5/5 Nahed O. 5 months ago on Google
My
recent
stay
at
the
Ramada
Encore
Hotel
in
Kuwait
was
an
exceptional
experience
from
start
to
finish.
From
the
moment
I
arrived,
I
felt
genuinely
welcomed
by
everyone
-
from
the
airport
pickup
to
the
friendly
staff
at
check-in,
the
delightful
breakfast
service,
the
courteous
team
during
my
stay,
and
the
smooth
check-out
process.
The
service
quality
at
this
hotel
is
top-notch,
and
the
staff,
as
well
as
the
management,
are
not
only
professional
but
also
incredibly
friendly.
I
can't
recommend
this
hotel
enough.
It's
a
fantastic
choice
for
a
memorable
stay
in
Kuwait.
I
must
mention
on
our
last
day
at
the
Ramada
Encore
Hotel
in
Kuwait,
our
experience
was
further
elevated
by
the
hotel's
exceptional
service.
As
my
mother
fell
ill
while
we
were
preparing
to
leave
for
the
airport,
my
sister
quickly
contacted
the
receptionist.
They
acted
swiftly
and
professionally,
arranging
for
two
medical
professionals
to
come
from
the
hospital
to
assess
my
mother's
condition.
After
their
expert
evaluation,
they
reassured
us
that
she
was
fit
to
travel,
relieving
our
worries.
I
want
to
extend
my
gratitude
to
the
kind
Asian
staff
member
who
took
charge
of
the
situation.
His
constant
smile
and
willingness
to
help,
including
assisting
with
our
luggage,
made
a
challenging
moment
more
manageable.
This
level
of
care
and
dedication
truly
sets
Ramada
Encore
apart."
I
would
like
to
thank
the
entire
team,
from
the
breakfast
staff
to
the
reception,
room
service,
housekeeping
and
medical
professionals,
you
all
contributed
to
making
our
stay
truly
remarkable.
Thank
you
for
your
outstanding
service
and
care.
Last
but
not
least
I
would
like
to
extend
my
heartfelt
appreciation
to
Mr.
Sameh
Gouda,
the
Executive
Assistant
Manager
at
Ramada
Encore
in
Kuwait.
His
dedication
and
assistance
made
our
stay
truly
comfortable
and
memorable.
Not
only
did
he
ensure
a
warm
welcome,
but
he
also
went
the
extra
mile
by
arranging
our
rooms
to
be
next
to
each
other,
which
was
greatly
appreciated.
Mr.
Gouda's
exceptional
service
and
commitment
to
guest
satisfaction
are
commendable.
Thank
you
for
making
our
visit
outstanding!"