Al Khaleej Grand Hotel image

Al Khaleej Grand Hotel

Hotel

Casual rooms & suites in a laid-back hotel offering free breakfast & 3 restaurants, plus a gym. People often mention hotel, room, service, rooms, dirty, good, stay, time, staff, clean,


Address

Al Sabkha Road, Baniyas Square, Baniyas Metro Station, Deira - Dubai - United Arab Emirates

Contact

+971 4 297 7042

Price rating

$50/night

Rating on Google Maps

3.50 (1.2K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (42) room (21) service (14) rooms (13) dirty (12) good (10) stay (9) time (9) staff (8) clean (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Asef E. 5 months ago on Google
    Not clean at all, smelly rooms, old paint. This hotel was a good hotel with good managment. After covid-19 management changed. After that rooms have bad service, not good maintenance. That for, it has smelly rooms and looking old and dirty. Even i heard about bedbugs also… location is good for deira only, except that, not good. Even they are giving cheap price, its not worth it. Its look 1 or 2 star hotel now …
    3 people found this review helpful 👍

  • 1/5 maz 3 months ago on Google New
    Such a bad experience don't trust their photos the place is filthy,old and smelly room
    2 people found this review helpful 👍

  • 1/5 Faahad R. 4 months ago on Google
    The World’s Dirtiest Hotel, blankets and Bed sheets are Like 10 years Old, Air Conditioned Is like 20 years old,, Very smelly Rooms, with 15 years Old Matress, Cleaning service like Hell.. Washroom are about 30 years old.. Very dissapointed to staye here.. no Air Conditioned in Coridoors n Lift,,
    2 people found this review helpful 👍

  • 1/5 Abdulla H. 5 months ago on Google
    Worst hotel i visited in my life, rooms are not clean, the window glass is broken, bathtub full of rust, and whenever you ask them about something always no we dont have, we cant do, i dont advice anyone to pay this amount of money for this very bad hotel
    2 people found this review helpful 👍

  • 1/5 Abdul Rahman N. 6 months ago on Google
    WORST Hotel Ever !!! The receptionist Thinks this is his Father’s hotel and He is doing Us Favour Giving Room That We paid For. Staff like him should be fired ASAP. The rooms and hotel are not that great either. Anyone can get better rooms and hotel for the same price. BETTER GO FOR LANDMARK HOTEL BANIYAS SQUARE . Same price but wayy better stay and service
    2 people found this review helpful 👍

  • 1/5 Nazeem N. 11 months ago on Google
    Bad experience with this hotel.I have never gone this much bad experience any hotel in dubai.Really specially the person in front office is really bad to speak with him and he spoiled my whole day because of his mistake and careless.I beg you no one choose this hotel.There are lot of good hotel near by here.Please guy that expecially if you are coming with your family.
    2 people found this review helpful 👍

  • 1/5 Kristine Mae B. 8 months ago on Google
    They are thief, they said it is a free cancellation, but they dont refund my payment. Their customer service are rude..This is the last time i will book from this hotel. Very disappointing..
    2 people found this review helpful 👍

  • 1/5 Brandon P. 2 years ago on Google
    From the moment we arrived, we knew it was a mistake to book this terrible hotel. Staff took our passports the night we arrived and only returned them in the morning. The wifi was terrible, but we expected that. The room they gave us looked nothing like the pictures on the website. It was dirty and run down, with evidence of prior bed bug infestation. The room had no refrigerator or kettle, which were promised amenities. When we complained about this, the next day in the evening they delivered a refrigerator. Staff took out the tv in room. We had to ask sever times for any towels (none were provided when we checked in) and a shower curtain (yes, the tub had no shower curtain, and the one they installed was way too short so did not help). The final killer was the power was tripped and we let the staff know; they went an hour without turning it back on. It was a constant fight for everything, and we decided to cut our stay short, staying only 2 instead of 7 days. The hotel refused to refund us the last 5 days, despite their deception on the room. They offered to change rooms for us. The first room they showed us was smaller, and still dirty. The second was the same size, but again dirty and run down; moreover, this was only shown to us when we threatened to leave and was 2 days after check in. None of the rooms shown match the pictures posted on booking.com or here.
    1 person found this review helpful 👍

  • 1/5 Leelamma B. 1 year ago on Google
    Our international US flight timings changed and we notified the hotel in advance we will not be able to check in on the scheduled day and time to the hotel, either cancel and refund or provide a years time as a credit so we could use it in future. They did not even bother to consider our request. Such a terrible customer experience. I would never recommend to book a place like this, where the managment is not courteous to their customers. This is high way robbery
    1 person found this review helpful 👍

