I resided at the Lakes for exactly two years (Sep 2017- Sep 2019) as a single undergrad student attending UNM. When searching for the most ideal apartment, this place was able to meet most of my criteria: it was affordable, centrally located, and just far enough from the main campus to allow me an escape from the whole college atmosphere. That said, my experience wasn't at all bad while living here. I rented out the smallest single bedroom apartment available, which was still around 625 square ft; more than enough room for a single person with little furniture. Plus, I loved the 13 -14ft high ceilings that came with living on the third story. The grounds, laundry, and main office facilities were all very well kept and did much to embellish a nearly forty-year-old low-income apartment complex. Though I had little interaction with them during my stay, the office staff was always very polite, patient, and willing to help me with any problems I had concerning my apartment. This was especially true on two separate occasions when my refrigerator(s) broke and had to be quickly replaced during the sweltering summer months. Rent and leasing rates/lengths are fair in terms of their reasonability. One of the things I always appreciated about The Lakes was that once the initial lease was up (can be a short as six months) you were offered a choice to either renew the original agreement or pay a little extra to go month-to-moth. I choose that latter and always appreciated the greater sense of freedom that came with it. Drawbacks here were few but included things like a malfunctioning elevator which was never repaired, a high frequency of water shutoffs, and a minor bug presence. The last of which may sound alarming but with proper control can be managed. For every forty-year-old apartment complex is going to have this issue. Though, not entirely their fault, I feel that the management should perhaps look into hiring a different pest control company to spray their grounds. When my bug problem was getting out of hand during my first autumn living here, the pesticide used by the contracted help did nothing to improve my situation. It wasn't until after taking a few drastic measures myself that I was finally able to eliminate the pest problem. In all, The Lakes remains a better than average place to hang your hat. Unless working in the far Northwest, the location here can be beaten. The facility may be old, but it's both well built and maintained. Residential parties are also featured for some of the more festive holidays and great for keeping a certain sense of community together.

The Lakes apartments are the nicest apartments I’ve lived in! The grounds are so beautiful and well maintained. Everyone here is welcoming. The staff/management is extremely friendly and helpful, they truly care for us residents. Not to mention they always provide complimentary coffee and candy in the office. They make living here feel more like a community, not just an apartment complex. I feel very secure and comfortable living at these apartments.

I never even had a chance to lease here. The woman who came out to talk to me said it cost 2000 for a one bedroom. That doesn't make sense theses apartments aren't luxurious without washer n dryer in-unit it shouldn't cost that much, but their website says otherwise I'm not sure why she said that.

I absolutely love the lakes apartments they've treated us so good. It's always well maintained, clean, and overall, just a great experience. Maintance is professional, awesome always there when you need them. The office ladies are wonderful. If I can rate this a 10 I absolutely would. Such a beautiful place.

Honestly, this is the best living experience. No complaints about my apartment. It's in a good area close to shopping, next to a school. The girls in the leasing office are amazing. *Chef's kiss.* They literally go out of their way to help. The Maintenance team responds quickly, the same day. I'm glad my friend referred me here, it's a hidden gem. :)

I’ve lived at The Lakes for a little over two years now, and I can’t say enough good things about it! The office and maintenance staff are incredible, even down to the small details. Everyone that works at The Lakes makes living here feel more like a community, not just an apartment complex. They hold holiday events, send out monthly newsletters, and keep the elevators, walkways, and picturesque landscapes clean at all times. The ponds are beautiful all year round, thanks to the team that keeps everything running smoothly. They're also quick to address your concerns, and are very understanding and compassionate whenever you come to them for anything. Although, the area isn't the best due to being right off a busy street, they have security walking the grounds at night and you need a key to get into the actual apartment complex. A huge thank you to The Lakes staff for making this one of the best places to live in Albuquerque!!

This place is an absolute hidden gem. I have nothing but good things to say about this apartment complex. Hidden away from the busy main ABQ roads, the Lakes is a super quaint and comfortable place to live. The grounds are beautiful, there are tons of amenities, constant security, grounds keepers etc. Nikki and the rest of the leasing team is amazing to work with. If you need anything or have in questions they’re happy to help. The apartments themselves are super comfortable. Appliances are replaced between residents, and things rarely break. I love living here!

The water is always off here and when it’s on it’s cold !!! Would not recommend if you have a newborn baby or kids because you constantly have to boil water just to take a warm bath. Why am I paying for hot water when it’s never hot !!! If they were paying I wouldn’t complain but they’re not ! It’s coming out of my pocket not theirs that’s why they do not care .

I've been living here for about a year now, and I really like living here. Everyone's nice. Its very quiet, the grounds are kept clean, maintenance is on top of everything. They have all the amenities I need. The ladies in the office are very nice and accomadating. You can definately feel the love. This feels like home. A safe community that I feel comfortable walking my kids around in. Thank you Lakes Staff!

