Carat Craft Jewellery Trading image

Carat Craft Jewellery Trading

Jewelry store

👍👍 I am very happy with my diamond ring. The CC team was prompt in responding to my queries. I had a time constraint and they managed the delivery process well and I received my ring in time. The price was also good and the ring design is beautiful and unique! Will definitely order again. People often mention Carat, Craft, ring, service, recommend, time, quality, customer, design, jewelry,


Address

Kiosk Carat Craft , GF-TCS-02, Ground Floor, Opp. to Carrefour Hypermarket Ibn Battuta Mall - Dubai - United Arab Emirates

Website

caratcraft.ae

Contact

+971 50 750 8209

Rating on Google Maps

4.90 (118 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 12 am
  • Sunday: 10 am to 10 pm
  • Monday: 10 am to 10 pm
  • Tuesday: (Eid al-Fitr), 10 am to 10 pm, Hours might differ
  • Wednesday: (Eid al-Fitr/Eid al-Fitr (Observed)), 10 am to 10 pm, Hours might differ
  • Thursday: (Eid al-Fitr (Observed)), 10 am to 10 pm, Hours might differ
  • Friday: (Eid al-Fitr (Observed)), 10 am to 12 am, Hours might differ

Featured Reviews


Frequently mentioned in reviews: Carat (38) Craft (37) ring (24) service (24) recommend (21) time (20) quality (19) customer (17) design (17) jewelry (15)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Rand M. 4 years ago on Google
    Amazing jewelry thank you. Ruba
    1 person found this review helpful 👍

  • 5/5 Alistair L. 4 years ago on Google
    Elegance Style Cost is a USP to this place and many BUT this place adds Warmth Comfort Commitment Personaltouch Uniqueness and Friendliness as a practice and pride to its way of business. My opinion every individual MUST experience the relationship with Carat Craft.
    1 person found this review helpful 👍

  • 5/5 Sonam R. 7 months ago on Google
    Thanks Carat Craft for this wonderful piece of art! Loved it totally😊
    1 person found this review helpful 👍

  • 5/5 Ann R. 2 years ago on Google
    Hands down one of the best places to get your unique jewelry that can be personalized too. The quality of the diamond ring I purchased was above my expectation. The staff is lovely and very welcoming, something that is missing in all the big names out there in the market. I am definitely going to buy all my pieces from them. Keep up the good job and service guys.
    1 person found this review helpful 👍

  • 5/5 Jassim A. 3 years ago on Google
    The best ever .
    1 person found this review helpful 👍

  • 5/5 sharath m. 3 years ago on Google
    After going through numerous websites for days ,I finally decided to go for Carat Craft due to their great designs. The customer care given throughout the process is exceptional and the product on delivery exceeded my expectations. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Ahmad A. 3 years ago on Google
    I was looking for a birth stone, Miss Hiral was the person who cared for my order till Delivery. It was an amazing experience. I have recommended Carat Craft to my family and friends, wish them all the best and hope they will always give top notch customer service
    1 person found this review helpful 👍

  • 5/5 Naeem A. 3 years ago on Google
    Excellent service. Easy to chat online with the staff prior to placing the order. Sadly, the piece was smaller than expected but was returned without any quibbles with a full refund. I shall be happy to place further orders in the future
    1 person found this review helpful 👍

  • 5/5 aya i. 2 years ago on Google
    They have very nice designs and they are very flexible and friendly and they make you adjustments to any design you chose. Their price are reasonable and with guarantee certificate for diamonds.. i was dealing with Enrico in Ibn Battuta
    1 person found this review helpful 👍

  • 5/5 Hanna V. 1 year ago on Google • 12 reviews
    Super recommended! I always buy here because I get the best prices for the best products. A special thanks to Joy who always helps me out with the products I like. Also, I only buy if she’s at the store because of how nice and accommodating she is. She’s helpful and would really take time to help you choose the best jewelry and give you the best prices! She’s very helpful and nice and I would continue to go to the store because of her.

  • 5/5 Anamika 4 months ago on Google • 9 reviews
    Love the collection at Carat Craft which always has the trendiest jewellery designs at really affordable prices. Whether shopping online or through their kiosk at Ibn Batuta, the experience is seamless. Highly recommend them to all!!

