Featured Reviews


Frequently mentioned in reviews: staff (38) hotel (33) stay (25) service (24) helpful (21) great (21) friendly (19) Simon (19) nice (17) room (14)
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  • 5/5 sameer khan k. 1 year ago on Google
    ""Beautiful stay! Hotel Holiday Inn is a perfect place to stay in Kuwait. It is close to the beach, The room was very pleasant, it was cozy and clean. Breakfast was excellent and incredibly varied. The hotel staff has always been friendly patient and helpful, The Answers from reception were immediate and friendly, I normally interacted with Sarah 😊, she has very high standards, takes a great pride in presenting herself and quick helping that impressed me the most. No matter what time of day or night, you could turn to them with all your concerns. On my next stays, I will definitely check into Hotel Holiday Inn, Thank you for the great services and facilities provided. I am very satisfied."
    2 people found this review helpful 👍

  • 4/5 Renee 0. 1 year ago on Google
    Very nice hotel. Friendly helpful staff. Quiet room. Nice shower. Bed could have been softer, but was alright. 7 restaurants in the hotel of which we tried the Indian and Chinese ones. Both were good with plenty of vegetarian options. Breakfast was extensive and good. The one thing I really disliked was the abundance of perfume spray throughout the hotel. It made me cough a lot and caused a slight sense of nausea.
    1 person found this review helpful 👍

  • 4/5 Tee Yeu L. 1 year ago on Google
    Check in was smooth and the front desk staff were friendly and helpful. Room was clean but not big, enough for single traveller. The bed quite comfortable. The hotel provides free shuttle to the airport, which is a nice service to have.
    1 person found this review helpful 👍

  • 5/5 Sarwat K. 5 months ago on Google • 168 reviews
    Regular visitor at this hotel. The service is excellent. The restaurant selection is amazing. You have a broad selection of cuisines to choose from. A shout out to Simon, the PR Manager, who is always ready to assist and goes out of his way to make you feel comfortable. Would highly recommend this place.

  • 5/5 Suman M. 2 years ago on Google
    This hotel is awesome. I was there for a months. Really enjoyed my stay. Breakfasts,lunch dinner are fabulous. Room service is also. Everything was just a call away. You can go ahead and book this to enjoy your stay.
    1 person found this review helpful 👍

  • 4/5 TAMER ABDEL W. 9 months ago on Google
    I went to Ayam Zaman Restaurant inside the hotel, and really is a quiet perfect place to have Launch or Dinner there for anyone looking for quality and authentic Lebanese taste, starting from appetizers to a the bottle of water. I recommend it to everyone 👍
    1 person found this review helpful 👍

  • 5/5 Mohammed A. 2 years ago on Google
    Where do I start, from the moment I arrived the kindness, hospitality and friendliness from all staff members has been exceptional. I have never been to such a welcoming hotel. A great asset to Kuwait! The staff members, accommodation, food, gym and spa facility makes me wonder why it is not a 5 star facility, excellent hotel and will definitely be returning here along with my family, thank you!
    1 person found this review helpful 👍

  • 5/5 Samer H. 11 months ago on Google
    Perfect place to stay. Staff are so polite, helpful and professional. You just feel like home with lots of options to dine. Clean rooms, easy access and nice ambience. Special thanks for Mr. Haneef and Ms. Sara for their attitude that made the stay even more memorable and smooth.

  • 5/5 Joop K. 1 year ago on Google
    Room is nice and equipped with coffee machine and water cooker. Roomy bathroom with all amenities. Special thanks to the staff, in particular Simon, who will provide any service you might require. Also steakhouse restaurant has excellent prepared stakes and recommended by me. I can recommend this hotel as excellent and a place where you can feel at 🏡

  • 5/5 Shad A. 1 year ago on Google
    The stay was AMAZING. This is my second time here and definitely not the last one. The room service specifically MINA is awesome and so helpful and so kind. I had loads of bags and she helped me a lot. The team at the reception desk are so sweet and helpful, and so is the security.

  • 5/5 Jesse K. 1 year ago on Google
    We use the meeting rooms regularly in Holiday Inn and the service is great. The staff are friendly and very attentive to our needs. We will continue meeting here due to the great service. Thank you and keep it up.

  • 5/5 Sara M. 1 year ago on Google
    Madhu was very attentive, accommodating and kind. Got me anything I needed. He was happy to serve us with a smile. Carmen was also very attentive to me and my food allergy. Made sure they had plenty of gluten free food for me.

  • 5/5 josef e. 1 year ago on Google
    Room service friendly & always available ( Sajan/Prakash always great and polite). Rooms consistently clean. Breakfast - Improved during my stay ( 20+ days) Could do with a bit more variety & freshness. Coffee machine was changed which is a good start! One waiter particularly shines. Reception / PR - responsive and friendly! Gym - great facility.

