manipulate you with the approval of the hospital management. Even when issue addressed to customer experience team they treat you as it is your mistake not to refuse. (Like I had choice). FYI, it was advised by the Dr that he usually he charg each patient between 5 to 10 K AND IT WAS BY MISTAKE THAT HE CHARGE ME ONLY 5 K. Not the least when I advise the Dr that I still not able to breath well after 4 months from the surgery I was told this the best he can do, so now I have to see a new Dr and I might end up doing again a new surgery. I hope that every one make sure to reconfirm any charges with his insurance before payment to not end up being ripped off like what happened to me.

The worst hospital, with worst customers service, no care about patients and their real pain, hospital only aim to squeeze your insurance with needless medicines and the maximum tests they can do. But unfortunately, after that no follow up , even for the test that done, as long as they secured their claim from insurance, no one cares if you as a patient got your results and the care you deserve!!! Unfortunate to see this level of careless. I don’t recommend this Hospital at all.

(Translated by Google) I booked an appointment to see the doctor and found that nursing is not organized and the nurse did not explain the details of the required tests and their requirements, such as attending fasting. At the lab, I was surprised that I could not do the test because I was not fasting. Waiting for the lab is very crowded, despite the warnings of Corona. A bad experience. (Original) حجزت موعد لمقابلة الطبيب ووجدت، تمريض غير منظم ولم تقم الممرضة بشرح تفاصيل التحاليل المطلوبه ومتطلباتها كالحضور صائمة. وعند المعمل اتفاجا بانه لايمكنني اجراء الفحص لانني لست صائمة. انتظار المعمل مزدحم جداااا بالرغم من محاذير الكرونا . تجربة سيئة.

One of the worst experience, they deserve 5 stars in bad service

استغلال كبير من قبل الدكترة خاصة الاسنان مفيش ضمير والموظفين قمة في الاستفزاز ندمان على التجربه All they care about is how to screw you and squeeze your insurance!! I have limit on my dental and all they did is finish it on useless not urgent stuff. Worst experience ever highly not recommended

للأسف صدمت من خدمة العملاء ومركز الاتصال وانتظار اكثر من ساعة وفي الاخير الدكتورة عبير المهندس تعتذر بعدم قبول اي مريض في قائمة الانتظار مع العلم من وجود موعد مسبق لا انصح اذا كانت هذه معاملة او خدمة مستشفى عريق

I came to emergency in Dr Sulayman alhabib- with very low blood pressure during 28 weeks pregnancy- I can’t find a word to describe the way how they manage my condition- the attention I got the fast actions- the care- was really impressed - really want to thank Dr zubair and his team they were above the expectations- I felt in safe / professional hands keep it up , houria Khaldi

They have very bad services in term of appointments and Handeling insurance approvals and very bad customer services to Handel patients complaints

(Translated by Google) If you are pregnant never ever follow up in this hospital , they just want to squeeze the insurance and make you pay more and more my wife was following up and every appointment the doctor used to ask her to do the tests that is not covered with insurance and they make my wife scared with some words to agree and pay for tests. SHAME ON YOU If you are pregnant, I would not advise you to go back. I would like to congratulate you, because they are commercial with the meaning of the word, but they are pressing the insurance, and the doctor was afraid of my sanctity of words, and he talked about the fetus, God suffices for her to convince her to do tests on the insurance every two thousand and three thousand times, but I intend to complain about them to the Health Authority, God willing. God, so that they know medicine is honestly not a trade (Original) if you are pregnant never ever follow up in this hospital , they just want to squeeze the insurance and make you pay more and more my wife was following up and every appointment the doctor used to ask her to do the tests that is not covered with insurance and they make my wife scared with some words to agree and pay for tests . SHAME ON YOU لو انتي حامل ما انصحج تراجعين اهني لانهم تجاريين بما تحمله الكلمه من معنى بس همهم يعصرون التأمين والدكتوره تجاااريه كانت تخوف حرمتي بالكلام وتفاول على الجنين حسبي الله عليها عشان تقنعها تسوي فحوصات مب على التامين كل مره ألفين وثلاث آلاف لكن ناوي اشتكي عليهم هيئه الصحه ان شاء الله عشان يعرفون الطب أمانه مب تجاره

