Al Muhaidab Residence Al Ahsa image

Al Muhaidab Residence Al Ahsa

Hotel

😠 Bathroom's sink was not maintained and broke as soon as I touched it. Hotel made me pay a penalty without even considering the reason why the equipment broke. Really disappointed, this is unfair! People often mention hotel, room, good, service, water, staff, breakfast, excellent,


Address

9H63+QC2, Al Salmaniyah North, Al Hofuf 36421, Saudi Arabia

Website

muhaidib.com

Contact

+966 13 575 5991

Price rating

$61/night

Rating on Google Maps

3.70 (737 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (18) room (11) good (10) service (8) water (7) staff (7) breakfast (7) excellent (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Tarek E. 5 years ago on Google
    Bathroom's sink was not maintained and broke as soon as I touched it. Hotel made me pay a penalty without even considering the reason why the equipment broke. Really disappointed, this is unfair!
    6 people found this review helpful 👍

  • 5/5 Rizwan 2 months ago on Google • 25 reviews New
    Everything I found excellent. Staff was very nice and kind. Excellent management and super location.. We will prefer to stay here than any other hotel.

  • 1/5 Ahmed H. 2 years ago on Google
    The service is bad and the management does not solve the problems and the bathrooms smell bad and there is no hot water..... Bad experience
    3 people found this review helpful 👍

  • 1/5 Vijaysimha M. 4 years ago on Google
    If there was an option to rate this hotel NEGATIVE, I would have done it. Extremely overpriced. Attitude of staff horrible. No restaurant, room cleaning not done even if you request everyday, no room service, people don't understand English. No hot water in tap, Refrigerator in room doesn't work.
    2 people found this review helpful 👍

  • 1/5 Junaid M. 1 month ago on Google • 15 reviews New
    There is a very bad smell in the room. I kept the windows open all the time. Please be careful with the payment. I had booked hotel through agoda and when i reach there, the reception staff gave me an offer to pay a lesser amount which is the actual price. I had paid the money in advance and was happy. But when I went to check out the following day, a different receptionist requested me to pay an additional amount in accordance with the cost of my Agoda reservation. I informed him that I had already paid the offer price he had given me when I checked in, but the receptionist had been quite pushy and had made me pay a large sum of money. It's the worst hotel customer service I've ever had.

  • 3/5 Hanna f. 9 months ago on Google • 14 reviews
    Hotel was good with much 3 star facilities. With complimentary breakfast which was so nice.. One problem we felt is with cleanliness and maintenance. (Bathroom floor)

  • 1/5 Thomas A. 3 years ago on Google
    Old hotel with old facilities. Not really clean and very poor service from the staff. Don’t stay here too long.
    1 person found this review helpful 👍

  • 4/5 Wael H. 1 year ago on Google
    Some one entered my room by mistake while I was sleeping I get chocked actually I never get like that experience allover my life 🤣
    1 person found this review helpful 👍

  • 4/5 Khaled A. 11 months ago on Google
    Well serviced. Entry is not that pleasant, but all in all the hotel is good.
    1 person found this review helpful 👍

  • 5/5 Waleed A. 1 year ago on Google • 4 reviews
    Excellent service and friendly staff.

