ibis Kuwait Salmiya image

ibis Kuwait Salmiya

Hotel

Understated rooms & suites in a relaxed hotel with terrace dining, a 24/7 cafe & gulf views. People often mention staff, service, room, hotel, good, stay, excellent, great, clean, nice,


Address

Salem Al Mubarak St, Salmiya 24755, Kuwait

Website

all.accor.com

Contact

+965 2573 4247

Price rating

$68/night

Rating on Google Maps

4.20 (2.9K reviews)

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Featured Reviews


Frequently mentioned in reviews: staff (44) service (37) room (34) hotel (34) good (33) stay (24) excellent (23) great (22) clean (17) nice (15)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Azzam M. 2 months ago on Google • 198 reviews New
    Very nice place for short business trips. Convenient location, and nice clean rooms. One thing I can't understand is why in the restaurant they put the spoons, forks, and knives in an open basket for anyone to take whatever he wants. Maybe my hands are not clean, and I might touch all the spoons inside the basket while I'm taking mine. It's just doesn't feel right. I always clean mine with tissue and hot water before I eat 😐. I wish they will change this.
    2 people found this review helpful 👍

  • 3/5 shopaholic n. 1 year ago on Google
    The location is perfect and rooms are clean but the air conditioners don't work properly, we changed the room twice.. Also the safe lockers don't work and tv remote control don't work.. We stay for 7 days and had to change the rooms twice until we got a room with working AC at least.
    2 people found this review helpful 👍

  • 5/5 Myla C. 1 year ago on Google
    It was a very amazing experience. They have very accommodating staff start from the reception Joy she’s so amazing.. And their chef Tarek made my tummy so happy because of his delicious foods. Grace accomadate me well in everything I need.. It was my pleasure to meet them all and all the staff of Ibis.. Continue to give the best quality service.
    2 people found this review helpful 👍

  • 5/5 mohammed z. 10 months ago on Google
    It was a great experience to stay in IBIS hotel salmyia . Great staff and great facilities like training room and great location . The restaurant is amazing and good staff specially chef Mr. Ahmad Elsaady . All staff are trying to make you happy and satisfied. Also Ms Tara (Housekeeping) always keep smiling and make the room clean and tide .
    2 people found this review helpful 👍

  • 4/5 Shivakumar D. 2 months ago on Google • 4 reviews New
    The overall stay was very good, staff is exceptionally courteous with pleasant smile. Feel so home. Breakfast is delicious with many options and with high quality. Appreciate if they can provide basic toiletries (brush, toothpaste, body location) in my next visit.
    1 person found this review helpful 👍

  • 4/5 Prem A. 3 months ago on Google • 233 reviews New
    Rooms are so very compact. Price was OK I believe… they could have had more people at reception. Had to wait for a long time for check in on 2 of my visits. But they were very gracious to extend our checkout time due to delayed flight. Breakfast was good and it is available from 6am.

  • 4/5 conamo s. 2 years ago on Google
    4* out of 5 over all. Room is ok but on 1 week they never change the bed only tighten the bedsheets on top, never vacuum cleand the room so cleaning more like 3*. Food 4.3* (dinner cost about 9 Kde), the breakfast 6kd and is enough food to choose from bot not too much as quantity.
    1 person found this review helpful 👍

  • 5/5 Parveen B. 2 years ago on Google
    Excellent location, very hospitable staff. All restraints and commercial complexes are a walk away, had a great stay. Rooms are. Bit small compared to other ibis properties I have stayed before however staff makes up for a comfortable stay.
    1 person found this review helpful 👍

  • 5/5 Donna M. 2 years ago on Google
    Everyone was truly amazing! I have stayed for 12 days and it felt like home. All of them took their time in making sure that my needs were taken cared of. Customer Service is really top-notch. Clean and safe environment. Friendly staff, from the Security to the Top Management. They have the best location too if you are coming to Kuwait for business. Kudos to the team! Will definitely come back!
    1 person found this review helpful 👍

  • 5/5 Ahmed K. 3 months ago on Google • 74 reviews New
    I recently stayed at Ibis hotel where the staff was exceptional, ensuring a warm and welcoming experience. The room was impeccably clean, providing a comfortable and enjoyable stay. The highlight, undoubtedly, was the excellent breakfast that surpassed all expectations. Highly recommended!

