VCA Wyoming Animal Hospital image

VCA Wyoming Animal Hospital

Veterinarian ā€¢ Animal hospital ā€¢ Pet groomer ā€¢ Emergency veterinarian service

šŸ˜  I brought my dog here because it was required by the shelter I adopted from to get a wellness exam and it was supposed to cover ā€œup to $250ā€ in services. I had never been to VCA before, but I was shocked by their practices. First, they donā€™t allow people to come inside initially. You have to find &... People often mention appointment, staff, care, people, experience, great, cats, weeks, discount, Martin,


Address

2740 Wyoming Blvd NE #1, Albuquerque, NM 87111

Website

vcahospitals.com

Contact

(505) 298-7444

Rating on Google Maps

4.30 (267 reviews)

Open on Google Maps

Working Hours

  • Thursday: 7:30ā€ÆAM to 7ā€ÆPM
  • Friday: 7:30ā€ÆAM to 7ā€ÆPM
  • Saturday: 8ā€ÆAM to 4ā€ÆPM
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 7:30ā€ÆAM to 7ā€ÆPM
  • Tuesday: 7:30ā€ÆAM to 7ā€ÆPM
  • Wednesday: 7:30ā€ÆAM to 7ā€ÆPM

Featured Reviews


Frequently mentioned in reviews: appointment (10) staff (9) care (9) people (6) experience (6) great (6) cats (6) weeks (6) discount (6) Martin (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jo O. 2 years ago on Google
    I brought my dog here because it was required by the shelter I adopted from to get a wellness exam and it was supposed to cover ā€œup to $250ā€ in services. I had never been to VCA before, but I was shocked by their practices. First, they donā€™t allow people to come inside initially. You have to find & read a tiny sign you donā€™t know about in the parking lot thatā€™s not too visible to call them instead of check in and wait in your car for them to call you a million times. And you have to wear a maskā€¦long after the mask mandate ended. After waiting 20 minutes past our appointment time and going through four different people, we were finally allowed in to a smelly room to wait longer for a vet. When they came in, they barely looked at my dog and instead immediately started talking about a litany of random tests they wanted to run, ā€œall covered at my cost.ā€ They only wanted to talk about money. Instead of looking at my dog, they brought me a sample invoice for $500 and said theyā€™d gladly take my money right away. At this point, I was too uncomfortable to continue. The place was absolutely filthy, even the ceiling was black with mold, and no one was there for the animals, just money. I decided to leave and go to another vet. The ā€œcovered up to $250ā€ was a sham. I was charged $200 for this experience before I could leave the building by people at the front who were goofing off instead of working. I will NEVER come to this place again and if youā€™re thinking of going here, find someone else.
    4 people found this review helpful šŸ‘

  • 2/5 Kendra M. 1 year ago on Google
    We were pretty disappointed in our experience here. We brought our dog in yesterday for suspected bloat, a surgical emergency, but she was still moving around so not in bad shape. We had to fill out paperwork (understandable) and were informed that it would be $175 for an appointment (ok) and it might be a while to see a vet (ok). Within 10 min a nurse came out and we thought she would triage or at least assess our dog, who was in obvious pain/distress. Instead she told us the initial workup would be a minimum $1.3k - not including any treatment! and that they wouldn't even do a simple physical exam before going straight to bloodwork and xrays. She also said we would be there for hours first. Then left without answering any other questions. We asked for the numbers to other clinics in the area and found a great one!
    2 people found this review helpful šŸ‘

  • 2/5 Miranda A. 2 years ago on Google
    Had 2 cats fixed here recently seems fine but was charged for an extra tooth pulling, and for antibiotics. What are the monthly payment plans for if we have to additionally give more money for our pets. Don't take your cats or dogs to get fixed here.
    2 people found this review helpful šŸ‘

