Grand Hotel image

Grand Hotel

Hotel

😠 i reserved two nights in this hotel 1- the swimming pool is under re-innovation 2- the room is not smelling good 3- the bed is not comfortable i dont recommend this hotel People often mention hotel, breakfast, stay, good, room, nice, staff, great, view, check,


Address

2 Al Blajat St, Salmiya, Kuwait

Contact

+965 1818 182

Rating on Google Maps

3.90 (1.4K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (17) breakfast (14) stay (11) good (10) room (9) nice (8) staff (8) great (8) view (8) check (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 syrian m. 1 year ago on Google
    i reserved two nights in this hotel 1- the swimming pool is under re-innovation 2- the room is not smelling good 3- the bed is not comfortable i dont recommend this hotel
    2 people found this review helpful 👍

  • 3/5 Mohammed B. 2 years ago on Google
    The hotel is very nice and clean. The staff are very friendly and helpful. Check in was done late probably due to late guest leaving. The swimming pool was closed whcih was a real disappointment for the children. Other than that I had a great time. Will be trying the buffet tomorrow. Got good reviews on the breakfast.
    2 people found this review helpful 👍

  • 2/5 reem H. 2 years ago on Google
    I wasn’t satisfied with view , the windows need to be cleaned, secondly when i entered the hotel one of the butlers asked me which room am I staying?! It’s new for me usually other hotels don’t ask its not nice or cool !! There is no valet like other 4 star hotels would i come again? Never I didn’t feel relieved . Thank you
    2 people found this review helpful 👍

  • 1/5 hussamhafez1 1 year ago on Google
    Very annoying reception manager!!! I cancelled my booking right after I had a dispute with the manager at the reception! He was very sarcastic and didn’t believe that only me and my wife were staying and my kids were going to sleep over at my brother’s! I even emailed the property with my complain but they didn’t even care to reply!!! Not the attitude I was expecting at all!
    1 person found this review helpful 👍

  • 5/5 Farah Bint K. 2 years ago on Google
    Thank you very much Mr. Iqbal and the entire team for making our stay very comfortable and relaxed. Everything was taken care of from the checkin to the check out with lovely weekend buffets and concierge service very friendly and helpful. Morning Breakfast in Bed were delicious. The Hotel View is amazing.
    1 person found this review helpful 👍

  • 4/5 Chanel22 1 year ago on Google
    It’s one of my favorite hotels in Kuwait. My friends including me are regular customers since it was called Plage. The hotel is super clean & the restaurant, cafe, laundry, and staff are beyond perfect…. BUT that new “boss” called mohamad is so rude! and he even treats the workers badly. Mohamad was so rude to me. He looks down his nose on everyone even us customers.…. never booking in grand again because of that dude💔
    1 person found this review helpful 👍

  • 5/5 Steve G. 2 years ago on Google
    It was one of the best Hotel I visited in Kuwait. It has really good rooms free breakfast , friendly staff , really cool rooms . You should really visit this hotel.
    1 person found this review helpful 👍

  • 5/5 Fatemah G. 5 months ago on Google
    We used the pool area and it was amazing !! Ladies are very friendly and helpful. We loved everything and will come back again for sure 👍🏻👍🏻👍🏻👍🏻 Racheal and Davine are the most amazing person here 🫶🏻
    1 person found this review helpful 👍

  • 3/5 Arnd H. 3 months ago on Google • 265 reviews New
    Spacious room with very comfortable beds and stunning view. Furniture and bathroom are a bit outdated, WiFi is a nightmare and Aircon doesn't work properly,.doesn't matter what we tried. Breakfast buffet offers huge selection of food, dinner is "ok", not a place where we would go and eat regularly. Location can be a bit noisy since next to the main beach road where owners of muscle cars want to show up and create quite a lot of noise. Pool area (indoors) is very nice, unfortunately to space to rest outside and enjoy some sun

  • 1/5 Nit 8 months ago on Google
    One of the Egyptian manager warned my friend very rudely and disrecpectful because she didn’t know she can’t vape indoor. He was shouting like crazy. Disgusting experience 🤮
    1 person found this review helpful 👍

  • 4/5 Faisal فيصل الديولي A. 2 years ago on Google
    It’s clean good service very good price
    1 person found this review helpful 👍

