5/5 Kirsten D. 4 months ago on Google
Diamond
Angel
Carole-
There
are
no
words
to
describe
the
greatest
customer
service
that
my
partner
and
I
have
received
in
such
a
long
time.
We
went
looking
for
rings
roughly
two
weeks
ago.
We
were
unsure
of
what
we
wanted,
the
cut,
the
band
the
size.
This
was
new
territory
for
the
both
of
us.
We
went
to
multiple
stores
where
customer
service
and
educating
us
or
even
showing
us
rings
seemed
to
be
a
burden.
From
the
second
we
walked
into
Helzberg
we
were
greeted
by
Carole
wo
made
us
feel
comfortable
and
who
was
engaged
in
the
importance
for
us
and
our
rings.
She
took
the
time
to
educate
us
about
Helzberg,
their
diamonds
and
each
cut
and
band
style.
She
went
above
and
beyond
to
be
patient
and
showed
us
probably
every
ring
in
store
until
we
were
completely
satisfied.
We
went
back
and
forth
on
a
couple
rings
with
the
hard
decision
of
picking
only
one
because
they
were
all
so
pretty.
She
was
just
as
bubbly
and
excited
as
we
were
and
made
sure
we
saw
all
the
angles
before
making
our
ultimate
decisions.
She
rushed
both
of
our
rings
for
us
as
we
are
eloping
to
Maui
this
week.
Well,
we
picked
them
up
yesterday
as
she
promised
and
when
we
both
saw
them,
we
were
speechless.
Both
of
our
rings
were
100X
more
beautiful
then
we
remembered
and
the
setting
even
more
intricate
then
we
remembered.
I
truly
hope
that
everyone
sees
this
message
and
goes
to
Carole
as
she
was
a
God
send
in
our
search.
Helzberg
please
recognize
her
for
us
and
ensure
that
you
hold
on
to
her!
She
is
a
gem
(
no
pun
intended):)
Carole,
you
have
made
us
customers
for
life
and
we
will
be
back
soon
for
our
bands.
