Featured Reviews


Frequently mentioned in reviews: airport (69) Dhabi (32) shops (20) Airport (19) experience (18) good (17) clean (14) International (13) staff (13) time (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sainandan K. 2 years ago on Google
    Beautiful airport. Seating options near gates were good. Toilets were clean. Security lanes were quick and fast. Plenty of options to shop and get eat. Amazingly clean airport. I had a transit at this airport and enjoyed my time. Only points of concern were, there weren’t charging points at the seating area. Gates were crowded as there weren’t big enough to accommodate hundreds of international passengers.
    24 people found this review helpful 👍

  • 5/5 Balamurugan S. 1 year ago on Google
    I was traveling to Washington D.C from Chennai and transited Abu Dhabi airport. Its a layover of 3 hours and all I should say is I had a very pleasant experience. Well designed, Clear signs, Courteous employees. I was treated and greeted well everywhere along my entire transit. Abu Dhabi airport is an approved Port entry for USA and I got my US immigration/customs cleared at my departure terminal itself. It made my life very easy at Washington. All I should do is to pick my baggage and walk out when arriving at Washington D.C. The airport officer organizing the immigration queue was well dressed and treated everyone with great respect. Surprised to see him speak several languages including Hindi.
    21 people found this review helpful 👍

  • 5/5 Rashid A. 1 year ago on Google
    It's an outstanding experience to stay at Abu Dhabi International airport & traveled on Etahad Airlines. Well managed & decorated. The services , map , system , shops, all are very well built & managed. The architectural design of this airport is comparable with any international standards airports. Excellent is the top one may say in the way of excellence. Wish them all the best.
    15 people found this review helpful 👍

  • 5/5 zues l. 1 year ago on Google
    Busiest nowadays as it becomes important hub and one of the best connecting between Asia and Europe. Especially during pilgrimage season. Beautiful airport and designed look like built with sand stone from outside while modern interior with amazing motives. Convenient and easy to notice what to find, where to go and which to get. Their clear signage helps. Super clean toilets at every level and area in every gate. Prayer room can easily notice. Shower room available. Disabled friendly. Friendly and responsible airport staff also very efficient. Getting busier since pandemic almost over.
    13 people found this review helpful 👍

  • 5/5 SeongHo C. 2 years ago on Google
    as the one of world no 1 international hub airports, Abu Dhabi airports were amazing! thehe were so many convenient facilities for tourists like duty free shop, good restaurants , lounges so on. more ever, the views of sunrise from dessert, that was so impressive! (the we saw it cafeteria called "CNN travel") our destination was the seashells by Etihad airline that we use first! before reaching the Abu Dhabi, a way was very so comfortable! but, when we got here!, our satisfaction became double! wow to this day, we miss so much here! hopefully, we hope to visit here if destination is where ever!
    11 people found this review helpful 👍

  • 5/5 Rya R. 2 years ago on Google
    one of the largest international airports, with more than 50 gates, providing very complete facilities, from souvenir shops, chocolate shops, cosmetic tools and other necessities. The airport also provides box machines containing snacks and drinks, there is also a cafe and restaurant as well as a money changer. very comfortable and clean
    11 people found this review helpful 👍

  • 1/5 Am W. 7 months ago on Google
    First time and maybe last time here, the airport is small. Very crowded airport, not enough seating areas, difficult to find toilets, hot no air ventilation. Better avoid transit to this airport. Anyway Chai tea is good here
    9 people found this review helpful 👍

  • 5/5 Rohit S. 7 months ago on Google
    Abu Dhabi's first international airport and the first main airport in the UAE capital. In 1982, the current Abu Dhabi International Airport was opened 32km outside the city.The airport, located 16.5 nautical miles (30.6 km; 19.0 mi) east of Abu Dhabi city, is the second largest in the UAE after Dubai International Airport, serving around 20 million passengers in 2014. It has three operational passenger terminals: Terminal 1 (divided into Terminals 1A and 1B), Terminal 2, and Terminal 3, served exclusively by Etihad Airways, the country's second flag carrier airline and the second largest airline in the UAE after Emirates. Abu Dhabi International Airport is spread over an area of 3,400 hectares (8,500 acres). More than 30 airlines offer service to over 120 destinations in more than 60 countries. The airport was first conceived in 1974, in response to the government's plans to modernize the then brand new nation. At the time, Al Bateen Airport (then called Abu Dhabi International Airport) was the main international airport serving the city (Abu Dhabi Airfield was the other old airport). Sheikh Zayed bin Sultan Al Nahyan had realized that it was hard to access the airport, as it was located on Abu Dhabi Island and that the island at the time was connected to the mainland by only one bridge. Also, the city was expanding at the time, making it harder for the airport to expand During the late 1970s, a location for the building site was strategically located, so it could be easily accessible. Construction started by 1979 and the airport was inaugurated on January 2, 1982. The old airport's name was changed to Al Bateen airport and the new airport was given its previous name. The new airport included a circular satellite terminal (with aerobridges) with a single connection to a semi-circular terminal.This design allowed more aircraft to park simultaneously. During the late 1990s and early 2000s, substantial work was carried out on the satellite terminal, to cater for the increase in passenger numbers, including widening the passenger waiting areas and creating extra parking spots. The main terminal also underwent some external changes, especially on the outer facad
    6 people found this review helpful 👍

