This place was horrible! In many ways, but I don’t have enough space to explain every detail, but the main reason I will never, ever return, is the fact that my wife fell from the upper level seating and no employee including manager was sympathetic to my wife. We were not looking for a free meal, if you can call it that! Nor, are we looking to sue, but it would have been nice for any employee to show some compassion. Another unsatisfied customer that will tell everyone that I can, about this atrocious place!!!

Go to Viet Rice. They have wonderful attentive and friendly staff. Don't waste your time at pho bar anymore.. I don't know what's happened in here but as long as they keep the current manager they might as well close the doors. She was by far the rudest most inept human being I've had to deal with in quite some time. N-E-V-E-R did anyone come to our table to check on us after we received our food. I ordered stir fried egg noodles, they dumped so much soy sauce on them they were inedible and I love salt. We shared the salad while I waited for a server.. we were going to order another salad and see if we could get more noodles to fix the noodle dish. The food is usually very good and I figured it was a fixable issue. But the server manager came to our table and without a word took the food and left. Not asking us. Then when I confronted her at the register she rudely snapped that I said I wasn't going to eat them.. I N-E-V-E-R said that and nobody ever came to speak to us or anyone else for that matter. I told her we were waiting to get a box and place another order and she snapped 'the kitchen is closed'!... They are going to be closed on weekends due to a serious staff shortage according to the signs. A staff shortage is absolutely NO excuse to treat customers this horrifically. You might as well keep it closed if you can only hire rude abusive managers. I really enjoyed the food here and this used to be a favorite restaurant but I will not be returning here. To the owner STOP hiring substandard managers to run your business into the ground by running off all your customers. Bye Felicia

Surprised with takeout order. Ordered 3 entrées, only had 2 when I arrived home. Called back and spoke to Stephanie (manager), she said that they were supposed to tell me that 1 of the ordered entrée was not available. Call taker did not mention that when I placed the order. When I picked up order, no one let me know that 1 entrée order was not filled. The sad circumstance is that the manager made excuses and made it seem that I was partly responsible. Also, the meat for the pho we ordered was so fatty and hardly had any meat.

As much as I do not like giving businesses bad reviews, Pho Bar has slowly been going down the drain. Ever since they hired this new manager. The whole quality of customer service has disappeared too! As much as I loved going to Pho Bar and recommending it to friends and family, I will no longer do so. Replace this current manager you have or just shut down the Pho Bar, they are sinking your business Owner of Pho Bar!

Being new to Pho, I asked for recommendations and got some spring rolls, beef pho and a noodle bowl. The bowl was only served with fish sauce and it didn't set well with me (I probably should have just asked for a different sauce), and there were just so many noodles. The pho was delicious, and the grilled chicken spring rolls were good as well. It seemed to be unusually busy and it took about 20 minutes to get our check.

First time customer during my business trip. Hands down one of the most affordable Pho restaurants in Rio Rancho. Ordered medium plate of soup and after it was brought, realized that small would be more then plenty. Keep in mind, medium size bowl will get you more then full. Very tasty food and friendly staff. Will definitely return. This place is one of the lowest prices of Pho food and They conveniently accept Apple Pay

#33 Brisket Pho, shrimp sausage on sugarcane, #62 grilled pork with egg rolls and noodles and fried butterflied shrimps. All flavors were excellent and consistent. I always look forward to our next visit.

Had amazing pho here for lunch. We've always had a good experience here- consistently well-seasoned food, very fair portions, good prices, and table areas are clean. All restaurants have had staffing issues the past couple of years, so we try to be patient, but honestly we haven't had big service probs here at Pho Bar. I would actually like to see the owners develop the strangely empty bar area off to the the west side of their space into something cool. It's seems like a waste of money and square footage to leave it as is. Loved original Cafe Trang off central, and now love Pho Bar. Keep on keepin' on! Pho the mean reviewers; ).

