Oak Street Health Rio Bravo Primary Care Clinic image

Oak Street Health Rio Bravo Primary Care Clinic

Medical clinic Community health center

One of the Top rateds in South Valley


Address

1625 Rio Bravo Blvd SW #36, Albuquerque, NM 87105, United States

Website

www.oakstreethealth.com

Contact

+1 505-226-0153

Rating on Google Maps

4.70 (46 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm
  • Wednesday: 8 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: staff (12) time (9) doctor (8) friendly (7) Street (7) called (7) nice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Rudrani B. 1 year ago on Google
    Dr Sam Tri is the ultimate doctor! He listens well, responds with knowledge and deep caring . He takes his time and is the best physician I’ve ever known. The entire staff is remarkable as well !! Bravo !!!

  • 5/5 L D. 6 months ago on Google
    Great place. Medical staff that takes time to listen, staff is efficient and kind, super clean facility.

  • 4/5 Tony C. 6 months ago on Google
    All the staff and doctors were very friendly and helpful. But the wait time was way to long.had to wait one hour to get to a room and then wait 30 more minutes to see a doctor.

  • 5/5 Norman O. 6 months ago on Google
    They were pleasant. Doctor took time to explain how Oak Street works compared to the normal physician office. He also explained the services that Oak Street provides

  • 5/5 Tommy E. 5 months ago on Google
    All were very friendly. It was so nice to go to a place that actually spends time with you, talks with you instead of rushing you out quickly for the next patient.

  • 1/5 Lori M. 7 months ago on Google
    This is a review of my experience with Oak Street Health on Rio Bravo near Isleta in Albuquerque, NM. The only reason they get even two stars is because my doctor, Dr. Tri, is wonderful! And the staff and nurse are very nice. I would have given them five stars except: 1. I have chronic UTIs and for some reason the have a problem treating those. This time, on July 24 I went in to pee in a cup. The nurse said I did not have a UTI. I said yes I do. She said they’d send out my sample to be tested. The next time I called them, they told me they threw my urine sample away and I would have to come back and pee in a cup again. I said I couldn’t do that because my car needed repairs! They sent over their company vehicle to collect my urine in a cup. (They kept changing the time so when they got here I could only provide a tiny bit.) I heard nothing, so I called the next week and was told they had not looked at my results, but would look and call me back. The next day I did not hear from them so I called. The nurse called me back and said I did have a UTI after all. She said the doctor would send in an RX. I had it delivered the next day. So IT TOOK THEM A WEEK AND A HALF TO TREAT MY UTI, which was making me feel miserable. No reason, no apology. 2. Communication in general is horrible. It's pretty difficult to communicate with my doctor and even my clinic. There is no MYCHART or any patient portal. I’m told they have a proprietary portal that might be ready next year. 3. They cancelled my first appointment without telling me. I found out the day before when I called to confirm the time. Someone called me from their “corporate team” about my concerns. They called multiple times, but refused to leave a call back number. I didn’t answer the phone because I was fatigued from my untreated UTI and was sleeping all day! I’m not impressed, obviously, and it looks like I’ll have to leave. Too bad.

  • 3/5 Steven D. 4 months ago on Google
    It was confusing. Requiring 4 office visits per year is not always necessary and the insurance coordinator wanted access to my Medicare website account. I signed 2 consent forms but was not given a copy.

  • 5/5 David V. 5 months ago on Google
    Whenever I have to deal with a new Dr/clinic I have to feel comfortable and relaxed. Kinda like a feeling at home feeling . You have done both and I'm very happy with the results now as far as recommending a friend I would have to give an answer after two or three visits to your clinic. I don't see no problem though in highly recommending this Clinic to my family and friends.

  • 5/5 Melody D. 4 months ago on Google
    I definitely would and have recommended Oak Street Heath to friends. Everyone is always friendly and helpful when we come in to see Jose. Kim has gone out of her way to help me with issues that were caused by another office as well as by my insurance. Michelle has also helped with these issues. Jose Velez, NP is very caring and careful. He has made sure that anything he orders for us does not interfere with any other medication. He explains things clearly and so I can understand what he says. Yes, this is the best clinic I have had.

  • 5/5 Elizabeth G. 10 months ago on Google
    Very helpful and well informed staff. Loved the scribe in the room so doctor could focus on me.

  • 5/5 Melanie-sunshine P. 11 months ago on Google
    The staff was nice and the doctor explained to me the reasons why taking my meds are so important to my overall health no body has ever explained why so I never use to take my meds…

  • 4/5 Brenda M. 1 year ago on Google
    The staff was helpful, friendly and caring. The community room is a plus! The snacks? Appreciated! The facility is clean. I’m glad there’s a van 🚐 for any needed transportation. I have recommended Oak Street to a couple already. My eldest daughter is taking notes for her future. I am pleased that the faculty is close to my home. I like the focus to keep patients out of the hospital as much as possible. The intake seems thorough. I feel supported in a health care system is most often impersonal and cold! The community room even has: games, a television and accessible computers!

  • 5/5 Lorraine “Jeannie” M. 8 months ago on Google
    Dr.went pretty much over everything with us. The people there are very friendly and nice.

  • 5/5 Hispano Chamber A. 9 months ago on Google
    Everyone was extremely nice and welcoming. I felt as though they all wanted me to be comfortable and confident in their ability to assist me.

  • 5/5 Patricia G. 1 year ago on Google
    My first visit was amazing the staff is so excellent thank you

  • 5/5 Ruth R. 1 year ago on Google
    I like how close it is to my house, and how nice the facility is. Everyone was very friendly too.

  • 5/5 Jess V. 1 year ago on Google
    Dr Tri was very attentive to me.He also made me understand all the medical lingo without; making me feel beneath him. Overall I think I made a good decision to continue with him as my Primary Doctor

  • 4/5 Aleene J. 1 year ago on Google
    History was taken very well. People pleasant and knowledgeable. Facility clean and organized. Would recommend to others.

  • 5/5 Lisa K. 1 year ago on Google
    Yes I would recommend to a friend. The entire staff was friendly and helpful. There is a lot for the patients to do and look forward to. The staff were all professional and were warm and welcoming. And everything was explained where the patient can understand. Very clean facility and comfortable.

  • 5/5 Richard H. 1 year ago on Google
    Excellent service. Knowledgeable staff. Personally interactive. Would not only recommend Oak Street but very glad I was mailed a solicitation and glad I responded. Just what I needed

  • 5/5 Angie D. 1 year ago on Google
    My dad hates every doctor. He had nothing but good things to say about Dr. Tri. My dad is usually an unsatisfied grouch and he was so complimentary of all at Oak Street, including Mark, the gentleman who drives the shuttle.


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