I stay in holiday inn We stay in non smoking floor but all the floor smells smoking The room nice but need mantinance electric switches And the bathtub full of dirt The staff changed the room The tv need mantinance all channels not clear Breakfast not like before food in boxes no jam no honey no tomato no cucumber no olive no labnah no hummus and no fresh juice only ABC nectar Some Hotel guest not wearing mask And when i informed the front desk they didn't do any thing The hotel # 1890001 not working They treat the normal guest as quarantine guest Wifi always stopped and i call operator and tell you have to switch off the router and switch it (5 times happen)

Amazing Hospitality and specially the Housekeeping staff is very helpful and sweet. I’d like to rate Mr John Dsouza from Housekeeping staff very professional and helpful. Timely room cleaning and keeping my smoking room clean and smell like a Non smoking room. Great experience Thanks Holiday Inn Kuwait.

Everything about this hotel is modern and new. The staff are all friendly and professional housekeeping team were amazing specially Ugama (hoping the management will recognise you and your team) The price is worth than any other high-end hotels.  One of the best Hotel in Kuwait , best in all aspects. People are so loveable ... definitely i will come back soon.

Awesome experience 😍 wot a customer service

I stayed for 3 nights. It was a good experience from check-in to check out. The room was clean and tidy and smelled good. The bed and pillows are comfortable. The staff are professional, smiling, and helpful even upon check-in at 04:30 am. The hotel interior design is amazing. They have a punctual airport shuttle with welcome service on arrival. The hotel has 6 restaurants from 6 different kitchens. Another successful hotel by IHG. Keep it up...

The staff are outstanding . Their service and support is unmatched. All the drivers and concierge staff are super helpful and Adeluz and Nasr at the front seat are truly exceptional along with their colleagues. The rooms are perfect and you’d want to buy their pillows, the best in the business. Just what you need . A very well managed Hotel.

I give it 5 stars because it is 5 stars! My 3rd visit and for a month usually. The staff there are amazing and very helpful and extremely polite. Visit the Espresso bar to melt away those long hours of work. Use the full gym facilities at your leisure. The seafood restaurant has some great treats, and you can't say no to their buffet breakfast. I love this place and I'll keep coming back as long as they want me.

Very nice hotel. Nearby to the airport. Would definitely recommend this hotel to others. The breakfast buffet is good, would suggest if they can add more vegetarian options. Room service guy Sanjay was polite & gentle, I wish him good luck.

It’s always great to stay at Holidayinn. The food is amazing and the staff are very friendly and humble. Mano was very humble and efficient with his service and it’s always good to see Thomas. It’s always a pleasure to find happy faces to serve us it makes us happy too 😊.

Very nice hotel, the location was great as it’s close to airport the hotel staff was very helpful specially at the Reception Ms. Joy , the breakfast is good. room is nice.

This place was amazing and my room was always spotless. I had no issue with this hotel and would highly recommend it. Saraswati, Department of Housekeeping, did an amazing job in keeping my room spotless and comfortable. I would definitely be staying again. Complimentary breakfast is also served. Thank you Holiday Inn, you have my business for sure. I would also like to thank the front desk receptionist for their phenomenal work, Kena, Mira, and Andi. They always greeted me and gave me directions whenever I had a questions (directions to complimentary breakfast location, gym at hotel, etc.).

Very pleasant stay. Clean rooms and amazing staffs. Especially Joy who did the checked out

Very nice hotel and wonderful staff. Everyone working at the hotel was friendly, helpful and generous with their time .. Joy at the front desk was wonderful..

This is very close to Airport & really very good place to stay with luxurious room & amenities available with services, especially I have observed the efficient Housekeeping services provided by Ms. Anisha for keeping my room nice & neat and clean.. Well all the staff including, Buffet Kitchen & reception everyone are with pleasing personality towards the Guest.. it's really very nice. All my best wishes to the whole team.

The hotel was perfect. The rooms are ample and comfortable. The view is very good. Also the restaurant is very good and reasonably priced. Good service. Thank you for Mrs. Rawan for your help.

