Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sergio R. 1 year ago on Google
    Very professional service, my flat was in excellent conditions. Any issues had been sorted very quickly by the management team. I highly recommend Ivory Escapes if you need a consistently good service from beginning to end. Thank you(
    2 people found this review helpful πŸ‘

  • 5/5 Steven B. 1 year ago on Google
    I stayed with my family at an Ivory Apartment for over a month in Madrid. It was perfect and all the transaction was done smoothly. IΒ΄m really happy with the experience and hopefully will do it again soon! The location was amazing and the apartment had all the amenities we needed.
    2 people found this review helpful πŸ‘

  • 5/5 Daniel P. 1 year ago on Google
    Incredible is the only word to describe this property and the services supplied. We did a company retreat, the location was perfect, the catering above and beyond, all our needs where met further than we could have expected. I could not recommend higher.
    2 people found this review helpful πŸ‘

  • 5/5 Radhika P. 8 months ago on Google
    I stayed at their Rios Rosas Apartment for 20 months. I had an extremely pleasant experience with the agency and made a lot of memories in the house.
    1 person found this review helpful πŸ‘

  • 1/5 Annis Y. 10 months ago on Google
    Poor service. Not responsable for nothing but expensive costs. Never expect them doing anything for you. What's even more outrageous- we have left the apartment already 2 months and are still paying bills for them because they forgot to change the β€œtitularidad”. Really disappointed.
    1 person found this review helpful πŸ‘

  • 5/5 Suhayl S. 11 months ago on Google
    A very convenient location to museums, parks, trains, restaurants and everything worth experiencing in the beautiful city of Madrid.
    1 person found this review helpful πŸ‘

  • 5/5 Gram B. 7 years ago on Google
    I stayed a year in an Ivory Escapes apartment. The property was beautiful and in a great location in central Madrid. The employees were always responsive and professional, and genuinely kind. Some are multi-lingual as well, which really helped me. They are probably the best at what they do in Madrid. Don't hesitate to use them if you are looking for something upscale and ready to move in.
    1 person found this review helpful πŸ‘

  • 5/5 Susan W. 4 years ago on Google
    We lived in an Ivory Escapes catered apartment for a year. It was a wonderful experience both the piso itself and the service. We had only two repairs necessary and they were promptly and completely resolved. We had cleaners each week and they were also efficient and pleasant and let me practice my Spanish! When we left the piso our complete deposit was returned within two weeks. Excellent service in every way. We are from the United States but have lived all over the world for the past 40 years. Our experience with Ivory Escapes was unsurpassed. I heartily recommend them to everyone!


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