UNM Outpatient Pharmacy image

UNM Outpatient Pharmacy

Medical clinic Pharmacy

😠 This place doesn't want you to get your meds. Take the afternoon off if you need to pick up, and expect them to ignore call-in refills. With full insurance coverage, I've been repeatedly denied mundane refills (completely uncontroversial elsewhere) . The last time they only gave me half of the presc... People often mention time, pharmacy, prescription, clinic, years, stock,


Address

REAR LOT at, 1209 University Blvd NE, Albuquerque, NM 87102

Website

unmhealth.org

Contact

(505) 272-2309

Rating on Google Maps

4.20 (111 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 AM to 6 PM
  • Friday: 8 AM to 6 PM
  • Saturday: 9 AM to 5 PM
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 8 AM to 6 PM
  • Tuesday: 8 AM to 6 PM
  • Wednesday: 8 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: time (12) pharmacy (11) prescription (8) clinic (7) years (6) stock (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 N C. 5 years ago on Google
    This place doesn't want you to get your meds. Take the afternoon off if you need to pick up, and expect them to ignore call-in refills. With full insurance coverage, I've been repeatedly denied mundane refills (completely uncontroversial elsewhere) . The last time they only gave me half of the prescription, without comment. Avoid at all costs.
    6 people found this review helpful 👍

  • 1/5 Leah H. 4 years ago on Google
    I was told I could get a pap smear and be "established" in 1 appt. Even confirmed it a 2nd time the day before my appt. Got there was told I would have to come back for my pap smear. Next time I had off/they had open was in a month and I have to pay another copay.
    2 people found this review helpful 👍

  • 2/5 John d Brogan (. 8 months ago on Google
    That's where my primary care doctor is I never been sick and years and years and years I come to New Mexico I've been sick for 27months Corona and pneumonia flu cold I don't know and 80lbs weight gain this place has been a nightmare!! but you and him was a real blessing the follow-up carrot takes a little hit but admitted in the hospital they were on top of everything they made me feel like you're supposed to feel in the hospital safe secure not alone I'm not alone all right I've been admitted to you and him three times and all three times they sent me home with COVID The first time lasted 19 months and have kept me locked up in Albuquerque where I don't want to be I came in for a 3-month project and I've been here for 27 months ill extremely ill and kept ill I hate this place
    1 person found this review helpful 👍

  • 5/5 Damita B. 3 years ago on Google
    The staff is amazing. They are respectful and very helpful. I am proud to say I go there. If you need to go to get medication they are very nice. Cumdin Clinic I'm a patient and they care for every one who goes there. UNM good place for everyone to at least try and see for your self!
    1 person found this review helpful 👍

  • 4/5 D M. 2 years ago on Google
    Very convenient clinic. You have clinic, labs, and x-rays, then back parking is pharmacy. Dr Wilson and Aracely very pleasant individuals deal with. I've had in counters with many individuals there and have yet or any complaining to do! Very convenient and comfortable clinic be part of. Only reason not a 5 is cause nothing is ever perfect and has nothing do with this clinic, individuals, or UNMH
    1 person found this review helpful 👍

  • 1/5 Monique R. 1 year ago on Google
    Worst pharmacy in town. Never have the prescriptions ready when they say they are ready. Terrible customer service. Wait is long then when they bring out the prescription it’s not correct. don’t waste your time!
    1 person found this review helpful 👍

  • 5/5 Jerry G. 4 months ago on Google
    Love my doctor and nurses.

  • 3/5 Silver S. P. 2 years ago on Google
    My experience with this pharmacy is good and bad, depending on who I end up talking to. I think most of the people are extremely nice, as well as efficient and knowledgeable. I REALLY appreciate those people. I will say that when there has been a problem with a prescription of the transfer of a prescription, the woman I spoke with was quick and confident and she got the job done. She was definitely 5-star. I recently talked to another person, however, who was rude and peevish and didn't seem to know what she was doing. She was also dismissive of the help I needed because of my disabilities. So - she gets 1 star. Averaging it out, I am giving them 3 stars, but I will say that, because of my good experience with the one woman who helped straighten out an issue, I know that, if I talk to the right person, there WILL be help coming when I need it. So, in general, I DO recommend this pharmacy.