  • 3/5 Moose “Galactic Reviewer” O. 11 months ago on Google
    Decent airport. Good interiors and structural design. Toilets in every gate section and food courts are quite good. But nothing much to do here. Small “library” section with some books. Only 1 drinking water fountain that shoots warm water….. I saw some guys washing their foot in the washing basin in the bathroom. Never seen this experience anywhere before.
    5 people found this review helpful 👍

  • 5/5 Globeon 2 years ago on Google
    Very good airport, Airport Intirier is very nice. Airport maintaining very well. Last time I traveled on 09/04/22. It was not much rush in the morning. Unfortunately mostly shops are closed in the yearly morning ( 5 am ). There is plenty of restaurants and beverages shops including Indian also. Electronic items shop, Jewellery items shops, Exchange, Dutyfree shops, Big ticket selling counter, Bag shops, book shops, Smoking area, Male and female Prayer halls. Easy to reach to gates not far from check in counter.
    3 people found this review helpful 👍

  • 3/5 Vivek M. 1 year ago on Google
    Arrival 🛬is truly international with well organised immigration counters and helpful officers. Easy exit with baggage collection. But departure 🛫 is a complete mess at the moment with no proper line system followed by individual airlines ground staffs. Probably, gets improved in a few months.
    3 people found this review helpful 👍

  • 5/5 Ajay A. 1 year ago on Google
    Clean and very well stocked with retail and food and beverage outlets, this is a smart airport.The check in process was quick and easy. Very recommended for passengers with long layover at Abu Dhabi Airport.
    3 people found this review helpful 👍

  • 4/5 Manuraj S. 2 years ago on Google
    The best thing about Abu Dhabi airport is if you are transiting to USA, you can get the customs/immigration clearance here itself and have a peaceful trip. The only negative is the extremely rude security staff, maybe because they have to be.
    3 people found this review helpful 👍

  • 3/5 WW T. 11 months ago on Google
    Terminal 1 is nice and cosy but Terminal 3 is too crammed, especially near boarding time and around Gate 51. We need to take a long bus ride to the plane. Paid lounge also crowded. Shower room is free but need to have proper place to put your bags or luggage and to hang your clothes to prevent from getting wet from the splash.
    3 people found this review helpful 👍

  • 5/5 R.MAHBUB 1 year ago on Google
    Nice airport! Staffs are generous and boarding was smooth. Waited here 13 hours in a layover! Lots of restaurants; tried Arabian, Indonesian and Sub continental foods! charging connections are fewer compared with number of passengers !
    2 people found this review helpful 👍

  • 4/5 Natalie P. 11 months ago on Google
    Not mammoth but big enough to get lost so stay close to your boarding gate about 45 minutes before boarding. Two terminals - 1 and 3, about 10 minutes away from each other. A few duty free shops. Decent stock of alcohol, spirits, chocolates, souvenirs, food options. Yes there’s a pharmacy, food court and relay store as well at the departures. At the arrival, there’s a coffee shop, WH Smith etc
    2 people found this review helpful 👍

  • 3/5 Shukhrat U. 9 months ago on Google
    We had a long flight from Tashkent to Istanbul and then Abu Dhabi. So in compare with Istanbul, Abu Dhabi airport is far away behind, but in compare with our not far ahead, I had expected more. We had to walk quite a long way to the passport control (in Istanbul you have a walking elevator option). The passport control was fast, at 1st there were 2people working, but once they saw more passengers coming they arranged more staff. The restroom on arrival is very small, as a result there is a queue, restrooms in Tashkent are better, but have to admit in Tashkent we don't have so many people travelling as here in Abu Dhabi. Do not exchange money on arrival, as I did )) and keep in mind that you might not buy a sim card due the system failure (like us). On departure if was a fast check in border control pass, very easy and without an officer, scan your passport and go. They also have a nice playground for children,that's amazing, I had never seen before inside airports. So we had enough time to hang around and have a lunch. There is a duty free, expensive though, ,as there is not vodka for 12euro, despite it is a regular price for duty free in other airports I had visited.
    2 people found this review helpful 👍

