New Mexico Urgent Care Eubank image

New Mexico Urgent Care Eubank

Urgent care center

👍👍 Overachievers is what I think when I went into this place in a desperate time of need! The building was immaculate on the inside and on the out … which was very surprising! I was actually greeted with a smile and didn’t feel like another number like the usual! I was given a Covid test and proceeded... People often mention care, time, nice, staff, great, doctor, friendly, feel, wait, clinic,


Address

3111 Eubank Blvd NE STE B, Albuquerque, NM 87111

Website

newmexicourgentcare.com

Contact

(505) 433-2186

Rating on Google Maps

4.60 (866 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 AM to 8 PM
  • Friday: 8 AM to 8 PM
  • Saturday: 8 AM to 8 PM
  • Sunday: (Easter), 8 AM to 8 PM, Hours might differ
  • Monday: 8 AM to 8 PM
  • Tuesday: 8 AM to 8 PM
  • Wednesday: 8 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: care (22) time (17) nice (14) staff (13) great (12) doctor (12) friendly (11) feel (10) wait (10) clinic (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Champaigne B. 1 year ago on Google
    Overachievers is what I think when I went into this place in a desperate time of need! The building was immaculate on the inside and on the out … which was very surprising! I was actually greeted with a smile and didn’t feel like another number like the usual! I was given a Covid test and proceeded as a walk in! I was checked on repeatedly during my whole time there…. I was seen pretty quickly and taken care of right away! They had drinks and snack for all their patients! Every team member was professional, gentle and understanding! This is definitely the place you need to visit if you’re looking for caring, understanding, educated people and a clean environment…. Not to be rude … no offense but not a bum in site which was nice 😌 Great job , great service! 5 star is an understatement because these ladies went above and beyond in every way possible! Thank you for my first good hospital visit …ever… literally 😇
    3 people found this review helpful 👍

  • 5/5 Ian 1 year ago on Google
    I had a great experience. There was very little wait time, and more importantly my matter was taken seriously, staff were patient, and they made me feel very comfortable. I came by the next day without an appointment to ask about a medication and several of them were willing stop what they were doing to discuss details further and the doctor I had seen the previous day had even done some reading on the issue which surprised me. I feel they are very friendly and professional and I would return… but hopefully won’t need to!
    2 people found this review helpful 👍

  • 5/5 Elizabeth B. 1 year ago on Google
    I was on vacation in NM & felt i’ll. I stopped at the first urgent care clinic I saw. They tested me for COVID & Flu and examined me. I was treated with respect and care. It was comforting to get the necessary attention so I could resume my trip after a few days. I’d recommend this facility.
    2 people found this review helpful 👍

  • 2/5 Nathan P. 1 year ago on Google
    I called in the morning to make sure they would prescribe paxlovid and asked about covid restrictions (I was positive), and they said to just wear a mask. However, upon arriving in the parking lot that afternoon and calling to make sure, they redirecting me to a mobile health service instead. The mobile health service took forever to get back to me. In the end, I didn't get an appointment until the next day, which is especially concerning given that starting the prescription ASAP is very important in my case. I talked to an RN for 5 minutes and got the prescription that I told her I needed. After calling the pharmacy, I learned that they sent it to the wrong one. Called the UC back and they refused to send it to another one. I ended up having to go across town to the first pharmacy they sent it to. It was a complete waste of time. THEN, I didn't receive the bill until 8 months later.
    2 people found this review helpful 👍

  • 4/5 Tom S. 1 year ago on Google
    It's not the fanciest place you will find but the staff were friendly, professional and quick. Probably the fastest I've been in and out of an urgent care. I got exactly the triage, on-site medications, and prescriptions I needed. Oddly the patients were friendly too and between the receptionist and the patients in the small waiting room we had a nice discussion while we waited! I will be returning there again! No complaints at all.
    2 people found this review helpful 👍

