لا انصح بزيارة هذا المركز

‏السلام عليكم بنات ديرو بالكم ترى مو كل كلامهم صح الاستشارية قالت لي وأكدت لي أن ال هالات السوداء تحت العين بعد خمس جلسات راح تروح بعد ما دفعت المبلغ وخلصت وما لقيت فرق الادارة قالوا مو مشكلتنا ولا رضوا رجعوا لي الفلوس ولا يعطوني جلسات إضافية.

Glowi spa? Or derma glow spa? Confusing names on their instagram account. First impression was not so good. I received a confirmation on WhatsApp confirming a wrong time (5 pm instead of 5:30). I reached the building and the floor and there was no sign when you get out of the elevator to indicate that I reached the correct place and to indicate the direction to the reception. This place should be a spa since it’s called “glowi or derma glow SPA”- it did not feel like it. An employee’s voice was so loud as she was arguing on the phone in her office while the door was completely open directly to the main lobby/ lounge. They had a pot of Arabic coffee which tasted like reheated coffee. Assistant technician did not take me from the lobby to guide me to the service room instead saw me, walked away, and expected me to follow her. She did not welcome me or smile so I felt like I should initiate a random conversation to ease the tension in the air. The assistant wore gloves before starting the service procedure and guess what? She typed on her phone, held a pen, and touched her hair with the gloves which led me think if there were any infection control and hygiene protocols there?? Conclusion: *The Service was nice. *Will I return? No *Was the price worth the service? Maybe. *Experience? Not special just okay. Maybe I had high expectations since the place is called “spa”. First impression usually has a huge influence on the customer experience.

عجيب