We stayed here as a group with Family and really had a nice time during our stay here. The place was very clean and well maintained, the service of the Staffs were very good and the waiting time for Check-in or Check-out were very less. The Rooms were very clean and washrooms were ok for the Budget we had for the group. The Rooms were cleaned on the daily basis and hot water was available all day. The main thing about this Hotel is the location and budget it comes at. Within walkable distance there is Mall and Metro Station. There is also a Supermarket straight opposite to the Hotel entrance.

Not happy with stay. They got only one access card to room, our room bell was not working, room telephone not working, tea kettle and its connection (plug) switch board at opposite corners end.. Raised the complaint immediately after check in, the boy replaced the kettle and said plug to keep at other switchboard as the one beside it do not support. For phone and bell issue, receptionist said someone will come and check. One guy came and checked, he said will come back and nothing happened. Again we reiterated at reception desk, they said will check and nothing done thereafter. For room access card, they say they have only one. I had one card for my room, and my husband went out for work and was suppose to come late. But then had to keep checking if he knocks the door untill 3am or gives call to open door .. thanks to not working bell and one access card. I've been to several hotel stays with family but one access card policy is first time witnessing. Swimming pool water is super cold especially for kids. Overall disappointing. TV says no signal, didn't make an effort to contact reception as the already said issues where unattended.

The rooms are decent. The hotel itself seems old but the maintenance is quite good. The rooms are cosy and spacious. However, they are not soundproof, so 1 star minus for that The service is good. The staff are helpful and courteous. Response time is reasonable as well. The location is quite close to the Union Metro station. So those of you planning to take the metro to travel around should find the location excellent. The breakfast is excellent for those who are fine with Asian, continental cuisine. Even though the hotel is rated 4 star, it would be 3 in my book. Good place to stay for the price we paid 👍

It's a horrible experience... room is not totally clean and the smell of the room when i enter It's so disgusting.. the door bell and kettle is not working.. very poor service and definitely i will not recommend this to my relatives and friends. I hope this review gives you awareness for your services but still i wish to improve your service.. inshaallah 🙏

Location: very near from the union station. Lots of Restaurents are near from the hotel. Location is 9 out of 10. Room: i was in a delux room. Room is big enough for a family. Ac is very good . Too much cold. Toilet is big enough and neat and clean. 8 out of 10. Service: room service is very good. After asking or if you need anything you will get it within 5 minutes that was one of the satisfactory factor for me. I have no big issues of the hotel. But they have work in few area of development 1. Room carpet need to clean daily or if required change. 2. Few bed sheet found tear but it was not a big deal for me. So need to be careful. 3. Price is little bit high compared to hotel quality. Need to rethink.

Please do not waste money on this hotel Super lazy and rude front of house 2 Filipina girls . Now comming to technical bit Being in hotel industry for last 17 years I have never seen a more unhygienic place at all . Dubai health officials should shut it down Dirty stained carpets , cockroaches in room , cups , dirty towels and list goes on . Gym operational timings are mentioned 8 am but you go upstairs suddenly changes to 9 and then you go 9 nobody is their call those lazy girls at reception comming 5 mins then gym opens up 9.40 am Breakfast with one of the most horrible breakfast I have ever seen in my life . If anyone require real pics of this hotel kindly comment below I would personally send you Please find another options for same price don’t ruin your experience . Will love to attach pictures

Its not 4 stars, it’s 2 stars with the situation shown in the pictures i attached, the rot everywhere in the bathroom, the AC is so bad with no Control device for temperature adjustment. The toilet flush is not working, the room furniture is old, and the small fridge is broken.

Had a party today in their banquet hall, a children’s party to be exact. The party went very well, everyone was so happy the whole event. However, as the parent we were not so happy with the manager. He was not accommodating, not approachable, and on top of that he himself did not explain well what is on our contract. It was a children’s party, we had a more 15 kids attendee. As per our contract, kids payment were categorized by their age so we expected to pay for the same. But to our dismay, they charged us fully for everyone including infants. It was supposed to be a good experience since it was our first time hosting a party but the manager ruined everything. We recommend the place. We just do not recommend the people who manage the place.

The reception check in staff miss Saneha and Mr. Omar they got bad attitude, most of the staff I noticed had lack of co ordination with each other. Room wasn't cleaned properly , Last but not least , will never book that again. That was such a nightmare and wastage of money.