  • 5/5 Ivran 6 months ago on Google • 7 reviews
    Carat Craft is a great store with a good variety of jewellery. They have gone great lengths to help me with my purchase and I would like to thank the whole Carat Craft team for the wonderful service they offer. I can only recommend them! A very solid 5 stars for their customer service, competence, knowledge, quality, delivery and selection.

  • 5/5 Aliyah S. 4 months ago on Google • 5 reviews
    Visit their shop for promotions and offers. Value for money with guaranteed autentic gold and diamonds.💎 Polite and approachable staff specially Mr.Enrico offering varieties of items which you can choose easily ☺️Notifying clients (me) whenever there is promotions or sales on going.. highly recommend will definitely come back soon 🥰

  • 5/5 Jennifer S. 1 year ago on Google • 5 reviews
    Thanks for Caratcraft Ibn battuta special mention to Marjorie who is very friendly and helpful to me at choosing elegant but a reasonable pair collection of gemstone with diamonds. Will definitely recommend to my friends.

  • 5/5 Mavites A. 6 months ago on Google • 3 reviews
    the carat craft team is super A-mazing, from taking the orders online down to delivery it was really on time, plus the extra mile , to ensure that the quality of service given to its client is super satisfactory, will highly recommend you guys ….

  • 5/5 Raqui B. 1 year ago on Google • 3 reviews
    Great service! I always buy my jewelry in this place because Marjorie always assist me well with a smile on her face all the time and she’s so polite and very patient to helped me with options within my budget. I highly recommend CaratCraftJewellery when you are looking for fine jewelry. The quality and selection are wonderful and it has nice packaging.

  • 5/5 Trent T. 2 years ago on Google
    Brilliant customer support, always responsive with ideas, suggestions and guidance in case you're a newbie like me. Would highly recommend Carat Craft!

  • 5/5 Asjad 2 years ago on Google
    I was really looking for a ring to as a present to my friend on her wedding anniversary and i have come across carat craft which is loaded with variety of models with un compromising quality. To my surprise they have customized the ring as per my requirement and ensured to deliver on time. I really thank the Carat craft jewelry team for their service and especially to the lady Marjorie for coordinating and supporting at all times. Highly recommended.

  • 5/5 Michael D. 4 years ago on Google
    I went to Carat Craft as I couldn't find a snowflake design earrings anywhere in the region. As they specialise in designing custom jewellery, they were able to create the design I was looking for unique for my wife. On Chistmas morning she was over the moon with her earrings and matching pendant I bought and the design really looks fantastic. Huge thanks to Hiral and her brother for their friendly and professional service. I highly recommend them for beautiful and unique designs.

  • 4/5 pre wedding s. 4 years ago on Google
    Nicely valued and product availability

  • 5/5 Indrani B. 4 years ago on Google
    I am so glad that I decided to purchase my holiday gifts from Carat Craft. The customer service was excellent and I was extremely pleased with the pieces that arrived. They are gorgeous and well made. If I could rate this 100 stars, I would. Thank you Carat Craft!

  • 5/5 Bill A. 4 years ago on Google
    I had a most splendid shopping experience at Carat Craft. True to their name, I was able to craft my shopping experience to meet and quite possibly even exceed my expectations. The experience was augmented by the very warm, welcoming and accomodating nature of the Carat Craft team who will definitely bend over backwards too ensure you leave their premises with a smile on your face. If you are looking for any trpe of jewelry in the UAE, Carat Craft is your bet. They will not disappoint.

  • 5/5 Julita V. 1 year ago on Google
    I have bought my emerald earrings and necklace from Carat Craft in IBN Battuta, very helpful, friendly and polite staffs. Looking forward to getting my matching ring once they have it.