أتقدم بالجبيل الشكر والعرفان إلى كل من الدكتور ناجي يزبك والدكتور فوزي قطرنجي بالجهد والخدمه الفائقه التي قدمت الي من قبلهم عندما قدمت للمستشفى وانا في حاله تعب وتم إجراء عمليه سريعه من قيل الدكتور ناجي والحمد لله تكللت بالنجاح وقام الدكتور ناجي بالاتصال بي بعد خرزجي من المستشفى للاطمئنان عن كما قام بالاتصال يوم السبت قبل سف ة للاطمئنان عن حالتي له جزيل الشكر والعرفان من كل قلبي الموافق ١٤/٨٢٠٢١ ٠

Worst experience ever, expensive services and tests, in addition to long waitings.. it’s been an hour now from my appointment now and still waiting for an injection, wouldn’t ever visit this hospital again

best Hospital in UAE

(Translated by Google) The worst experience ever, and the worst service staff you will find in this hospital!! 1. I sent my daughter to the hospital after confirming the appointment, but when the insurance approval was requested ... we were surprised that the application submitted was in my name and not for my daughter. Of course, I received a message from the insurance company that they had received a request from Sulaiman Al Habib Hospital and a response would be soon .... and immediately I went To the department responsible for insurance approvals and justify the matter that we are human and may make mistakes and this is human nature...... How do you request approval for the sponsor and leave the patient.... What if it is a women's clinic and you ask approval for a man???? Is it possible to justify these mistakes that we make mistakes as human beings?? 2. After correcting the errors, taking the approval, meeting the doctor, doing the necessary laboratory and photographing, an urgent operation is decided. But it was not approved. They told me that, so I asked them to send the cost of the operation with the reports sent to the insurance, because I will bear all the cost of the operation on my own account, and later I will ask for insurance, but unfortunately I did not receive anything from the hospital and every time I call to follow up, no one from the reception or the customer service team answers There is a wonderful and experienced medical team, but the hospital services are the worst at all, and this is reflected in the reputation of the doctors. I am surprised that these matters are not taken seriously, but it seems that the administration is satisfied with its auditors. (Original) أسوأ تجربة على الاطلاق, واسواء كادر خدمات ستجده في هذا المستشفى !! 1. ارسلت ابنتي للمستشفى بعد تأكيد الموعد, ولكن عندما تم طلب موافقة التامين ... تفاجئنا بان الطلب المقدم كان باسمي وليس لابنتي, طبعا وصلتني رسالة من شركة التامين انهم تلقوا طلب من مستشفى سليمان الحبيب وسيتم الرد قريبًا .... وفي الحال ذهبت للقسم السؤول عن موافقات التامين وبرروا الامر اننا بشر وقد نخطىء وهذه من طبيعة البشر...... كيف تطلبون موافقة للكفيل وتتركون المريضة .... ماذا لو كانت عيادة نسائية وتطلبون الموافقة لرجل ؟؟؟؟ هل هذه الاخطاء ممكن تبريرها باننا نخطىء كبشر ؟؟ 2. بعد تعديل الاخطاء واخذ الوافقه ومقابلة الطبيب وعمل اللازم من مختبر وصور تقرر عملية عاجلة. ولكن لم تتم الوافقه اخبروني بذلك فطلبت منهم ارسال تكلفة العملية مع التقارير المرسلة للتامين لانني سوف اتحمل كافة كلفة العمليه على حسابي الخاص وفيما بعد ساطالب التامين ولكن مع الاسف لم يصلني اي شي من المستشفى وكل مرة اتصل للمتابعة لا يرد احد من الاستقبال او فريق خدمة العملاء يوجد فريق طبي رائع وذو خبرة ولكن خدمات المستشفى هي الاسوا على الاطلاق وهنا ينعكس هذا سمعة الاطباء واستغرب عدم اخذ هذه الامور بمحمل الجد ولكن يبدوا ان الادارة مكتفية بما لديها من مراجعين.

I did a lasik surgery with Dr. Adel Badr, he is very profissional, and easy to communicate with. I would recommend anyone who is planning to do lasik to go with Dr. Adel. During the surgery everything went smooth, even after the surgery no serious pain was there.

(Translated by Google) An excellent hospital, the staff is always excellent, and the doctors are very kind I recommend (Original) مستشفى ممتاز وتعامل الموظفين دائما ممتاز والاطباء جدا لطفاء انصح به

(Translated by Google) Very good, very clean..but I do not know the level and competence of the doctors. I was just a visitor. (Original) جيدة نظيفة جدا جداً..لكن لا اعلم مستوى الاطباء والكفائة لديهم. انا كنت مجرد زائر.

