I drove From Santa Fe to Albuquerque for physical therapy with Terah Condrey and it was well worth it. She is knowledgeable and professional. I was taught many things to improve my life with an amputation I now have more confidence less pain. Now it’s up to me to continue to work/exercise I actually want to get back to work again

I was very pleased with Danielle and James they were awesome in helping me with my water therapy. The only problem was not having a place to change out of my wet bathing suit and going directly outside still wet, and sometimes the water was to cold for me. However, they suggested doing therapy on land which was also awesome. Thank you to both of you! 🙂

I stayed here after a neck laminectomy/fusion surgery. The staff were all friendly and extremely helpful. Especially loved my physical therapist, Hannah, and my 2 occupational therapists, Ginger and Samantha. The nurses were always on time with medications and responded to requests for assistance in a timely manner. I would recommend Lovelace UNM Rehab Hospital to anyone in need of these services.

Lisa did such an amazing job treating my husband's OT needs. She made sure to keep his goals in mind, and we saw a huge improvement in his abilities. We are so grateful for the time we got to spend working with her. After completing OT my husband was able to do PT at this facility and work with Lindsey and Monica, who together have created such an effective therapy plan, his walking has improved tremendously and his strength has increased greatly, I am so grateful to them both. I also would like to thank all the techs who have supported his treatment Jackie, Adrian, Kobe and Jared. Everyone at this facility is so caring!

Lovelace UNM is a high quality inpatient rehab hospital. Most positive feature was the dedicated, professional, and, most importantly, adaptable therapists and physicians. Most notably, the staff listens to you, the patient, and responds sensibly and positively. The Occupational Therapists were particularly outstanding. I observed only two modest downsides. First, the necessity for quality patient sleep was not a priority. Waking a medically stable patient in the middle of the night to take vitals or draw blood is to be avoided. Second, food service made frequent errors, although quality of the food itself was decent. Nevertheless, this is a fine rehab facility in general, and they will work hard with you to get you back to normal function.

I called to get urgently needed medical information for my dad. I explained what I needed, and asked to hold for a transfer to the correct department. My call got passed from the hospital to the clinic to records and back around again before I finally realized no one was going to help us. This gets a star because the phone was answered promptly and courteously in all three departments. Sadly, no other stars can be awarded because everyone was fully confident that this was not their job. Looking up a clearly defined and easy to locate piece of information about a patient surely IS someone’s job, but no one over there knows how to reach that person. Total failure, Lovelace. My dad is not getting care he needs because your employees don’t know who does what.

I had physical therapy in the pool and it was a really great experience. I worked with Morgan and Monica. Monica was especially great to work with and I always looked forward to working with her, though Morgan was good too. The exercises were perfect for someone like me who's too fragile for regular pt but who really needs something other than self guided exercises. The pool was perfect for this. Getting the feedback and encouragement from Monica was something I really needed as I was going through a major fatigue episode when I had my pt, so having someone who was friendly and encouraging to me was essential because I really really wanted to quit so bad. Thank you for helping me! I'm able to get out now and walk on my own without fear of falling and I even went out to the River of Lights for the first time in many many years. That wouldn't have been possible without Monica and Morgan's help.

I am so unspeakably grateful for the team at Lovelace, and for Lisa, Eliza, and Donna, in particular. When I first arrived at Lovelace, I was barely able to walk and dependent on a wheelchair to get around. My hips were collapsing and needed to be replaced one after the other. Then both of my shoulders collapsed and required replacements as well. I worked with Donna and Eliza to get through my hip surgeries and start the journey to recovery. I worked with Lisa through both of my shoulders. I can’t say enough about how positive, kind, encouraging, and helpful this team has been. My physical and occupational therapy has been such a bright spot at an incredibly difficult time in my life. They kept me motivated and accountable and able to recognize improvement along the way. I was also so inspired by so many other patients I came to recognize — people who I may never meet, but who I felt a kind of solidarity with when I most needed it. This is a place of resilience and hope and incredible perseverance where everyone is working hard to get stronger and maximize their own amazing abilities. Now I’ve graduated and am walking and driving and living alone again — all things I couldn’t do for the last few years. And I couldn’t have gotten here without my therapists’ help. Thank you to the friendly staff and my amazing team of miracle workers — thank you more than I can say.