  • 5/5 Sheena Joy D. 10 months ago on Google
    Excellent service.Staffs are very accomodating. I bought the ring for a gift. It is very elegant ❤️. I am very happy that my special someone recieved it on time.Kudos to you guys 👍 Great job

  • 5/5 Good vibes E. 1 year ago on Google
    I bought lots of jewelry and I always buy jewelry for my self and for my family with Carat Craft since the time I met Merijoy, she always assist me well, advise me what is fit to my budget and give me different option. Joy always gives her smile and never get fed-up assisting me at all the time. I wish that Carat Craft will value and acknowledge her effort and talent for having good relation and interaction with the customer as she bring and attract more sales because of her positivity, good vibes and good attitude. I hope she will stay with Carat Craft for more years so I can invest more jewelry for myself (hahahaha). Merijoy, cares not only to the business but to her customer to keep a good business. Keep it up my dear. I highly recommend Carat Craft Jewellery when you are looking for fine jewelry. The quality and selection are wonderful, the design of the jewelry is very elegant and it has nice packaging. Thank you Joy and Carat Craft...

  • 5/5 Sophia f. 2 years ago on Google
    Beautiful place in batuta mall. Affordable prices and nice Jewelry designs! Surely I will come back to this store. Keep it up!

  • 5/5 Debbi H. 2 years ago on Google
    This is my favourite jewelry store. Very accommodating, helpful & friendly staff. Willing to go the extra mile! I always receive fabulous service! I have never been disappointed & highly recommend them!

  • 5/5 Shiery S. 1 year ago on Google
    I highly recommend Carat Craft. I had an awesome experience with a custom engagement design. We were looking for a ring. Our salesperson, Ms. Marjorie, was great. She helped us with the idea and design for the ring, which turned out beautiful.

  • 4/5 Reynaldo L. 2 years ago on Google
    Buying on-line was initially risky but after checking caratcraft website and chatting with their staff, I was convinced this is a reliable merchant. Easy to deal with on the online chat and was helpful when I changed my mind on the order but was happy with the purchase. Price is reasonable online compared to buying in local jewellery shops which is only 10 carat gold. Their gold is 18 carat gold for a reasonable price and great design. Will repeat business in future. Thank You

  • 5/5 Shujaat I. 1 year ago on Google
    I had a very good experience while buying a wedding ring for my brother from Carat Craft Ibn Battuta. Miss Aliyah was very nice and supportive. She helped me select the right ring within my budget. Additionally, the engraving on the ring band came as complementary. 5 stars for the service ✨️

  • 5/5 Michelle A. 1 year ago on Google
    My overall exprerience is excellent. I only planned to buy necklace, since your staff Marjorie assisted me very well I added pendant also to my purchase. I’m planning to come back again to buy set of earrings and bracelet because of the elegant designs.

  • 5/5 Aastha K. 1 year ago on Google
    My go to Jeweler in UAE is Carat Craft. The designs that they provide are so intricate, delicate, elegant and so me. Carat Craft has always delivered on time and are very accommodating with customization. Have recommended Carat Craft to friends and family and they have loved the service and products.

  • 5/5 Sagarika B. 1 year ago on Google
    Love Carat Craft and can't recommend it enough. They have always delivered on time and very accomodating with customization. Have recommended Carat Craft to friends and family and they have loved the service and products.

  • 5/5 Rohelmar B. 2 years ago on Google
    My Experience over all is fantastic. I just bought beautiful and stunning ring in carat craft jewellery The staff are both friendly and professional especially to (marjorie). Thanks to her.

  • 5/5 Elizabeth V. 1 year ago on Google
    I Visit carat craft kiosk in Ibn batuta mall ,,,I'm only browsing and not intended to buy but the beautiful girl convised me because She's very good in selling,she's funny and I will come back again ,,Highly recommended to my other Friend,,Thank you Joy for Assisting ❤️❤️😍😍😍❤️❤️❤️

  • 5/5 Bhim Sen G. 3 years ago on Google
    I bought rose gold & diamond necklace for my fiancee on her birthday. She loved the quality, design & everything about this necklace. This place has a lot of options which sell gold & diamond hand crafted jewelleries. I would suggest to buy if you looking for online jewelleries from there.The designs and their price or conversion rate may vary. Customer service is top notch.