  • 3/5 Harvijay S. 1 year ago on Google
    Pretty big airport.. lounges and waiting areas are just okay with lots of passengers around. Seemed quite mismanaged as for catching my connecting flight to US, I had to stand in long queues for four time consecutively (two security check, 1 US custom clearance and the last very long queue to finally get on the plane) in a 3 hour layover period - that was quite hectic and tiring. Didn't quite get yet as to why there were two separate security check just one after another I understand that it's one of the major airport in the middle East, and it serves as a hub for connecting flights to many destinations around the globe and thus quite busy on any normal day, but still things can be improved. All the best!
    2 people found this review helpful 👍

  • 5/5 John T. 1 year ago on Google
    I had the opportunity to pass through Abu Dhabi airport during a layover and was pleasantly surprised by the quality of the experience. Firstly, the airport is beautiful and well-maintained. The facilities are modern and the spaces are spacious, making for easy and enjoyable movement. Additionally, there is a wide variety of shops, which allows for entertainment and shopping during the wait. During the night, there was an alarm that turned on, but the staff quickly reassured passengers by explaining that it was a false alarm and guiding them in a professional manner. This was very reassuring and demonstrated that safety was a priority at the airport. Next, I was fortunate enough to be able to go to the Plaza Premium Lounge for breakfast and was amazed by the quality of the experience. The lounge is spacious and comfortable, with a wide variety of breakfast choices. The staff were also very helpful and attentive, making the experience even more enjoyable. In summary, Abu Dhabi airport is an excellent choice for a layover or departure. Clean, modern, and well-organized, it offers a high-quality travel experience. Additionally, the Plaza Premium Lounge is an excellent option for relaxing and enjoying a good meal before your flight. I highly recommend this airport.
    2 people found this review helpful 👍

  • 4/5 Moosa Y. 2 years ago on Google
    A beautiful terminal with a lot to offer, including a little library, which is pretty unique. The lounge and interior is fabulous. Unfortunately, many shops were closed, I suppose due to the late hours 🤷🏻‍♂️
    2 people found this review helpful 👍

  • 5/5 Faisal I. 8 months ago on Google
    I had a positive experience at this airport. It's a good airport overall. The facilities were clean and well-maintained, and the staff was helpful. Security and check-in processes were efficient, making my travel experience smooth and hassle-free.
    2 people found this review helpful 👍

  • 5/5 Diana Lynn R. 2 years ago on Google
    Very clean & organized. There is Covid-19 testing ON SITE. The Duty Free shops still sell very nice perfume, liquor & other souvenirs. There are currency exchange counters. They also have private prayer rooms. Fortunately, they have a private space for smokers. So, those who choose not to inhale toxins are not forced.😊 - Peacefulness
    2 people found this review helpful 👍

  • 4/5 Md.Nishanto Nahid P. 2 years ago on Google
    A big and relatively well organized airport. Couldn't help but compare it with Dubai international Airport. In my humble opinion, Dubai is far better. Giving it a 4 star with that 1 star still to improve. Means they got most right, not all.
    1 person found this review helpful 👍

  • 5/5 Joel S. 9 months ago on Google
    Amazing airport though it's a small one....directions and signs are perfect for navigation....and also the cleanliness is much appreciated and is unlike many other airports I have been to. There are extensive security checks done occasionally but that's just routine ones. Terminal 1 and 3 are interconnected which makes it easy for transfers and layovers
    1 person found this review helpful 👍

  • 4/5 Clien T. 1 year ago on Google
    Had a short stop-over on the way to Cairo. Mid sized airport with extensive duty free shops, cafes and other stores. Good amenities include plenty of toilets which are clean and well maintained. Plenty of chairs with some lounges available.
    1 person found this review helpful 👍

  • 5/5 Joachim H. 9 months ago on Google
    Well managed, clean, efficient with short distances to baggage claim and passport control - would always prefer to fly through Abu Dhabi, even if your destination is Dubai. (Dubai Airport is often severely overcrowded with long waiting times and walking distances). In comparison Abu Dhabi airport is a pleasing experience.
    1 person found this review helpful 👍

  • 4/5 T T. 8 months ago on Google
    This airport offers a good seating area with ample space for travelers to relax. There's also a wide selection of restaurants to choose from, making it easy to grab a meal before your flight. However, there's room for improvement in the cleanliness of the restrooms. During my visit, they weren't up to the standard I expected, and there was an unpleasant odor inside. The duty-free shops are convenient, but I found the prices slightly higher compared to Heathrow's duty-free. While it's nice to have the option, budget-conscious travelers might want to plan their shopping accordingly.
    1 person found this review helpful 👍

