1/5 Ale X. 4 years ago on Google
I
had
a
terrible
experience
at
this
place,
I
hope
my
review
will
help
other
people,
not
to
get
tricked
from
the
good
reviews,
as
has
happened
to
me.
Simon,
the
technician,
has
brutally
ripped
me
off.
I
brought
my
MacBook
Pro
to
get
cleaned,
as
some
liquid
was
spilled
on
the
keyboard;
I
accepted
to
pay
$120
to
try
to
fix
the
matter
with
a
good
cleaning,
but
Simon
called
me
back
through
the
phone,
saying
that
I
needed
to
pay
$300
to
replace
the
keyboard.
I
trusted
him,
and
asked
him
to
proceed;
again,
he
called
me
back
saying
that
he
made
mistake
ordering
a
cheaper
product,
so
I
had
to
pay
$100
for
the
proper
part,
which
I
refused
to,
as
I
wasn’t
aware
of
any
of
this
operations
he
was
trying
to
do,
to
save
money
on
the
parts,
and
It
was
not
my
mistake
either,
if
he
ordered
the
wrong
one.
He
was
quite
annoyed,
but
obligated
to
fix
the
matter
ordering
the
proper
key
board
on
his
own
expense.
Once
the
job
was
done
and
paid,
when
I
tried
my
laptop
back
home,
with
accuracy
and
calm,
I
found
out
that
4
keys
wouldn’t
work,
and
the
trackpad
was
super
stiff
and
wouldn’t
click
anymore.
I
made
the
mistake
to
call
him,
instead
of
put
everything
down
on
an
email,
I
brought
the
laptop
back
and
he
was
quite
annoyed,
but
he
said
he
was
going
to
do
the
job
again,
replacing
again
the
keyboard,
but
it
was
very
difficult
for
him
because
it
could
only
be
a
cable,
and
it
was
just
few
keys
not
working
and
he
couldn’t
get
the
trackpad
back
to
click,
and
lots
of
complaints,
so
pretty
much
he
was
the
one
complaining
about
the
time
that
the
job
was
taking
him,
and
he
wasn’t
rising
any
money
by
that.
When
I
left
the
store
he
started
to
communicate
with
me
through
emails,
to
protect
his
self,
and
starting
to
blame
the
Apple
for
a
keyboard
defect,
and
pushing
me
to
go
to
the
Apple
ensuring
that
they
will
refund
me
for
the
$300
I
spend
to
pay
him,
as
he
doesn’t
want
to
give
me
my
money
back
but
he
didn’t
deliver
any
service.
At
the
moment
he
is
lying
on
emails,
saying
that
I
am
asking
him
to
proceed
with
the
matter
as
he
wants,
putting
me
in
the
position
to
take
this
further
and
still
being
unable
to
have
my
computer
back
to
work,
and
creating
a
damage
on
a
$1900
device.
PLEASE
BEWARE
OF
THIS
PLACE,
STAY
AWAY
FROM
THEM!
4 people found this review helpful 👍