(Translated by Google) Special thanks to Dr. Omar Mohamed F Emergency for the wonderful effort he made, the high-end treatment, high efficiency and good manners (Original) شكر خاص للدكتور عمر محمد ف الطوارئ على الجهد الرائع الذي قدمة والمعاملة الراقية والكفاءة العالية وطيب الخلق

Very Bad Experience over there

(Translated by Google) People's satisfaction is an unattainable goal (Original) رضاء الناس غاية لاتدرك

(Translated by Google) Zero customer service, there is no communication from clinics with patients. We asked more than once to contact the doctor. We were informed that the private nurse would contact us, but unfortunately there is no contact, waiting for more than 10 minutes with customer service, unfortunately from bad to worse (Original) صفر خدمه عملاء، لايوجد تواصل من العيادات مع المرضى طلبنا اكثر من مره نتواصل مع الدكتوره تم اعلامنا ان الممرضه الخاصه حتتواصل معنا لكن للاسف لايوجد اتصال، انتظار فوق ١٠ دقائق مع خدمه عملاء، للاسف من سيء لاسوء

(Translated by Google) Frankly, I had a very, very bad experience and far from humanity. My grandmother is old, over 70, who suffers from Parkinson’s paralysis and follows up with the Neurosurgery Clinic in their clinic, and the doctor has no treatment for him. On the contrary, everything is perfect for the treatment. The interview is today, Sunday, but unfortunately, we discovered that my grandmother has Covid 19. We cannot answer her in the clinic from Wednesday to today. We try to communicate with the doctor by phone, but to make sure of the treatment and doses. Do they remain the same or change because for two weeks we cannot meet him for emergency conditions, we call more than once Every time they tell us to talk to you, he calls back and does not call or anything from Wednesday to Saturday from morning to evening every day the same thing and never any new from them. The last thing I called and filed a complaint and now today Sunday I contacted like this once. Moment and scrawl the line. Is it reasonable to the amount of recklessness in dealing with patients? And any elderly patients and their situation is sensitive? But there is no power or strength except in God, the Most High, the Great, and of course, the final decision is to file a formal complaint with the concerned authorities to take the necessary measures against these careless behavior. (Original) بصراحة لي تجربة سيئة جدا جدا وبعيدة عن الانسانية جدتي كبيرة في السن فوق ال ٧٠ سنة تعاني من شلل رعاشي وتتابع مع عيادة المخ والاعصاب بالعيادة عندهم ، والدكتور ما عندي على علاجه اية ملاحظات بالعكس كل شي تمام بالنسبة للعلاج، عملنا قبل ٥ ايام فحص mri والمفروض ان المقابلة اليوم الاحد بس للاسف اكتشفنا ان جدتي مصابة بي كوفيد ١٩ ما نقدر نجيبها العيادة من يوم الاربعاء لليوم نحاول نتواصل مع الدكتور هاتفيا بس عشان نتأكد من العلاج والجرعات هل تبقى كما هي ام تتغير لان اسبوعين ما نقدر نقابله للظروف الطارئة، نتصل اكثر من مرة كل شوي يقولولنا بيكلمكم هو بيرجع يتصل ولا يتصل ولا شي من الاربعاء للسبت من الصبح للمسا كل يوم نفس الكلام وابدا مافي مستجد منهم اخر شي اتصلت قدمت شكوى وللان اليوم الاحد اتواصلت كذا مرة مافي حد متواصل معاي ولا رجع لي ولا الدكتور اتصل صرت اتصل يقولو لي لحظة ويسكرو الخط . هل يعقل كمية الاستهتار في التعامل مع المرضى ؟ ومش اي مرضى كبار سن ووضعهم حساس ؟ بس لا حول ولا قوة الا بالله العلي العظيم ، وطبعا اكيد القرار الاخير هو التقدم بشكوى رسمية للجهات المعنية لاتخاذ الاجراءات اللازمة تجاه تلك التصرفات اللامبالية .

