1/5 MK 4 years ago on Google
Here
is
my
experience
with
the
clinic,
the
clinic
seemed
fancy
but
honestly,
the
focus
should
be
on
the
patient
experience
and
not
the
look
and
feel
of
the
clinic.
The
receptionist
was
nice
and
friendly
until
I
have
decided
not
to
visit
this
clinic
again
due
to
what
happened.
At
my
first
visit,
I
reached
25
mins
earlier
to
my
appointment
(I
took
a
taxi
ride
of
40
min
to
not
be
late),
I
was
seated
for
by
receptionist
(she
is
also
a
therapist,
but
I
was
not
told
about
that
until
the
end
of
my
first
visit).
She
had
taken
some
x-ray
images
of
my
jaw
as
the
doctor
instructed
and
before
I
even
saw
him
(maybe
the
issue
did
not
need
that,
but
however,
the
clinic
already
requested
x-rays
from
my
insurance
company
before
I
even
visit).
Anyway,
the
appointment
was
supposed
to
be
at
5:30
pm
and
from
5:15
to
5:40,
I
was
on
the
chair
waiting
for
him
to
show
up
and
the
therapist
is
look
at
my
teeth
condition..
at
5:40pm,
the
receptionist/therapist
recives
a
call
from
the
doctor
and
he
said
that
he
will
be
late
and
that
he
can't
come
before
6:15
pm.
The
doctor
has
informed
the
receptionist
over
the
phone
and
the
least
he
could
have
done
is
talk
to
me
and
tell
me
in
person,
but
anyway
he
did
not.
It
usually
happens
(positively
accepted
the
situation),
and
I
asked
the
receptionist
to
reschedule
the
appointment
to
Sunday
(3
days
in
advance).
I
a
receivied
a
call
2
days
later
(Saturday
evening)
saying
that
the
doctor
schedule
is
full
and
another
that
another
doctor
will
be
seeing
me.
I
refused
and
requested
for
the
x-rays
to
be
sent
to
me
as
I
will
be
looking
for
another
clinic.
I
was
told
that
they
will
only
provide
me
with
one
of
the
two
ones
they
have
taken,
and
it
took
them
2
days
to
send
the
picture.
They
knew
my
appoitment
with
the
other
doctor
is
scheduled
for
1
pm
and
they
decided
to
send
me
the
picture
at
2:30
pm.
Honestly,
unpleasant
experience,
commitment
issues
and
unresponsive.
I
highly
recommend
not
to
deal
with
this
clinic.
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