I have been living at The Lakes for over three years. I originally moved in with a 6 months lease as a young post undergrad by myself. I wanted a location that felt secure and as it were “tucked away.” The Lakes provides that feeling. The buildings and unit are older yes, built in the 70’s, but don’t let that deter you. The facade and exterior is so welcoming, you can really make your apartment feel like a home! After my initial 6 months lease, there was/has been no doubt on my mind that The Lakes has been the best home for me (now my fiancé and our fur baby.) The office staff are very attentive and mindful of concerns, (even during the height of the Pandemic and office hours were limited, staff was there to help however possible.) Maintenance is on top of requests! Ex: Our tub was a little backed up, oh the joys of long hair, we were planning a weekend trip out of town and maintenance came by the same day that I called and they managed to snake the drain before we left. (Maintenance orders and timeliness can depend on the need and concern, please bear this in mind.) The location is quite honestly top notch, close to interstate access, just a quick ten minute drive to Uptown and Coronado Center. The city noise as it were, isn’t too bad. Prior to The Lakes I lived at San Mateo and Central and of there was ever a location for noise and issues, it would be there. The only “complaint” would be that during the school sessions the main Lane can be backed up with students and parents entering the school grounds for drop off and pick up. I would say plan accordingly if you work outside of the home! The Lakes has been a good place to live, the amenities such as the pools, and the fitness center are lovely. There are secure parcel lockers which are accessible in the main lobby and by residents only for our packages. Piece of mind for security and “porch pirates.” There is the occasional hiccup with loud neighbours, but The Lakes enforces the quiet hour rules and takes each concern to heart. I have been happy to be here as long as I have and my fiancé and I have no intentions of leaving anytime soon!

I lived here for 2 and a half years. Pet friendly, fun and safe community, fantastic maintenance, and amazing office staff. The price is the fairest you’ll find in Albuquerque. I recommend this place to anyone I know looking for a place to live! The only thing I’d note is that the neighborhood is rough. However, the apartments felt safe!

I loved living at The Lakes! I had to relocate due to circumstances beyond my control but I miss living there greatly! The office staff and maintenance were top notch and the overall atmosphere was super friendly and comfortable. I lived there for about 3 years and everything was just perfect. If I were to ever move back to ABQ, The Lakes is where I would be! Definitely recommend!!!

The Lakes apartments are the nicest apartments I’ve lived in! The staff/management is extremely friendly and helpful, they truly care for us residents. The management always comes up with activities for us to do and have a super friendly neighborhood. I’ve never seen anything like it, they also add a nice monthly news letter which is nice. This past month my bday came and the office was nice enough to send a letter wishing me a happy birthday, never have I seen that from an apartment complex. The apartments are affordable and nice inside, laundry facility is always clean and big with plenty of washers/dryers. Pools are awesome. Tennis court and basketball court are the best! I love it here and I’m sure you will too.

I have lived here two and half years. I absolutely love the lakes, the courtyards and scenery are beautiful. I have read some reviews on here saying it is loud and such; yes, it can be but really what did you expect with apartment living? You are going to have your wild ones but management has has really listened and attempted to correct the problems or concerns that exceeded apartment living levels. As far as “they don’t give you your deposit back” it is not true at all. We have moved to a different unit and got pretty much our full deposit on that one back. It all depends on the state of how you left it. It did take a little extra to get our check but we talked to the office and were informed it was corporate who was giving the hold up but we called them and got it sorted. The office personal is truly something to be proud of! I have lied in many complexes around abq and have had some pretty crapy “management” of them. I will not move into another apartment until we are ready buy a house. As far as reports of crime/homeless/ vandalism in the area after the 2.5 years I have not had a single problem with either I’ve had it much worse in other complexes. Truly the best place to live and best price for what you get, great friendly people all around from management, to cleaning crew, to maintenance, to neighbors. Thank you Lakes staff.

Came here to deliver a package with Amazon and had a question so I came to the front office and the lady was extremely rude right off the bat. She looked at me and spoke to me as if I was stupid. Awful customer service.

My apartment is cute and cozy with a fireplace. :) The office staff are so nice. The community is clean. I love it here, definately a place to call home. :)

Hot tub always out of order. With the price we pay. You’d think they would be on top of repairs. Other than that, it’s a good place to live.

The water is turned off every other week here for “maintenance”. And if you ask for any type of refund for all the inconvenience of the water being turned off constantly all that happens is the corporate office in California just hides from you and has the office make excuses like if the water being turned off is ever going to stop. I’ve called both the corp office and the GM. No one cares.

I miss this place I should of just moved back here. The apartments weren't the greatest but the people and the staff were the best and everything was always so clean. The place I am now has nicer apartments but the staff and people that live here are awful. I would recommend this place over some higher tear places.

I recently moved in here. The apts are from the 70s but well cared for. The walls are kinda thin but all of our neighbors are nice and I have had really great experiences with the office staff and maintenance. They are nice and helpful and communicative. They send texts and emails when work orders are completed. It's open parking with opportunities to pay for covered parking. In the month I've been here, I have never had trouble finding a convenient spot. Plus, it's very close to grocery stores and shopping and within walking distance of a bar to have a worry free drink after work.

I have an application applied and I’m an international worker the office was so rude to me they didn’t help even with anything and I asked the office to change my bank account currency to USD so they can make sure thats I can make it.. but they just say NO. The worst 👎🏻

Terrible staff and very unprofessional, I stayed for 3 months and was harassed by my neighbor and made several complaints and nothing was done. I ended up spending all my saving to find a new place. And the apartment management is going against me when I’ve been asking for help. The women screamed at me when I went for the 5th time to make a noice complaint. Wouldn’t recommend.

I this Lakes Apartment should change their towing partner A-Albuquerque Towing as these guys are very very rude and rip of people for 300$ for single tow.Money is Ok but their behavior is my god it’s very very very harsh and bad..

Me and my family really enjoyed good times in Lakes for more than 2 years and had great memories. The club house in apartment is too good for small parties and events. Never faced any issue regarding secuirty. The maintenance staff is very knowledgeable and resolve the issues on time if any. The ladies in office especially Nikki always talk with a smile and remember the names which makes us feel so special. I would defentily recommend leasing the apartment in Lakes.