Perfect location, good rooms, good breakfast, amazing staff. Special thanks to Rome and Rawan for their polite behaviour and always ready to help attitude. Really enjoyed my stay. Looking forward for another one in the near future

Amazing spread of breakfast. Very friendly staff. Ms. Furba was extremely helpful and warm. Ms. Rawan at the reception was also very kind and helpful with assisting us with details and information of places around. We had one of the most pleasant and comfortable stay. Thank you so much.

The service was fine like an old wine. The hotel is a 5 star in all ways possible. Mrs Rawan was there when we checked in and out. She was very polite and professional. Good work keep it up.

5 stars.

Joy (from reception) was so amazing! I had a dilemma with my phone/ internet and she was there to my rescue. I love the staff of this hotel establishment. And Joy was another fine example of great quality people that they hire to make the guest feel at home. Thank you kindly for the world class hospitality and service you show every time I visit.

This hotel is adjacent to the Crowne Plaza hotel as they both fall inside the same premises. This is older than the Crowne Plaza, and is slightly lower in cost. Their rooms are spacious, and are somewhat consumed. Their food is excellent, and they have plenty of parking. Their swimming pool and gym are quite a thing.

Special thanks to Miss. Saraswati ( House Keeping ) for being courteous and polite. She did fabulous job while cleaning the room and provided basic amenities. Thank you

Top class hotel, very pleasant staff helping in anyway possible great food!! Pool and gym very impressive! Services within hotel room service cleaning laundry all top class, tanwar alway completing top class work with the rooms keeping them clean and presentable for customer!

I had a great vacation time and I want to thank the amazing house keeper Sara she’s very kind and nice, Me and my husband appreciate her a lot. she’s a trustful person and a real good worker. I will miss her.

It’s a beautiful property with amazing staff, delivering services promptly. One such staff namely Yogesh was super courteous and helpful. Would highly recommend this hotel to the business travellers as it’s away from hustle bustle of the city.

“Had a wonderful experience!” “Excellent stay” “One of the best hotels I’ve ever stayed in. Room was immaculate, all the staff were incredibly professional and friendly” special thanks to YOGESH. He is charm of your hotel, absolutely a genuine person.

The hotel is very nice in all aspects. Because very close to the Airport and having many restaurants inside the hotel premise. All staffs are very friendly from the reception to housekeeping department. The housekeeper Mr. Arjun budha magar is so kind and very friendly and he is doing his job in perfect manner…

Hello there, I would like to give some feedback about the hotel and rooms in Holiday Inn. Excellent hotel with excellent staff, rooms are very clean and tidy, housekeeping staff are very professional especially Ms. Anisha. She is very polite and kind, she knows her job very well and she is very helpful. Kindly asking the managers to appreciate her for her nice job. Thanks for reading.

Great hotel with nice rooms. Situated at the centre nearby airport. Neat and clean rooms.Mr. Ravi is really a good, experienced and hardworking guy.

Saraswati was very professional and kind. Her attentiveness to my room was remarkable. She changed my linen, provided new towels, and vacuumed the carpet. I was very happy with the service provided!

Sakura Al Thuraya is such a great place to satisfy Japanese food craving. Food is excellent. Staff are accommodating especially Mac Roy. Its always been a great experience everytime we come here that's why we keep coming back. ❤️

It is always a nice experience here.. From a warm welcome to give the rooms on high priority... The rooms are always cozy and well maintained... Never have any complaints regarding anything. Yogesh helped us a lot with all the toiletries and all the things which we needed the most... In a few minutes after we enter in a room.. It is always nice to see a staff member who is always there to help you... So thank you yogesh and all the staff members of holiday Inn for this wonderful stay..

The hotel was really good and everything feels luxurious. The staff was incredibly helpful and courteous. Mr Thomas and Virgil was extremely helpful and very polite and made sure to check up on me time to time.The food was amazing and fresh. Rooms were pretty clean and the staff was so courteous . Also, Mac Roy greeted me very sweetly and I was happy with his service .Will definitely stay here if I ever come here again.

