1/5 Thana A. 1 year ago on Google
The
concept
of
what
StudioRepublik
is,
is
absolutely
brilliant;
I
wish
a
place
like
this
could
open
in
every
neighborhood.
The
execution
of
it
however,
is
a
train
wreck.
*The
turnover
for
their
staff
and
the
coaches
is
unreasonably
high;
most
coaches
are
frustrated
with
the
management
there
and
it
is
obvious.
The
good
ones
always
end
up
leaving.
When
they
opened,
they
truly
hired
top
notch,
dare
i
say
overqualified
instructors
and
gradually
their
pay
budget
got
lower
and
so
did
the
quality
of
coaches.
*Frequent
schedule
changes,
classes
cut
from
schedule
even
if
they're
regularly
full
*You
cannot
show
up
to
a
class
more
than
2
minutes
late
and
you
face
penalty
of
losing
your
ability
to
book
classes
if
you
don't
make
it
to
your
class
in
time
and
someone
takes
your
spot.
*they
don't
answer
their
phone
sometimes
even
if
i
call
various
times
in
the
day
to
reach
reception.
*a
lot
of
technical
difficulties
with
scanning
the
bands
at
the
gates
*parking
is
extremely
difficult
at
peak
times
and
the
surrounding
businesses
will
often
use
our
parking
to
make
things
worse
*management
is
unprofessional
-
they
do
not
mind
ignoring
your
emails/messages
or
answering
you
passive
aggressively
*their
costs
are
outrageous
(as
I
am
writing
this)
they
have
increased
the
cost
of
their
membership
by
about
30%
each
time
I
have
renewed
since
they
opened
their
doors
and
i
will
no
longer
be
renewing.
*lack
of
sufficient
equipment
in
several
of
the
classes
*poor
customer
service
-
when
there
was
an
ongoing
IT
glitch
with
my
booking
app
several
times
and
I
couldn't
book
classes,
they
didn't
let
me
go
to
my
classes
and
it
took
several
phone
calls
and
visits
to
reception
because
no
one
cares
about
you.
*The
aerial
program
which
is
priced
separately
as
a
"boutique"
membership
costing
almost
7k
annually
and
hence
should
have
a
much
higher
budget
than
other
programs,
sees
a
painful
amount
of
problems
with
classes
being
removed
every
few
months,
beginners
and
advanced
classes
of
12
people
being
taught
simultaneously
by
a
single
coach,
instructors
casually
not
showing
up
to
classes,
and
equipment
that
is
faulty.
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