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Chulucanas

Jewelry store Jewelry engraver Novelty store

One of the Most Reviewed Jewelry engravers in Madrid


Address

Cl. de Ayala, 29, Salamanca, 28001 Madrid, Spain

Contact

+34 620 90 84 09

Rating on Google Maps

4.60 (197 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 10 AM to 8:30 PM
  • Tuesday: 10 AM to 8:30 PM
  • Wednesday: 10 AM to 8:30 PM
  • Thursday: 10 AM to 8:30 PM
  • Friday: 10 AM to 8:30 PM
  • Saturday: 10 AM to 8:30 PM

Featured Reviews


Frequently mentioned in reviews: para (17) WhatsApp (15) atenci (10) service (9) bought (9) order (9) bracelet (9) tienda (9) store (8) super (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 M P. 7 years ago on Google
    I am a regular customer of Chulucanas in Calle Ayala and I have always been very happy with both, the products and the service. However, a month ago my expectations were exceeded. I designed a neckless and Chulucanas made wonders with my design and delivered it in just two weeks. Thank you for everything!
    10 people found this review helpful 👍

  • 5/5 Francisco Lopez h. 5 months ago on Google • 170 reviews
    Great variety of medals, bracelets, earrings... for communion, baptisms and events, and above all, a staff of 10.

  • 5/5 Celia D. 3 years ago on Google • 32 reviews
    I bought some earrings and they are ideal. The service is great, I bought them on Sunday afternoon and when paying there was an error that did not confirm the purchase, so I sent them an email so that on Monday they could confirm if I was registered, but in less than an hour they responded to me and I had the order at home on Monday morning. I will repeat for sure!
    2 people found this review helpful 👍

  • 5/5 Cristian Martínez P. 8 months ago on Google • 4 reviews
    They were very friendly at all times. I live in Alicante and I contacted them via WhatsApp, they treated me spectacularly, sending me photos of items similar to the ones I initially had in mind. They answer quickly. They gave me the possibility at any time to make the personalized engraving that I wanted and on both sides of the medal that I bought, along with a bracelet, they advised me on the size. The payment platform is convenient. Before sending me the order, they showed me how it was going to look, and the next day I had it at home first thing in the morning, it couldn't be faster, although they gave me the option of sending it the day I wanted in case I wasn't at home when the order arrived. I recommend 100%, thank you very much for everything, a 10 for the attention and professionalism of all of you who have truly assisted me.
    2 people found this review helpful 👍

  • 1/5 Tere M. 10 months ago on Google
    Sorprendida por el pésimo trato. Buenos días. Ayer acudí a la tienda de Ayala, porque había comprado en el mes de enero, una plaquita grande con su jabón, que la pedí persolizada con mi nombre, hace ya un par de meses que se rompió una de las patitas para agarrar el jabón, ayer encontré un hueco y me acerqué, la señorita que me atendió, para mí sorpresa me dijo que no tenía arreglo, yo francamente me quede molesta, un producto que a los cuatro meses, se rompe y la casa no da solución, viéndome molesta se metió a consultar, me imagino que al taller que tienen en la misma tienda y después de un momento salió y me dijo que nada, que no tenía arreglo, por un lado me dijo que nunca había ocurrido y por otro que al tener las placa unas resinas pues que cuando se partía no había forma de arreglo ( bastante contradictorio). Y fue toda la contestación.Conclusión que venden productos con una duración de 4 meses y la casa no responde. Me encanta las cosas que tienen y les conozco desde que estaban en Puerto Banús , pero una pena, ya no volveré. Un saludo
    2 people found this review helpful 👍

  • 5/5 Nieves Y. 1 year ago on Google
    Estamos encantados con la atención y resultados,al novio le gusto muchísimo y asi los lucio en la boda, totalmente un "Exito".mil gracias x vuestra dedicación y profesionalidad prestada. Volveremos y recomendable al 100% os dejamos estos resultados maravillosos!!!.
    2 people found this review helpful 👍

