Lee Michaels Fine Jewelry image

Lee Michaels Fine Jewelry

Jewelry store Jeweler Gift shop Jewelry designer Watch store Jewelry repair service Diamond dealer Watch repair service

One of the Top rated Gift shops in Albuquerque


Address

2201 Q St NE, Albuquerque, NM 87110

Website

www.lmfj.com

Contact

(505) 208-4500

Rating on Google Maps

4.90 (547 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: jewelry (19) service (18) Michaels (18) Rolex (18) experience (15) great (14) staff (13) ring (12) Susan (12) watch (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Brian D. 10 months ago on Google
    Gina was outstanding. I will be back and plan to use her specifically for all my watch and jewelry needs moving forward. We just moved from Denver and I was excited to find a jeweler with the extraordinary customer service we had become accustomed to in a much larger city. Lee Michaels has become my new favorite jeweler!
    2 people found this review helpful 👍

  • 5/5 Victor J. 1 year ago on Google
    I was in the market for an engagement ring and had been to several jewelers before going to Lee Michael’s. Once there, I was contacted by the most amazing sales person, Susan Gomez, who listened to what I was looking for and within a short time I was presented with exactly what I was wanted! Susan walked me through the process of ordering the ring and called me personally when all arrive ahead of schedule. Once a wedding date is set, I will be returning to Lee Michael’s and Susan for the most important jewelry purchase of my life. Thank you Susan! Your assistance and professionalism will always be remembered as a very nice part of my marriage journey.
    1 person found this review helpful 👍

  • 5/5 Christian M. 1 year ago on Google
    My service dog and I came in today and met with Mrs. Antonette. She spent almost 1 full hour with me showing me both the timepieces I have interest in as well as answering all of my questions. I cannot wait to see how Lee Michaels delivers when my timepiece is available. Thank you.
    1 person found this review helpful 👍

  • 5/5 Bill M. 1 year ago on Google
    It was such a joy doing business at Lee Michaels today. The store is impeccable and the staff are second to none. I needed help finding an anniversary gift and Kyle couldn’t have made it any easier. He is highly knowledgeable, a complete professional, and always a pleasure to visit with. You’ll be hard pressed finding a better fine jewelry store. Thank you so much!
    1 person found this review helpful 👍

  • 1/5 Thomas “TJ” B. 7 months ago on Google
    This place needs new management ASAP The customer service here is horrific. They also don’t follow Rolex AD guidelines. Sad. I have a few Rolex watches and from a Business owners perspective, Do Not Shop Here! I will no longer support this business I will get all my watches out of town where the customer service is excellent. I don’t want to say the female managers name but she told me she could care less if I come back or not. Not a good financial move for the owner who lives in Texas. I’ll be on the phone with Rolex and get us some accountability here In Albuquerque. We deserve something nice here
    1 person found this review helpful 👍

  • 5/5 aysha t. 4 months ago on Google
    I went to take my broken wedding ring to be fixed. The associate that helped my friend and me was super knowledgeable, professional, and personable. Couldn’t have asked for a better experience. We had come back due to her helping us a few weeks ago when we came in. She told us our options of fixing our jewelry. Highly impressed with the professionalism. Excellent service.

  • 5/5 Michelle O. 8 months ago on Google
    Lee Michaels has a great selection of wedding bands. I had trouble making a decision. But once I did Tonya was very helpful and got my ring ordered! I should be getting my ring in 4 weeks. It was great working with Lee Michaels.

  • 5/5 Steven R. 10 months ago on Google
    Had a Rolex in for its first service in 20+ years. They had Rolex do the work which was perfect, as expected. Lee Michaels was excellent in getting the work done in a timely manner. They kept me informed throughout and their service and staff were flawless.

  • 5/5 Raphael D. 4 months ago on Google
    Wonderful jewelry store with a great selection. I was looking for earrings for my girlfriend so I looked online and noticed their prices were better than other stores for the same size and quality. The sales person, Faith, was super helpful and we got beautiful earrings for a much better price than I would’ve paid elsewhere. And she was nice enough to clean some earrings and rings that we had with us for no charge. Very happy with the entire experience, purchase and the price.

  • 5/5 R G. 3 months ago on Google New
    Wonderful staff! Incredibly knowledgeable and helpful. My reason for visiting was to drop off my two Rolex watches for service, and while doing so found a wonderful selection of my favorite David Yurman. Each visit I find more beautiful items I am interested in. The staff always goes above and beyond to make sure all of my questions are answered, and provides excellent communication between visits. I have found a new jeweler! Thank you Lee Michaels Fine Jewelry!

  • 5/5 WT C. 3 months ago on Google New
    .What a nice evening! Wonderful gift ideas. Food, wine and dimonds. Run into friends I hadn't seen in years. Your staff made everyone comfortable and at ease. Thank you for the invite, we had a great evening. Merry Christmas!