  • 1/5 Hajar R. 1 year ago on Google
    Bad hotel with no toilet and ac facility . They charge for everything for parking they took 50$ for one night. Also your belongings are not safe always look out for thieves in disguise. AC never worked. Horrible stay. The place is dirty and horrible smell everywhere from the lobby till check out

  • 1/5 Nouman Y. 1 year ago on Google
    Worst experience ever! No one greets you at the reception and the guys there on reception they don't have the manners how to talk with guests. Room service is very poor. The laundry is very old and smelly. Carpet is very dirty. No coffee is there. The washrooms are very dirty. They didn't do pest control there are a lot of insects. The room AC isn't working. Water leakage from the ceiling WIFI is of very bad quality and isn't stable. The room Telephone isn't working. I required water 3 time I request to send me water then after they send. Very poor and bad.

  • 2/5 jithin.p g. 1 year ago on Google
    Never to go place, Such disappointing hotel. No parking, rooms are poor, locality is crowded..

  • 3/5 tamer a. 1 year ago on Google
    Booked on basis of price and I got what I paid for. A place to sleep. Would not necessarily recommend but I would stay there again for an inexpensive place.

  • 1/5 Blesson M. 1 year ago on Google
    Extremly terrible cusotmer service. would never recommend this place, buch of robbers stealing money from clients

  • 5/5 pawan l. 10 months ago on Google
    5mins walk to metro and right next to the bus stop. Easy access to supermarkets, hotels, public transport and other facilities. Room and washroom was quite clean and so were the linens and bed. The cupboard is big enough to accommodate stuffs. Reasonable rates and great package for those visiting Dubai for business trips or vacations and spending most of the time outdoors and coming back to the hotel only at night.

  • 1/5 Naim K. 8 months ago on Google
    IT IS WORST HOTEL. RECEPTIONISTS DONT KNOW HOW TO TALK TO THE GUEST. VERY BAD BEHAVIOUR. NO PROPER ROOM SERVICE ETC.

  • 1/5 sajith n. 8 months ago on Google
    Very bad service i my hotel experience reception and all the habits

  • 5/5 Deepika P. 10 months ago on Google
    Very nice place and front office always available. Friendly atmosphere

  • 5/5 aoun a. 7 months ago on Google
    First of all if you want a beautiful and eye pleasing view, you should pick AL KHALEEJ Grand hotel, though overall this hotel is a 10 to stay for a vacation with family or solo. Main point is that its so close to everything in the area, restaurants, supermarket, grocery store, barber shop, you name it, its near. Room service and management is very polite and friendly too. One must visit here at least once.

  • 5/5 yones s. 5 months ago on Google
    Wonderfull hotel and reception is exceptional, Special thank to Mohammed and Wilson, keep doing the good for the people

  • 4/5 Sajith T. 4 months ago on Google
    Nice room and friendly staff. There is very crowded all time and there is no parking in main street and difficult to find entrance when you go in taxi. There is african restaurant in top floor and have some small restaurants near area.

  • 1/5 Rajeev K. 2 years ago on Google
    The Hotel staff conned us.Despite paying 2days in advance for a double deluxe room with sea view & Breakfast for my family. They put us in a very dirty single room and kept telling us its a double deluxe room. Carpets & bathroom were very dirty. Upon confornting and complaining they put us in another at 11.50Pm. They will keep your ID and never bother to give u back. We had to ask for everything right from tissue, towel, toiletries. Very bad service. You will regret your stay in this hotel.

  • 1/5 Muhammed A. 2 years ago on Google
    The worst hotel , i don’t see any hotel worst of this hotel , reception and staff and manager very bad people

  • 1/5 zia m. 2 years ago on Google
    So many issues in this hotel. 1- wifi - very very poor quality service in room and lobby. 2- AC - is not working properly felling very hot at day time I complain but no response. 3- Washroom- worse condition. 4- water- drinking water not provided. 5- iron- No iron available in the room if I request they will give only for 1 hrs and take it back they have only one iron for 10 rooms. 6- Cleaning- Room clean not properly.. 7-Location- one best thing for this hotel is location which one is perfect place and dserve for 5 star. Wrest this hotel is deserving one star.

