Butterfield Jewelers image

Butterfield Jewelers

Jeweler Jewelry repair service Watch repair service

Upscale store offering engagement rings & designer jewelry, along with sophisticated watches. People often mention ring, engagement, Butterfield, service, jewelry, store, time,


Address

2411 San Pedro Dr NE, Albuquerque, NM 87110

Website

www.butterfieldjewelers.com

Contact

(505) 884-5747

Rating on Google Maps

4.30 (124 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 AM to 6 PM
  • Friday: 10 AM to 6 PM
  • Saturday: 10 AM to 5:30 PM
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: Closed
  • Tuesday: 10 AM to 6 PM
  • Wednesday: 10 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: ring (14) engagement (9) Butterfield (9) service (8) jewelry (7) store (6) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jeffrey M. 1 year ago on Google
    I’d put zero stars if possible. I brought a price quote in from a competitive Jewlery shop and they laughed me out of their store. Wish I could have purchased locally but I recommend you don’t waste your time dealing with these people.
    3 people found this review helpful 👍

  • 5/5 Mary Ellen P. 4 years ago on Google
    I asked my husband for a "fancier" setting for my diamond engagement ring now that I am no longer giving massages. so we came to Butterfields and met Melissa who made suggestions and my husband said pick whatever you want! I did....and love my new ring! It is gorgeous! Wish I could post it! Later my husband worked with Caleb to get a new chain for a religious medal and he too was most attentive and helpful. Great service!
    2 people found this review helpful 👍

  • 5/5 Mark M. 4 years ago on Google
    When I planned to purchase an engagement ring and wedding band, I asked my co-workers what jewelry store they recommended. The consensus was Butterfield Jewelers as a local family owned business with quality diamonds. I went there and received exceptional customer service along with insight into what to look for when buying diamonds and settings. There was never any pressure to buy but I did purchase a beautiful ring there. Check out this store; stunning jewelry and friendly employees.
    2 people found this review helpful 👍

  • 5/5 Tyler S. 2 years ago on Google
    The staff at Butterfield Jewelers are the best in town for watch service and repair. They are always super friendly and professional. Watches look brand new when they are done.
    1 person found this review helpful 👍

  • 5/5 Dylan F. 4 years ago on Google
    Worked with Melissa at Butterfield to find the perfect engagement ring and diamond. My fiance and I had a great experience with awesome customer service that far exceeded what we experienced at both the local chains and family owned jewellery stores. I cannot recommended this store enough! Will definitely be returning.
    1 person found this review helpful 👍

  • 5/5 Jace E. 4 years ago on Google
    I reccomend!!! I recently bought an engagement ring from Butterfield Jewelers, and the experience was excellent! The quality of the ring, and the service I received were better than I could have asked for. Bill is so helpful and made it very enjoyable to pick out the right ring. I am very happy to have stopped at Butterfield Jewelers to meet these wonderful people.
    1 person found this review helpful 👍

  • 5/5 Eric R. 4 years ago on Google
    This is a high class jewelry store and one where you can be sure your product will be quality and the staff will be knowledgeable and honest. Especially when it comes to engagement ring diamonds, at other places it’s very possible to get ripped off or even just unknowingly buy the wrong diamond. The 4C’s are important, but the staff at Butterfield’s know the nuances that the average consumer doesn’t know and they use their knowledge to assist you throughout the entire the buying process. Great business! We bought the engagement ring and wedding rings here and we will use them anytime we have a jewelry purchase in the future.
    1 person found this review helpful 👍

  • 5/5 Joe P. 6 years ago on Google
    I purchased wedding bands and an engagement ring through Butterfield, and on both occasions I was helped by Melissa. Each time, the customer service exceeded my expectations. I was helped right after walking through the door, I got my items in a timely manner, Melissa maintained great communication throughout, and both times she stayed within my budget. I guess that's really all I could ask for.. These guys are great!
    1 person found this review helpful 👍

  • 5/5 S 5 months ago on Google
    Very happy with our experience here! Purchased an engagement ring and worked directly with Theresa who took her time helping us. A great family owned local store! Clean, beautiful jewelry, and friendly employees.
    1 person found this review helpful 👍

  • 1/5 PrOgopogo 6 months ago on Google
    Classest jerk's... they really make you wait For mediocre results, not to mention the brazen greezy price hiking. When they have the audacity to write the initial price on a receipt. I was promised a return of gold. Claimed it went into resoldering the same piece in a smaller size. Although the band isn't symmetrical on both sides. Once again just mediocre... They obviously don't take their job seriously. But I have no problem trying to make you feel small when you are their business.
    1 person found this review helpful 👍

  • 5/5 J.J. C. 7 months ago on Google
    It is the only place we go for Diamonds and Repairs, and Excellent people work there, and most of all trustworthy.
    1 person found this review helpful 👍

  • 5/5 Tania R. 1 year ago on Google
    Great service and very knowledgeable staff!

  • 5/5 Patricia W. 3 years ago on Google
    My husband bought me engagement ring and wedding ring from Mr. Butterfield back in the day. Every year since, I have taken it in for inspection and cleaning. Not too many years ago they recommended that the prongs be replaced. We did that. My rings are as beautiful as the day Glen put it on my finger. We have bought many lovely items from Butterfields over the years. Always pleased and always proud to share.

  • 5/5 Lola M. 1 year ago on Google
    Wonderful service and attention to accomplishing exactly what we wanted earlier than the time they had stated. Beautiful craftsmanship!

  • 5/5 Jaemes S. 1 year ago on Google
    I had a challenging problem with my broken Rolex watch bracelet. Unlike the multi thousands of dollar solution which is all Albuquerque's Rolex dealer would offer, Butterfield's outstanding watch repair specialist, Joe, considered carefully the possibilities (in spite of initial reluctance out of concern not to damage or weaken the bracelet) and figured out a solution, which he then executed flawlessly in 24 hours at a totally reasonable price. If Joe is representative of the firm, I can say Butterfield are 100% worthy of your trust and business.

  • 5/5 Dukaroo R. 11 months ago on Google
    Kamey and Megan are the best. So sweet so helpful and just a joy to be around. Go say hi and tell them Dukaroo sent you !

  • 5/5 karen m. 11 months ago on Google
    I buy my jewelry there only, in addition all jewelry repair.

  • 5/5 Owen R. 4 months ago on Google
    Absolutely amazing establishment. The interior is beautiful and the collection they have is even more stunning. I came in for watch battery replacement and left with huge smile for the wonderful experience I had just getting that replacement. Highly, highly recommend doing any business here.

  • 5/5 brian h. 3 months ago on Google New
    Great folks, super nice and helpful. Thanks for taking the time to change my battery, wasn't much in it for you so really appreciated your time.


Call (505) 884-5747 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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