  • 5/5 Jay Riego de d. 2 years ago on Google
    Bought a customized gold/diamond pendant with necklace for my wife. Yes, they do customise! My wife and I loved the excellent finish. Staff are very friendly (Marjorie and Joy) whom assisted me to get the perfect gift for my wife. Will definitely buy again from them.💯💯💯

  • 5/5 Mary Joan D. 2 years ago on Google
    We purchased here for our colleague as farewell gift and she loved it! Marjorie is so helpful, professional and prompt in responding thru WhatsApp. They have a lot of beautiful designs at inexpensive prices. I definitely recommend their products. Kudos!

  • 5/5 Nishma T. 2 years ago on Google
    We recently placed an order with Carat Craft for our stunning pearl bracelets, the quality, finishing and design were amazing! Kudos to Ms. Hiral and her team who did the needful for delivering the order in such a short notice. It definitely was one of the highlights of my birthday!!! I would highly recommend each one of you to experience the relationship Carat Craft builds with you. They have the most modern and unique designs and are open to even customise the piece as per your preference. Thank you Carat Craft !!

  • 5/5 Athar K. 2 years ago on Google
    The experience was amazing. At first, the customer support was very patient and helpful. Then the custom ordered ring came in time and the work finesse is amazing. Would surely be coming back to them for more.

  • 5/5 Maria Kristina Teresa L. 2 years ago on Google
    I recently purchased a cute and lovely earring for myself.,the design and quality are totally incredible. Service and quality are amazing. Kudos to their one of team member Marjorie who has a great talent in customer service, she will give you a great recommendation on their products. Highly recommended.

  • 5/5 Sherin El b. 2 years ago on Google
    I’m a customer for Caret Craft and every time I deal with them, they amaze me with their professional support. The product quality is great, the prices are reasonable,the dilvery always on time, they can customize any design in your mind, they are also so friendly and helpful. No wonder they are my favorite jewelry store.

  • 5/5 Bharath A. 2 years ago on Google
    Carat Craft has the widest variety in both gold and diamond jewellery. They have by far the best and most intricate designs in Dubai. Their customer service is amazing and they ensure that you leave a happy customer. I would highly recommend a visit to see for yourself. Keep it up guys!

  • 5/5 Sihs 2 years ago on Google
    Absolutely amazing and quick work! Made my beautiful rings as per my design and delivered earlier than expected. Reasonable pricing, definitely visiting again!

  • 5/5 Usama A. 2 years ago on Google
    Very friendly staff and good deals on their diamond ring. I made the order online and it was delivered to my home without any hassle. Definitely recommend them and will surely make another purchase from them in future!

  • 4/5 S C W. 2 years ago on Google
    Marjorie the store assistant, was most helpful, in providing selection and order of a same day gift over WhatsApp… Good selection; quality is nice and value for money…

  • 5/5 shatterine s. 2 years ago on Google
    In loved with the customized ring I bought from you guys...keep up the good work and service! Satisfied😍

  • 5/5 Nassim B. 3 years ago on Google
    I ordered a customized Diana sapphire ring and the quality, finishing and design were amazing!

  • 5/5 Shiden K. 3 years ago on Google
    Very good quality and on time delivery 🚚

  • 5/5 Jane Al R. 3 years ago on Google
    Very happy with the online service. The jewellery we ordered arrived quickly and was exactly as shown on line. All our queries were answered promptly too. Thank you.

  • 5/5 Pamela K. 3 years ago on Google
    Recieved exactly what I paid for at an affordable price. Thanks alot guys, your customer care and workmanship are amazing. 🙌🙌

  • 5/5 shouq i. 3 years ago on Google
    great quality. i customized a necklace and it was exactly how i wanted it to be, perfect 👌🏽

  • 5/5 Kimberley D. 3 years ago on Google
    It was midst the covid lockdown I ordered a gift and despite all the challenges faced and not being able to deliver, what I admired the most was that I messaged to follow and every time I was assured that as soon as they were able to deliver, I would get my parcel delivered.Always for a reply and the feel of customer is important.Also the quality of the product was excellent and loved the design.Surely will shop again. Thank you

  • 5/5 Hassan A. 3 years ago on Google
    Really I can’t express my gratitude to you, the purchase is very beautiful with reasonable price, special thanks for Ms Hiral , she spent her time and effort to help me and chose the gift online facilit every things for me, also her service after sales to change the size without any additional cost. Once again thanks , I will be your permanent customer.