  • 5/5 Aubin J. 2 months ago on Google • 5 reviews New
    The staff was really good, especially Tara from the house keeping department was very good and helpful and efficient in her job. Room cleaning is 100/100. Akhila at the reception was also very helpful

  • 5/5 shanta b. 9 months ago on Google
    i was there for my vacation trip and i really enjoyed their. The service of house keeping was really great and i appreciated it also rest of services were good too. wish you better luck for upcoming days.

  • 5/5 Prasanna S. 1 year ago on Google
    Good Hotel for stay, location wise, service wise, well maintained with good cleanliness standards, daily staff is maintaining good hygiene and cleanliness of the rooms and helpful as well, special mention for sampath, satyendra and jiwan. Try and opt for sea view for great view for sunset. Closer to Marina bay in case you want to stroll around for evening walks or do any cycling activities along the coast. also has lot of shopping and other dine in options nearby.

  • 5/5 Rawan M. 11 months ago on Google
    This place is great! Atmosphere is chill and cool, and with a beautiful view.. The ambiance is also very welcoming and charming. Amazing food and service. Staff is also really friendly and extremely knowledgeable and make great recommendations. Making the customers happy is their main priority. Food is perfect , and for their prices it’s 100% worth it. It’s a great experience.

  • 4/5 Fadi Y. 11 months ago on Google
    The staff are super friendly and helpful, Ms. Joy and the rest of the staff at the front disk were nice and extremely professional. Ms. Tara did a great job as a housekeeper, the room was always tide and clean. The TV is out dated, no electricity plugs beside bed, which is super annoying. On the other hand the room view is so special. Excellent hotel for business trips.

  • 5/5 Ahmet K. 10 months ago on Google
    I have been staying in this hotel for a long time. It is a cute and peaceful hotel, they have a service understanding that offers you everything without exaggeration. The breakfast is rich and open buffet, Chief cook Ahmed Saady, whom I find quite successful, saves you from boredom with his presentations that he always makes changes. The service team also provides you with friendly service. they try to make you happy in this hotel.

  • 5/5 Jelay A. 1 year ago on Google
    The food was good and amazing. The staff also was so accommodating:) I will be back with my partner here again. Shout out to Janine Jackie and Kamlesh also for the chef:)

  • 3/5 Alain K. 1 year ago on Google
    This hotel was home for around 6 months. Ok for the price but nothing more. Even for such a long stay I was never offered a parking space for my car and always had to find a place to park on the street. I think they should do a better job keeping the long stayers (at least) happy and make the feel “home”

  • 5/5 Papa S. 1 year ago on Google
    Thanks to Said and Joy! Very accomodating with all smiles even I just come without a booking @1am!! highly recommended! the room is so comfy and spacious. Keep it up.

  • 5/5 Mickey M. 1 year ago on Google
    There were lots of food choices and all were tasty and delicious. I’m very thankful for all the staff who assisted me especially to Janine, Hassan, and Indah. They were approachable and sensitive to the needs of the guests. Excellent working ethics. Kudos to all of you and definitely I’ll coming back with my group of friends. 🤗

  • 5/5 nicolas p. 1 year ago on Google
    Breakfast is very good, lots of choices. Chefs and waiters are very helpful always with smiles. Food is very good in general (breakfast, lunch and dinner were good).Rooms are nice and clean. Gym is filled with nice equipments. Would recommend 100%. Thanks guys for the experience !!!!! Nicolas

  • 5/5 youssef j. 1 year ago on Google
    Honestly I met a person whose name is Jitu from India and I couldn’t figure out how sweet & helpful he was. As for the food Particularly the breakfast was amazing fresh delicious and extraordinary. Chef jitu is a person I won’t forget and I do recommend whoever is staying at Ibis TK look up for Jitu.

  • 5/5 Rajeh A. 1 year ago on Google
    Quiet hotel, excellent cleanliness, decent services and hospitable staff, and there is a distinguished top chef with a smile and sophistication in dealing, and the reception staff are excellent. I wish you more progress and prosperity

  • 5/5 i a. 10 months ago on Google
    i will highly happy with resturent service. All staff nature is too good specially Ms Tara and reception desk . I spent 5 days in this order felling luxury .specially am giving very big Thanks to Ms Tara .👍👍

  • 4/5 Naseem F. 11 months ago on Google
    I was scared because it was a 3 star but it was awesome! Easy check in and check out. Perfectly clean and room was simple but modern - perfect for someone on business or jumping in and out. Only complaint is they needed a better lighting at the room.