(Translated by Google) Super Hospital, very professional Machaallah (Original) Super Hôpital, très professionnel Machaallah

One of the worst hospitals. I had a confirmed appointment with a Dr. In DHCC Branch .when I reached there the receptionist was surprised claiming that the Dr. Doesn't see patients in this day ....OMG when I called the call center while I was in front of her .they said YES U HAVE a confirmed appointment. Am a Dr. Too and I blocked my schedule and drove a far distance for this appointment for my old mother who will pay cash consultation. It's chaos🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

Emergency is not efficient at all , the way they welcoming you is not acceptable nor professional

Emergency registration services are very bad, never going suliman al habib again in emergency

Good hospital but waiting time if you reach on time for your appointment still not acceptable. This is is in the second floor for ophthalmology.

جأت للمستشفى من بعد توصية أختي لعمل عملية الليزك عند الدكتور عادل بدر ،، توقعت اجراءات كثيرة وفحوصات أطول ،، لكن الحمد الله الفحوصات و العملية كانت بس خلال يومين ،، الفحوصات سريعة وعلى الموعد اشكر الدكتور عادل بدر على التعامل الراقي و السريع اعطى شرح وافي للعملية ،، كنت متخوفة لكن اسلوبه كان جداً مطمئن وكانت عملية سهلة و سريعة وايضاً اعطى ارشادات واضحة لبعد العملية ،، الحمد الله نتيجة مرضية و المتابعة لبعد العملية خفيفة وسريعة ،، * شكراً دكتور عادل بدر ❤️

When i call, they xut the call!

مستشفى له سمعتة الطيبة ، ولكن تجربتي كانت سيئة موعدي كان بالساعة 6 وتم ادخالي للدكتور الساعة 7 وعند دخولي للدكتور اخذ اكثر عن 5 دقائق يكتب الوصفة للمريض السابق ، وكان في الانتظار الكثير من الناس تشتكي من المواعيد السيئة وعند دخولي لدكتور الاطفال كان من غير كمامة وماسك التلفون لثلاثة دقائق من غير مايرد علينا ، لن ازور هذا المستشفى مرة اخرى اول واخر تجربة لي

Waiting time is unbearable at your hospital and disaster at the pharmacy…pls do something about it as your rating is degrading…everyone I know complain about that!

45 MINS FOR A PCR SWAB WITH 0 PATIENTS IN QUEUE! A pcr nasal swab takes less than 20 seconds and the paper work for it around 5 minutes. In this clinic I waited for more than 45 minutes for the swab. And there was only ONE patient before me and NO one else in waiting. With only ONE nurse to manage a clinic. To add to it when I went there last evening I was convinced by their rep to come at 8am next morning coz the test would be "immediate " If this is the kind of service they offer im never ever using their services. ZERO STAR!!

I was having fever exactly for 3 days and body pain, itchy throat and difficulty of swallowing. I am hesitant to go to clinic but due to my fever and body pain I drove to clinic. Consulted with Dr. Nausheen one of d best doctor in Icare clinics. she is very helpful, compassionate to her patient. Her treatment is very simple and effective. She did few lab test for me based in my symptoms. Another amazing with her is giving u follow up call to check my condition so quickly. You will not find that kind of care as I've been to diff. Healthcare facility but never receive a call as fast as Dr. Nausheen which is less than 24 hrs. she even requested to release my blood test very urgent that before leaving her room she had d result on hand and explained well. Highly recommended Dr. From Icare Mankhool.. Also to all nurses who assisted me for my treatment. You are true angel.. 😇😍😘God bless u all and keep safe always.

We visit this branch usually and its our comfort family clinic mainly because of the doctor we follow and also the place is clean and well maintained. Dr.Sibi has taken care of my family including my 2 elderly parents on their regular health check ups and diagnosis. He has been a Knowledgeable, helpful perfect family doctor for all these years and always answers my follow-up questions. Thank you doctor

Very clean and the place smells amazing, Dr. Nausheen Khan is our Doctor and she is amazing.

Went to Dr. Salman with wisdom tooth infection.. he was like a magician.. Alhamdulillah had my tooth extracted without any pain.. Thanks Doctor.. you're a savior!!

Such a pathetic clinic, I went to mankhool branch and doctor recommended few test then start medication, now it’s 6 days they didn’t took approval from insurance company, even everyday I call them for follow up but every time they said madam our team call back you in some time but they are just laying and laying, didn’t received any response. Highly unorganised and unprofessional clinical, they don’t care about patients and emergency.....