  • 5/5 khan h. 2 years ago on Google
    Wonder full experience. Excellent. lots of enjoy

  • 5/5 Seema T. 2 years ago on Google
    Nice hotel The atmosphere of d hotel is quite nice... Nd d service of d hotel is very good

  • 3/5 Shuhaib E. 2 years ago on Google
    They are providing less price than another, room and bathroom is okay, but not too good. It's avarage. Some time room service not proper

  • 1/5 suhaib k. 2 years ago on Google
    i don't recommend it at all, no parking, no mini bar, rechargeable tea/ coffee/ water , very old place, small rooms, very traffic area, over crowded place, and expensive comparing to much better hotels

  • 1/5 Khawaja M. 2 years ago on Google
    The hotel is not all worth money.Iy has very poor internet.There is no pool , no restaurant, no gym in the hotel.It is over rated.

  • 1/5 Amaka O. 2 years ago on Google
    DO NOT STAY! Don’t be fooled by the pictures, this is a motel. The place was dirty and the doors did not lock. There was mold in the rooms and it was very dusty. There was also a terrible smell. So you know what it looks like here are some pictures. This is not a safe location. JUST DON’T STAY HERE!!!

  • 3/5 Mes d. 1 year ago on Google
    At the lobby can not breath! No space to sit with visitors. They should remove the wall of the cafe at the lobby n place mat finished glass partitions, to looks pacious n cool. Colors fr every thing doesn't look cool.

  • 3/5 jeeviswhite 1 year ago on Google
    The room we received appeared much older and was not nearly as nice as the ones shown in the booking ads. But, it was sufficient for our one night while in-transit. Views were nice. As expected, the front desk needed our passports for check-in but advised they would need them for about 10 minutes, which seemed strange, since other Dubai hotels never needed our passports for that long. We stayed close-by and got them back as quickly as possible. The breakfast included was at another hotel (very close-by) and was very good in-terms of variety and quality. Service was the area where the hotel performed best. Employees were attentive and friendly and worked hard to ensure everything went smoothly. Special thanks to the front desk manager on duty on the morning of November 2nd. for helping us print our boarding documents and for arranging a taxi to Abu Dhabi Airport.

  • 1/5 Sharonda L. 2 years ago on Google
    Al Kaleej hotel room given for us to stay 3 nights after vrbo was canceled. There are stains on the bed, leaking/patching in ceiling and wall. The bathroom is dirty, there is mold, it smells like rubbish, the fridge smells like something is rotton. There are flies. This place is not clean. The front door wont even lock. We do not feel safe. It was disgusting. Run far away and fast

  • 1/5 Ilham A. 2 years ago on Google
    Disgusting, avoid at all costs. Hotel reeks from an unpleasant odor. They insist it's clean and avoid any appropriate cleaning. Plus the no refund policy just makes it worse to all the tourists forcing you to stay in the premises.

  • 2/5 Moaz A. 2 years ago on Google
    i’ll make this short and simple 1. everything about this hotel was sketchy 2. the room we were in had a terrible smell that was coming from the ac 3. the turn off button for the AC wasn’t even working… 4. the network speeds were absolutely terrible (download 1.2 mbps; upload 0.9 mbps) 5. the room had very outdated furniture and didn’t seem to be cleaned within the last week honestly, i feel like you should stay here only if you offered money 💀 (i put an extra star out of pity and because it had a view that was alright) 💯

  • 4/5 Irfan Altaf G. 1 year ago on Google
    At Al Khaleej Grand Hotel all rooms are equipped with bed linen and towels. The accommodation offers a continental or Full English/Irish breakfast. Dubai Mall is 8 miles from Al Khaleej Grand Hotel, while Burj Khalifa is 8 miles away. The nearest airport is Dubai International Airport, 4.2 miles from the hotel.

  • 1/5 Ibrahim M. 2 years ago on Google
    Very disappointed, bathroom was soo dirty, blanket provided was ripped off, rude staff even though paying so much cant get better service, not recommended to any one

  • 5/5 rosnet p. 1 year ago on Google
    Every service location staff and food is excellent and specially staff is really cooperative and caring.

  • 5/5 AZADI T. 1 year ago on Google
    it is very best location and very exciting place and they have the great stuff and also help the costumer Airport transportation is also best

  • 4/5 Sneha S. 1 year ago on Google
    5mins walk to metro and right next to the bus stop. Easy access to supermarkets, hotels, public transport and other facilities. Room and washroom was quite clean and so were the linens and bed. The cupboard is big enough to accommodate stuffs. Reasonable rates and great package for those visiting Dubai for business trips or vacations and spending most of the time outdoors and coming back to the hotel only at night.

  • 4/5 Afeefah 2 years ago on Google
    Value for money friendly staff... Partially creek view room...


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