Excellent hotel! Staff are courteous. The front desk are not very comfortable with English. Breakfast buffet could be better. Some bakery items were stale and crusty. The milk tasted strange. Huge gym. Separate room for weight training. Good variety but quality of the individual stations is average.

information think delay.

I stayed a bit over a week and Ibrahim did very smooth check in and assisted me well. Thank you Ibrahim for that! My stay was great. Although, in the first one two days I experienced a problem, and I reached out to the front office manager Ahmed Gaber who made my stay fabulous! His problem solving skills and effectiveness in solving a particular situation will make you feel as if a friend is hosting you. And you can always rely on that person! And Ahmed is doing his job very high up to the standards, he is very quick and effective in providing excellent service. He gave a life to the expression home away from home with the way he is approachable and understanding of a particular situation. Counting and reliability for being there for the guest if anything is needed. Making sure that all is running smooth and effective in the department. He arranged my arrival and following up on a day to day services, which were great! He did make sure I am comfortable and I don't lack of anything during my stay. I will definitely come back to stay with the same hotel and all thanks to Ahmed! Keep up the good job and excellent services! Hotel is also on excellent location, 5min from the airport, quite central, very clean and staff are very kind.

Holiday Inn is an British brand of hotels based in Atlanta, and a subsidiary of InterContinental Hotels Group, which has its headquarters in Denham, Buckinghamshire. Founded as a U.S. motel chain, it has grown to be one of the world's largest hotel chains, with 1,173 active hotels and over 214,000 rentable rooms as of September 30, 2018. Although still a healthy company, changing business conditions and demographics saw Holiday Inn lose its market dominance in the 1980s. Holiday Inns, Inc. was renamed "Holiday Corporation" in 1985 to reflect the growth of the company's brands, including Harrah's Entertainment, Embassy Suites Hotels, Crowne Plaza, Homewood Suites, and Hampton Inn. In 1988, Holiday Corporation was purchased by UK-based Bass PLC (then owners of the Bass beer brand), followed by the remaining domestic Holiday Inn hotels in 1990, when founder Wilson sold his interest, after which the hotel group was known as Holiday Inn Worldwide. The remainder of Holiday Corporation (including the Embassy Suites Hotels, Homewood Suites, and Hampton Inn brands) was spun off to shareholders as Promus Companies Incorporated. In 1990, Bass launched Holiday Inn Express, a complementary brand in the limited service segment.

Excellent food in Sakora excellent service by mr Marty

Had a great stay on 27 Nov . Kulwinder Singh from house keeping was very helpful and polite. He’s an asset to the hotel Keep it up

A brilliant place for a short stay, staff wonderful, the Check in staff especially Sara amazing. She is very lovely and accommodating. Breakfast excellent and overall the hotel is near.

Sara was really a good host. Very harm Good Stay and staff in general are great On breakfast if you could have a few more Indian choices that would be great thank s

Great stay. The service is excellent. Lots of good restaurants to select from. Special mention to Sara for a welcoming check-in experience.

I feel like I’m home!!!! Ms. Sarah (the hostess) is always ready if I need Anything. The breakfast is the best!!! All the staff is very special.

The trainee, Mr Amir was excellent and prompt both during check in and out. Laundry service was on point. Excellent breakfast and service by the team. Definitely recommended.

Nice stay Sara was friendly and expedited our Checkin formalities including briefing us about all the protocols being followed due covid and the hotel information.

I am pleased to say that my stay at crown plaza-kuwait has been excellent and has surpassed all my expectations.The staff was very wonderful and catered to my every need. The room was impeccably clean and all the facilities were in perfect working order. Special thanks to Mr.Ahmed Jaber ( in front office) for his kindness and professionalism in dealing with me and my family that always makes us feel like we are staying in our second home each time. Thanks for Mr.Karam and Mr.Bassam for their worm welcoming and in helping us to have a great experience in one of my favorite restaurant Al Nokhaza ( sea food). Thank you for your excellent hospitality, and I hope to stay at crown plaza again soon.((Highly recommend))

Staff are very polite, ready to help and professional. Reception staff is very helpful and give very good guidance for local travel, shopping etc. Ms. Surayya is very good in this regard. Rooms are very hygenic, clean. House keeping staff does good cleaning taking all covid precautions. Last but not least food is very tasty in the in house restaurant, Indian food also available at JAMAWAR, in house restaurant.