(Translated by Google) Hotel is bad and not clean (Original) فندق سيء وغير نظيف

It was my first time in Dubai and thankfully, I was able to find this hotel. I checked in here from April 28-May 3, 2022. Hotel — quiet old but is maintained. Still clean, tidy and pleasant. Room rates — reasonable for 129+ dirhams per night during the normal season. Acceptable rates. Good for recommendations. Facilities — i’ll rate it as 3/5 in terms of hotel standards nowadays. However, they are still functioning well and still maintained. Though I suggest that they must be upgraded to be competitive. AC/Room temperature — needs to be given some attention. A bit hot. Not the usual hotel feels. Needs an upgrade. Receptionist — some staff are helpful and friendly but there are some who are not. But overall, they are not that welcoming especially this tall guy (Filipino) who never greeted us with a smile. He’s not hospitable. So disappointing that he is even a Kabayan. Location — situated in the heart of Al Rigga. Near to restaurants, malls, and even Dubai Metro. Very good location. For some reasons, I’ll rate this hotel 4/5. Still a recommended hotel for me.

The hotel was not good at all. Breakfast was average, ACs were not working. Supplies were not good at all. However Imran Khan of housekeeping and Bell boys were good. Will not stay here again at all. We stayed from May 02, 2022 till May 08, 2022.

We stayed in hotel for 3 days and the treatment was excellent by Mr. Linto right from the beginning till exit, he was humble and answered all our queries with smile, major difference between good hotel and a bad one is the staff, thank you mr Linto.

Very dated furniture and furnishings. Looks grimy. First room had used bedding. Yuck! Rooms need complete refurbishment. House keeping need to do deep cleaning like clean the doors. Bathroom door was grimy. I didn't even want to hang my towel behind the door. Shower curtain in Bath tub was too short so all the water went out on to floor. Location was good and it was quiet. Once I had the room and bedding changed- it wasn't such a bad stay. I stayed 2 nights. Service was satisfactory and Alhamdolillah no cochroaches. I would rate it as 2 star or 3 max. I would only recommend this for business stays or a night or two if you really need somewhere to crash. It's not far from the station. Few minutes.

Nice place to relax. Near to some malls and you can tour around the area by walking. Friendly budget and accommodating staff!

Order the water: They will ask you to pay instantly even if you ask add in room bill. They will keep asking to pay instantly only. Which 3 star 4 star hotel ask you to pay instantly? I believe they have missed hotel management courses.

I have booked for my friend and family and they stayed for 9 nights, its was good experience and value for money. Supportive staffs. Cleaneing on time . Very near to union metro station it’s very convenient for metro users .

I booked on last minute. My flight land around 4 am and I called hotel if they can do early check in and they said they will do it for additional $32 or something. Room are big bathroom is good. Room is also clean. There is super market right across of the hotel where you can get most of the daily need stuff. Metro is about within 10 minute walking distance from the hotel. Breakfast. Is so so not a big fan of it. They have more of South Indian style breakfast.

Perfect place for business

1) Hotel badly needs renovation. 2) Interior too old. 3) Walls seepage was there. 4) Bathroom drain blocked. 5) Bath tub faulty. 6) Shower leaking and water projecting to all direction except where required. 7) Metro station 700 meter away and you need to cross a FOB. 8) In dubai temperature walking this much is very difficult in daytime. 9) Restaurant was good. 10) I asked them to change my room but in my 8 days stay they didn't change. 11) You will not at all feel like it is a 4 star hotel but it hardly gives a feeling of 2 star hotel. 12) Better look for another hotel instead of this.

ABSOLUTE DISASTER!! I strongly advise you to not go to this Hotel even though the price is affordable and the location is good. At first, I was given a room on the 1st floor, with extremely poor hygiene and cleanliness, not to mention the old dysfunctional furniture and poor-quality service. On the second night, I had to request them to change my room because the place was full of cockroaches (like dozens) at night and the shower was full of problems (cold water, low pressure). I was quickly given a new room on the 7th floor and it was a cleaner and better room. Staff are rarely well-trained, hard to access, and low in number. But I have to say that all of them are very nice and polite. The only exception was the night receptionist gentleman who is probably the most unfriendly person who ever existed in the hospitality industry, let alone any 4-star hotel! It is in fact a 2-star hotel, not a 4-star hotel and you should lower your expectations. There is no coordination between the reception and other parts, in particular the housekeeping, and it is impossible for the guest to contact the housekeeping directly from the room. You should be prepared to see your simple requests be systematically ignored. The gym was good and the breakfast and food were okay.