  • 5/5 majdi e. 1 year ago on Google
    Nice cosy hotel, good gym (Edge) and classes. Outdoor heated pool. Big choice of restaurants: sushi, Indian, steak, Lebanese with outdoor terrace. All of them are tasty. Always ask about the manager Mr Simon. He’s very friendly, helpful, and decent. He makes you feel like at home

  • 4/5 grace 10 months ago on Google
    The buffet here is excellent. We come here often as we have a membership. There is a great variety of foods, which usually includes 2 soups, breads, several salads, main dishes, and desserts, which always includes Om Ali. The staff here are very friendly and helpful and I would definitely come and dine here again

  • 5/5 Charissa C. 1 year ago on Google
    The hotel has a very nice and clean gym. One of the best facility in Kuwait. Thank you to all the staff of Edge Fitness Center especially to Charlene for being very accommodating and helpful. Will definitely visit again.

  • 5/5 Sumit K. 2 years ago on Google
    Reception and room services were excellent. Pool and kids outdoor play area are great too. Thanks for everything.

  • 5/5 Salim O. 10 months ago on Google
    Very nice place; Arabic coffee served by Ramadan excellent; Mr. Simon is always there with his smiling face to help you with any suggestions; very friendly staff in general. Please try AYAM Zaman food, and don’t forget to stop by L’aroma Cafe as well.

  • 5/5 Mero X. 9 months ago on Google
    Amazing atmosphere and super kind staff specially Mrs.Jana, she’s so lovely and the perfect meaning of a hard working employee and a lovely place to stay at. Rooms are perfect and the three meals of the day are spectacular.

  • 5/5 maree o. 9 months ago on Google
    I am a permanent customer of the hotel establishment. I always visit the hotel facilities. There is a wonderful reception and excellent service from the team, especially in the general reception place, Mr Simon, the restaurant manager Hussein and the Sacura staff are all wonderful, in addition to the good and clean food. I advise all my acquaintances to live this experience

  • 5/5 Mohannad A. 9 months ago on Google
    Thank you for this great experience the location is great 1min walk from sea and 5 mins walk to salmiya centre and you have a variety of food choices from sushi Chinese Mediterranean. A special thanks to Mr Simon who was very hostile and helpful and made our stay wonderful

  • 4/5 Manal A. 9 months ago on Google
    I always stay with my family at Holiday Inn during weekends. The hotel location and prices are so convenient. The service and food are always exceptional and varied. Mr. Simon always makes sure our stay is pleasant, enjoyable and special. It feels like home.

  • 5/5 saqib s. 9 months ago on Google
    The food is really great and value for money. Service and location has been improved immensely. Tang Chao should focus on improvising their drinks and desserts though.

  • 5/5 Supasinee P. 9 months ago on Google
    I only came to use the japanese restaurant. I was in love with the taste and flavours of the food. They made me surprised that I could taste this savour here. The food is 10/10. The decorations is perfect but the layout is not so comfortable

  • 5/5 Floor M. 8 months ago on Google
    I ordered breakfast. The service of mr Abhradip was amazing. Very kind, very helpful and he even brought me “halva” afterwards. I tried te order the halva but my pronunciation was so bad that they didn’t understand what I was asking for. Real high standard of service. The breakfast was really good as well. Thank you so much Flora

  • 5/5 SAURABH C. 5 months ago on Google
    I really enjoyed the hotel, Specially the Coffee shop experience I wanna mention. They always greets all the guests and ensures that no one leaves them unhappy. They full fill all the requests by guests. I wanna mention one name Mr. AMAN, HE Knows his guest who likes to have what in their breakfast and the moment you, he always tries to serve your coffee before you ask. I really enjoyed it

  • 5/5 Clea A. 4 months ago on Google
    Today I had the best experience at Holiday Inn. the customer service was remarkable (specifically Bissal, thank you🙏🏼), as well as the food and the prices. This was honestly a luxury experience. Would 1000% recommend… Thank you Holiday Inn.

  • 5/5 Sergio W. 5 months ago on Google
    I highly recommend this place, I'm having an amazing experience, the welcoming and service is outstanding thanks to Mr Simon Slim who’s hospitality and service is second to none. He always impress us with his professionalism that exceeds our expectations. Very remarkable food with an amazing diversity of food collection. Very quiet and with a high value of customer service and amazing staff members as hosting and watering and especially Aman this amazing hardworking waiter he is always under customer's need.