  • 5/5 Denise M. 1 year ago on Google
    I just want to say this was one of my best experiences with a health care provider, from the start the woman who answered my call she was so pleasant and helpful, which is what we needed during our Covid-19 experience. We are very concerned about health and she put our mind at ease. The doctor was also very helpful and had a great disposition she was kind and very informative. Thank you for all your help and kindness 😊
    1 person found this review helpful 👍

  • 5/5 k M. 1 year ago on Google
    Not going to lie, the looks of this place are very discouraging. However, the 3 people I encountered were amazing. First at the desk checking in- I wasn’t feeling well and she was very patient with me. The wait was average- not to long and not to short. The nurse brought me back, did the usual triage and was very kind. The rooms don’t have doors, they have curtains. I wasn’t impressed with that- no privacy. The pillow on the examination had the original plastic on it that it comes in when purchased. No paper pillowcase so that’s not very sanitary. All that aside, the NP was amazing. She listened to my complaint and I could tell she was emphasizing with me. She examined me throughly and I feel made a correct diagnosis. She took very good care of me. .
    1 person found this review helpful 👍

  • 5/5 Kimberly S. 1 year ago on Google
    Thank you so much for your care!!! About 24 hours worth of treatment and already feel a million times better due to proper medications. I cannot thank you enough for all of your help!!! The care was great and basically no wait time. Highly recommend!
    1 person found this review helpful 👍

  • 1/5 Lisa M. 7 months ago on Google
    Don't take your kids here, their bedside manner is horrible. I took my 8 yr old in due to trouble breathing and a really bad sore throat. The doctor came in and proceeded to tell my kid to stop being dramatic! Not just once but 3 separate times during our visit. My son got upset because he felt like the doctor didn't believe us. Way to go NM Urgent Care, thanks for making a little kid lose his trust and respect for doctors now. *As I was just reading some of the other reviews, it seems funny to me that only the good reviews get a response back from the owner. We shall see...
    1 person found this review helpful 👍

  • 5/5 Jane S. 6 months ago on Google
    I went in for what I thought might be a spider bite. I was seen promptly and every person in the office was lovely to me. I’m sorry I don’t recall the name of my doc but she was thorough and kind and patient. (She gave me a script for antibiotics.) My experience overall was outstanding. I also really appreciated the snacks provided in the waiting room :) as I hadn’t had lunch.

  • 1/5 Buck J. 2 months ago on Google New
    Was told over the phone they had what I needed for treatment. Payed 35$ in Copay just to be told they don't have what I need and told to go somewhere else. The receptionist are really nice though.

  • 5/5 Debra ann G. 6 months ago on Google
    When I went to the clinic, there was not a whole lot of people and the ladies at the front desk were really super nice and so was the doctors assistant who took my information and took my blood pressure and weight she was even really nice and the doctor was professional and explained everything to me and what I needed to do it, and I didn’t even have to wait long at all. I really liked this urgent care. And I wanted to thank them for being kind to me and addressing my issue.

  • 5/5 Charlene S. 6 months ago on Google
    The front office staff was very pleasant and communicated clearly. We were seen after a small wait and were pleased with the overall experience. The lobby was clean with adequate seating. I have never been attended to so quickly in any other Urgent Care. Keep up the good work!

  • 5/5 Jeffery L. 3 months ago on Google New
    Outstanding!!! Very careful and attentive. They are quick with showing they cared about my situation. They saw me quickly with missing any detail. I recommend them highly.

  • 5/5 Yvon S. 4 months ago on Google
    Very good experience with this Urgent Care! Mikki was amazing, although everyone there was very helpful and empathetic/sympathetic. The wait time was minimal. Hopefully I will not have a need to go to Urgent Care again at least anytime soon but this is the one I will go to thank you for everything you did there!

  • 5/5 Elizabeth M. 6 months ago on Google
    New Mexico urgent care is an awesome clinic to go to for locals. The doctor and staff are extremely nice, and very helpful and knowledgeable. We had no trouble taking our infant son to the clinic and we will for any further emergent needs.