  • 2/5 uKOLER 1 year ago on Google
    In summary I won’t book in it again why see down Pros *Great view * Fast room service * Nice breakfast * Bathroom great * Spacious rooms * Average beds * Average furniture Cons * Ac lowest setting is 24 degrees with the sun it feels uncomfortable * The appliances are old “air dryer , TV “ * Can’t call the any service bec the phones aren’t working * Some of the receptionist aren’t good
    1 person found this review helpful 👍

  • 5/5 David A. 3 months ago on Google • 138 reviews New
    This was an amazing place to have breakfast. Yes, it's away from the city centre by a 25-min drive (or 45-min bus) but rooms are very pleasant, food is absolutely excellent and we were veryhappy for our stay there,

  • 1/5 Mohammad A. 1 month ago on Google • 7 reviews New
    I don’t recommend this hotel at all. The way they treated me was very rude, especially Mr. SANISH and his security guards, who kept questioning my movements every time I entered the hotel, making me feel uncomfortable and monitored. Additionally, there were cleanliness issues, with dust noticeable on the top of side lamps throughout the room. + old furnitures

  • 1/5 erdi k. 8 months ago on Google
    This hotel management they were so rude, goverment has to check with them and with the management! They are talking with guest as very rude and people here can not enjoy while they stay here! Hospitality is very bad if the management is bad! I definitely not recommend to anyone wants to stay here!

  • 4/5 Mars T. 10 months ago on Google
    I went to vitality spa in grand hotel and got a foot massage one of the best massages that i have done 😍

  • 2/5 Basma R. 1 year ago on Google
    For dinner buffet on Friday They cancel the buffet in the morning because they don’t have lots of reservations And call guests to tell maybe we will have other one next week

  • 5/5 Paula B. 1 year ago on Google
    The staffs are so friendly and attentive. The foods are also good. Ambience was perfectly fine 👍🏻👍🏻

  • 5/5 Nader A. 1 year ago on Google
    I would like to thank you for your smiling, approaching and hospitality. Since i entered the lobby we were recognized by Mr. Sanket, he took care of us and everything was up to the expectations.

  • 1/5 Deepu V m. 7 months ago on Google
    I would have give zero star if possible . The hotel management doesn't care much on your feed back. They stay there listen to it like " it always happens here and we don't care a bit ". The rooms are too prices for the facility they provides .

  • 5/5 Badriyah Um a. 4 months ago on Google
    Very nice place and services we always ❤️ choosing to stay every weekend with my family. We feel so much comfortable.thanks to miss aileen she is very humble and kindness person...untill next visit 😊❤️🌹💋

  • 4/5 Louwena M. 1 year ago on Google
    I had a wonderful time having breakfast in this place. Staff are accommodating and attentive.

  • 5/5 Prahesh K. 4 months ago on Google
    Very accommodating staff, especially ate Aileen and Mr, Iqbal.. we enjoyed staying in this hotel.,very sure we will come back..

  • 5/5 Dina R. 1 year ago on Google
    We came to the restaurant today for lunch. It was al carte. We were 8 persons. I want to say that the food is wonderful. A real gormet. I took grilled beef steak and it was soft and tasty. The waitresses were very nice and the place was bright and cosy. I want to say that this place is under- recognized and I wish more people would come and enjoy the place and the food. 5 out of 5 stars.

  • 3/5 Tamer R. 2 years ago on Google
    Suitable for a short stay.

  • 4/5 Slim B. 1 year ago on Google
    I was there for breakfast (sheel coupon). The hotel is average but has a great great view (the lobby & the restaurant). The menu is good but not important variety of dishes. The waiters are kind and helpful epecially the black waitress very kind to my kids. What i like : staff and view. What i didnt is the menu which needs more variety and dishes

  • 5/5 Purple A. 1 year ago on Google
    The breakfast was great and delicious .. the wetter was helpful and friendly (Danish)

  • 4/5 Nelly I. 2 years ago on Google
    Good Spa I like it 😊

  • 5/5 Murtaza K. 3 years ago on Google
    Enjoy buffet nice place tasty food plenty of options

  • 1/5 Nabeel B. 2 years ago on Google
    Service is bad I called reception many time no one answer When I was sleeping in room me and wife some one open the door of my room and enter in when I ask him how he in he said I knocked the door then he ask the cleaning lady to us here card to open the door. Either he do not say sorry he said I knocked the door why you do not answer. I informed the reception and the manager but no any action take place . I don’t advice to book on it.