  • 5/5 Yarisbel F. 2 years ago on Google
    (Translated by Google) The attention and advice is excellent. Variety of jewelry and beautiful details to choose from. It is a successful option to make a gift on any occasion and ideal for Valentine's Day. They can customize the pieces, they have an engraving service. I recommend it. (Original) La atención y asesoría es excelente. Variedad de joyas y detalles hermosos para escoger. Es una acertada opción para hacer un regalo en cualquier ocasión e ideal para San Valentín. Pueden personalizar las piezas, cuentan con servicio de grabado. Lo recomiendo.
    2 people found this review helpful 👍

  • 5/5 Menchi S. 2 months ago on Google • 45 reviews New
    I have ordered a personalized pendant to give as a gift and it is very beautiful and very well presented. I had a small incident with the delivery and they solved it immediately and without any problem. Very nice product and perfect service. A trusted site to buy!!

  • 5/5 David Miguel O. 2 years ago on Google
    (Translated by Google) Both the treatment by WhatsApp and in the store has been great. I saw a medal on the website and they took out many more models than they had in the store. I have found what I wanted and they have been very kind :) that's nice! (Original) Tanto el trato por WhatsApp como en la tienda ha genial. Vi una medalla en la página web y me sacaron muchos más modelos que tenían en la tienda. He encontrado lo que quería y han sido muy amables :) así da gusto!
    1 person found this review helpful 👍

  • 5/5 Miriam Muñiz R. 1 year ago on Google
    (Translated by Google) Fantastic store!!. I have been buying here for several years and the jewels are beautiful, I love them and everyone else likes them. The attention of its staff is always 10! (Original) Fantástica tienda!!. Llevo varios años comprando aquí y las joyas son preciosas, a mi me encantan y ademas gustan a todo el mundo . La atención de su personal es siempre de 10!.
    1 person found this review helpful 👍

  • 5/5 Marta García D. 1 year ago on Google
    (Translated by Google) Very friendly and very efficient treatment. Happy with the purchase. I have ordered a personalized bracelet and the attention has been very good, very attentive at all times. Thank you (Original) Trato muy amable y muy eficaces. Contenta con la compra. He pedido una pulsera personalizada y la atención ha sido muy buena,muy atentos en todo momento. Gracias
    1 person found this review helpful 👍

  • 5/5 Marta Buenadicha L. 1 year ago on Google
    (Translated by Google) I bought an engraved bracelet and it turned out very pretty! Both the letter and the engraving. Attention by WhatsApp is 10. Thank you very much! (Original) He comprado una pulsera grabada y ha quedado muy bonita! Tanto la letra como el grabado. La atención por WhatsApp es de 10. Mil gracias!
    1 person found this review helpful 👍

  • 1/5 Rocio A. 1 year ago on Google
    (Translated by Google) Good product, but lousy service could not be worse. I bought a bracelet which I left to record, when I went to pick it up the day they told me it was not ready. They did not notify me. I went back a few days and when I saw it it was not what I ordered, they made a mistake even though the order was well placed in the note. Two weeks later I came back because I lost a part of the bracelet and so they could put it on (my fault and I paid what I asked for of course). I went back to the days for her, once again the engravings were wrong on their part, some engravings in silver or others in gold, I leave her again. They write to me on WhatsApp that I have to pay what I want because it is not their thing, finally they tell me that they will take care of it since they realized the mistake. That or they said they would if it fell and I paid another 20 more added to the pasture already paid. I finally pick it up after a week and see that the links of the medals are in a different place from where they were. Come on, I took her away because this was torture. I don't come back anymore because the lousy service (Original) Bien producto, pero atención pésima no podría ser peor. Me compré una pulsera la cual dejé para grabar, cuando fui a recogerla el día que me dijeron no estaba preparada. No me avisaron. Volví a los días y cuando la vi no era lo que pedí, se equivocaron aún estando en la nota bien puesto el pedido. A las dos semanas volví porque perdí una parte de la pulsera y para que me lo pusieran( culpa mía y pagué lo que pedí claro). Volví a los días a por ella, otra vez más estaba mal por parte de ellos los grabados, unos grabados en plata o otros en oro, la vuelvo a dejar. Me escriben por WhatsApp que debo pagar yo eso que quiero porque no es cosa suya, finalmente me dicen que si que se hacen cargo ya que se dieron cuenta del error. Eso o lo dijeron haber si caía y pagaba yo otros 20 más añadidos al pastizal pagado ya. Por fin la recojo a la semana y veo que los eslabones de las medallitas están en otro lugar de donde estaban. Vamos que me la llevé ya porque esto era una tortura. No vuelvo más porque el servicio pésimo
    1 person found this review helpful 👍