  • 5/5 Lourdes Q. 4 months ago on Google
    I had a great time during my dinner experience… it exceeded my expectation when it comes to the taste, variety of dishes and the ambiance of the restaurant…staff are going extra mile in their service..sami the supervisor of the night was very accommodating…and my high praises to the team and quality of service and food..hope to come back soon

  • 5/5 Syed I. 4 months ago on Google
    Hiru and Vamsi is the best staff serving breakfast. Really thanks so much the way we being treated especially during breakfast. Including supervisor stuff nicely behaving.

  • 5/5 Gita E. 1 year ago on Google
    This is my second stay at Holiday Inn Salmiya and I could not have been happier. Truly a home away from home. The staff is extremely accommodating. In particular I have to commend Krishna, who remembered my requests from my first stay (I didn’t even remember them!) and made sure to accommodate them before I even asked. Excellent selection of restaurants and a fabulous location. Truly an exceptional service.

  • 5/5 Mahmoud E. 2 years ago on Google
    I suggest hotel to families specially. Very good location. Very cooperative staff specially mr. Mahmoud at reception desk. Clean rooms and facilities also food is very good Also I liked the room size, room view and comfortable bed

  • 5/5 A A. 2 years ago on Google
    I used to stay in this hotel for two nights was very quite and comfortable Thank you for all the hotel team with special thank to the dupty manager Mr. Mahmoud.

  • 4/5 Youssef Alaa k. 2 years ago on Google
    Clean and big. The decorations are amazing, but the elevator is in a weird location. It is hard to get directions if you do not already know where everything is.

  • 5/5 Katia A. 2 years ago on Google
    The service is always at the best. Restaurants are clean and with large selection of menu. The staff is always happy to accommodate changes and selection from other restaurants extra plates. Everybody is kind and the atmosphere is relaxed and pleasant. A special thank to Mr. Simon Slim for his continue amazing contribution to make the place a place to be happy inside.

  • 5/5 Mohamad Al A. 2 years ago on Google
    As always, I just feel at home when in Holiday Inn Al Salmiya. The first time I came here it was almost 12 years ago and since then it has always been my preferred choice when I visit Kuwait. Throughout those 12 years, some faces were always there. I cannot but mention Mr. Simon Slim who Always ensured that as a guest am always comfortable and at home!

  • 5/5 Banana P. 2 years ago on Google
    I loved the hotel, all staff are friendly especially Mr. Simon he was very helpful.

  • 5/5 Mohamed B. 2 years ago on Google
    Great stay and food with awesome welcoming from mr.Simon he is special treatment. Ask about him he is very helpful

  • 5/5 Osama M O. 2 years ago on Google
    Very nice people Clean rooms Great site in the city Love it Mr. Simon is amazing too for checking every now and then

  • 4/5 Palig M. 2 years ago on Google
    Good place to dine in,any choices to enjoy your food...very nice and friendly staff specially Mr. Simon who's always meeting and greeting you with very professional way where makes you feel and wants to come back always.

  • 5/5 The Sisters’ J. 2 years ago on Google
    Great service... The staff are very friendly and helpful.. Food is excellent... We tried their Breakfast buffet.. A lot of variety of International food.. For everyone to Enjoy.... A great dining experience... A must.. to try and visit...

  • 5/5 Amine O. 2 years ago on Google
    Excellent Great business hotel with superb location. Great staff and very welcoming and supportive. Thank you Mr. Anif and Mme Erica.

  • 3/5 Yousef S. 2 years ago on Google
    I only came for food not the room, The open buffet was okay but really small i expected to have a lot more stuff in the menu like the pictures but it was simple, Its better if you pick another place to eat at.

  • 5/5 Habib S. 2 years ago on Google
    Great hotel. Very nice staff. Visited Aldiwan restaurant. Mr Simon made sure everything was up to our expectations and more. Would recommend to visit.

  • 5/5 Riad Kambar (. 2 years ago on Google
    Best experience ever the staff from the managerial to the bottom were very kind,friendly and helpful. Rooms were big and clean the food was wonderful. I especially like to thank the morning manager Mr. Hanif for his un limited help please keep up your excellent work.👌👏

  • 5/5 Stephen R. 2 years ago on Google
    Unfortunately I only stayed 1 night, but the staff were incredibly friendly & helpful, the room was clean and I will definitely be staying here again on my next trip.

  • 5/5 Bobby K. 2 years ago on Google
    The hotel stay was fabulous. Felt very welcomed. The staff was very courteous and friendly. The breakfast buffet was great. Good variety. Very nice service! The IHG culture, in terms of hospitality, is excellent. Thanks!

  • 5/5 Dominique H. 2 years ago on Google
    All staff were professional and provided us with excellent service. The restaurants had wonderful food and served on time. The front desk staff accommodated us and made us feel very comfortable in our room and our overall stay here in holiday inn hotel. This hotel is the best for family vacations, its children friendly and all staff were very kind to the children. The amenities are fun and easily accessible. Thank you for accommodating us on our vacation.

