2/5 Manoj K. 6 months ago on Google
My
recent
stay
at
the
Double
Tree
property
didn't
quite
turn
out
to
be
a
great
one.
Right
from
entering
the
property
the
service
level
was
always
on
a
lower
side,
with
staffs
less
interested
in
welcoming
guests.
Firstly,
at
the
lobby,
I
was
told
that
Valet
Parking
facility
is
available
and
I
just
leave
the
car
there
to
be
picked
up
by
one
of
the
drivers.
But
the
shocking
part
was,
even
after
I
had
done
the
check-in
process,
my
car
was
still
in
the
same
place
with
engines
on
and
no
body
around.
What
if
some
random
person
comes
and
takes
away
my
car,
then
obviously
the
hotel
management
won't
take
responsibility
for
it.
So,
I
went
myself,
took
the
car,
found
the
parking
lot
with
the
help
of
few
other
guests
who
had
come
there
and
parked
it.
If
this
was
told
upfront
then
I
would
have
done
it
by
then.
Secondly,
the
room
provided
to
us
was
a
very
odd
shaped
room.
We
had
specifically
informed
the
reception
that
we
are
staying
with
a
baby
and
we
would
require
a
different
room,
as
using
a
crib
in
the
allotted
room
will
make
walking
space
around
the
room,
zero.
However,
as
usual
our
request
was
declined
saying
there
is
not
even
a
single
room
that
is
available
for
reallocating
to
us.
Thirdly,
the
breakfast
area
is
too
cramped
with
less
moving
space.
The
team
needs
to
find
a
bigger
space
to
accommodate
enough
guest,
else
people
unnecessarily
have
to
wait
or
find
a
place
in
one
of
those
cramped
areas.
Also,
options
in
vegetarian
has
to
be
increased.
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