The hotel is in a lovely location. Metro station is 2min away and is very convenient. There are numerous restaurants, car rental places and a mall nearby. The staff is helpful and courteous. I really appreciate the cleanliness and the prompt resolution of complaints.

Stayed for 3 days and 2 nights (which i'm still here, upon writing this review) Staff where nowhere to be found for question and you found one make sure to request only ONE at a time cause the second will always be forgotten, place was OK and looks nice but will it kill you to fix the AC? seriously, we came in at 23C first day, complaint multiple time they send a technician "wanna be" and said its because the window was open, well it was if specially if the temp is at 24C. It was even cooler outside than the room itself. ZERO!

Nice place for relaxation.Surroundings are also nice-walking area,cycling tracks,easy mall access,discount markets,fast food corners,residents etc.. Competitive price for room in Deira 4 stars hotels.help full staffs especially front staff and room boy.Now good packages are available including breakfast and nobody can beat this price. Mobile charging socket not working proper. I-am really enjoying my quarantine days last 5 days.Good air conditioning inside room

We had gone for buffet .But not happy with the choices .As suggestion , please include chapati / Naan/ Paratha .2 veg gravy but no chappti .In soup also please keep a choice of veg soup.otherwise all other dishes was good karak tea was good .

I just had my 3rd stay in Landmark hotel, Al Rigga and didn't went well as my 2nd time there. Tried to reach reception but the telephone isn't connecting so I had to use my own number. Asked some amenities and extra towel to use and they confirmed it but didn't get any. Not going to recommend to friends

Went to have iftar Buffet Food was cold, had less options and not worth the money. Wouldn't recommend to anyone planning to have iftars in this hotel. Space and ambience was good. Poor hygiene I can say since fly was flying across the food. Didn't expect that in a 4 star hotel that too in dubai. I couldn't believe how it got in in first place since it's inside and closed room. Staff was good. Not going again since first impression is not good.

Hotel said 4 star, but not even close to be 2 star. Very poor rooms, most of the things in the room is broken. 2 person stayed in the room, only 1 towel was in the bathroom.

Hospitality, the people are fine and nice. I cant put a 5 star cuz it's an old building that needs some renovation. But if youre looking for cheap hotel and near to landmarks, this a considerable place

Worst experience. They are frauds. I booked king room via booking.com 2 weeks prior to my travelling dates with full payment. Upon arriving, they gave us twin room merging 2 twin beds and claiming that this is the king room. I visited this hotel back in 2016 due to which I knew king room is way too bigger than twin and hence fought with them and threatened them with my email to dubai tourist police after which they gave me a king room with tipping washroom ceiling and stupid room service which doesnt even keep the towels.

Nice hotel at a good price. Stayed there for a week. Rooms were neat, clean and big. Near by to a metro station so easy for commuting.

The banquet hall that I attended was spacious , music system was good, you can Dj music of your choice. Washrooms are just outside the hall. However the deco n carpet needs to be changed . It's old fashioned.

The worst hotel I stayed in Dubai so far.. I was mislead by the fake reviews and booked the hotel. They don't deserve 4 star ratings as they claim. Rooms are poorly maintained. Bed linens and towels were ancient. Bathroom flooded after one bath. It took forever them to send a maintenance staff to attend the issue. Terrible customer service. No one picks calls at the reception. I had to call from my mobile to the hotel reception while staying at the room. I do not recommend this hotel to anyone.

It is a very average Hotel which appears to be hyped as a 4 star but seriously it's not. I met Mr. Colin at reception on my arrival and was allocated a room at ground floor with faucets broken and other problems especially with asthetics. Low floor is not my preference but was assured for higher floor next day at 2 pm which never happened for another 2 days until there was air conditioning malfunction with smoke in the room and they were forced to shift me to a higher floor immediately. It was very interesting to see the staff playing blame game on each other with night shift blaming the day shift for all miscommunication. I'm a regular traveler for this time in Dubai and this took another low in the service industry with especially house fly's hovering around on the breakfast table!

My wife and I got married here on November 8th for the price we payed the service we received during our wedding was dreadful our projector was broke and could not function the hotel offers no assistance some of the items we were offerd for our event was not honored the food was amazing however the service was a lack there of knowone checked or topped up any of the food trays there was no server present our photographer had to instruct and ask the hotel staff to assist or do there job our guests had to assist and offer to help do things then at the end of our evening the hotel staff all showed up about 40 min early and started cleaning up before we were done making us feel like we had to exit before the event was over. Our host was unavailable for our event the fill in could not speak English so only half our guests knew what was being said although he kept apologizing the host skipped half of our event planning cutting out all the dances and games planned for the guests. My dream party the decorations were to die for they were beautiful my wife and I and our guests were so amazed. So as for my review for the hotel I do not recommend this hotel for an event like a wedding for the price you pay and the service you receive is not good this hotel needs a better understanding of event planning and service. Sorry I'm very disappointed..

