5/5 Muhammad zeerak M. 1 year ago on Google
If
I’ll
share
my
experience
about
this
beautiful
Hotel
it
will
be
one
book.
Let’s
start
from
reservation
experience!
First
5*
for
reservation
lady,
we
forgot
her
name,
thank
you
so
much.
Actually
My
wife
booked
this
hotel
room
for
my
birthday
,
they
provided
us
slice
of
birthday
cake.
Thank
you.
Our
arrival
experience!
So…
We
arrived
and
entered
Queen
Elizabeth
II
Hotel
first
warm
greetings
was
by
a
Concierge
guy
Rana,
he
greet
us,
took
our
bag
and
assist
us
to
reception
and
very
friendly
and
professional,
well
done
Rana.
😊😊👏👏
In
reception
was
waiting
us
another
surprise,
the
receptionist
gentleman
who
took
care
of
our
check
in
was
a
wonderful
person
Mr.
Craig,
he
is
a
receptionist,
and
he
is
tour
guide
also.
Check
in
process
was
done
quickly
and
professionally.
Room
was
classic,
just
standard
room
a
bit
small,
but
everything
was
super,
from
room,
reception
and
concierge
no
issues,
the
problem
is
phone,
when
we
needed
to
ask
about
in
room
dining
we
called
more
than
10
times
no
response
at
all.
This
little
bit
made
us
upset.
No
operator,
no
reception,
no
in
room
dining,
no
one
will
respond.
Only
Housekeeping
line
always
responded
that's.
5
pm
we
had
tour
in
hotel,
Mr,
Craig
was
our
tour
guide,
he
was
so
professional.
He
is
best.
Breakfast
buffet
we
like
it.
Food
variety,
food
quality,
service,
all
were
outstanding.
But
please
add
some
more
variety
of
croissants
and
breads
...
We
are
planning
to
book
again.
But
This
time
we
will
try
to
book
Captain
room
with
balcony
...
I.A
See
u
soon
Our
Room
number
was
1002.
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