  • 4/5 MK A. 4 months ago on Google
    I took my 90 year old mother here for treatment of a UTI. The staff was extremely helpful and we were on our way in an hour or so. The challenge was this facility isn’t really wheelchair accessible. There’s no automatic door and the space was difficult to navigate.

  • 5/5 Maria E. 3 months ago on Google New
    I was expecting a larger facility, but when I arrived it was a small, secluded clinic. I was surprised by how friendly and attentive the front desk staff was. The person taking my vitals was super friendly and shared my vitals with me. The doctor was very busy that morning. She did make me feel important and listened to my problems. She treated my symptoms and did refer me to a clinic for possible personal doctors. This clinic is definitely misleading on the outside, but well worth the visit. A definite 5 out of 5.

  • 1/5 Crystal A. 2 months ago on Google New
    I didn't feel cared about. I was dismissed when I told the nurse practitioner that cayenne pepper gargled with hot water was helping me clear up the mucus. She told me she didn't believe that even though it's a fact because it happened. My job was so swollen I couldn't get my mouth open. She was cranky and short-tempered and had a horrible bedside manner . I will never go back. I recommend no one goes here. They don't make you feel welcome they make you feel like you're a burden that they're trying to get rid of as quick as possible..

  • 5/5 andy r. 3 months ago on Google New
    I had a professional and welcoming experience at NM Urgent care Eubank. Arriving from out of state and testing positive for COVID, my only option to have Paxlovid prescribed was to visit an urgent care. I found NMUCE on Google with a strong review. I was treated with great care and warmth by three different medical and staff personnel. All were polite and very thorough. My visit took half the time that had been approximated and allowed the prescription to be filled that evening. Getting a start to the Paxlovid protocol had the desired effect of speeding my recovery. I could not have asked for a better experience.

  • 4/5 Jessica P. 3 months ago on Google New
    The building isn’t so great and the waiting room is super close quarters. But we got in pretty fast. My 5 yr old ended up with the flu. The nurse practitioner was very nice and fast. So we’re the techs. I’m definitely going back.

  • 5/5 G T. 10 months ago on Google
    We have been here twice and both experiences have been great! My daughter had an earache the first time and the doctor was fast in seeing her prescribing medication. Second time she had really bad allergies. I highly recommend!

  • 3/5 Cheree C. 8 months ago on Google
    I went in because I had been having a sore throat for som days and not feeling well at all!!! They were super quick and SUPER NICE!!! My only complaint is the nurse practitioner was listening to my heart with her stehescop and she pushed it so hard on my chest it BRUISED ME 😳! Beyond that it was great

  • 5/5 Scott W. 1 year ago on Google
    I happened to get there right before a barrage of people followed, but this was super easy fairly quick in and out. When I saw the provider, she was quick, through and got me taken care of. Very nice to be able to get seen and keep moving on. Everyone was great! Thank you!

  • 5/5 Debbie P. 1 year ago on Google
    Really nice employee and nice doctors they show they care and just want to get me better they listen to me what was wrong. I had strep throat. They did swab the back of my throat and they took a test right away. It came back positive. They gave me antibiotics and medication so I won’t be so nauseated, and keep food down. I will going back if I am sick and no one likes to stay in a hospital or clinic when you don’t feel good and you just want to get in and out so you can start feeling better that’s a place to go.

  • 5/5 Kelly 1 year ago on Google
    I would highly recommend this clinic. I was treated respectfully, and the care I received was (in my opinion) the best care I have received at a doctors office in a long time. The staff were very friendly and helpful, the person who did the intake treated me kindly and listened. The nurse practitioner was more knowledgeable than many doctors I have had. Overall, there were no complaints.