  • 5/5 Skyraider17 4 months ago on Google
    A beautiful display of jewelry and watches with the added security personnel to put everyone at ease while shopping. And my sales representative, Antoinette, was extremely helpful with every detail of my bracelet purchase. A five star experience in every respect. Thank you !

  • 5/5 Joshua B. 8 months ago on Google
    My wife and I have bought multiple items including watches (Rolex and Tudor) and jewelry from this location. Susan (our sales associate) and Tonya (Assistant Manager) are always a pleasure to work with. They always make us feel welcome and do everything they can to make our visit enjoyable. We recommend Lee Michael’s to everyone looking for great service, great watches and beautiful jewelry.

  • 5/5 Ashley N. 6 months ago on Google
    I found my wedding set here at Lee Michaels and after going too MULTIPLE Jewelry stores I'm so happy I found the perfect place! The other stores did not have what I was looking for and the employees were not very helpful either which left me feeling hopeless that I would not find my forever engagement ring. I can't help but get emotional when thinking about my wonderful experience at Lee Michael's. Everyone is so helpful and friendly and quickly turned my horrible time looking for my engagement ring to fun and beautiful. As it should be. Susan Gomez went above and beyond to make my Fiancé and I feel welcome and tended to whatever we needed. She was never pushy and truly listened to what I wanted. She was the sweetest ever and she really made this moment beautiful and memorable. Thank you Susan so much and I will continue to get jewelry here in the future for good quality staple pieces. Thank you Lee Michaels!!

  • 5/5 Colin W. 5 months ago on Google
    Had a platinum engagement ring with stones resized. Customer service was exceptional. The internet was down but the service rep didn’t miss a beat as she immediately pulled out a service form and filled it out manually. Resizing platinum in my city is performed at few places. Lee Michaels does it and does it well. Cost was reasonable. Service was less than two weeks and a full week ahead of the promised date. Quality was the best. I will gladly do business with them again.

  • 5/5 Edward Milde (. 3 months ago on Google New
    Had a truly great experience working with Tonya to pick out a Christmas gift for my wife. She was as patient and showed me many different options/earrings they had in stock without complaint, despite the fact that I did not fully know what I was looking for when I walked in. She even showed me options at other locations to make sure we were thorough in our selection. I’ll definitely be going back, potentially to check out their fantastic watch collection as well.

  • 5/5 Steve D. 2 months ago on Google New
    Very friendly and knowledgeable staff at Lee Michael's. The lady salesperson that worked with me asked questions to understand what I was looking for and ultimately sold me a beautiful piece and also showed me another piece that I am interested in for a future event. Really great staff!!

  • 3/5 Laura O. 2 months ago on Google New
    Excellent service when my husband bought the watch. Went in yesterday Jan 2 to get assistance with adjusting the watch on my band. A nice woman who was newer asked another woman to assist since the newer woman had never done it before, The newer woman was super friendly, however, the woman who was asked to assist in adjusting my watch wasn't overly friendly and seemed annoyed that I was in there. I would never choose her to work with!

  • 5/5 John S. H. 3 months ago on Google New
    What truly set this experience apart was the exceptional customer service provided by Faith Garcia. Her expertise and passion for jewelry were evident as she guided me through their collection. She was attentive, knowledgeable, and genuinely interested in helping me find the perfect piece. Her recommendations were spot-on.

  • 5/5 Samuel G. 3 months ago on Google New
    Although I didn’t, and will not be able to afford a Rolex for years, Kyle, the head of Rolex sales treated me like a human being unlike Omega + Tissot down the street. Kyle and I had a truly intellectual conversation about the history and brand philosophy of Rolex that increased my respect for the company ten fold. If you’re in the market for a luxury watch and want to be treated like a human, and not a customer with a # attached, come to Lee Michael’s and ignore Mati across the street. Truly phenomenal business.

  • 5/5 Eric S. 1 year ago on Google
    The employees really work together to ensure the experience is great for the customers. Faith was amazing - she was genuinely interested in making sure we got what we wanted and did not try to upsell us, but did openly give us options. I would definitely recommend this shopping experience for anyone interested in purchasing jewelry.

  • 5/5 Felipe M. 1 year ago on Google
    I recently had an excellent experience shopping at Lee Michaels! The staff there is wonderful and they have an amazing selection of jewelry and watches. Nori was super nice and patient and helped me pick out the perfect Mother’s Day gift. We stopped by a few days later and my wife found a necklace and a pair of earrings that look absolutely stunning on her. We will definitely be back!

  • 5/5 Domingo O. 1 year ago on Google
    Worked with Kyle and Larry on adding a new Rolex to my collection. Visited with Faith on jewelry options for my wife. Kyle did not disappoint. He and the team worked quickly and efficiently to find and secure my new watch. Walked in on Friday, had the watch on my wrist the following Thursday! Would highly recommend! Will hope to make many more purchases from this great team!