The room was very dirty and old . Window mirror and carpet were very dirty . The bathroom was disgusting. The bed was not really clean . Air conditioning was leaking in the bathroom. The desk in the room was sticky. The staff and receptionist were very helpful and friendly and courteous. The hotel location is very close to the main bus station and also the metro station and many other places.

Good hotel near the junction metro station: Union. Rooms are clean and spacious. Room service is good. Courteous staff. Three functional lifts for the tourists. Only suggestion I want to give is that the connection between reception and restaurant should be improved. #travelwithpal

Im gonna say thank you for making me accommadating when it come in your hotel and i like to say thank you for your service. This nice location for all new comer customer.🙂

If you don't enjoy an intense mold smell, avoid this place. We paid for 9 nights, and didn't spend a single night there bc of the mold everywhere. Lost all the money. I can understand when property is old, but that was just unsanitary.

I chose Landmark Grand Hotel for my 12night stay during a busy exhibition period in October. The main reasons were the convenient location to the Union metro station, Al Ghurair shopping mall, night market and lots of restaurants in the area, along with other local amenities. As I had an early flight, they were very helpful with earlier check-in, not something you can always rely on, they tried their best and managed to squeeze me in after some wait in the lounge. Regrettably, there was a small mixup and I ended up in a smoking room, but they changed it after a further wait. I cannot thank the helpful and switched-on receptionist enough for this. There were a large selection from variety of cuisines when I opted for breakfast - fee payable as you go in the dining area. On most occasion I had the swimming pool for myself as I was using in the least busy times. Watch out as the it closes around 18:00 or 19:00 depending on the day of the week. During my stay the staff always acknowledged me and tried to be helpful to other guests where possible. The downside points, you can tell the furniture and equipment had seen better days, the bed was for too soft my liking. When I tried to extend my stay, they couldn't match the rates offered by Booking when I talked to the staff, so I had to do so via Booking and then asked them to keep my room, which they allowed me keep - another thank you. Lastly, I felt a bit disappointed when I asked for an invoice they couldn't do it at the time, but they never emailed it as they promised. Overall, I had a pleasant stay and would consider staying again if it served its purpose as on my last stay. From what I saw during my stay, this place is high in demand, even for parties, celebrations etc, so you'll see a lot of people about in the enterance area.

Hotel is situated at perfect location. Metro station is near by. You can find nice Indian and Pakistani Restaurants. I just want to highlight about the hotel breakfast. It was good and it’s worth it in 25 AED. They have to be more focused on their Staff . They have to be more professional. I went there for breakfast when I enter in the Restaurant I don’t know it was manager or supervisor .He welcomed us with dull face . The staffs we’re working in the restaurant were not smiling all have dull face . Clearance are on the table . As a Food and beverage professional you have to go on every table or take review from your guest Everything is fine or not . There was a chef on egg station with no smiling face . I am also a hotelier I noticed these things so I just mentioned here . But there is a lot of things what I noticed. Please tell your manager don’t use mobile while you are hosting guest in the morning for breakfast.

Receptionist, Ms. Anmol was Excellent, I am very happy with her service, she was professional yet friendly and helpful. Thank you Anmol you deserve recognition. Good location, neat and clean rooms, value for the money. I highly recommend

Worst hotel I have stayed in, room stunk, bed sheets was stained and ripped pool was closed early and then after arguing with reception they opened it and it was filthy. This hotel really should only be a 1 star. I would really recommend just paying a little more and staying at royal continental hotel

Over all the room was quit good but floor carpet was not clean. There was no tissues in the room, we just found 3 or 4 tissues on the table. The cupboard shelf was not fixed properly and bathroom area tile's was dirty. We called to reception for cello-tape after called them twicely they didn't provide it and the didn't give us any feedback. The good point is the metro was very close and all the shop's nearby to the hotel.

Its a very nice and decent place for stay, very clean, safe environment, no noise at all, near to many useful place like shopping centres, mc Donald, KFC, 2 metro stations connect to it by a walk of 400 to 700m only.