  • 5/5 jithinraj h. 10 months ago on Google
    Thank You Ibis for such a wonderful stay for last 4 weeks. Had a pleasant and comfortable stay. Staff were so friendly and pleasant always. Naming few like Chef Bista, Ahmed , Laxmi, Rosila and many more have (don’t remember the name of all sorry😉) an amazing job in offering the service. Special thanks to the team who made my room every day.

  • 5/5 Aleem K. 9 months ago on Google
    Good service and best stay in Kuwait. The ambience are really good. Restaurant and taste of food was excellent. Chef Ahmed Saady had good hospitaly with his team and made a excellent food👌. Felt happy to stay for 7days

  • 5/5 ANUP P. 9 months ago on Google
    I had an amazing time at olivo Restaurant. The staff was welcoming and friendly, creating a pleasant atmosphere. Laxmi provided top-notch support service. The food was outstanding. The flavors were exquisite, and the presentation was impeccable. The service was attentive, and the restaurant was impeccably clean. Overall, a truly memorable dining experience. Highly recommended!

  • 5/5 Sanjay S. 11 months ago on Google
    Room service here is excellent specially room cleaning the lady named Tara is doing excellent work and appreciate her work ethics. One day there was no water in my room but there was note kept saying as soon as stock comes she will drop in water and she did deliver. Great work Tara keep the good work going on and make Accor group proud.

  • 5/5 moh a. 4 months ago on Google
    The staff is amazing and the location is great. Also the Housekeeping name christine is doing her job well, cleaning my room and the washroom she cleaned well. perfectly and she is so detailed about guest request of room. Job well done.

  • 5/5 Stefanie E. 4 months ago on Google
    During my travels (nomadic life=overlanding by motorbike) over the past 2 years I highly can recommend to stay here at the hotel! Everybody from reception over cleaning lady to restaurant staff was super friendly, and helpful. Everybody made me feeling welcome, so I could really relax during my stay. I had a stunning view over the bay! The breakfast buffet had a good variety, especially on cheese 🤩. I had one night dinner at the restaurant and the pizza was delicious. Good wifi, secure parking for motorbike outside, close to shops/grocery in case you need anything.

  • 5/5 Bettina L. 6 months ago on Google
    While hotel was not the newest, and rooms where not the biggest, we had a fantastic stay in this hotel for 2 weeks with a big group of 17 people (sports team). The personnel was top nudge from the help from reception to my favorite omelette guys at breakfast and everything in between. So helpful and friendly - and always greeting us with a smile. Showerhead I wanted to take with me home, so comfy and location is good next to a little of everything of life and a 15min. walk to a very nice public beach. THANKS to the whole crew for helping us have a trouble free stay in Kuwait.

  • 5/5 Bilal A. 4 months ago on Google
    In addition my below review I would like to thank the housekeeping staff and in specific to Mr. Nasser and Ms. Christine as they were very helpful and very supportive to me. Once again you can never go wrong with Ibis 🙏👍💐

  • 5/5 Brian T. 5 months ago on Google
    I recently stayed at the Ibis Hotel in Salmiya. I must say that this hotel is the best hotel overall that I have stayed in for a long time. The location was perfect close to restaurants and shops, the room was comfortable but what really nailed it for me was the customer service. It was excellent from the time I checked in until leaving. We'll done everyone. Definitely would recommend this hotel.

  • 5/5 Kumaresh S. 5 months ago on Google
    Excellent Stay. Very Helpful Staff. Good food. Though I don't smoke but I found my room in the smoking area, not sure why. Otherwise all good.

  • 5/5 Umesh N. 6 months ago on Google
    Thank you for the excellent service in my hotel room Ms Suchitra.The room was impeccably clean, and your attention to detail in ensuring our comfort did not go unnoticed.I was particularly impressed with the prompt room service and the friendly staff. Our stay was truly enjoyable, and we look forward to returning."

  • 3/5 Mehmet G. 6 months ago on Google
    We had a breakfast buffet at Salmiya branch of this hotel. The breakfast buffet contained almost all the items in a regular breakfast menu although only hummus was available from local dishes. The bakery items were ordinarily not spectacular. Coffee and tea were served from coffee machines. Nevertheless, The terrace view was spectacular. Not many staff available. The breakfast area has a smoking, a nonsmoking and a terrace section. The windows in the nonsmoking section was not clean probably from the outside dust. However as mentioned above, the Kuwait city, marina sea view was marvellous.