  • 4/5 SURVIVALUTION 1 year ago on Google
    We stayed here 5 days, 4 nights. The entrance is on the side of the building and I would give parking access a 5/10 score. It is situated on the main road from Riyadh so expect some traffic noise, but the heavy curtains do tune some of it out. The location was good as we could access the main routes fast and could reach our destinations in good time. I would have loved some information facility at the reception where one could find information on interesting sites with times and details in the area that could be visited. We wasted our first day pitching up at numerous museums that were closed etc. The staff were courteous, gracious, friendly, helpful and we were attended to immediately. The Breakfast was great with many local offerings and a selection of bread, cereals, grains, greens, vegetables, eggs, chicken, and salads that we would have needed a month to sample all of them. The dining room area was well-maintained and large enough with comfortable chairs and breakfast is served from 6:00-10:00. The rooms are adequate with everything you need for a short stay. They come equipped with daily tea/coffee packets, a bar fridge, microwave, kettle, 2 sets of cutlery and crockery, a small 2 plate induction stove, pots, cooking utensils and a wash basin. I would, however, have loved to get some dishwashing liquid and cloths for washing and drying dishes included as well as a pair of scisors. There is a TV with couches and a 4-seater breakfast table. The bed and cushions were very comfortable with ample closet and dresser space that included a safe. I would have loved to see some artwork on the walls. There are numerous local artists that can easily depict traditional scenes out of daily Saudia life that would add some atmosphere to the hotel. The bathroom had a shower/small combo bath and soap, shower gel and hand cream is included. We used 2 units during our visit and the first unit only had a shower. The floor was very slippery, and the outlet was built in such a way that the whole bathroom floor was full of water after a shower despite our best efforts. This could be improved. We could also not reach the bathroom window to open it. The heating for the bathroom water is obviously far away and the water had to run for many minutes before one could take a medium-hot shower. This seems wasteful to me in a water-scarce country. Both the lounge and bedroom are equipped with central air conditioning that worked very well. Free Wi-fi is included. I would absolutely recommend a stay at this hotel.

  • 4/5 Shamshad A. 1 year ago on Google
    Power socket for mobile charging are very far from the bed

  • 1/5 Saif A. 1 year ago on Google
    Very poor hotel, too much noise, you can not sleep in the daytime.since last year until now ,they still have constction ongoing,bathtub is very bad.also the distance from the entrence to my room was too far.i don't recommend the hotel for anyone

  • 3/5 Salman K. 1 year ago on Google
    Did breakfast and it was good

  • 2/5 - I. 1 year ago on Google
    The bathroom was very dirty and couldn't sleep well from the construction

  • 1/5 Omar L s. 11 months ago on Google
    The service not good and the management does not solve the problems and the bathrooms smell bad and there is no hot water..... Bad experience

  • 4/5 Ahmad Anas i. 1 year ago on Google
    Nice hotel but maintenance not that much quick even reported

  • 4/5 Mohammad (. 1 year ago on Google
    Nice hotel but hot water not available

  • 4/5 Zaki Al S. 2 years ago on Google
    New hotel, clean and quiet.

  • 4/5 Nafiq A. 1 year ago on Google
    - The Bathup is broken, when i step on it there is hole between, it's not safe.. It's dangerous because the toes can be trap between. - Doesn't have light bulb - elevator too small

  • 3/5 Ifeanyi E. 2 years ago on Google
    Nice hotel

  • 4/5 Marwan M. 2 years ago on Google
    Overpriced, but overall good hotel

  • 5/5 Ahmed M. 2 years ago on Google
    Clean, excellent hospitality, delicious and many varieties in breakfast, great value for money

  • 5/5 MD Zubayer R. 2 years ago on Google
    Just awsome place and good service management.

  • 5/5 jamil N. 1 year ago on Google
    Great place to stay, room size is excellent, room services are excellent, breakfast is excellent, reception staff are excellent, I recommend it to everyone. 

  • 5/5 Eduardo C. 2 years ago on Google
    Great Rooms!

  • 4/5 Naj M. 5 years ago on Google
    Some rooms were broken. But the staff and receptionist were really helpful and happy. 1 star off because the design of the building is weird.

  • 3/5 Muhannad G. 3 years ago on Google
    Good hotel but rooms can be a long walk from the elevators

  • 1/5 Alawi A. 3 years ago on Google
    It says 4 stars but may be 1!!!, poor Maintennace. The sofa is tilted because the legs are broken. After 10 hours out of the hotel we came back to find the place was not even cleaned!!!

  • 5/5 Mohammad Saeed B. 4 months ago on Google • 1 review
    Hotel service is very good,room food and others is Too good..💗💗💗 I appreciate

  • 5/5 Md H. 4 months ago on Google • 1 review
    Cleaning and room smile..is well ... everything is Good 👍.

  • 5/5 Ab R. 2 months ago on Google • 1 review New
    Very nice and clean hotel, breakfast is very tasty

  • 5/5 Ridoy R. 1 month ago on Google • 1 review New
    Very clean, highly recommended


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