Clean and nice. In a quite place but close to everything.

Booked directly with hotel and thank Mr Mohammed for chatting with me to answer all my queries and making the booking. Check-in was fast. Rooms were OK and neat. Wifi Internet was available throughout the hotel.

It was a really bad experience. The rooms were not clean and after a while i checked in, i asked the reception to replace the kettle cus it was not working and they did not bother to send one even after one hour. And then water started flowing down from the bathroom ceiling and i requested the reception to give me a change of room. They gave me a different room and the same thing happened..water from the ceiling! I called the receptionist and the maintenance guy was in my room for a ling time. The room is not clean the mini bar not working and stinks!! The door bell is. It working, the cupboard door was nailed and was could not open cus it was broken. And the Wifi was not working as well. I had to call them and ask to change the Wifi too! Had a really bad experience. Would not recommend anyone. Worst experience i had in a hotel room!

Ambiance is good, clean room, room service personnel really good. But the toilet flush was so disappointing. Parking spaces and driveway too narrow, we waited long time because the managers (according to the staff it was the manager) car blocked our parking and no apologies no explanations really disappointed. 🤦‍♀️

The location of the hotel is just great. Housekeeping is very responsive and front desk is helpful. Ask for a room on the back side if you like looking outside. You get to see A380’s among others throughout the day from the window…the sound of airplane’s is negligible.

Great experience, we book buffet place for g/f girls party and tadda! Qhat we paid for is worth it. Staff are respectful and accomodating 🙂

Excellent. Staff cleaned our rooms perfectly though we messed up the room.But to bring the cab to Hotel hours before my brother ordered they put us on hold till last time.Its breathtaking . My parents need wheelchairs. And the driver skipped off traffic long waiting and took us to airport.

Inside our room is all broken, from the light, a/c, toilet even there telephone, when I call a customer service to repair they came around 1:30am that is super late already

(Translated by Google) Good equipment. Friendly room service. Only the pool boy with the hat was always rude (Original) Gute Ausstattung. Freundlicher Room Service. Nur der Pool boy mit dem Hut war immer unfreundlich

(Translated by Google) Four stars with all the pros and cons (Original) Четыре звёзды со всеми плюсами и минусами

Parking space is too cramped, you'll earn your stripes on this site..

(Translated by Google) Quiet hotel, reasonable prices and good rooms (Original) فندق هادئة واسعار مناسبة والغرف جيدة

Cheap and lavish

(Translated by Google) Nice clean (Original) جميل نظيف

Nice location and good service Cooperative team

Very nice 👌

فندق تمام والسعر مناسب ٢٥٠درهم الليله

Good hotel price but parking in bad smail

Good

Excellent hotel

AC was not working. It was very hot. I requested to give ne another room but they didn't give and just wasted my time.

Very nice hotel with swimming pool .very neat and tidy rooms , staffs are very polite and helpful .I enjoyed my eid holiday with my family .Great experience .

The hotel property is old and AC is not working properly, we are in summer season case. The rate is expensive comparing with the facility.

Nice Place easy location and Room Air Conditioning system was so good ... We have only issue Room Extension for Mobile Charging not working Properly so Tell your Mentinance Department to take care of it .. thanks

This is like a two star hotel only, starting from room furniture, cleanness, facilities all side at very poor. Rooms are very small as well as tiny bathroom, they dont have any king bed, all queen bed only. Breakfast was too poor and very less items. Swimming pool is very tiny.

Around the room has lots of dusts.. The wire from light beside the bed totally dusty.. The toilet not so clean.. With screw stucked inside😜.. Cleaning team should focus cleaning around not just the bed.. I booked the non smoking room but when I get inside, the smell of cigarettes all over..

Nice and clean, very close to the tube station, Mall, take aways, it has gym, pool, sauna and spa. And the staff were excellent.

I need to say that my plan to stay was long accordingly I prefer for a month. It was difficult time initially being AC was not functional and mattresses was non-orthopedic and other issues was there. I have deleted my previous review being Mr.Mohammed and Mr.Saleh Manager(s) not only resolved my issues but provided extra care to resolve my spinal problems 70-80% by providing temporary solutions & by changing my room with proper functional AC that makes me possible to continue my stay further. I have few suggestions: 1. It is advisable to Management to at least make orthopedic mattresses in few rooms so guest having problems like me can stay as per desired period. 2. There must be monitoring for dusting specially curtains, electric fancy lamps in room etc,. 3. Some unrecognised smell in non- smoking zone and some damp smell and leakage of AC need to be monitored and fix. My review to improve more not to be taken negative by anyone please. Staff is too good and cooperative but Hotel needs Management attention to resolve few issues which I feel to point out. Thank to all for providing support throughout my stay at hotel. Regards Note: I will advise to those who are reading to meet Mr.Mohammed Manager and Mr.Saleh Manager for any issue.