  • 5/5 Imf F. 2 years ago on Google
    Excellent house keeping. Jiwan is extremely helpful and does everything he can to make your stay at the hotel pleasant. He arranged for me to have room 819 which had amazing gulf view. Overall, the room service was excellent. Thank you Jiwan

  • 5/5 Rubilyn C. 2 years ago on Google
    It's very nice hotel ,and good service all staff friendly and kind

  • 5/5 Mani K. 2 years ago on Google
    Very nice hotel,,,everyone is handling customer for calm,, room maintenance is also good.

  • 4/5 Johnnelle Pauline B. 2 years ago on Google
    The service was good and the food was tasty. The overall ambience was nice. When your around salmiya try going to Ibis Hotel and look for Ameer (he was our server at that time), he was very accomodating at professional.

  • 5/5 Mohamed Rafee Mohamed R. 2 years ago on Google
    Thank you for the service its wonderful Really enjoyed the wonderful visit and special thanks the receiptionist mohammed and manager mahmoud

  • 5/5 ImZedStorm 2 years ago on Google
    The hotel was very lovely, and the staff was incredibly helpful, especially Farhan in the receptionist desk.

  • 5/5 Fitpad by Z. 2 years ago on Google
    I spent my 14 day quarantine at this hotel upon arriving in Kuwait for work and I must say that everything was excellent! The hotels in a great location with everything close by. As for the room, even though a little small, it was excellent with a surprisingly comfortable bed and very clean bathroom. The Seaview and gorgeous sunsets from the room is a big plus!! As with every hotel, it's the staff that make your stay memorable. Big shout out to the manager Mr Mahmood, Grace, Joy and Jiwan for the amazing hospitality!! I would definitely recommend this hotel to anyone visiting Kuwait!

  • 4/5 حسن �. 2 years ago on Google
    Nice hotel, good food, and all thanks, appreciation and respect to Mr. Hassan. This person is always smiling. He loves to serve others and does not wait for anything in return. Thank you, Hassan, for your kindness and respect.

  • 5/5 Syed T. 2 years ago on Google
    Excellent service from housekeeping when i called a iron deliverd fast service by koireel with smile and my laundry cash was taken by naeem in prifessional manners and i got daily supply by nasset and jeevan. Food delivery by dasery was extremly nice. I love this hotel as for great ever team.

  • 5/5 Maria G. 2 years ago on Google
    The food was excellent and so was the service. I had the new ribs pizza with chicken scallops which was awesome. It is Phenomenal experience. Top notch food, atmosphere, and wait staff, specially CHEF TAREK. Have been here multiple times, and every time is an amazing experience all around. I always take my friends here, as the food is always superb. Definitely a lifetime customer!

  • 5/5 ممدوح �. 2 years ago on Google
    A very good hotel, excellent service and good food. I would like to thank Mr. Hassan for his cooperation with us a lot. He always has a smiley face, and this is not only my opinion, but the viewer of all the group

  • 5/5 Jonatan D. 2 years ago on Google
    Supportive staff, eager to assist on everything. Excellent front desk service.

  • 3/5 SANA K. 2 years ago on Google
    Good location, but no food order to the room after 11pm. I had a really long day coming from saudi and that was so frustrating, I was told by the reception to use the Talabat app for delivery. And i did make an effort, yet the app requires a local kuwaiti number. No parking available, again i was tired and that was very bad so yeah.

  • 5/5 José Ángel S. 2 years ago on Google
    Good place, very well located and better staff taking care of you and your needs. Special mention to Jiwan, amazing person with always a smile in his face.

  • 5/5 Hamzah A. 2 years ago on Google
    Perfect view. Well kept room. Excellent housekeeping from Mr Jeevan. Polite reception staff and kitchen staff. very pleasant experience!

  • 5/5 Sam L. 2 years ago on Google
    Service was great. Hotel was clean and well located. We will use again.

  • 5/5 Upender Singh N. 2 years ago on Google
    Very good work and hardworking staff comfortable rooms.

  • 5/5 palani s. 1 year ago on Google
    All staff members are behaving as professional and excellent services. Specially Mr.kamlesh who is very good on his work and dedication. Also special thanks to Ms. Rabiya for excellent services and professional work.

  • 5/5 Aldrin D. 2 years ago on Google
    During my quarantine, I stayed in this hotel for 6 days. I really enjoyed my stay because of the very comfortable ambience and relaxing view outside. I also enjoyed their food though it is my first time trying them and the staff and management are really hospitable.