  • 1/5 Zach B. 1 year ago on Google
    Iā€™ve made the unfortunate choice to have this location euthanize my cat. Itā€™s now been nearly a month since his appointment and I still have not had his ashes returned. I was told it took one to two weeks. When I spoke with them last week, they were insistent it took two weeks (which had already passed), and upon digging further, relayed to me that the special urn was delayed on arriving and that they should have the ashes back that Friday. They have not reached out since and itā€™s been 3 1/2 weeks and the only communication along the way has been when I reach out. I will continue to follow up until my little buddy is back home or this situation is resolved because I am extremely frustrated at the lack of empathy overall. Please find a better, caring vet practice to take your loved ones to if youā€™re having to make that incredibly difficult choice. Itā€™s already hard enough to make, much less feel as if your petā€™s remains are now lost.
    2 people found this review helpful šŸ‘

  • 1/5 C B. 4 months ago on Google
    Experience was frustratingā€”We were told could do a walk in vaccine after our annual appointment in September. Instead, we were charged for a vet consultation. Each vaccine was between $65-$75, far exceeding industry rate. Unless you need a specialized service, go somewhere else that isnā€™t price gouging. VCA in general overcharges compared to a local or smaller vet. Please spread the word. Thanks.
    1 person found this review helpful šŸ‘

  • 2/5 Nathan P. 9 months ago on Google
    VCA has been our primary vet for many years now. Their staff is pleasant, the facility is clean, and we always get the care that our pets need when we go there. Recently, Iā€™ve noticed that they seemed over-booked and itā€™s essentially impossible to get an appointment unless you book a few weeks to a few months in advance. Weā€™ve had this happen many times - one of our pups was vomiting regularly (to the point of bloody vomit) and couldnā€™t get an appointment, one of our pups ate something he shouldnā€™t and we couldnā€™t get an appointment, etc etc. Even when one of my dogs started being lethargic with heavy breathing (very clear signs that something is wrong), the tech was hesitant to give me an appointment when I called first thing in the morning (actually was able to squeeze him in after talking to the vet). It is pretty consistent now that we get something like ā€œsorry, we donā€™t have any available appointments, we can see him in 3 weeksā€. But for some issues, waiting weeks is going to exacerbate the problem and sometime cause irreparable harm. Weā€™ve had to resort to driving out of town to another vet for most appointments. Itā€™s inconvenient and they donā€™t know our petā€™s history as well. That vet doesnā€™t do primary care, but I think weā€™re going to switch to another provider soon.
    1 person found this review helpful šŸ‘

  • 2/5 Kaworu Nagisa S. 8 months ago on Google
    Used to come here because they were timely, caring, and compassionate. When I took my now very old cat to be seen because she couldn't breathe, they took blood, five hundred dollars, and said they'd call me. I've had to call them to find out, but get hit with the vet being out until the middle of next week? What's wrong with my cat, a-holes?
    1 person found this review helpful šŸ‘

  • 2/5 Jonathan N. 9 months ago on Google
    Iā€™m considering going to another vet. This vet is great with care for your animal, but I guess Iā€™m a little ticked off about their discount policy. Iā€™ve been buying prescription cat food from them for a while now, and have never had any trouble with getting a veteranā€™s discount. Last time I went in, I was told that they donā€™t offer a veteranā€™s discount for food purchases. As if the food isnā€™t expensive enough when buying from a vet clinic, I now have to shell out more money. I remember saying ā€œbummerā€ when I was told I couldnā€™t get a discount, and the lady said ā€œyes, it is a bummer.ā€ So, I donā€™t think I would even trust their word if I were to get medical care for one of my cats that they would give me a discount. Which is it? Do you offer a military discount or not? Or are you just discriminating against me because I donā€™t look like your typical disabled veteran?
    1 person found this review helpful šŸ‘

  • 5/5 Amber P. 1 year ago on Google
    Such a wonderful staff! They portray such genuine compassion & a strong sense of professionalism. They are very attentive & detailed. They have helped multiple of my pets on many different occasions. I wonā€™t go anywhere else! I am very picky & these people are on top of it EVERY TIME. Highly recommend!

  • 5/5 Doug S. 3 months ago on Google New
    Dr Martin and her team is awesome.. Thank you for helping my baby. Will see y'all again soon.