A special thanks to Mr. Ahmed Jaber, the receptionist, because he had high morals when we asked him to provide 3 rooms for me and my family, according to our request. I also thank Mr. Karam, the restaurant manager, for his kind reception and his response to our request for reservations at the Al-Nokhatha restaurant, despite the crowding of the restaurant during the stay. I and my family also Thanks to Mr. Bassam while we were in the restaurant and for his good reception and providing the right place for me and my family. This is not new to him. He always welcomed us in all our previous visits. In fact, everyone always deserves thanks because we feel in this hotel honor and hospitality, and this is not new to them and because of that, this hotel is considered Our favorite place to spend any occasion

It’s always a pleasure staying in this hotel. My special thanks to Mr Vishesh who made our breakfast so enjoyable and took care of what we wanted. He is a kind and genuine gentleman. Thank you so much.

The great place to stay in Kuwait, also very close to the airport. Firstly reception then all other staff is fantastic and very eager to assist for all issue. Appreciate your welcoming.

Excellent hotel .... great experience.the accommodation was great and comfortable. Hygiene was always perfect. The staff was very helpful and friendly. And Mr.suraj binot he is one of the best employee in this hotel. Wish u good luck. See you soon.

Adham was most helpful. I came in from a really late flight. Maybe 4am. I was already super tired to begin with. He made my stay very memorable by upgrading me and by being principled and protected my room. His personal care and professionalism was most appreciated and will not be forgotten. Thank you very much Adham...

The service was fine like an old wine. The hotel is a 5 star in all ways possible. Mr. Nasreldin was there when we checked in and out. He was very polite and professional. Good work keep it up.

Such elegance. Such beauty. Such grandiosity. This is the most pristine hotel I’ve stepped foot in. The beds feel like you’ve walked into heaven and the staff have top notch hospitality while being easy on the eyes.

The staff here have taken care of everything. From Amir and Rawan at the front desk making sure my bill is correct. to Simon and his whole staff at the Rib Eye making sure my food is exactly what I ordered. The maid service is top notch, along with the laundry service makes it so you have no worries. I only had room service twice and both times they were Johnny on the spot and the food was great.

I’ve stayed here for four months and it feels like home. All the employees are very friendly and professional offering warm hospitality. Most thing I like is my room always cleaned and organized by Rajesh, thank you so much and sorry for the mess 😄 I enjoyed the stay here with the great atmosphere 👍 “Rosa”

Beautiful hotel and lovely staff. Everything was of top standard and the room was comfortable, clean and well maintained. The staff were very helpful especially Mrs Rawan for she offered an exceptional service. It was definitely a great experience.

I often to review wherever I went or stayed but this time travel for work in Kuwait and stay here I felt closed to home. It’s surprised this Holiday inn like those 5 stars resorts which I had been on vacation. It’s beautiful , welcoming and luxury feeling soon you walking the hotel. I like best that all staff are nice and friendly, my room always clean (👍🏻). Food in Sakura japneses and steak house are delicious. I’m sure there is one place everyone will stop by every day it s morning buffet 😍 food, set up , decor, service are best…..5⭐️⭐️⭐️⭐️⭐️ resort Thanks to Thomas, he is great, very welcoming person, he takes care and serve all guests very professional 👍🏻. Absolutely stay here for next trip. Thanks all .

I stayed here for about 2 weeks. The location of the hotel is near to the airport so the transportation facility is easily available. The hotel has a pleasant atmosphere. The food tastes great with a variety of cuisines. The hotel staff and house keeping staff are also very hospitable. I would like to thank Mr. Sardar Singh for the good housekeeping service.