Featured Reviews


Frequently mentioned in reviews: good (22) hotel (19) staff (15) room (12) location (10) clean (8) service (8) parking (7) friendly (7) great (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Vinesh C. 4 years ago on Google
    A very standard hotel. Properly maintained and rooms are comfortable and clean. It is located in a very good place. Almost every useful things is within a 2-3 minute walk, from malls, to shops, etc. An easy place to stay when visiting Kuwait. The hotel has a Starbucks and a Buffalo's restaurant on the ground floor. Only negative would be the parking as it has about 7-8 spots. But there's a paid parking about 150-metres away.
    15 people found this review helpful 👍

  • 3/5 Caleb B. 1 month ago on Google • 53 reviews New
    Reception was lovely and polite. The room was spacious but looked very dated. The buffet breakfast had a selection but not a high standard.

  • 5/5 Tabitha Tease (Pink Kitten Dance S. 2 months ago on Google • 21 reviews New
    Clean hotel nice variety at breakfast and gave me a room upgrade
    1 person found this review helpful 👍

  • 4/5 Sas S. 4 months ago on Google • 17 reviews
    Room is fantastic. Services received during my time was awesome specially from Reception Miss Kim and another Tunisian gentleman I did not get his name. Location is fine, however parking is a serious issue and this is really not good for such wonderful hotel.
    1 person found this review helpful 👍

  • 3/5 عبدالله �. 3 months ago on Google • 18 reviews New
    They lied about the free valet, all the parking is done on the street side if you're lucky, wouldn't advise to reserve there if you had a rental car.

  • 5/5 الوليد �. 2 months ago on Google • 10 reviews New
    Very kind and friendly staff They have celebrated my birthday and gifted me a cake in my room. What a nice surprise. I havent told them, but they really care
    1 person found this review helpful 👍

  • 5/5 Cajetan B. 1 year ago on Google
    My review is for the Best Western Event section. To celebrate our 25th wedding anniversary, we booked their event hall on the 3rd floor. It's an ideal location for a small group (around 30-40 people). They have a larger hall on the 1st floor. The event team of Arjit and Sagar were extremely helpful and proactive for all our needs. When it came to the menu, we were provided 3 different food menu, but we decided to customize by mixing and matching from all 3 menus to create our own unique menu to cater for both vegetarian and non-vegetarian guests. Sagar accommodated our request and gave us a great package. On the day of the event, Arjit and his team of 2 staff were extremely attentive to our needs and ensured that the event was a memorable one. The food was one of the best I've had in Kuwait. It was better than what most 5-star hotels provide. The only problem with the location is the parking. Since the hotel is located in the heart of Salmiya, it is always crowded. They do have a paid parking option. Overall, this is a great option to host your event.
    2 people found this review helpful 👍

  • 4/5 Haroutioun M. 10 months ago on Google
    We had a wedding party where organised well and need to make the food more tastier specially the sweets
    1 person found this review helpful 👍

  • 5/5 Amir K. 5 months ago on Google
    I like so much clean and calm the employee so respetable and ms dianna so helpfull and cooperating with all gust so sweet I like so much this hotel everythings wonderfull

  • 5/5 Abed S. 1 year ago on Google
    Water was cut in the morning while taking a shower, I had to use drinking water so I will not be late to my meeting. The receptionist has no idea of what's going on.

  • 5/5 Y k. 1 year ago on Google
    Was surprised of how good this hotel is! Clean rooms and great service, very good breakfast with live omelette station and plenty of hot choices ghat changes from to day and the staff commentated our requests as they happen! It’s in the middle of a busy area, so plenty of shops, cafes and restaurants within few minutes of walking! Will come back again for sure. I stayed in the junior suite with wife and two kids.

  • 5/5 Shakey W. 1 year ago on Google
    Location is great and both the dinner and breakfast buffet was very good with lots of different varieties of food.

  • 4/5 Rich B. 1 year ago on Google
    Best place for hosting events and of course, bright idea to put Starbucks and Buffalo’s with it!

  • 5/5 Mohamed A. 1 year ago on Google
    Excellent location and friendly atmosphere you feel at home

  • 5/5 Anas S. 1 year ago on Google
    Rooms are very clean, amazing service, friendly staff, and great location with walking distance to many good restaurants and supermarkets.

  • 4/5 ajay m. 1 year ago on Google
    Hotel has a great place of gym! Friendly staff.

  • 4/5 Khalid A. 1 year ago on Google
    The best hotel I stayed-in in Kuwait. Very well situated in Salmiya.

  • 3/5 Arundeep S. 1 year ago on Google
    It is an ok ok place, budget friendly with all basic amenities but nothing really standing out. Breakfast is decent. In the room, linen had some stains. There are not enough plug points in the room and had to unplug a table lamp to enable plugging in my laptop. In room wifi was not working while the overall hotel wifi was working , so managed with that. Location is good to get taxis and also Lulu hypermall is just across the road, so essentials items and hot food counters (indian veg and non veg) are easily available. Overall service was fine with courteous and polite staff.