  • 1/5 Djbass x. 1 year ago on Google
    So my first day in Kuwait was starting with A Dusty room Smells like cigarettes in a non smoking room Toilet Water leak I had to make 4 calls to just have an iron from afternoon till night at night I received it after I already finished my day, so i will iron my clothes after my outing? No chance to breathe fresh air non of the windows can be even an inch open… in fact that there’s a lot of fake comments……..to be continued

  • 5/5 Aswathy R. 1 year ago on Google
    I am enjoying my stay at Ibis Salmiya. Staffs are really good and make you feel at home. The morning breakfast and the team is very warm welcoming and positive Vibes that make your day.

  • 5/5 Anddreu Jewel V. B. 1 year ago on Google
    It is with great pleasure to have been accommodated by Mr. Tareq, we were assisted all throughout. He is so patient to all my inquiries and very hospitable. Sure i will recommend this hotel because of him aside from the hotel’s clean and good ambiance. ☺️👍🏻

  • 5/5 Talal B. 1 year ago on Google
    Excellent Rooms and excellent staff Best flavored Hookah in their 3rd floor cafe and excellent staff . Thank you Mr.Nassar for you kind service!!!

  • 5/5 Warren 1 year ago on Google
    We always choose Ibis, and Ibis Salmiya has the same quality (beds, linens, cleanliness, etc.) and convenience in location. However, Ibis Salmiya made is feel so comfortable and feels so much like home simply because of the people/staff.

  • 5/5 Jerry k. 1 year ago on Google
    It's a very nice hotel and I've stayed for 12 days and it feels like home. I commend the effort of Mr KAMLESH and Mr SAMPATH. They always make me feel comfortable. The housekeeping and receptionist also are amazing.

  • 5/5 ElHussein S. 1 year ago on Google
    Very nice and authentic place You can go with wife , family , girl friend never been disappointed Service is amazing and location , decor Except the manager who ask employees to offer nuts That can be done by waiter during order taking

  • 5/5 Hany Z. 1 year ago on Google
    Good food and good person his name is kelmesh

  • 5/5 Daniela S. 1 year ago on Google
    Laxmi and kamlesh is very nice person and give very good service

  • 5/5 Omar E. 2 years ago on Google
    Ibis Alsalmyia is one of my best hotels I have ever visited, staff are extra friendly and helpful especially Mr. Louis Khalil who helped us a lot during our stay. Fully recommending staying in Ibis Alsalmyia if you are planning to visit Kuwait.

  • 5/5 Hariharan P. 1 year ago on Google
    Hotel staff were friendly especially the Restaurant Team- Kamlesh & Laxmi were simply outstanding in their services. I was there for 21 days and both of them knew my needs. They had a great smile . Chef - Bita was good at his work. He helped me with - Indian style bread ( chapati) daily without been asked for. Well done !!! Hariharan

  • 5/5 Eman S. 1 year ago on Google
    Very nice and clean hotel and I loved staying in it. The service is excellent and the work team is very nice, especially an Egyptian young man named Nassar, a respectable and wonderful young man who met me and treated me in the best way.. I would recommend asking about him at the hotel..Thank you

  • 5/5 Navid Ahemed S. 2 years ago on Google
    Special thanks to Mr. KAMALESH who is a very dedicated and professional service staff FB, who treat everyone nicely. Morever great customer service and management staff thanks Mr, Mohammed shawkey for your assisting during checkin. I have booked here for 14days with wonderful experience. I liked it so much, Great customer service, great people, great room. Would definitely come back.

  • 5/5 Moath A. 2 years ago on Google
    Great customer service, I have booked here for 3 days to try the hotel and the service, I liked it so much that I had to extend 7 extra days. Great customer service, great people, great room. Would definitely come back.

  • 5/5 DRHANAN F. 2 years ago on Google
    Great service, excellent food, good rooms. The restaurant is well organized and clean. I got excellent service from Mr. Hassan. and He is extremely welcoming and professional and know how to treat his guests. I enjoyed very much in this hotel. Thank you Mr. Hassan for your excellent service! I will definitely come back!

  • 5/5 Bassel E. 2 months ago on Google • 1 review New
    It is great place to stay. The room are acceptable sizes. The staff is super friendly and helpful. Tara the cleaner kept the room in super excellent condition and she is always welcoming. The stay is so pleasant including that needs more variety for the breakfast or at least wider range


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