Mike sold me my heartland mallard, but it was Raul in the service department that really made the difference. He knows his sh*t. And took time to explain the details. Thanks Raul

Bought this slightly used beauty from Ram Motors. They treated me great and even held the truck for two weeks while my trade in got out of the shop. Couple minor issues with the new truck like a small ding in the windshield which they have agreed to cover. Very, very happy with their service!

Original review was written prior to delivery. We Bought a new Pause 20.3 trailer from RAM. In fact, we were the first retail customer buying this new rig. Realizing that a brand new trailer comes with a steep learning curve considering the MorRyde, Starlink, Victron, Winegard, and Garmin systems onboard. However, RAM was more interested in the sale rather than customer service. RAM took no time at all to learn the systems and even faked the warranty card submitted to the manufacturer. The rig was delivered to Arizona with a broken front jack along with many error messages in the Garmin system. They took no time to understand how to put the trailer in transport mode so the jack stayed partially extended and somewhere in transport hit the hack causing it to be forced out of alignment. It had to sit in front of our house for a week while we had the jack replaced. The pause was delivered with only one master key that opened the doors. The warranty checklist was already filled out under owner column and seller by RAM. It was clear that we had not even seen the trailer, but the paperwork sent to the manufacturer made it look like we had checked each item on the list. Simply not true. And very misleading. When asked for a new clean copy of the warranty paperwork, this time they checked off each item under owner and left the seller side blank. This was troubling and quite misleading. We tried to use the trailer, but the solar system would not charge the batteries, and both the stove and oven would not work. The WiFi ranger and starlink were not functional. And the extra items included like the auto door opener, tire gauge monitor, and camera system monitor were never setup. The boxes were opened, units were taken out or plastic and just shoved in a bag, but never properly programmed. Needless to say our first camping experience was terrible. And all due to RAM’s failure to check all systems before delivery. The unit has spent more time in an RV repair facility in Arizona than we’ve used it for camping. The RAM warranty department was worthless. Anytime the Arizona dealer called on the open claim items, the RAM folks could not find the warranty paperwork. Maybe that had something to do with RAM pencil whipping the warranty card sent to the manufacturer. Or that they understood zero about operating the Pause systems, so they just wanted to remove themselves from their warranty responsibilities. Either way, pretty unprofessional. Five months later and several calls and emails, RAM finally sent us a second key. Thanks! The RV center in AZ must have reached the same conclusion about the RAM warranty folks, because with zero assistance from the RAM staff, they quickly realized it was best to bypass RAM and work directly with Forest River Pause manufacturer. We do recognize that RAM may not have had the time, staff, or desire to learn a new rig’s systems. But dropping the ball numerous times is no excuse for rushing a sale. RAM motors of Albuquerque may be great at selling other motorhomes and trailers, but from our experience, until they dedicate someone who will take the time to learn the Pause, they have no business selling them. As for their warranty department, maybe the falsified warranty paperwork was due to just rushing the unit out the door, but buyers should be aware to carefully check all paperwork and make RAM show you that the systems actually work before taking possession. I would also inquire about who is in the warranty department and how long they have been there. As well as what service guarantees they will honor before having to just deal with the manufacturer. That is if RAM will give you a straightforward answer. Good luck!

Ram Motors is as an excellent place to shop for my RV needs. Joseph was very easy to work with and answered all my questions in a timely manner. Every time I called Joseph, he would answer or call me back as soon as he could. I recommend Ram Motors and Joseph if you are in the market for a RV. Thank you!

Went to Ram last weekend to see about trading in my pop up for a travel trailer. Was met with an immediate smile and great service from every member of the staff. Lucas and Uriah were straight forward with their offer for my trade along with doing everything they could to ensure I was able to get what I was looking for at the best price! Today I went to get my new trailer was again given a great 5 star experience from everyone I encountered. Along with a full walkthrough plus everything I need to take that first trip. I would definitely recommend visiting this great staff and place if you're ever looking to get a trailer.

Ram Motors has been great to work with. Purchased a camper from them and, through no fault of theirs, had some manufacturing defect issues. Ram went to bat for us w the manufacturer. All along, the service department was great. They kept us in the game for many a weekend. It’s easy to have great customer service when everything goes smooth. You see a dealer’s true colors when there are challenges and in this instance Ram stepped up.

During the initial purchase process Ram Motors was very helpful and courteous, but that’s where it stopped. This was my first purchase of an RV and I learned a lot about what I should have done. Live and learn. I purchased a 31’ RV. I was told that it would be camping ready when I picked it up. The salesman was not knowledgeable when we did the walk through. He was rushing and just trying to get me to accept it. It was sold to me with bad jacks, leveling system will not keep the RV level, jacks creep up once there is weight on them. The sofa sleeper was missing the mattress. Found this all out a week after I picked it up and went camping. My advice is not to go to Ram Motors, but if you do purchase from them, have the salesman show how EVERYTHING works. Make sure the unit stays level. Luckily I was a forklift mechanic so I have the ability to fix my leveling system. I assume they knew the jacks did not work and didn’t want to spend the money to fix them, and just wanted to pass it on the customer.

What a friendly company! Come on people, do not sleep on RAM MOTORS RV & TRUCK! Absolutely amazing selection, great prices, no high pressure sales and quick turnaround! KC, our sales person, went above and beyond for us over and over. Would Highly Recommend! Thank You RAM & KC!