  • 5/5 Hermansyah Andi W. 1 year ago on Google
    Best service... good boarding room and toilets. Upon arrival, to get to the transit gate we had to travel very far. We passed by a very interesting modern shopping area. My personal impression of this airport is that it is spacious, clean, and luxurious. These photos taken when we go back home to Indonesia.
    1 person found this review helpful 👍

  • 4/5 Salman K. 1 year ago on Google
    Nice airport. Seating in lounges are good and comfortable. Big yet simple and easy to navigate . Very decent helpful and friendly staff. Terminal 1 transit lounge access passage and the centre column is beautiful. Terminal 3 Duty free shops and food court is nice and better than of terminal 1. Seating on the connecting corridor of terminal 1 and 3 is the best with views overlooking the runways , very cozy and relaxing
    1 person found this review helpful 👍

  • 5/5 Mutahir M. 11 months ago on Google
    Abu Dhabi International Airport is a world-class facility that embodies luxury and efficiency. Its modern infrastructure, impeccable cleanliness, and impressive range of amenities make it a true standout. From seamless check-in processes to extensive shopping and dining options, the airport provides a delightful travel experience. The staff's professionalism and warm hospitality further enhance the overall journey. A must-visit for anyone passing through Abu Dhabi.
    1 person found this review helpful 👍

  • 5/5 Muhammad A. 1 year ago on Google
    Although Abu Dhabi International Airport is not as gigantic as Dubai International Airport however its architectural design is gorgeous. If your flight is late you can relax in a reclining seat designed specifically for your comfort during transit hours. Prices of food items need to be strictly regulated as profiteering is at its peak here. Take a refreshing shower, watch TV or enjoy 5-star food at the Al Reem Lounge or Al Dhabi Lounge, even if you are not flying First or Business Class. Enjoy the free WiFi connection available anywhere in the airport or make use of the free Internet kiosks. You can browse a wide selection of international and Middle Eastern brands at Terminal 1 or Terminal 3’s world class Duty Free shops.
    1 person found this review helpful 👍

  • 4/5 Sona Parokkaran J. 2 years ago on Google
    Customer care was excellent, waiting time at check in was okay. Body checking area was crowded. We waited for more than 2 hours outside the waiting area for extra checking. Overall experience was okay. Vaccine proof and -ve covid test is mandatory.
    1 person found this review helpful 👍

  • 2/5 Maria L. 2 years ago on Google
    Very poor check in experience: For a city with such sophisticated systems of public services Abu Dhabi International lags miles behind its competitors. Three “priority” queues - always at a standstill no matter day or time. One of the desks usually services a separate ‘side queue’ that is formed of ‘exceptional cases’, one is missing a person that left approximately 30 minutes ago with no return in sight (spoiler: she returns on the 40th minute to then go assist a colleague at a different window). Recommend to arrive way in advance, and even then you may not have a chance to get a coffee. Positive experience after check in: always efficient security and passport control even during big holidays.
    1 person found this review helpful 👍

  • 3/5 Ellie 7 months ago on Google
    Not enough toilets. A lot of things aren’t properly marked. Don’t transit with WizzAir if you don’t mind completely exiting the airport and entering the country because normal/regular transit is not possible.

  • 5/5 Nikhil Reji M. 2 years ago on Google
    Spacious, gorgeous and splendid- I like to mention Abu Dhabi airport like this. The security checks and customer service were great here. The toilets and airport were super clean. The terminal where people from transit flights stood was quite crowded. It would be good if the people concerned can take an effort to avoid the crowding and if they make everything in order, it would be good. I am saying this because every day new variants of Covid-19 are emerging and if people come in close contact it can be dangerous. Do remember that it's very hot there during this period( Writing this review in September 2021). So bring some essential skin creams with you. Thank you and Kudos to all the efforts of the authorities for making this airport great.

  • 5/5 Lyu T. 7 months ago on Google
    Super luxury airport! Pros: very welcoming stuff, cristall cleaness, drinkable water in every toilet, nice variety in dutu free (including unique oriental parfums). Cons: no comfortable couches or benches for flight transfer waiting times. I had to adjust sleeping on sitting benches as my transfer took 10 hours. Some people would just sleep on the floor. The AC is killing with coldness, so better to have something to wrap yourself and not freeze.