They are the best. Lisa Allison pushed me to succeed at just the right pace. I couldn't ask for a more energetic and professional technician. She explain the purpose behind the PWR moves and how they relate to everyday activities. I would definitely return for another round with Lisa if allowed. The intern, Savanna, actually was an added benefit. It was great to have a younger person contributing to each session. She will make an exceptional physical therapist. Overall Lovelace/UNM Rehab provided me with just what I needed.

I am very impressed by PTA Danielle Cook. She is extremely knowledgeable and skilled, able to understand the issues or concerns I describe and provide the right exercise regime. I appreciate the fact that she pushes and challenges me so that I can heal. I've experienced too many other PT sessions where the Therapist appears disengaged, inattentive and completely disinterested in my recovery. In my book Danielle stands out, again in her knowledge and skills, and also her advocacy for my recovery and well-being. She is such a hard worker and always well-prepared and I haven't had a ho-hum minute yet. Thanks for the best PT sessions yet Danielle! I also want to recognize Beth Cothel, my supervising PT. Beth's knowledge and understanding of injuries/weaknesses is outstanding. She is able to assess holistically and has isolated several issues that other Doctors/Specialists did not consider. I am confident that I will make a strong recovery based on her skills/knowledge/assessments. --I am deeply appreciative of her knowledge, skills and expertise. Lovelace UNM Rehabilitation Hospital, these two professionals are KEEPERS!

The physical therapists are friendly and knowledgeable. Each one I worked with had a different area of expertise and they all helped me to reduce my pain and increase my range of motion. The scheduling and late policies weren’t as flexible as I would have liked (I was late twice, one of those times they turned me away and refused to provide any treatment) but the physical improvements were worth it.

Dr Nairn is an understanding and gentle person. He always lets you know what he is doing and why before he does anything. I trust him even when I'm face down getting my pain treatments. This clinic sure has a real doctor treating real patients. I appreciate everything that has been done for me up until this point.

After injury from a fall I was sent to Lovelace rehab. Everyone from housekeeping to food service & medical support was very encouraging & helpful. PT & OT were fantastic & Dr.’s really did listen to my concerns as far as my other medical issues. Thanks to the care I received, & assistance from case worker I was able to continue w/ outpatient care.

Michelle, the SLP, was so good with my 86 year old mother who needed swallowing therapy. She was patient and demonstrated all the exercises. She spoke to my mother respectfully and was patient and kind! I would recommend her to everyone - and I am a retired SLP myself, so I know what to expect!

My Physician’s Assistant Ruben Franco is very skilled, knowledgeable, kind and attentive to my needs. I’ve never had to wait for my appointment. The office and patient rooms are clean and neat. The Medical Tower is where the Rehabilitation Clinic is located with parking in the covered tower next door. The only problem is that is never enough handicapped parking.

My stay at the Rehabilitation Hospital went great. The staff were very attentive, caring and professional. The therapists have a very good knowledge of their area and I was able to rebuild my body mass quickly. If you need a rehad hospital you would not go wrong using them

The doctors are great! Their billing office, though, leaves a lot to be desired. Be sure to keep tabs on your payments, as they tend to overbill and it's difficult to get a refund.