I came in at 8am no one was at the reception I had to wait for someone to come and assist you and everything takes so much time to be done

Pleasantly surprised by the Clinic on my very first visit. I got parking right in front of the clinic where i could see even more spaces nearby. The Place is really well maintained and areas including nursing stations, labs and reception were not crowded and had separate waiting areas with X marked socially distanced seats. Would highly recommend the GP Dr. Sibi who took his time to understand the patient and explained us well about the diagnosis. Definitely had a positive experience.

Good staff and nurses thank you for the best service

Best service staff are amazing Dr.sibi best doctor

Very Clean and Staff are well experienced service Good.

Very good service., nise doctors and nursing staff

There is no use of taking appointment. You will still have to wait for hours for your turn.

Terrible Experience! In these tough and emergency situations they are short of staffs when they should have extra staff. Everything is haywire and nothing is organised. Nor do they answer their calls for follow ups. Would not recommend anyone specially if you are in an emergency or hurry.

I went here in October 2019 to use the root canal package for AED 1,499 for composite filling and a Zirconia cap. Dr. Nitin Godri did the procedure and assured me that it is a Zirconia cap. Today I went for a checkup at a dental clinic in Canada and the dentist told me that the cap is PFM and not Zirconia and also there is a gap between the cap and the tooth. I do not understand the need for Dr. Nitin Godri to lie about it being Zirconia when PFM was AED 500 less than what I paid and PFM is what he actually used and there was no way for me to check other than to just trust what he said. Update: I'll be waiting for the follow up. I'm honestly disappointed why he felt the need to lie when I specifically asked him if it's zirconia. Update #2: Still waiting for an explanation! No one has contacted me as was mentioned in their response.

Thank u so much Dr.Shaloo Garg and Dr. Basley Saji, u too are the great doctor that I met at icare clinic very accommodating, friendly & pretty of course 👍😇🙏 ... for the pregnant mommy out there heres the 2 doctor that I will definitely recommend for to see at icare clinic in al mankhool.. thanks so much. God bless doc 👍👍👍❤️❤️❤️

Went to hv a chk up for my pink eyes on 28/01 with Dr. Anjini Gupta at the Mankhool icare. My First time there. She was so full of energy n enthusiasm. Made my dull sick sad mrngs to a comfy one. Studied my eyes nd treatment began. 30/01 So nice of you guys to followup on my wellbeing. Feels very nice. Thank you and keep up the good job. You do care very well at the hospital and even afterwards...

Service was fine. Totally happy with the staffs who took care of me.

I would like to reccomend sister jennifer.During my treatment time she really took good care of me .keep asking me wethere i am comfortable or paining or not.staffs are so humble.thank u so much icare mankool. Its clean hygenic nd nice for patients. Thank you.

This is one of the clinics which looks very hygienic. Support staff like nurses and reception are helpful and doctors are good and co-operative. The place is less crowded due to separate waiting areas outside doctor's rooms and lab rooms. Service is quick. I don't have to worry about super long waiting which I often hear from friends who visit other hospitals or clinics. If we book an appointment by calling 800-ICARE, it makes things even easier. Had a decent experience with doctors in General Medicine, Paediatrics, Internal Medicine and for regular tests. Ample amount of public parking, and they offer free parking as well. There is a pharmacy nearby for quick purchase of medicines.

Excellent customer service

Always have a great experience when it comes to consultation of a doctor or overall service provided by the staff. Well guided staff and good experienced doctors makes the patient life easier and happier. Specially icare Mankhool though it looks small from entrance, it is widely spread as you enter in.

Great care and professional

Best clinic ever the staff is very supportive and Dr. Pratibha is best doctor she makes sure that her patient is benifited by her treatment.

This clinic is not registered in nextcare and many other insurance networks

Best clinic ever, the best doctors ,good customer service👍

For icare needs

Small clinic but supportive and caring staff and doctor.

Hospital with average quality of service but near from the middle of Abu Dhabi and Hamdan street

good service but unfortunately now closed

It's a well-known hospital in Tourist Club Area. So sad that it closed down. What I saw is that hospital along with the residential area are closed.

I had a good experience with Al salama hospital and Dr. Shaji Hussain . I had done my laser surgery under the guidence of Dr. Shaji Hussain . I feel more comfortable now . Vision is almost perfect . Can drive the vehicle better . Also the best hospitality received . Thank you !!