  • 5/5 AIRELOCODELOEWE 1 year ago on Google
    (Translated by Google) I bought a super nice bracelet for my mother and she was delighted. Nerea, the girl who treated me super nice and attentive, taught me many options until I found the one I liked the most to give to my mother. A splendid adviser, mention without a doubt. I will surely return. Thank you! (Original) Compré una pulsera súper bonita para mi madre y quedó encantada. Nerea la chica que me atendió súper agradable y atenta, me enseñó muchísimas opciones hasta dar con la que más me gustó para regalarle a mi madre. Una espléndida asesora mención sin dudas. Seguro volveré. Graciassss!
    1 person found this review helpful 👍

  • 5/5 Esperanza S. 1 year ago on Google
    (Translated by Google) I came across this online store by chance. I was looking for something very specific and they had it. After taking a look at their web store I decided and bought. I couldn't be happier with the speed with which they sent me the order, in 24 hours I was at home!!! In addition, I did not receive the confirmation of my order and I wrote to them by WhatsApp, the attention was very fast and they were super super friendly. Apart from this, I am delighted with the product, it is of very good quality and the price is not exorbitant. Thank you very much indeed, I don't doubt for a second that I will buy again in this store. I congratulate you!!! I have ended up delighted. (Original) Me encontré de casualidad con esta tienda por internet. Iba buscando algo muy concreto y ellos lo tenían. Tras echar un vistazo a su tienda web me decidí y compré. No puedo estar más contenta con la rapidez con la que me mandaron el pedido, en 24h estaba en mi casa!!! Además, no me llegó la confirmación de mi pedido y les escribí por WhatsApp, la atención fue muy rápida y fueron super super amables. A parte de esto, estoy encantada con el producto, es de muy buena calidad y el precio no es nada desorbitado. Muchísimas gracias de verdad, no dudo ni por un segundo que volveré a comprar en esta tienda. Os felicito!!! He acabado encantada.
    1 person found this review helpful 👍

  • 5/5 Miriam A. 2 years ago on Google
    (Translated by Google) I just picked up an engraved medal for a gift. I have been a great surprise with the delicacy with which it is made. Much better quality than in the photos. Excellent attention both on instagram, whatsapp and the girl in the store. Without a doubt, I will repeat for my next gifts, a thousand options so you are sure to be right. (Original) Acabo de recoger una medalla grabada para un regalo. Me he llevado una gran sorpresa con la delicadeza con la que está hecha. Mucho mejor calidad que en las fotos. Excelente atención tanto por instagram, whatsapp y las chica de la tienda. Sin duda repetiré para mis siguientes regalos, mil opciones asique aciertas seguro.
    1 person found this review helpful 👍

  • 5/5 Sonia F. 2 years ago on Google
    (Translated by Google) I wanted to thank all the effort that CHULUCANAS has made so that the order I have made has arrived as requested and within the stipulated period. Congratulations for your work, a 10 (Original) Quería agradecer todo el esfuerzo que ha hecho CHULUCANAS para que el encargo que he realizado me haya llegado tal y cómo lo he solicitado y en el plazo estipulado. Enhorabuena por vuestro trabajo, un 10
    1 person found this review helpful 👍

  • 5/5 Patricia Villavicencio C. 3 months ago on Google • 6 reviews New
    Excellent service and jewelry accessible to all types of economy

  • 5/5 Alba R. 4 months ago on Google • 5 reviews
    Everything is great! Super friendly, super nice engraving and very fast shipping! 100% recommendable

  • 5/5 Pilar 5 months ago on Google • 4 reviews
    Delighted to have found this jewelry. They have ideal and customizable things. They help and advise you with kindness and closeness, seeking to find what the client wants. I had little time left for a personalized gift and they did everything possible so I could have it. I was also extremely lucky to place an order and have it the next day because it just happened to coincide that they were going to the workshop. The 3 times I have gone I have been treated by Gabriela, charming and very professional. Thanks for your work. I hope to return many more times!!!

