1/5 Jo C. 5 months ago on Google • 4 reviews
Avoid
Area
Store.
Don’t
buy
Dream
Mattress
Avoid
Area
Store,
especially
don’t
be
fooled
by
upscale
quality
and
piece
of
mind
of
buying
good
products.
At
area
store
Portugal,
Amoreiras
in
Lisbon
my
partner
was
missold
Dream
mattress
as
a
very
soft
mattress,
which
is
not
the
case.
My
partner
finds
it
hard
and
gets
pain
in
pressure
points
while
I
who
love
hard
mattresses
get
radiating
pain
across
the
body,
likely
joints
pain
according
to
my
online
research
(which
sounds
scary
and
ironic
if
I
were
to
get
chronic
joints
inflammation
for
paying
premium
price
for
a
mattress
from
an
upscale
store).
I
wake
up
at
night
in
pain
and
pain
radiates
to
parts
of
the
body
that
don’t
directly
touch
the
mattress
from
forehead
to
edge
of
the
foot
and
all
my
internals.
The
customer
service
is
unresponsive
and
we
are
stuck
with
with
a
brand
new
500
EUR
queen
size
mattress.
It
is
unacceptable
for
the
shop
assistant
to
mislead
the
completely
unknowing
customer
seeking
soft
mattress
into
believing
the
bonnell
mattress
known
for
its
rigidity
and
only
20cm
high
(vs
27cm
spring
pocket
mattress)
is
able
to
produce
soft
feel
especially
for
a
slightly-built
person
with
no
more
than
70kg
weight.
It’s
simply
technically
not
a
suitable
mattress.
The
fact
that
it
evokes
such
a
pain
across
my
body
makes
me
wonder
how
badly
it
is
designed
to
produce
such
an
effect.
Avoid.
It’s
the
biggest
fail
by
area
store
but
not
the
first
our
lawyer
is
engaged
with.
We
were
delivered
a
dining
table
with
a
dent,
discovered
only
after
assembly
men
left.
Thanks
to
lawyer’s
involvement,
and
after
silence
and
refusal
to
replace
by
area
store,
eventually
the
table
was
replaced.
Also,
we
were
sold
dirty
cushions
from
the
store
room
at
the
Area
store
amoreiras
in
Lisbon.
Fortunately,
it
was
discovered
at
the
till
so
we
got
refund
immediately.