We go to Pho Bar very often and lately the service hasn't been the greatest, except for one waitress. Always new faces when we go in every time and they are brand new and don't know what they're doing, when we walked in we weren't greeted just got asked rudely if it was for here or to go? Then told us to sit wherever, high chairs were dusty and unkept cleaned it myself, after we ordered they came back about 15 mins later and said they didn't have Wi-Fi on their phone so the ticket never went through so we waited another 20-25 mins for our food, with a toddler believe me that's not always easy. Then when they brought our food out they messed up my toddlers plate, and my fiancés plate, had to send back and wait longer, but the waitress said I need to look at the ticket instead of taking our word for it, I know what we ordered hence we've been going here for so long. Oh and to add to it our check came out to over 73 dollars when. Normally we would spend about 50 usually, no discount added or anything for all the problems and an added non cash fee to our ticket on top of it all, Sad to say we won't be returning here anymore.

Got some take out while having some drinks at Brew Lab next door and they were gracious enough to let me borrow a noodle bowl. The pho was top notch, highly recommended.

Called in an order for their bahn mi and egg rolls. Service was friendly for take out. However, the bahn mi did not taste fresh and ended up being tossed. The pork egg rolls were tasty, though I didn't like the sauce that came with it (tasted old). The Thai Iced Tea tasted good, too. Won't eat here again.

In my opinion, this is the best pho in town, including Albuquerque. Very traditional, very tasty. Their appetizers were also delicious. Been in here a few time and they haven't disappointed me yet!

Not the same food .Pho broth had no flavor . Seems as it was watered down and springs rolls were skimpy not much chicken and falling apart .

This used to be my favorite restaurant and I was looking forward to going again for a nice Saturday night dinner but noticed they're closed weekends. Terrible and inconvenient hours for anyone who has a normal job. I honestly do not know when ill be able to visit again as I work fulltime and don't have time during the week to go out to eat. Pho Bar please rethink your open hours.

Went tonight for dinner on 10/5/2022. Service was awful. My mom food came out before mine and I had to sit there and wait for my food to be brought out. Before my food was brought out, my moms food was already cold. If you serve one persons food, you also serve the other persons as well. This place is also new ownership. The food taste different, the atmosphere is different, everything about this place is just different.

This is our go to restaurant in Rio Rancho for Pho. They are fast and the food is always delicious. Whether you’re dinning in or getting takeout. I highly recommend.

Never disappoints. Pho is phenomenal and so is the service. Love the Thai ice tea or Vietnamese coffee. The Banh Mi sandwiches are great. Must have eaten here over 25 times.

Our go-to pho place. The rare steak pho is tasty with a rich, savory broth. We usually order fried egg rolls or fresh spring rolls to start, and the lemongrass beef Bahn mi is the best I've ever had.

Delicious! service could be better, but my family and I enjoyed our pho combo

Had shrimp spring rolls and pork spring rolls. Both were very good. We ordered Pho and Spicy Lemongrass soup, very disappointed. Reminded me more of a caldo de res, very greasy taste. Thai Iced Coffee took forever and was way too sweet. Will not be going back.

I'm a first-time customer, and this place is wonderful! Even though they were understaffed, the service and attitude were excellent. So much delicious food, especially the pho, porkchops, and ice cream! Will definitely return next time I'm in town.

So we love the pho bar hate that it cLoses Sunday. The phood of is phabulous pun ! But guy’s restaurant 101……Both servers are not germ conscious one gal is scooping out food with her bare ungloved hand so she can stack bowls for easier bussing. Our server sticking her ungloved fingers in the used drink tumblers while bussing. Use buss trays or gloves. I’m pretty sure they didn’t wash there hands when they served our meals that were again phabulous. Owner if you take the time to reply I would appreciate it Oh the force tip technique is also a turn off. Standard tips are 15 % before tax

Their fresh rolls are one of the freshest I have had across having tried several Vietnamese restaurants. Pho is excellent too and service is pretty quick and the pricing overall is reasonable.