  • 4/5 Hassan N. 5 months ago on Google
    Excellent Budget hotel in a prime location in Salmiya, has a restaurant and coffee shop on the Ground floor, and banquet halls on the first floor.

  • 4/5 Dipanjan M. 1 year ago on Google
    Rooms and serive is standard.. location is very good . On foos not much option for vegetarian but I feel it's not their fault as hardly many vegetarian might be checking in there... however the hotel can make some simple vegetarian food on demand ...that's would be great addition..

  • 5/5 Sameer M. 2 years ago on Google
    Beautiful and nice

  • 5/5 ahmad y. 2 years ago on Google
    Good place, not friendly management, not helping students who want to be self-reliant

  • 5/5 Mamta B. 3 years ago on Google
    Excellent hotel with prime location at the city center and next to major malls, beach and hyper market.. Hotel is very clean & comfortable. All staff are very humble, polite and cooperative. All facilities like home, infact better than home!😊 I Would definetely recommend this hotel to everybody! It's a true sample of excellent hospitality.

  • 4/5 Tom W. 4 years ago on Google
    Hotel was conveniently located to shops and places to eat. The rooms are spacious, comfortable and nicely arranged. The breakfasts varied daily and were very pleasant, especially the fresh fruit. Internet was a little iffy at times but the best part was the hotel staff. They were very friendly and extremely helpful. Having stayed in many hotels over the years, the staff here were as good as any place I've stayed and far better than most places. I would definitely recommend this hotel and I would be very happy to stay there again

  • 5/5 Nadine B. 3 years ago on Google
    A nice hotel in Salmiya which is away from Kuwait City.

  • 4/5 Khaled K. 4 years ago on Google
    Good place to stay. Rooms are Clean and spacious. The breakfast was good with a variety of food. Available parking and very close to Al Salem mall which has a supermarket and many other stores. Location is a really prime and can get anywhere in Kuwait fast and easy

  • 4/5 Firas A. 3 years ago on Google
    Free Breakfast, Free Wi-Fi Glean and good service

  • 5/5 robert g. 2 years ago on Google
    Good hotel

  • 4/5 Ministar R. 2 years ago on Google
    Well connected location and price

  • 4/5 Mohammad A. 2 years ago on Google
    Excellent, clean, staff is helpful, food is wonderful ... I'd like to thank housekeeping staff for the amazing room decoration 🎈❤️🌹

  • 3/5 Riya G. 2 years ago on Google
    It's waa just ok - no in-room dining available and restaurants were closed but since the location is good it was OK to stay for work

  • 5/5 Ali H. 2 years ago on Google
    Elegant، clean, and classy one The staff are super nice and proffessional Beautiful room and view Special thanks to the nicest Ms. Christina in the front desk Also, to Mr. Bapan Internet is a little problematic, but nothing serious though All the best

  • 5/5 Chris S. 5 years ago on Google
    Hard to find any faults with this hotel. Arrived at 8pm and check-in was the fastest I've ever experienced and the reception was both friendly and polite. I was also upgrade to a suite. The suite was clean and spacious. There was a well stocked fridge and the usual complementary toiletries. The bed was comfortable and there was sufficient coat hangers in the wardrobe (something which is often overlooked). Breakfast was good and there was quite a good selection of food. I would have liked to see some scrambled eggs but there was such a good selection of food to choose from that provided some compensation. Check out was quick and efficient. Had a very pleasant 2 night stay. I plan to book again in the future.

  • 3/5 Walid M. 4 years ago on Google
    The pros: very welcoming staff, who upgraded me just because they have vacancy. Room is very clean and service is impeccable. Starbucks is a good addition to coffee aficionados. Room has fridge, cooker, microwave, washing machine and some dishes. Breakfast is just okay (not wow). The cons: Despite it's new, the decoration looks old style. The "parabolic" view I was given was awful, no late checkout, half day charged for up to 6pm and... the inclined frame in the bed room.

  • 4/5 Liza G. 4 years ago on Google
    Hotel is central and walking distance to Marina Mall. Hotel staff is extremely helpful and supportive. The room was spacious and had good internet service, good fresh bedding and good bed. Decor needs update and curtains needs to be washed. The room feels a bit stale. needs airing. Overall good experience.

  • 3/5 Mohab H. 1 year ago on Google
    Good for sleeping only, other services are average. They give good prices for long srays

  • 1/5 esraa T. 1 year ago on Google
    Bad service - we book a hall it was awful the food is less then we order and also it was lowest quality

  • 3/5 ask M. 1 year ago on Google
    I attended a wedding and the room was small .the service was not good .

  • 5/5 The Lighthouse C. 4 months ago on Google • 2 reviews
    excellent spacious rooms; courtesy water and coffee. Friendly and helpful staff. excellent location accessible to many points. i highly recommend this hotel


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