2/5 Karen S. 7 months ago on Google
The
staff
was
very
nice
of
this
hotel,
but
I
think
the
housekeeping/maintenance
has
some
issues.
Our
first
room
had
a
refrigerator
that
was
loud
enough
to
keep
us
awake.
It
was
a
weekday
and
we
went
down
to
report
it
to
the
desk.
They
let
us
know
maintenance
was
still
in
the
building
and
would
be
on
it.
They
never
fixed
it.
Our
room
seemed
a
bit
stuffy
so
we
turned
up
the
air,
when
we
got
back
the
room
still
seemed
warm
so
we
boosted
the
air.
We
woke
up
in
the
morning
and
the
room
was
hot.
We
were
running
late
so
we
turned
the
air
down
and
left
the
room,
when
we
got
back,
it
was
obvious
the
air
was
not
working.
We
went
down
to
the
desk
and
reported
the
air
and
the
refrigerator
still
not
working.
They
didn’t
know
how
to
fix
it
so
they
moved
us
to
another
room.
After
packing
all
of
our
things
and
moving
and
getting
to
the
new
room,
I
walked
around
the
side
of
the
bed
and
found
garbage
laying
on
the
floor.
It
was
a
pretty
big
piece
of
garbage
so
I
don’t
know
how
they
could’ve
vacuumed
or
made
the
bed
without
finding
that.
Then
we
went
into
the
bathroom,
and
I
pulled
a
tissue
out
of
the
box
and
a
red
rubber
earbud
case
came
out
with
it.
Once
again,
I’m
not
sure
how
they
could
have
cleaned
the
bathroom
and
put
those
decorative
tissues
in
the
top
of
the
box
without
seeing
it.
I
checked
the
bed
to
make
sure
it
had
clean
sheets.
I
wiped
down
all
the
flat
surfaces
in
the
room,
which
were
sticky
in
places.
At
some
point,
we
took
our
shoes
off
and
realized
the
floor
was
wet
next
to
the
nightstand,
maybe
a
previous
guest
spilled
something,
but
still.
I
have
to
suggest
you
check
your
room
thoroughly
before
unpacking
or
settling
in.
We
were
too
tired
to
ask
for
another
room
at
this
point.
I’ve
spent
almost
an
hour
on
the
phone
today
with
the
hotel
and
with
Hampton
customer
service
trying
to
get
the
50%
refund
I
was
offered.
It
hasn’t
happened
yet.
I
think
a
week
is
long
enough.
Honestly,
at
this
point
they
should
refund
the
whole
visit.
Vacations
are
supposed
to
be
relaxing
and
one
shouldn’t
have
to
clean
up
garbage,
move
rooms,
clean
sticky
spots,
or
wear
shoes
in
your
room
because
the
carpet
is
wet.
2 people found this review helpful 👍