  • 5/5 Kyle B. 1 year ago on Google
    Such a great experience. It was my first time buying nice jewelry for myself and Susan was amazing. She was so nice. She walked me through a bunch of options and helped me pick the perfect pair of earrings. Will definitely be coming back again!

  • 5/5 Jeff A. 1 year ago on Google
    Susan Gomez is amazing! She was able to get me the Rolex I wanted within a fairly short period of time within this given market. She kept me updated on everything from start to finish. Super professional and such a pleasant person to deal with. If I could give a higher rating I would!

  • 5/5 Chuck G. 1 year ago on Google
    Tanya and Travis were phenomenal! We had a great shopping experience today with both of them. They took the time to educate my fiancé and I on the differences of some of the pieces we were looking at. Although this was our first time purchasing at Lee Michaels, they treated us like we were long time customers. We’ll definitely be back, thank you for treating us so well and really knocking it out of the park with the hospitality.

  • 5/5 M.J. M. 1 year ago on Google
    Larry the General Manager offers GREAT CUSTOMER SERVICE! I'm 100% SATISFIED! I definitely recommend Lee Michaels Fine Jewelry in Uptown Albuquerque NM for any repairs needed on your Rolex Watch!!! Thank you to the friendly and helpful employees!! A Special THANK YOU to Larry for your honesty & awesome communication! ❤️ Marsha M.

  • 5/5 Beth C. 1 year ago on Google
    Friendly, professional service, beautiful jewelry in a beautiful, elegant store. I have been here several times only to service my old Tag Heuer watch, and I am treated the same as if I were shopping for an expensive diamond necklace! My father, of blessed memory, was a professional jeweler his whole life - wholesale and retail- I know he would love this store. I also like that Lee Michaels is a family business and not a generic chain.

  • 5/5 Catherine B. 1 year ago on Google
    I always love coming to Lee Michaels! Larry, Tonya and the whole staff are wonderful. Gina who helped me today is new and a lovely addition. This store is my happy place. The only issue I have is that I almost never get out of there without buying a new piece of jewelry. Only my bank account suffers!

  • 5/5 Bob B. 8 months ago on Google
    Gina was a very gracious hostess and made us feel very comfortable with a cold soda and water. She is very knowledgeable and explains everything thoroughly. Highly recommend if you need jewelry or repairs.

  • 5/5 Chris H. 1 year ago on Google
    I had an amazing experience today at Lee Michaels, Albuquerque with; Tonya. She and her staff were very friendly, knowledgeable, and inviting. They have a full array of display only model Rolex Watches including a blue dial skydweller! Her knowledge about Rolex's history and in-house movements was fantastic. They were even nice enough to clean my wife's jewelry and offer some bottle water and Lindor Truffles. They had a wide variety Tudor watches, Diamonds, Jewelry, and even some exquisite designer writing pens and knives. They truly went out of their way to make my experience a memorable one. If your looking for a great no pressure, friendly shopping experience I can't recommend Tonya and her team enough!

  • 5/5 Ctsv_ G. 1 year ago on Google
    Tonya is one of the nicest people I have met and was super helpful with my Rolex purchase. Everyone in the store is very nice and treats you in such a manner. Highly recommend purchasing any and all from this very professional staff.

  • 5/5 Trevor W. 1 year ago on Google
    We worked with Susan while picking out a wedding band for my wife. Susan was extremely patient and worked with us to find the perfect band to match her engagement ring. Wonderful experience. I look forward to doing further business with Susan and Lee Michaels in the future on a Rolex purchase.

  • 5/5 D J D. 1 year ago on Google
    Nori was great. She helped me find a budget friendly ring, and told me she could help me order a Posey ring later. She made my birthday special. I appreciate that. They helped other customers with budget friendly items too. Good way to get repeat customers

  • 5/5 jesus b. 8 months ago on Google
    Let me first say, when I came in for the first time in joggers that I was not looking my very best. That being said, they treated me like a star!! From the customer service to the professionalism was 5 🌟. I visited 6 other locations looking for the perfect wedding ring and no one helped me as much as the Lee Michael's staff. I highly recommend coming in to Lee Michael's for any jewelry needs and I will be back to get my first high end watch very soon. Thank you!!!!

  • 5/5 Mike M. 8 months ago on Google
    Ive never bought a Rolex. I went in to the store and Kyle was there to greet me. I explained i have a big wedding anniversary coming soon. He politely explained how difficult it is in these times. Within a few days he called and I was able to get the Rolex of my wifes dreams. You have a forever customer.

  • 5/5 Ashley C. 9 months ago on Google
    I recently went to Lee Michaels and was blown away by the customer service I received. Gina guided me through everything I would need to know about choosing a diamond. They had a wonderful selection for me to view in person as well. I was there for over 2 hours and walked away with more knowledge than I had ever expected. Wonderful staff and the most upscale jeweler I've seen in Albuquerque.


Call (505) 208-4500 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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