This place is so awesome. My pt martha is amazing. She's so patient with me and even my ot samantha she's so cool and fun and she's amazing person to work with. Both women are. And the nurses (male and female) were so kind and caring and took care of me so well. And will is an amazing nurse he took care of me so well and he's so sweet he'll make you stay here a great one. Its a geat place to be at to get your strength back. They are so good at their job. Lol i dont wanna leave. I wanna work here in the future. 😍 a gym mixed with a hospital what a dream come true! 10 out of 5 stars for me! 👍😁

I would like to provide my feedback on the physical therapy I received for my back. I met with Monica several times for my therapy and I really appreciate the time and attention she applied to my case. I know she has many patients throughout the day so for her to provide such a positive attitude towards my sessions was greatly appreciated. Her concern for my pain level and well-being was always first and foremost in her work with me. I have frequented Lovelace Physical Therapy more times than I’d like to admit although the level of professionalism has kept me coming back. I would recommend this facility to anyone considering Physical Therapy for injury recovery. Sincerely, Ches Lovato

OK this is the best place! All staff member are great! From the girls in the front to the team in the back. I absolutely love to be here. Not only for the great service I receive to better myself physically. But mentally as well. The staff actually cares here and u can count on everyone to be there for you with a friendly smile. If u get the opportunity to work with Monica Chavez you will see how much of a firecracker she is. She has pushed me to do things I couldn't even dream of doing without her help. She's always trying to find different ways to make me work. Being I'm sure none of us are the same. I can she she has the ability to adjust to suit your needs. It is so hard to find someone so sincere about your recovery and overall health. I was able to have to honor to WALK my daughter down the isle a few months ago and I must say that I was able to do so only because of Monica's hard work and dedication to me. I absolutely love working with her! And look forward to work with her more in the future. Is Lindsey, Christine, Adrian, Sue, and everyone there in patience JJ is absolutely wonderful to work with as well. She too actually cares. So I would highly recommend this rehab for anyone. And everyone else here is just awesome! I'm absolutely satisfied with the services I receive here. With my mind body and soul! Good luck to you!

Peter was very good and helpful at explaining all the aspects of my Knee replacement therapy. We set goals and I was able to meet them. TerriAnn was also very helpful in the beginning setting me up and getting me started with my Exercise program. All in all they were very professional, considerate and caring.

Great experience with Peter and Nancy as therapists. Professional, intelligent and great at explaining issues and needs. Always asked about my opinions and how I was feeling with therapy. I highly recommend Lovelace UNM Outpatient Rehab, especially with it being here in Rio Rancho. They worked great with Blue Cross BlueShield of New Mexico too!

Janelle Jackson is a miracle worker. After years of dealing with swollen legs due to excessive lymph fluid, I actually have ankles that I can see and enjoy. Her knowledge and professionalism have made my treatments well worth the time. I am so thankful that my primary care gave me a referral to this wonderful individual.

I had the pleasure of having Amanda as my therapist at the downtown hospital in Oct 2021. Her humor and instructions changed my life. I got my prosthetic foot finally in Feb and 8 weeks later I was up out of my wheelchair walking. Thank you Amanda for your encouragement and great therapy sessions. I know I whined alot about that o ne machine I hated but you got me through it all. You are a treasure. I'll never forget it. Thank you.

I enjoy loveless because they always work with me on appointments all my therapists are very very good at the job that they do and very considerate on how I'm feeling on that given day would highly recommend loveless for rehabilitation. OT could use a electrical stimulation unit that works on deep muscles. The unit they have was not effective on me.

I just completed my month long Big Therapy and I would like to share my comments on entire staff; girls at office who help with check in, therapists, assistants and techs! What a great team! All were professional, friendly and helpful! Specifically I would like to recognize Danielle, Terah and Robert for their thourougness, knowledge and unending positivity! Thank you!

I had a good experience with my OT Kristy she helped me with exercises that I did while I was there and some to take home to continue my therapy at home on my wrist. Also she gave me a lot of good reading materials on protecting my joints. Thank you Kristy I feel like I make really good progress.

Michael was my physical therapist, he was easy to work with, I have a lot of chronic health issues, some that cause severe vertigo. He was able to provide me with therapy to help with the vertigo and also my newly developed lower back issues. He gave me exercises to do at home, with print outs to make it easier for me. Wonderful therapist and human being.