  • 3/5 Magdalena G. 6 months ago on Google
    ā€œI recently accompanied my elderly neighbor to the veterinarian to put her cat down, and I have some concerns about the experience. It seemed like the veterinarian might not have used their best judgment when they sent the cat home with a feeding tube instead of opting for euthanasia, especially given the catā€™s condition. This decision placed a considerable burden on both the cat and its owner, who was unable to make the choice herself due to attachment issues. As time went on, it became evident that the vetā€™s actions might not have been in the best interest of the cat or its owner. It felt like they were taking advantage of her credit card and situation by charging exorbitant amounts, for euthanasia a few days later and a jaw dropping amount for the feeding tube procedure. I donā€™t even have a credit card so right when they swipe me it comes straight out of my bank account and this is why I have to question their motivation . This experience left me questioning the ethics of this veterinary practice, and I believe there may be better options available. Proceed with caution if you choose to visit this veterinarian.ā€

  • 5/5 Elizabeth L. 1 year ago on Google
    Absolutely wonderful place to bring your pet! The staff here was absolutely wonderful when we brought my mom's dog here! Fast and caring staff! Thank you!! We are truly greatful for the wonderful care you all gave to our dog Gracie!

  • 5/5 Tita o. 9 months ago on Google
    Dr. Martin spent a long time with us on our first visit to this practice to see what could be done with our dog who developed separation anxiety after we moved. Highly recommend this practice and Dr. Martin!

  • 5/5 Katy L. 11 months ago on Google
    We have been using VCA for over a decade. We brought at least 8 animals here. We have always been treated wonderfully. They are always honest. They will offer you many tests for your animal. Those can be expensive, and you can say no to without judgment from the staff. They truly care about the animals and the people.

  • 5/5 Madalaine C. 1 year ago on Google
    Dr. Martin has been our girls primary vet for the last 2 years we have been coming to VCA. Although our girl is vocal and is a lot of dog, everyone handles her very well. Any questions we have are always answered promptly and throughly. We are going to miss this office as we have to move. A big Thank you to everyone here who has worked with us!

  • 4/5 Tina H. 4 years ago on Google
    Very friendly and knowledgeable. Short wait, quick checkup. I had a free first wellness check from adopting my little terrier, Katie, from Lucky Paws. Such a great deal. They offered prevention medicine- a little expensive so I declined. I was given a welcome kit and 1 free heartworm dose. Thanks VCA!

  • 2/5 Rueben B. 1 year ago on Google
    20 minutes, $160 to get information I found on the internet, just had it confirmed I guess. Nice enough staff. I went to the wrong place for the issue my dog had. I should have gone somewhere, probably like a pet hospital. Vet was the wrong choice. My bad. But I would recommend to a friend. They are a great staff.

  • 5/5 Alice S. 2 years ago on Google
    They were really fast about getting us in and out, and it was easy to schedule with them. The staff was all really nice and the vet fully explained our concerns well. I really had a good experience here and will be happy to bring our babies back in the future! Also they sent us a pic of our dog while he was in his appointment which I thought was super cute :)

  • 5/5 Amanda L. 2 years ago on Google
    My cat hurt her eye, and VCA Wyoming was able to squeeze her into their schedule the day after I called. They thoroughly examined her, explained what they saw with her eye and her overall health, and they asked for approval before performing anything with an extra charge. Dr. Grainger also followed up afterward to check on my cat and answer any questions that came up after the appointment. I appreciate all of the people who helped make this an easy vet experience!

  • 5/5 Leslie M. 1 year ago on Google
    They we're so caring not only to my dog but me as well seeing how worried I was for my boy. My boy has a few more appointments, and I know my boy is in great hands. They absolutely go above and beyond for your fur babies ā¤

  • 5/5 Catopia Cat C. 1 year ago on Google
    VCA Wyoming is the absolute best! The staff is always friendly and helpful. Dr. Martin is an excellent veterinarian and is wonderfully generous with her time and care for our rescue and shelter cats. Some of our adoptable cats need significant medical care and Dr. Martin and VCA always come through to get these little ones feeling great again. VCA is very affordable and the cats have the best care. This veterinary hospital deserves way more than 5 stars!


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