Well, as always, you call, you call, you call again and no one answers. Then you go to the doctor without an appointment, and they tell you off. But what's the surprise when I arrive? That there is almost no one and they are all talking to each other and letting the phone ring. And so since the quarantine. A year of being lazy and getting paid the same. That's what we pay for, so that they don't even reach out to pick up the phone.

I've been at the door of the clinic for half an hour, looking at the counter and calling, to my surprise, there are no patients and the workers at the counter either hang up on me or don't pick up the phone, what these people do is shameful. If they don't want to work, they could give the job to other people who really want to pick up the phone and it's not a big deal.

I'm very sorry to say that, today I'm not going to talk about waiting (although it leaves a lot to be desired) but about another problem which seems much more serious and important to me. Data protection and privacy law are conspicuous by their absence. It seems to me a huge lack of respect that it is not taken into account that you should be doing tests such as antigen tests in front of the rest of the patients or the rest of the population, that you have to say or have them say your name very loudly and the result of the proof. I have never done this in my life as a nurse and I was very struck by how little it is respected despite being so important.

Good patient care. About the doctors... there are two pediatricians, one of them is great, Raquel, and the other doesn't know how to treat children or parents. I don't recommend her at all.

I see comments that are embarrassing, you value a health center as if it were a bar, judging it from your selfish vision, I remind you that not so long ago you applauded the people who work here every night, the same people who most likely helped you. helped grandparents and grandchildren. Anyone who wants a 24-hour telephone can go to the emergency room, sign up for private security or call Esperanza Gracia. A little bit of respect

(Translated by Google) A pure shame. The health center has opening hours at 08:00. They start arriving at 08:05. You call 300 times and they don't pick up the phone, you go to the counter and there are three talking to each other about how it's been the weekend and more fun. Today a boy came to the counter asking where he was to get vaccinated and they have informed him where it was and when They have left they have commented: "WHAT DILLY PEOPLE ... EVERY DAY THEY ARE MORE USELESS. (All because the vaccination center is on the corner and the boy did not know it) They should change these people from the counter. Rafa. The others, no professionalism. (Original) Una pura vergüenza.El centro de salud tiene horario de apertura a las 08:00. Empiezan a llegar a las 08:05. Llamas 300 veces y no cogen el teléfono,vas al mostrador y hay tres charlando entre ellas de como a hido el fin de semana y más cachondeo.Hoy a llegado un chico al mostrador preguntando donde era para vacunarse y le han informado donde era y cuando se a marchado han comentado:"QUE GENTE MAS TONTA... CADA DIA SON MÁS INÚTILES.(todo porque el centro de vacunados está en la esquina y el chico no lo sabia) Deberían cambiar a esta gente del mostrador.Ahi solo se salva Rafa.Las demás nada de profesionalidad.

Ayer día 13 de diciembre acudí para que me informaran sobre la tercera vacuna para el Covid. Nunca he ido al ambulatorio debido a que no somos de la Seguridad Social. Me atendió un señor que es una maravilla! Hablando con vecinas me confirmaron que se llama Rafa. Su trabajo es perfecto, educado, amable y te explica todo con detenimiento. Gracias por su atención. También hay que decir cosas agradables cuando ocurren(y eso que yo soy muy guerrera!). Acudí por segunda vez el día 16 de enero. Volvió a atendernos el sr. Rafa, pues vuelvo a dar las gracias por su atención. Íbamos por el tema de la cuarta dosis de la vacuna del Covid. Se necesita más gente como él es muy competente en su trabajo y eso que yo iba de Asisa/Muface, pero aún así su atención es espectacular. Gracias, espero que hayan más personas así.

I just called and they picked up on the first ring and a very kind woman answered me. If it were for the comments I wouldn't have even tried... We are delighted with the clinic in general, they have their dynamic oropia for extractions but as soon as they explain it to you it is quite reasonable. The doctor who has been treating us since we arrived in town a year ago is excellent. Very professional and very good personal treatment. The pediatrician has days, I know that other parents have complaints but she also seems very professional to me, although there are days when you leave the office wanting to go back in and get like Belén Esteban. Do you understand me? But let's say no complaints at the moment. On the contrary, it seems that people are not aware of how immensely lucky we are to have such good public healthcare despite the efforts of some to ruin it...

(Translated by Google) Discrimination to any foreign person treating badly making excuses that do not make sense just to work. Made the complaint with the names and filmed by me what they said and how they attended. shame as a country (Original) Discriminacion a toda persona extranjera tratando mal poniendo excusas que no tienen sentido con tal solo de trabar. Hecha la denuncia con los nombres y filmado por mi lo que dijeron y como atendieron. Verguenza como país

Una atención que da pena, esperas larguísimas cuando no están atendiendo a nadie y lo mejor de todo es que entras a la consulta y están de charreta los médicos.. vergonzoso, eso sí como sitio de trabajo tiene que ser un 10 porque para lo que hacen ..... No pongo un 0 porque no se puede

Bad attention, they have no idea about the procedures and they inform you poorly.

I arrived 10 minutes late, because I couldn't find parking, there was an impressive storm. And the pediatrician, Raquel, kept us waiting for more than an hour and with my son, with a fever of 40, the poor thing. And when I complained and asked her if she was going to keep us there all morning, she told me no, that at 12 was going to lunch. What shamelessness!!.

I had a very bad experience with my daughter, I went to the Pediatric emergency because my daughter spent the night very badly with nasal congestion, fever, and cough. I couldn't take her to school and that's why I went to the outpatient clinic, which is supposed to be the normal thing to do. His primary pediatrician was not there, but there was another one who attends the morning shift. I wanted to wait for my turn with that pediatrician because I work in the afternoon and it was difficult for me to take her to the Pediatrician's shift who had told me at the entrance that they could see her at 4:30 p.m. When they call my daughter to go into the emergency consultation, the very rude Pediatrician tells me verbatim. "And you couldn't wait 30 minutes for your pediatrician to arrive" and I responded that they didn't tell me at 2:00 p.m. but at 4:30 p.m. and at that time I had to be at work. And she continues in a disrespectful manner and in a hostile tone "Our work schedule has no influence on emergencies" meaning that my 6 year old girl had to go alone to the afternoon appointment because I couldn't take her afterwards?? ? What a lack of empathy with this Pediatrician, and if I'm there it's because I have a reason, no one, least of all children, likes to go to an outpatient clinic for pleasure. I just wanted them to check her out and send her for treatment if the girl required it. Furthermore, with my job I pay for Social Security, it is a right that we have, it is not for us to receive this type of treatment, so poorly educated. I will retire with my daughter and I will look for her to be seen somewhere else. But there really is a lack of professionalism and humanity.

(Translated by Google) I have no complaints about the attention I have received, but I consider it worth mentioning that at no time have I been able to get an appointment by phone, I have always had to go in person to request an appointment in primary school. Something that hopefully improves. (Original) No tengo queja de la atención que he recibido, pero considero que es de mencionar que en ningún momento he podido telefónicamente conseguir cita, siempre he tenido que ir personalmente para solicitar cita en primaria. Algo que ojalá mejore.

How ashamed the workers of this health center make me, I have made 80 calls and they have not picked up even once, you are lucky that they do not charge me, otherwise I would stand there in your center with the receipt and you pay me, What a shame! On top of that, then you go on a normal day and there are all the doctors talking to each other and laughing, can you believe it? There is a need for efficient people and not lazy people like you.