To start, this place has great prices, great people, and a great selection with exceptional service too! Not pushy at all but rather super helpful. They deserve the long winded recognition Im going to give them. For starters, the deal we got on a brand new Cliper 9.0 was so good we drove to Albuquerque from Tucson, AZ. But thats not what I'm here to boast about, its about the customer service that came after the sale was done. Unfortunately, 20 mins after we drove off the lot our trailer brakes locked up from faulty wiring on our 7 pin our local mechanic installed wrong, and we were literally stranded 7 hours from home. We called our sales guy Joseph and him and the actual owner of this huge dealership, Chris, came and got us. He towed our rig back to his shop and spent an hour repairing the shoddy work done in Tucson. I spent that hour in a panic fearing a repair bill I couldn't afford after having just spent thousands in Tucson on it, a bill that would've been justified and that I would've paid with no complaint whatsoever....but a bill never came, the owner didn't charge us anything! What kind of dealership does that for strangers? Well, the owner of Ram Motors does, and I'm still taken aback by the kindness of the people here. Chris Nelson, Joseph and Uriah all deserve a heartfelt thank you from us for helping us out when we were stranded, and for selling us our first camper at such a reasonable price. When its time for us to upgrade in a few years, I'll be making the 7.5 hour drive to buy from here again. Nice selection of campers and RVs, great prices, and truly kind people. By the way, we love our camper, all the extras that were included, and will have the time of our lives in our first camper. Thank you again Chris, we appreciate you and all your awesome employees.

Joseph was the absolute best with helping me pick out the right trailer for my needs. He was attentive, and informative and when I had decided on a trailer in their lot, made the buying process easy and fun. Everyone at Ram was very chill and not pushy, while at the same time taking excellent care of us. Once we bought the trailer, they did a complete preparation, added some extras to it, and worked on some very minor aesthetic wear we had requested. They also secured deliver to our farm hours away. Having gone to almost every lot in Albuquerque and looking at tons of trailers, Ram was definitely our top pick!

Joseph went above and beyond for us when we were locked out of our trailer, out of the goodness of his heart, he gave us his own trailer key to have since it was a match for our trailer. Mike as well searched high and low for a key for us on a day when the service center was closed, he took the time to still go in there and do his best to find a match for us. Honestly can’t say more about the care this company and their employees take for everyone that walks in their doors.

Joseph was very professional, knowledgeable and helpful. Ram Motors had a great selection and prices lower than other dealers. I highly recommend

RAM RV took good care of us. Seamless easy business process. Place is super clean and friendly. Looking forward to our next Rv purchase. Nice to leave an RV dealer happy and not frustrated.

Had the pleasure of buying my first travel trailer from here, and couldn't be happier. Donnie treated my family and I like family right from the start. Uriah did everything possible to make us happy as well. We went to a fee other dealers, but none of them were so attentive to our wants. I would highly recommend Ram to anyone looking for a camping vehicle. Thank you guys! Fausto M

JD and the entire team were great. Best experience buying any kind of vehicle. They were very nice at every turn and were never pushy. It is the small family feel, I have already recommended them to friends who are looking. It was awesome to see JD stick around to watch us pull out with our new unit. You could tell he was happy for our family and the start of our next adventures. Thanks Ram Motors Family!

My sales person James Cordova was fantastic!! He was awesome! Uriah was amazing, the owner Tony .. everyone was so wonderful!! Just a great experience!!

We had such a great experience buying our new fifth wheel from Ram Motors and RV. Our sales person, Ariel, was wonderful to work with. She went up and above to help us through the process and make sure everything was just right. Would definitely recommend them.

If I could give them 10 stars, I would! Absolutely amazing customer service. Thomas was quick to take care of us with some repairs needed in our RV even though we didn’t purchase it there. We were told by the owner of the RV company that if we want the best of the best to make the five hour drive to Ram Motors RV and Truck and they would take the time to make things right. Everyone we encountered during our visit was very friendly and nice to our dog. The service tech, Jose knows his stuff…top notch guy right there. He patiently answered our questions and took his time to ensure everything was done correctly. We are fortunate to have found this amazing dealership!

Ariel was my sales person and she was awesome. Very knowledgeable, helpful, friendly and provided overall great service!

We found the 5th wheel we wanted on line at Ram Motors. Joseph helped us get a great price. Joseph and Uriah helped us with our many questions and paper work we require to bring the 5th wheel back to Canada. Joseph gave us a good walk through explaining all about the 5th wheel and how use it. Felipe and team did a great job with Installing hitch and turn over ball. They spent time explained how to use it. Thanks to all.

Jaden was our salesman when we stopped by to look at their selection. We were upfront about what we wanted and he didn't try to push alternatives onto us. We really appreciated the honesty and respect for our budget. He was also extremely knowledgeable and part of the reason I felt comfortable pulling the trigger on a purchase that same day. His interpersonal skills and professionalism make him a great person to work with while shopping for the perfect trailer or RV.

A relaxed shopping experience. I was greeted upon walking in. All of the units are unlocked and you can walk the lot without having an attendant with you every step. The units were well priced and I found the selection plentiful. I found all of the staff professional and friendly. A special thank you to Joseph and Uriah, an absolute pleasant purchase.

James, Tyler and Uriah were awesome. They each contributed to my comfort level and showed me anything I wanted to see without rolling their eyes. Investing in a RV can be overwhelming and this awesome crew made me feel special and my concerns are valuable. I would recommend Ram to anyone.

My experience with Ram Motors is nothing like their competitors. I've researched my wants and needs in their site & Joseph and Mike showed it to me. The crazy part is, i didn't even buy any of what I researched, They showed me a better one that fit my needs! Uriah was great! Personable while professional. Really cool team. I recommend Joseph. Mike, and Uriah if you're in the RV market. They will get you in what you need! See them at Ram Motors off of Jacs lane and El Pueblo. Go check them out! Oh by way, Jason in the parts dept who helped me with my warranty & parts & Jerry who helped us with our walkthrough. Super helpful, Very knowledgeable guys!