  • 5/5 Khalid A. 2 years ago on Google
    Our stay started three days ago , with the greeting and hospitality of the front desk Mr Hanif who was super hostile welcoming and helpful. It was honeymoon trip and they gave us great room with perfect view. The room was super clean and arranged with nice cake to congratulate us . Then we had breakfast the second day it was good. The whole hotel staff were amazing. The hotel took me back when I used to come for the gym membership it was really nice. Everyone was offering to help. Even in check out they were trying to help us with anything extra super staff to be honest

  • 5/5 Vincent M. 2 years ago on Google
    I am in Day 12 of a month long stay and this place is terrific. The Suites are well laid out and rather spacious, have Gulf views, and give a great sense of a home away from home. It has an array of dining options and I am working through those having already sampled the Chinese, Japanese and the Steakhouse restaurants. The breakfast buffet is ideal for starting your day the right way. Hanif the Front Office Manager, and Simon the PR and Guest Relations Manager were particularly helpful.

  • 5/5 Manos S. 2 years ago on Google
    I have come on a business trip, paid by my company and have stayed only in this hotel. Every time we come we have really good stay, staff is amazingly kind, food is really great, pool, gym and other very nice. I have come to know the staff by name, such as Mr. Hanif and Mr. Simon, always professional kind and helpful to my requests. Thank you all PS. The primary focus is the cuisine and the renovated outdoors. Amazing Lebanese, Japanese, Indian American cuisine.

  • 5/5 Fatih B. 2 years ago on Google
    Its amazing to stay in your bed and look the sea side at holiday inn. Rooms are great foods are great.best work trip ever. Personals are kind and helps for us everything especially Sarah and Simon thanks for everything.

  • 5/5 Mae Cervantes - M. 1 year ago on Google
    From check-in to check-out was an amazing experience. Staff were extraordinary. Everyone you meet, greets you with a good smile and asks about your stay. The breakfast was delicious. Lots of variety. We were upgraded with no extra charge which was a big bonus. Will definitely come back.

  • 5/5 Shhshsidi H. 1 year ago on Google
    It was a nice two days that I spent there. I like the room and it was clean. The staff are so helpful and friendly as well. There is a lady in the reception her name is Sara, she is so lovely and like to help. She helped us to upgrade our room and gave us such a nice view. She made our stay more comfortable. Thank you

  • 5/5 Shehina F. 1 year ago on Google
    Really I enjoyed every moments that I had spent at Holiday Inn😍. It was such an adorable experience I got from there. Especially the services done by Sakura Restaurant. Meets an elite standard which you judge all other restaurants. The staffs were adorable and full of personality plus.Also very attentive, entertaining and knowledgeable. The premises were extremely clean and the atmosphere felt lovely. Another attraction was the food they served for me was of delicious and beautifully presented. It was extremely impressive. Overall enjoyed a great experience I had at Holiday Inn. With pleasure, will definitely be back soon.

  • 5/5 Rebecca B. 1 year ago on Google
    Outstanding Holiday Inn Hotel. It is really big, the rooms are very spacious and the staff is incredibly nice. Especially the good mood of the front staff is awesome. The gym is better equipped than some regular Gyms. Breakfast offer is extremely nice with a lot of choices. Very recommendable :)

  • 5/5 Karen H. 2 months ago on Google • 1 review New
    I had an outstanding experience at this hotel! The hospitality exceeded my expectations – the staff was incredibly attentive, friendly, and always ready to assist. Their personalized service made me feel truly valued throughout my stay. Additionally, the range of activities available and the diverse restaurant options provided a perfect blend of relaxation and entertainment. I highly recommend this hotel for anyone seeking top-notch hospitality and a variety of enjoyable amenities.

  • 5/5 Lumi 3 months ago on Google • 1 review New
    The staff is the warmest, kindest and helpful of all! I would add they all win the greatest smile contest! One of the hotel's discreet/hidden gems is Mr Simon who will always and immediately know how to assist you with any matter you will have. There are different delicious restaurants inside the hotel: Chinese, Japanese, Indian, Lebanese, American, etc. There is an outdoor pool and a huge indoor gym surrounding it. There is an outdoor playground and a small indoor one for children where the kindest of all, Sandhya, will welcome you with a beautiful smile! There is a lounge, a laundry room, there are conference rooms, etc. etc. What else would you need? 😉Just ask and you will receive

  • 5/5 Carlo De C. 2 months ago on Google • 2 reviews New
    Amazing foods. My son usually doesn't eat meat. But with your restaurant, he ate the steak twice. All the staffs are very accommodating and friendly especially Hiru. Will definitely recommend this hotel and restaurant. Thank you!


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