5/5 Sorabh K. 2 months ago on Google • 30 reviews New
Exceptional
Value
for
Money
at
The
Leela
Hotel
Dubai
-
Outstanding
Service
and
Memorable
Upgrade!
Our
three-day
stay
at
The
Leela
Hotel
Dubai
exceeded
all
expectations,
and
we
attribute
the
exceptional
experience
to
the
outstanding
service
provided
by
Umey,
the
receptionist
manager.
His
unwavering
dedication
and
assistance
with
local
knowledge,
taxi
bookings,
and
more
truly
made
our
stay
special.
Special
recognition
also
goes
to
Milton
from
Housekeeping,
who
maintained
our
rooms
to
perfection.
We
were
pleasantly
surprised
with
a
complimentary
upgrade
to
a
suite
room,
enhancing
our
stay
with
an
extra
layer
of
luxury.
This
gesture
not
only
reflected
the
hotel's
commitment
to
guest
satisfaction
but
also
significantly
contributed
to
the
overall
positive
impression.
For
future
guests
seeking
tranquility,
we
recommend
opting
for
a
room
on
the
top
floor
to
minimize
any
potential
disturbance
from
the
bar
sounds.
While
our
overall
experience
was
fantastic,
we
believe
there's
room
for
improvement
in
the
restaurant
area
e.g.
by
separating
fruit
buckets
rather
than
creating
cocktails.
Additionally,
a
bit
more
focus
on
the
restaurant
environment
could
elevate
the
property
to
a
complete
4-star
standard.
It's
important
to
note
that
our
ratings
are
considered
in
light
of
the
price
performance
ratio.
The
value
for
money
we
received
at
The
Leela
Hotel
Dubai
played
a
significant
role
in
our
positive
evaluation.
Despite
a
few
minor
suggestions,
we
left
with
an
overall
positive
impression
and
would
eagerly
return
for
another
delightful
stay,
appreciating
the
exceptional
value
the
hotel
offers.