  • 5/5 Brian T. 11 months ago on Google
    Best urgent care I have been to. Kim, at front desk, exceptionally nice and got me in rather quickly. Nissa, the assistant very kind, as well. Joanne, the Nurse Practitioner is equivalent to the best doctors I have been to. Joanne listens well and is very good at diagnosing. She writes very detailed reports. I would highly recommend her. If I ever have another issue, I will be back. I appreciate Joanne's time she spent with me as a senior citizen. I called Kim to let her know what a great clinic they have. It is small but very efficient.

  • 5/5 Samuel A. 11 months ago on Google
    I was very pleased with this urgent care. I didn't have to wait long and the Nurse Practitioner. Mrs. Joanne Greer was very nice had really good bedside manners and was very knowledgeable when it came to my health. I would recommend anyone that needs amazing health care go here and I don't think that you will go anywhere else. Everyone from the front desk to the nurses in the back were amazing. Thank You! Somuch for everything and getting my prescriptions that I needed.

  • 4/5 Frances R. 1 year ago on Google
    The location was easy to find; adequate parking. Receptionist was friendly and knowledgeable. Time spent in waiting area as well as waiting for doctor was reasonable. Nurses were friendly and able to answer questions asked. The doctor was friendly and personable. She listened to my complaints and showed genuine concern regarding my health. When I told her what was hurting/bothering me, she responded appropriately. She had suggestions and encouraged me to continue reaching out to my PCP as this is an ongoing problem. She was honest about what she could do for me. Overall time spent on visit from beginning to end was adequate. Would definitely recommend

  • 5/5 Robert D. 1 year ago on Google
    Dr Greer and her staff were professional, courteous, and helpful. They did everything they could to assist me when I arrived, struggling with the pain from a hyper-extended knee. No appointment was necessary. There was no wait time when I got there. The facility was clean and well kept. Their fee was exceptionally reasonable and they were very patient and willing to help with all of my needs and requests. I certainly don't want to get hurt again but if I do, I will promptly return to New Mexico Urgent Care Eubank.

  • 5/5 Mischelle M. 1 year ago on Google
    This please was fantastic! I was triaged within ten minutes seen by dr in another three minutes. And was checking out within twenty min of arriving. I could not believe it. It was even quicker than going to my primary doctors office with an appointment. I was hesitant to write this review because I wanted to same this place for myself and my family. Lol The staff was very friendly. Triage nurse was very knowledgeable and gave me great advice. And the dr that saw me was very thorough and answered my questions thoroughly. Fantastic place!

  • 5/5 Rodrigo S. 1 year ago on Google
    The staff is super friendly, the doctor was very professional and caring. I went in for a covid test only, the doctor noticed some wax build up in my ears and had one of the girl assistant clean them for me, the girl that cleaned my ears was extremely professional, caring and knew what she was doing. This people go the extra mile to make sure you are good. I am extremely grateful and will make thus my favorite urgent care facility. Thank you!!!!!

  • 5/5 Michelle B. 1 year ago on Google
    I didn't know this urgent care was at this location. It is a small and efficient place. Employees were very nice and helpful. I waited a very short time in comparison to any other facility I've been to. The Dr I saw was very through and took the time to talk to me. She ordered the things that I thought I needed too. I will for sure come back.

  • 4/5 imb r. 1 year ago on Google
    The nurses and doctors and very compassionate, patient and professional. The entire process took 3 hours. I also had to wait a very long time for discharge papers, which felt odd and is why I couldn't give them 5 stars. Long wait times for everything, but great staff. In the wake of a pandemic, this is probably just the norm.

  • 3/5 Jaxson P. 1 year ago on Google
    The staff was really nice! Energetic, bubbly. But I’m married to a Dr and I have worked in the medical field myself. The nurse did not swab my nose properly for Covid test, she placed swab in nose and counted 10 seconds super fast and did not use circle motions. It just sat in my nostril for maybe 3-4 seconds? Nor did she take my blood pressure accurately, chair was too high my feet were not on the ground, my arm was not chest level and she placed arm strap over my clothes. Please correct these mistakes next time for patient safety and accuracy!


Call (505) 433-2186 Open on Google Maps

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