  • 5/5 kenneth n. 3 years ago on Google
    Ordered a rose gold necklace with an emerald. Quality lived up to my expectations. There was a slight delay in delivery but the vendor contacted me and updated me of the situation. It was delivered exactly as per the revised time. I would recommend them for gifts for a loved one, friend or family member. Superb stuff.

  • 5/5 ANGELA S. 3 years ago on Google
    I ordered a Tanzanite pendant that comes with a rose gold 18k chain. Wasnt sure what to expect as I ordered it online but I was not disappointed. It was dainty and beautiful and came with an authentication certificate for the gem stone. Despite covid restrictions my item was home delivered on the date promised. Keep up the good work guys and thank you!

  • 5/5 Maria H. 3 years ago on Google
    Love to shop with carat craft always...fabulous 👌🏻👌🏻

  • 5/5 Galilee Jan B. 3 years ago on Google
    Reliable, well polished craft and worth the price.. I highly recommend them if you want a hassle free and affordable accessories of your style.. 😍

  • 5/5 Sami A. 3 years ago on Google
    I have purchased a Beautiful Diamond Ring while online from outside the country, it was the most smoothest transaction ever , really they did an Amazing job, so professional and very helpful and respectful, A+ customer service, very responsive, the gift was amazing and certified , not to mention my fiancé was so happy, honestly above and beyond my expectation, I highly recommend them , I will be a buy again definitely, keep up your amazing work.

  • 5/5 Cassandra D. 3 years ago on Google
    I got a customised engraved pendant made in 14k gold. The design process was so easy and done entirely via watsapp in a short time and once approved the pendant was delivered to my doorstep in 2 days time. They were very quick to respond to queries and the pendant is beautifully made with no flaws

  • 5/5 Dante M. 3 years ago on Google
    A very smooth process from order to delivery. Beautiful necklace, good quality. Would definitely Recommend Carat Craft for all your jewelry needs.

  • 5/5 Vaishaly P. 3 years ago on Google
    I recently had placed an order for 6 Carat Stone customized ring. From the moment we placed the order, we were updated at every step and within jus Five working days, the ring was delivered to us with certification. Prompt service. Highly recommend it.

  • 5/5 yahya a. 3 years ago on Google
    The shipping is fast, the quality is PERFECT, its very easy to purchase from them, and they are so friendly. They have a great warranty. Their prices are affordable. And the delivery guy is also a great person. I liked them alot !

  • 5/5 Audrey D. 3 years ago on Google
    Carat Craft was of great help to me during this pandemic. As they were very patient n friendly in helping me choose gifts for Birthdays. Kudos to Ms Charmaine who did the needful in satisfying my choice of items. Plz keep up the good work and wish all the staff the very best....

  • 5/5 Joshua A. 1 year ago on Google • 1 review
    I checked different jewellers for a valentine’s gift for my girlfriend and decided to go with Carat Craft. Placed my order online and once the ring was ready they sent me detailed photos and a video of the ring with the certificates. Everything is great, they offer same day delivery within certain areas in UAE, premium gift packaging, high quality jewellery with natural diamonds unlike other jewellers I’ve checked only use lab grown diamonds, excellent customer service. My girlfriend loves the ring, thank you Carat Craft. I highly recommend this jeweller!
    1 person found this review helpful 👍

  • 5/5 Joanna D. 5 months ago on Google • 2 reviews
    I am very happy with my diamond ring. The CC team was prompt in responding to my queries. I had a time constraint and they managed the delivery process well and I received my ring in time. The price was also good and the ring design is beautiful and unique! Will definitely order again.
    1 person found this review helpful 👍

  • 5/5 Alex H. 3 months ago on Google • 2 reviews New
    I bought my girl friend an engagement ring from here. I found the communication to be very professional and timely. I would definitely buy from Carat Craft again.


Call +971 50 750 8209 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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