Excellent experience with Dr. Adel Badr, ophthalmologist. He’s very much concerned about his patients, caring and follow up. Dr. Adel Badr explains the very tiny details to his patients, to avoid any mishaps, with passion. I believe that this means that Dr. Adel gives confidence to the patients, which in my opinion expedite the recovery of his patients. May Allah bless Dr. Adel Badr.

I had my lasik surgery with Dr. Adel Bader. He is so kind and corporative. He answered all my questions and took care of me so well. The surgery was easy, fast and with no pain . The price is nothing compared to the quality of service. Thank you.

Best Hospital in Dubai! I will give 5 stars! Highly recommended

Average service. Parking is really bad. Medical report is charged at 105 AED, it is paid separately and is not charged as part of the consultation. Be careful

This hospital is a very overrated place, they have series problems related to patient experiences, every thing is bad , they never answer the phone calls at all even i am trying to reach my dr nurse for no use and when i reached here she said she will reply me but 2 days no replay , very poor follow up,they are not answering the insurance company and requests keep being canceled , they took 1 full week to reply the insurance company , every thing in this hospital is totally unprofessional , only good thing is the dr we visited , we decided no to proceed in this hospital ,, they are not doing there part and always busy .

Alhamdulillah it was such a good experience, he was charming and very straight forward. I am so glad to have met him. Being a footballer I can now count on my vision without the use of contact lenses. Special thanks to Dr. Adel Badr. Would highly recommend people with poor vision to go and do the lasik surgery

This hospital still now not working more than one year finish.

Excellent experience, very cooperative team, specially Dr. Adel Badr, I really recommend this hospital to everybody. 🌹

While the drs and nurses might be good, the admin staff and insurance sept don’t do their jobs and kept us waiting 5 hours stating we were pending approval when they hadn’t even applied to begin with! Other hospitals like city hospital can teach them a thing or two on how to service a hospital professionally.. never again!

I was there today for a consultation with Dr. Ahmed Abogamal (Rheumatologist) after seeing 3 or 4 orthopaedics in different reputable hospitals in UAE in the last 3 months. It was a wonderful and warm experience from start to finish. Appreciate Dr. (AHMED) taking time to go over the diagnosis clearly and treatment options. He was incredible, knowledgeable, kind and informative. From his excellent treatment, curiosity, investigative mind and ability to connect, you know where you stand immediately and what next steps look like. I immediately felt at ease – and felt confident in my receiving expert medical care. Staff was great, too. Walked away, very impressed with the overall experience. HIGHLY recommended

This is becoming so unprofessional hospital all they need is money the good doctors have left and the new ones have a target to achieve So disappointed that the doctors now treats you as a number and they try to make the patient feel scared so they can convince you to do more tests so they can make your insurance pay more. I will sure change the hospital after what happened with me yesterday. So so disappointed 😔 The only reason I will visit there is doctor Zakieh no one else.

This hospital should be monitored by DHA as there is no qualified doctors and no respond. I do not recommend any body to think even to go for consultations their main goal is money this happens with me personally. I was about to die because of their unexperienced doctors. And I have raised many complaints but no action. Again I do not recommend any patient to visit this rubbish hospitals

Yes they have good doctors, and staff are friendly, but if you are a person with life then dont go cause you will waste minimum 60 minutes waiting to see the doctor… any doctor busy or not.. with appointment or no… and yes make sure you go to bathroom before you head there cause bathrooms are not clean by any standard

So so so bad service!!! I passed yesterday got PCR test, staff so slow.. I had all the symptoms indicating the CORONAVIRUS of the disease, but they put me next to healthy people and told me to wait 5 minutes, which came out at 20. I received positive test, but I can’t reach them to receive my PCR blank which is required my work. I contact them service, they tell me, they send by email.. but nothing.. I don’t know how to receive my results. Never visit again!!!

I advise everyone to undergo LAISK surgery with Dr. Adel Bader .. he is very helpful with patients .. and I am so so happy with the result of surgery .. there is no pain at all 👏🏻. Good luck Dr.Adel

A wonderful LASIK experience with Dr. Adel Badr Everything explained perfectly well, with all treatment options discussed Closely monitored in the 24 hours post procedure with excellent post treatment care Very happy with experience and results

Good hospital, good doctors nurses reception staff and facilities, have nice App you can manage every thing. Recently it is became crowded specially in stardaturdays.