(Translated by Google) Hotel is a stain (Original) فندق وصخ

Well maintained good hospitality very good buffet breakfast lunch dinner tasty and healthy affordable prices

The food was awesome. We expected to have some type of warm welcome as we had rented a function hall(for a very special occasion) and checked into a room. But the hotel doesn’t have even any consideration regarding the service. Not sure if the receptionist is new but she can’t go extra mile for something like that. But yeah the food was awesome and the guy(filipino) who assisted us during the reception was great. Thank you kuya our experience was a-bit turned around.

We didn't plan to stay at this hotel. We had booked at their sister hotel Landmark riqqa, but upon arrival they hadn't put our name in the booking. So they directed us to Landmark Grand. It is an average place. There were some problems in our room. Window lock was broken, window didn't close. Some lights were not working. Shower curtain was short so we had water flowing all over the bathroom on every shower. Breakfast was OK, they didn't have coffee packs in the room. The AC of our room was broken too we couldn't manage the heat level. The only good thing was that it was close to the metro.

Rooms are clean and hygienic. Room service makes sure the rooms are cleaned daily. Indian cuisine dishes are available and diet restrictions were supported. Will recommend it for tourists and business travelers.

Furniture is a bit shabby... but good value for money..... location is excellent.... staff is friendly.... good variety in the breakfast..

Good place Comfort The pool sauna steam House keeper All is good

Very nice

Nice and good places and personality

This hotel should be good if its not neglected... we booked for 3 rooms but all the rooms have issues or maintenance problems like the door access card not working, pillow smells bad body odor, cr is stink and rooms are not clean, pool water is not clean no shower in the pool, this should not be 4 star hotel, it looks like a 2 star hotel, please management check your hotel

Nice

We are staying for two weeks. It's been over a week now. So far so good. Breakfast (7:00-10:00am) is good. Thankfully there is a coffee machine. Although some of the choices have added sugar. So I chose espresso which doesn't add sugar. Rooms are OK size. Not enough working space as we both came for business. I find the shower water isn't hot enough. Soon got used to it. No big deal as the weather was still warm enough. Gym and swimming pool are good. It's small and deep. Good for beginners. Staff are nice and well trained. Jhuliana, receptionist has been good as we wanted a quiet room. John took us to examine the room. Cleaner does a good job with the room cleaning. I thank all the staff working at Landmark Grand Hotel.

I like the hotel ,it is very smart

Management is low.. not professional at all.

Nice place to held party for your special occassion

(Translated by Google) The location of the hotel is very good, close to shopping centers and restaurants. The staff is professional, especially Mr. Salah, the night shift manager. All thanks and appreciation to him (Original) موقع الفندق جيد جدا وقريب من مراكز التسوق والمطاعم طاقم العمل محترف وخصوصا الأستاذ صلاح المدير المناوب ليلا كل الشكر والتقدير له

(Translated by Google) I rate it at three stars, no one speaks Russian, the service is not very good, the windows are dirty, carpets, you can generally keep silent about the bathroom, even four stars do not even pull. (Original) Оцениваю на три звезды, на русском не кто не разговаривает, сервис не очень, грязные окна, ковры, о ванной вообще можно молчать, на четыре звезды вообще не тянет даже.

(Translated by Google) First: the park is narrow Second: He does not care about the customer's problem The hotel was booked on the Boken and it was canceled and the reason was that the passport was not valid. We contacted them to change the booking date by virtue of the fact that the reservation could not be canceled and they did not respond to my problem. An amount of 425 riyals was withdrawn for two rooms. (Original) اولا :الباركن ضيق ثانيا: لايهتم لمشكلة العميل تم حجز الفندق علي البوكن وتم الغاءه والسبب لعدم صلاحية الجواز وتم التواصل معهم بتغير موعد الحجز بحكم لايمكن الغاء الحجز ولم يستجيبوا لمشكلتي وتم سحب مبلغ ٤٢٥ ريال لغرفتين الله لايحللهم ابدا

staff is not good

Excellent hotel, clean and good services I booked 11-12 Mar 2018 I recommended for family

Worst!