  • 5/5 Sonia M. 7 months ago on Google • 3 reviews
    Ten after-sales service. The incredible pretty medal. I recommend 100%.

  • 5/5 Celia R. 9 months ago on Google
    Quería hacer un regalo a una persona especial que se encuentra a Km de distancia. No tenía mucho tiempo y a pesar de estar en pleno de mes de agosto no hubo ningún problema. Fueron muy rápidos, tiempo récord. Contestaron a mis preguntas vía WhatsApp de manera profesional y cercana. El regalo fue todo un acierto, emocionó y sorprendió a partes iguales. La próxima compra será algo para mí...Ya he fichado algo para mí lista de favoritos 💙💚💛💜🧡♥️🤍.

  • 5/5 Rocio G. 1 year ago on Google
    (Translated by Google) I was looking for a gift for my grandfather's 90th birthday, and I came across your website by chance. I looked at your page and found what I was looking for. I got in touch with them through WhatsApp and I received a wonderful treatment and resolution of doubts and with an exquisite kindness. I placed the order through your website on a Wednesday and on Friday morning it was delivered to me I have been very happy with the treatment, attention and speed. I know I will trust them again for other occasions. From 10. (Original) Estaba buscando regalo para el 90 cumpleaños de mi abuelo, y di con su web por casualidad. Mire su página y encontré lo que buscaba. Me puse en contacto con ellos a través de WhatsApp y recibí un trato y resolución de dudas maravilloso y con una amabilidad exquisita. Realice el pedido mediante su web un miércoles y el viernes a primera hora de la mañana me fue entregado He quedado muy contenta con el trato, la atención y la celeridad. Se que volveré a confiar en ellos para otras ocasiones. De 10.

  • 5/5 Elvira 2 years ago on Google
    (Translated by Google) I bought an engraved bracelet for a girl and it has been super pretty! Both the letter and the engraving. Attention by WhatsApp is 10. Thank you very much! (Original) He comprado una pulsera grabada para una niña y ha quedado súper Bonita! Tanto la letra como el grabado. La atención por WhatsApp es de 10. Mil gracias!

  • 1/5 Ines B. 6 years ago on Google
    This store looks nice on the outside but it is HIGHLY overpriced. BEWARE of buying gifts here because they don’t refund money in cards or cash. (And don’t care to warn you)

  • 1/5 Marta Vidán L. 10 months ago on Google • 1 review
    Very nice designs, but the quality of the materials is very bad. After very few months and without anything having happened to explain it, the pendant I bought is completely useless. On another occasion something similar happened to me with a bracelet (it was completely scratched after a few weeks) and they sent me a new one. Now, however, what they offer me is to pay for another one (without comment), which of course I am not going to do because it would be a waste of money. I will not buy anything from them again.
    3 people found this review helpful 👍

  • 5/5 María Jesús Lavilla O. 4 months ago on Google • 2 reviews
    Thank you very much for sending. It's a pleasure to work with you, the customer experience is always very positive. The bracelet has turned out beautiful. I would repeat and always recommend this jewelry. Greetings to the entire team who make this business possible!!!
    1 person found this review helpful 👍

  • 5/5 Laura P. 2 months ago on Google • 1 review New
    We made several pairs of cufflinks with them for our wedding and it was a great success. Nerea advised us with all her love and kindness both by phone and WhatsApp and made everything very easy for us. We already have the twins at home and they have turned out fantastic. It's a pleasure to meet professionals like this.
    1 person found this review helpful 👍

  • 5/5 Leyre S. 3 months ago on Google • 1 review New
    Good service good product


Call +34 620 90 84 09 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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