  • 3/5 Hudson F. 2 years ago on Google
    It's OK... Not great.. Nothing fancy..

  • 4/5 Talaat K. 2 years ago on Google
    Lovely and raising hotel overlooking the gulf, very hospitable staff

  • 5/5 M 2 years ago on Google
    Very nice hotel

  • 1/5 Baty A. 2 years ago on Google
    Terrible place with an even more terrible manager. I hope you never have the misfortune of talking to that unfortunate person.

  • 4/5 NEWONE2020 A. 2 years ago on Google
    Good location, good value of money..

  • 3/5 Mohammed A. 2 years ago on Google
    Swimming pool wasn’t working. I booked sea view but windows was not cleaned. When I finished eating their open buffet breakfast, they told me to pay 3 sonars each person (as my reservation got no breakfast included ). They supposed to tell me before eating.

  • 5/5 renny m. 2 years ago on Google
    Guests have had exceptional service, excellent breakfast, altogether a great experience when staying in this property.

  • 5/5 Nice P. 2 years ago on Google
    Very nice welcoming staff, sea views and clean place

  • 5/5 Abdulaziz A. 5 years ago on Google
    Nice hotel and a very great view and location I highly recommend it

  • 5/5 Chika B. 2 years ago on Google
    Nice they refurbished

  • 4/5 Fahad12 F. 1 year ago on Google
    Good place to have breakfast with seaview

  • 5/5 Andy S. 1 year ago on Google
    From check in to check out my 5 night stay at the Grand Hotel was perfect. Friendly front desk made my check in and check out easy, even with me amending my stay. Room was clean, tea making facilities, iron and ironing board, as well as a clean bathroom with hot and powerful shower. With the hotel's location it was just a matter of crossing 1 road to get to the promenade and get some exercise once the temperature had dropped. Would stay again!

  • 1/5 fatima f. 5 months ago on Google • 2 reviews
    Location and breakfast is good room is extremely outdated and carpet is dirty. But the worst thing is the very bad attitude and treatment from the Egyptian receptionist manager who is not fit to be in the customer service industry. My advice Don’t book here
    1 person found this review helpful 👍

  • 5/5 Jennifer R. 4 months ago on Google • 1 review
    Very accommodating staffs, especially Aileen in the reception area. She welcome us with the smile and greetings.. we enjoyed staying in grand hotel, surely we will comeback again!☺️😊

  • 4/5 Dally F. 5 months ago on Google • 1 review
    Thanks for the wonderful hospitality & delicious breakfast! " " our stay was comfortable & hospitality was excellent.. Thanks to Aileen who offered us late check out when she realized that we will wait couple of hours before heading to the airport 🌷

  • 5/5 Roseme A R. 1 month ago on Google • 1 review New
    Like the location. Beautiful view of the sea from room. Wide selection of food for breakfast. Friendly n helpful staff especially Kehkashan n Neema. Will come again


Call +965 1818 182 Open on Google Maps

Trends



Last updated:

Similar places



Similar Hotels nearby

Holiday Inn Kuwait Salmiya, an IHG Hotel image
1
Holiday Inn Kuwait Salmiya, an IHG Hotel
Hotel
Sophisticated hotel offering 7 restaurants, an outdoor pool & a 24-hour gym, plus a spa & a lounge.
4.60 (7.8K reviews)
Millennium Hotel and Convention Centre image
2
Millennium Hotel and Convention Centre
Hotel
Polished property offering a pool, a bar & a gym, plus an international restaurant & meeting space.
$98/night
4.40 (5.3K reviews)
Safir Marina Hotel image
3
Safir Marina Hotel
Hotel
Modern hotel with gulf views, plus 3 pools, a private beach & a free breakfast buffet.
4.80 (4.8K reviews)
Symphony Style Kuwait image
4
Symphony Style Kuwait
Hotel
Upmarket hotel offering bay views, restaurants & a cafe, plus a rooftop pool & a posh spa.
4.30 (4.7K reviews)
Radisson Blu Hotel, Kuwait image
5
Radisson Blu Hotel, Kuwait
Hotel
Modern, high-end hotel offering gulf views, plus a rooftop lounge, a pool & dining.
4.50 (4.1K reviews)
Last updated:
()