  • 5/5 Karim D. 2 years ago on Google
    It is a lean, spacious clean well organised airport. The Etihad Airways airport staff are friendly. The Atmosphere of the airport is welcoming. No rush. Passport control gates are automatic and there are enough counters to help Passengers. Keep up the good work.

  • 5/5 aslam 7 months ago on Google
    It's a good airport overall. The facilities were clean and well-maintained, and the staff was helpful. Security and check-in processes were efficient, making my travel smooth

  • 5/5 Jenson J. 8 months ago on Google
    The check-in process was smooth and hassle-free, thanks to the efficient and courteous staff who assisted me throughout. The security procedures were swift yet thorough, ensuring a safe and secure environment for all travelers. The airport's layout is well-designed and easy to navigate, making it simple to find my way around. The signage and information screens were clear and provided up-to-date information on flight schedules and gate locations. The amenities and facilities at Abu Dhabi International Airport are top-notch. There is a wide array of shops, from luxury brands to local boutiques, offering an excellent selection of products. The dining options were equally impressive, with diverse cuisine choices to suit every taste. The lounges provided a relaxing environment to unwind before the flight, complete with comfortable seating and refreshments. Cleanliness and hygiene were paramount throughout the airport. The restrooms were spotless, and sanitization stations were readily available, instilling a sense of safety and cleanliness. The airport staff were exceptional in their service. They were helpful, friendly, and always willing to assist with any inquiries or concerns. Their professionalism and dedication to providing a superior travel experience were evident. Additionally, the airport's commitment to sustainability and environmental responsibility is commendable. Efforts to reduce waste and conserve energy were apparent, showcasing a commitment to a greener future. Abu Dhabi International Airport is a stellar travel hub that goes above and beyond to ensure a seamless and pleasant travel experience. I wholeheartedly recommend this airport to all travelers, and I eagerly look forward to using this outstanding facility for my future journeys.

  • 5/5 Nand Kishore G. 8 months ago on Google
    Well maintained, easy to navigate between terminals and gates. Highly skilled and reliable staff. Always at your convenience to help you out while at the airport. Ample food options. Toilets and rest areas are many and very comfortable. Many designated smoking areas in the terminals. Many food options for all age groups. Security lines were fast to get thru before transit. The duty free shops are close to the terminals gates but I find them priced higher than most American or Canadian airports

  • 5/5 Ahmed Khalifa Al H. 1 year ago on Google
    Excellent Airport with so many services. Procedures are top notch for travelers. You must always make sure that you know your destination’s requirements to avoid any possible delays. Wish you a great trip wherever you are going.

  • 5/5 Ade G. 8 months ago on Google
    Busy airport, clean and well organized. And the most important....very safe for the traveler. Well done Abu Dhabi

  • 5/5 Johannes P. 2 years ago on Google
    Nice airport to a nice city. Love the perspective from the airplane.

  • 5/5 charan j. 10 months ago on Google
    Very nice airport. Very very good ambience. But the only thing is that they won't let u in more than four-six hours before your departure. And that thing reuned my whole trip . Otherwise everything is there. Every facility is there. Airport staff . Everything is very nice . Etihad Airways are the best.

  • 5/5 Oussama A. 8 months ago on Google
    Abu Dhabi International Airport holds a special place in my heart. It represents a perfect blend of tranquility, serenity, and the added bonus of not being crowded. Whenever I embark on a journey from the UAE to destinations around the world, Abu Dhabi International Airport is my preferred choice. The airport experience is exceptionally seamless, with the convenience of smart gates and impeccably clean restrooms.

  • 4/5 Marwa El D. 2 years ago on Google
    Smooth experience. I had landed in Abu Dhabi to then take a bus to Dubai. I had to take a PCR test anyways. Your steps there are counted so if you're walking a wrong direction someone will notice and correct you out. There is couple of security checks, one where they get your eye print so that they have you recorded and build your records in case of any assistance or any violations.

  • 5/5 Felicity C. 2 years ago on Google
    A great airport for short and long layovers. The waiting loung areas have long sleeper chairs for you to rest through the night. There are lots of small coffee kiosks scattered around to buy coffee through the night. Duty free shops are available. Flights are punctual.

  • 5/5 Reejo C. 2 years ago on Google
    Equipped with most modern facilities.3 terminals.Located bit far from Abudhabi city. UAE 's second largest airport by the traffic.

  • 3/5 Not_so_local_wayfarer 1 year ago on Google
    Wifi is good. No charging points, which is a disappointment. On the plus side, if you are travelling with kids, they have nice kids play areas. There are several recliners at all gates. Architecture and interior design is good in some areas of the air port


Call +971 2 505 5555 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance

Trends



Last updated:

Similar Airports nearby

Last updated:
()