Great hospital and service. Special thank you to Dr. Nisreen, Dr. Alaa obaid. Dr. Singe and all the nurses really nice people and professional.

perfect experience. I did Lasik surgery 4 days back with Dr. Adel Bader, he is perfect mashalla. he explained all the details and all the steps of surgery before starting. It took less than 10 mins with no pain and everything went smoothly

Had my LASIK surgery with Dr.Adel a week ago and I couldn’t recommend it enough!! No pain during it after surgery, and I could see very well within the same day and within one week I had my vision almost in perfect condition. I highly recommend doing it with Dr.Adel, he was quite patient and made sure all information are communicated to me ahead of time.

It is with great pleasure, excitement and joy that I am sharing this review. In just a few minutes I went from seeing an out-of-focus blurred world to ultra high-definition world. Even though I came absolutely terrified of the unknown ahead of me, the knowledge, patience and expertise of Dr Adel ensured that my surgery goes as safe and as smooth as possible. To whoever is considering femto lasik surgery and is as afraid as I was, please dont be. Just listen carefully and follow all the steps that doctor tells you. You will be fine. Many thanks to Dr Adel and the lovely nurse that held my hand throughout the whole surgery. Stay blessed.

The first time i came here to check the pregnancy status , they didn’t check my pressure my wight and tall , they put dummy numbers ! Second time , i came to the emergency and the doctor didn’t even if the medication well fit my situation , i told her it’s safe during pregnancy? She told me let me check in google , then she checked by her phone and then told me no it’s bot safe ‘!!! Last incident, the doctor told me that i have to do some blood test but it needs time from the insurance, i checked through insurance application and there is no request sent , i called them after 2 days and they confirmed that someone will call to check and confirm, after 3 days the nurse called me and told me that it is approved and come ASAP to do the tests , when i come to check , there is no request, there is no approval and they do it in the same day , and i have to wait 1 hour for thia mistake !!! Very bad customer service , i now know why there is no too much patient in this hospital!!!!

A hospital where you receive high quality professional medical care. Receptionists, Nurses and Doctors are amazing. I’ve visited different specialists doctors and was satisfied with the treatments offered. Highly recommended.

Amazing development at the reception, staff were really helpful especially Donia and Ali Ibrahim who checked the availability of the doctor to explain my case which was minor and needed his consultation. The facility is super clean. Waiting time is highly improved.

Thank God then Dr. Adel.. I had trifocals lens implant surgery and it went really smooth. Hadn’t felt any pain after the surgery. Just had to apply the eye drops on time and the result was terrific from day 2. The doctor checks on results next day to surgery and after a week as well. The vision now is super clear and no need to put reading glasses.

I did my LASIK surgery with Dr.Adil Bader, I am very happy with the experience and the aftercare! I was provided with good service by the clinic and ophthalmologist, Dr.Adil gave me the details of the surgery before the surgery and even during the process he was telling me what he is going to do in each step which made me feel calmer since I was nervous during the process. The after treatment is great as I was provided with the aftercare kit and the shades to help my eyes heal quicker. I recommend anyone to go to Dr.Adil Bader for eye treatments or surgery’s.

Review of Dr David Aman Eddie. What do you look for in a pediatrician? A caring sympathetic professional who gives the full attention and care to his baby patient, is knowledgeable and has great manners? That's Dr David. Plus, he is great at replying back by phone and always resorts to natural treatments before prescribing medication. Highly recommend going to him.

This is for my great experience I had with the hospital’s physiotherapy section especially with Sana Sayar. Sana is a very professional in what she does and the methods she follows are awesome and so helpful. I am so grateful for the various practical advices she gave me and helped improving my back and hips situation. Thank you Sana so much, I wish you all the best in your career and life.

I had the best experience with my physiotherapist Hala Faraj The treatment and exercises were very helpful and effective I advice everyone to book with this amazing physiotherapist as she makes it more comfortable and fun 💗

Always getting the best care from the hospital specially dr. Razan Kayali . I have a complicated pregnancy and went to ER twice and was taken care of very well. The nurses are amazing specially Fema they respond very quickly to everything I asked for . Also Karen made the process of discharge and paperwork very easy .

This is a message of appreciation for Dr. Sana from Physiotherapy at Dr Sulaiman Al Habib, and a genuine recommendation to book your physio sessions with her. Her patience and professionalism really stood out from the first session and I have thankfully seen the results on my neck and back pain since starting with her. Thank you again and again!