J5 Hotels Bur Dubai image

J5 Hotels Bur Dubai

Hotel

😠 It was such a worst experience . They try to take extra money on the time of checkout .such a worst crew and management. Please avoid this hotel . There was no cleanse and they put dirty bed sheets which can cause different kind of disease please try to avoid this hotel thanks. People often mention hotel, good, staff, room, nice, stay, service, helpful, location, clean,


Address

774V+P75 - Al Rolla Road, Bur Dubai - Dubai - United Arab Emirates

Website

j5hotels.com

Contact

+971 4 213 4000

Price rating

$73/night

Rating on Google Maps

4.00 (240 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (26) good (24) staff (15) room (14) nice (12) stay (10) service (9) helpful (8) location (7) clean (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ahsan S. 1 year ago on Google
    It was such a worst experience . They try to take extra money on the time of checkout .such a worst crew and management. Please avoid this hotel . There was no cleanse and they put dirty bed sheets which can cause different kind of disease please try to avoid this hotel thanks.
    3 people found this review helpful πŸ‘

  • 1/5 Umair I. 1 year ago on Google
    Very very poor management, they don’t know how to deal with their customers, very bad behavior, & in the last they ask for extra money…! Don’t go there!
    2 people found this review helpful πŸ‘

  • 5/5 Vihar v. 1 year ago on Google
    nice to stey 5 night for my dubai trip is nare to mina bazar so jast woking you shop and the give jain food breakfast is mahraj virendar ji is very good men is ready to our jain food breakfast
    1 person found this review helpful πŸ‘

  • 5/5 Anto005 M. 1 year ago on Google
    I like this hotel 🏩 on nice location and good pacilites good room good staffs
    1 person found this review helpful πŸ‘

  • 5/5 BALASUNDARAM 1 year ago on Google
    The food was very delicious loving Best Indian food we enjoyed in Dubai. Varieties of food loved to eat... Excellent
    1 person found this review helpful πŸ‘

  • 5/5 zeeshan r. 9 months ago on Google
    If you are a visitor it's the perfect location to stay 1st metro station πŸš‰ is in the walking distance 2nd near by shopping malls and specially the staff's are to good and cooperative.. Recommended
    1 person found this review helpful πŸ‘

  • 3/5 ThαΊ―m L. 9 months ago on Google
    "Oh, Jesse at the Majestic hotel, your service is amazing! Your hospitality and kindness is second to none in Dubai. Your professionalism makes guests feel at ease, and the attention of the guests. Your attention to detail, a beauty. Your smile, your inspiration, and your politeness. Majestic hotel is lucky to have you as part of their staff. All All praise Jesse, the epitome of excellent service
    1 person found this review helpful πŸ‘

  • 5/5 Sukhjinder Singh (ILand I. 2 years ago on Google
    We stayed in the hotel for 2 days. The rooms were very spacious and clean. The staff at the hotel were very courteous and helpful. Govind helped us a lot. He arranged all the transfers for us to go back to the airport. We had a good stay at this hotel. Will recommend it to my friends.
    1 person found this review helpful πŸ‘

  • 5/5 Naveed F. 1 year ago on Google
    It was good experience staying first time. It is nearest on site seen are.staff attitude was good and friendly,we are felling home away home.

  • 4/5 Muhammad u. 1 year ago on Google
    Although room was wonderful, desk staff was good as well but that disco sound was terrible, even on 5th floor room 506 it was difficult to sleep

  • 5/5 Shahzad A. 1 year ago on Google
    I have been there their manager is very nice men

  • 5/5 Ashu S. 1 year ago on Google
    Fully satisfied with staff and hotel location. Staff was so cooperative. Special thanks to overnight staff Gobind, not sure with name but I believe it’s right. Room service was also fantastic.

  • 5/5 Sakinah S. 1 year ago on Google
    Really nice hotel. Travelling solo woman. Feel safe even though lots of clubs at lobby of hotel. Lots of noise at lobby buy got a room at 6th floor. Very quiet and peaceful and a glimpse of the burj Khalifa from the window view. Room is excellent, superb price from agoda. Clean, neat, hygienic, very good staff. Got a room with a suite, the bathroom and everything is well kept. Would definitely recommend to stay here.

  • 2/5 Amit J. 1 year ago on Google
    Overall hotel is not good. Rooms are really not good. Very old hotel, seems renovation not done since ages. Very fusty smell in the room. From inside hotel is very dark, including rooms.

  • 5/5 Preet R. 1 year ago on Google
    I met Mr. Abdur & Mr. Taha the stay was great & friendly and so kind of person helpful gave us excellent service

  • 5/5 Riz Baloch (β€«Ψ±ΨΆΩˆΨ§Ω† οΏ½. 1 year ago on Google
    Its at a great location... rooms i will rate 3 star the staff is 10 stars

  • 1/5 Ola j. 1 year ago on Google
    Terrible! They cancelled our reservation and after fight placed us (4 people) in dirty old room for 2 people. It was so dirty that we had to wipe tables because they were covered in black dust. Of course they charged for this room even though previous reservation was paid.