  • 5/5 Cathleen W. 7 months ago on Google
    I go to two Doctors at this clinic and they are both top notch. Well informed, thorough and compassionate.

  • 1/5 Joshua L. 6 months ago on Google
    Kim Juyung Is the worst doctor By Far. She is a Narcissist, and belittles people, she lacks compassion, and makes assumptions. She is not capable of communicating properly. She is not Helpful to say the least. I have been going to this clinic for going on 3 years and had amazing Doctors in the past. Furthermore I Never had any issues until now. My past doctor was always willing to help me and transfer any prescription over to a pharmacy that was in stock due to the pharmacy; conveniently by my house being out of stock. In addition in short she picked up my chart due too my doctor leaving. I recommend not wasting money and time if you are assigned too Kim Juyung. She dose not care about her patients. I been without one of my medications since October 1st. The Walgreens by my house was out of the medication I needed. Instead of calling me and having the courtesy to call me that she didn’t feel comfortable sending my medication to a different pharmacy in Albuquerque that was in stock. But had the time too write a message too the pharmacist that She denied my request, never attempted too also have her nurse call me or she call me her self too explain and clear up any confusion. I had to drive to the Walgreens in Albuquerque just to be told she sent a message stating it can only be refilled at the Walgreens by my house that is out of stock. And that dose not help me. That’s why I had to call Walgreens and have it redirected; so I could have picked up my prescription today. She is So unprofessional for her too have time to send a message too the pharmacy and denied my refill. That I needed 4 days ago. And never had The decency or consideration to give me a phone call. And keep in mind she just sent A prescription that was out of stock in Belen a week prior to her, denying me today. Which Contradict herself and shows discrimination. This unprofessional lady Must of forgot her Hippocratic oath and that she is suppose to advocate for her patients. I shouldn’t have to waste time calling Patient advocate to make a complaint. Along with a business bureau report. And having to look for a new Doctor. when I been established at this clinic for 3 years. But her demeanor and attitude is poor too say the least. I Never had issues with my past doctors. They were willing to help me out and transfer over my prescriptions if needed when my pharmacy by my house is out of stock Please save your self the time from dealing with the none sense. In my opinion, it doesn’t seem like she really likes her job and she honestly shouldn’t be in the medical field. If she’s not willing to help her patients, that’s her job. That’s what she is getting paid for.

  • 5/5 Phil B. 9 months ago on Google
    The people are always friendly and quick.

  • 5/5 Teresa B. 9 months ago on Google
    Dr. Daniel Shank is the best physician ever!

  • 5/5 Jacob P. 9 months ago on Google
    Great people work there I 💕 them all

  • 5/5 Matthew S. 10 months ago on Google
    Been with these guys. For over 20 years. And it's once and a great while. There's any problems. In behalf of getting them. Unless they're overwhelmed with an in particular order. But normally they'll have them the following day.

  • 4/5 Greg S. 1 year ago on Google
    Usually they are fast sometimes they take too much time and I have waited in the past but seems to be an improvement

  • 1/5 Mon 1 year ago on Google
    Called in 4 days ahead. Pharmacy called three times to to say it was ready. To come pick it up. Not ready, when I got there. They Had to fill it.. Inefficient

  • 4/5 Lorraine “BabyLove Burquena” J. 1 year ago on Google
    I liked this pharmacy very quiet & no ppl in line I give them 💯 my first time here brought my friend for her medicine

  • 5/5 Nikita G. 1 year ago on Google
    I went here for the Tricore lab and I was provided with great service. The providers were quick, kind and it was comfortable.

  • 5/5 Chris J. 3 years ago on Google
    I have been very pleased. My calls are always returned promptly. Staff has been very courteous and helpful. I’ve been getting a prescription there for 7 months and there’s never been a problem.

  • 4/5 Heidi 2 years ago on Google
    Nice remodel. Specialty staff at pharmacy very helpful. Noted to be frustrating for some customers as there are 4 windows seemingly open for business but have only ever seen one open.


Call (505) 272-2309 Open on Google Maps

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