  • 4/5 Shadab S. 1 year ago on Google
    Staff very helpful. Rooms are clean, could use an update though. Service impeccable and location is amazing.

  • 1/5 Ahmed E. 1 year ago on Google
    very bad experience , i have cancelled my check-in when i reach as i found old hotel and not related to J5 hotels , they refuced to accept my online payment and insist to pay again . staff managment is really bad . i would like to give zero .

  • 4/5 Santosh Bidikar (. 7 months ago on Google
    We (office colleagues) wanted a space to talk business & life with an economical setting, and the rooftop is absolutely the right place. Please note this roof top open bar access is a no dance bar club zone, so privacy, silence & good quality AC tents is what mattered with ample roof space alongside a non maintained swimming pool. We got beer pints (Budweiser Premium) for AED 30 which is less than half the price running at dance bar clubs and more importantly got all the attention as this spot is usually not visited by residents or tourists. You get complimentary bowl supply of roasted & salted peanuts alongside any alcoholic beverage. Staff are attentive & you get the necessary space required without much disturbance.

  • 1/5 Mohamed T. 6 months ago on Google
    Hotel not good for conservative families where is full by night clubs, and the best one is ZODIAC since operates Arabic REMIX and they present good services including Shisha. Mr. Deepak who manages this club is very nice, helpful and polite gentleman and he has welcoming character

  • 1/5 Mohamed A. 1 year ago on Google
    One worst place I stayed..no cleanliness and no lights are inside...waste of money

  • 5/5 Girish M. 1 year ago on Google
    Due to good service and cleanness I visited this hotel twice once in Nov 2019 and second time in jun 2022

  • 4/5 Pinky A. 2 years ago on Google
    We liked the hotel. Had some issues with our room. The manager quickly took care of it and fixed the issue. We were pleased with our stay

  • 5/5 Parth G. 2 years ago on Google
    Management is great. Even the room was chilly and spacious. John at the reception took good care of my presence at the hotel. Will surely visit again. Also, gobin and birendra were really helpful.

  • 4/5 Stepanka C. 2 years ago on Google
    Room was big, very nice and clean. It is difficult to find a clean hotel in Bur Dubai but this was exceeding my expectations. The only problem was that it was too cold in the room. When i came the A/C was on on 10 degrees and i immediately switched it off but the whole night was still really cold.

  • 5/5 Khalid S. 2 years ago on Google
    Nice hotel, location is very convenient and service was pro, recommended.

  • 5/5 Arva 2 years ago on Google
    Had a nice stay, nice food and most importantly very courteous.. I enjoyed staying here

  • 5/5 Kent H. 2 years ago on Google
    Nice place to stay. Friendly and helpful staffs especially Mr.Muhammad the receptionist who helped me give me a cheap rate for extending my stay at here.

  • 5/5 Umesh J. 2 years ago on Google
    room was very spacious and the food were really delicious ❀️ staff was really helpful.i stayed almost one week and felt like home.will be back for sure when i visit dubai again.Thanks for the good hospitality.Highly recommended πŸ‘πŸ»

  • 5/5 Prisca F. 2 years ago on Google
    Superb location, friendly helpful staff Mr. Abdul especially was very courteous and kind with other staff. Very clean and comfortable spacious room. Worth the money. Will recommend and go there again for sure.

  • 5/5 AHMED A. 2 years ago on Google
    Great experience. The service was very good, and our stay was so relaxing ask for Krestil she is the best

  • 4/5 Rajesh S. 2 years ago on Google
    It's a Neat & Clean Hotel. Low rental very polite & friendly staff. In the Heart of Burdubai easy access to Metro. All the delicious restaurants near by

  • 5/5 Fahad K. 2 years ago on Google
    Amazing hotel at a very reasonable price. Staff is really courteous and room service is really fast. Food is a bit expensive if you order from them but their taste is really good.

  • 5/5 Pankaj B. 2 years ago on Google
    It was previously Imperial suits hotel Now j5 Hotels in-have stayed here recently for 15 days it was pleasant stay here the whole new management has changed and staf is really help full from check inn to check out a special thanks to Mr Mohamed Mosad he in the reception and had take good care for all the customers his hospitality is really wonder full i have seen more 2 mohamed there and mr abyur and jhon who are the team member who take for all the guests nicely i wish they all remain the same but then need to make many h changes in the hotel which list i had given them hope in my next trip this will be done and i am definitely staying here again Thank you j5 Hotels and its team Bur Dubai

  • 1/5 phong s. 2 years ago on Google
    This hotel was 16 minut from Dubai International airport.Very good stuff and hotel is very clean.i love this hotel.

  • 4/5 Muta F. 2 years ago on Google
    Very nice ...good service... 1star less coz no tea provided, no breakfast, else everything very good..nice staff nice cleanliness nice response to every calls. Cooperative staff...


Call +971 4 213 4000 Open on Google Maps

Amenities


  • Hotel
    • βœ“ Free Wi-Fi
    • βœ“ Accessible
    • βœ“ Pool
    • βœ“ Air-conditioned
    • βœ“ Laundry service
    • βœ“ Room service
    • βœ“ Restaurant
    • βœ“ Airport shuttle

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