5 stars hotel that is actually a 3 star somewhere else! Starting from the reception where it took us ages to finish checking as well as trying to make us pay again for the room which we paid for already, then made our way to the room which was not done yet, they apologised and said they didn't know the room was occupied the night before so nobody checked to clean it, switched to an other room, the mattress was horrible, you lie down then you feel like you're sinking, 0 firmness, had to sleep on the floor, luxury hotel? Seriously? Everything looked over-used, very old furnitures, cheap TV, there was no plug in socket by bed. In the morning headed for breakfast, very limited options and dishes, same story for lunch, a few poor dishes were there to pick up from, m not going back again, I had higher expectations to be honest for 5 star hotel, I'll try Sheraton next time.

Beautiful place!$$$ SMALL room.$$$ Front desk service personal were wonderful, friendly and helpful. We ate at the restaurant on site.$$$$$$$$$$$$ The service was horrible.$$$$$$ We asked for a second drink and waited. 15 minutes later we got up to leave and we’re told to wait, that our drinks were “coming.” After that scene our server got another table their drinks, left, then retrieved a bottle of water for them. (There were only 2 other tables occupied at the restaurant). The BEST part, when we asked for our drinks the 5th time, our server told us that some people tip and some people don’t, but every little bit helps. Lol. We have stayed elsewhere in Algiers and enjoyed 100x the service at half the price. The cost/service ratio at this place is exorbitantly high compared to anywhere else. There are plenty of other places to stay in Algiers, choose them! I promise you, everything costs AT LEAST Double at this place!$$$$$$$$$$

Visited January 2024: The hotel is located in the city rather than on the outskirts like many. It is a low-rise sprawling complex that is a mixture of contemporary and traditional styles. Our room was large with an absolutely lovely king-sized bed - the feather topper was so nice that I ordered one for myself. The four piece bathroom was pleasant but not cutting edge, let down by a rather old-fashioned and weak shower head . The Botanical Gardens, Jardin d'Essai du Hamma, are located next door, entry is free for hotel guests, a nice gesture. Moving around the city is easy as the underground station is located at the botanical gardens. Dining in the hotel is very competitively priced and of excellent quality; alcoholic drinks are served but spirits come at a premium. The Azzurro restaurant, which is part of the hotel, is absolutely wonderful. The service was excellent and the food was as good as I've had anywhere in the world and we have been to 139 countries. Not all great: The Africa Cup of Nations was played on a big screen in the atrium and was very, very loud. The Algerian game played until 11pm keeping us awake, our complaints to the staff were met with indifference. Also; smoking is allowed in parts of the hotel however, the smoke permeated into our room. Having said all of that I would definitely recommend this hotel.

Ok Hotel. Not worth the price. The rooms are 3 star at best. Needs renovation. The breakfast is good, but the staff talks to people in French. Hello? This is not France. Why are you still living pre 1962? And the elevators need to be replaced. They stop at random floors, you call an elevator up and one that's going down stop for you. And someone was smoking in the lobby. I assume he works there because the staf didn't care. That's the main reason why I gave it such a low rating.

Very bad service by the hotel Room not cleaned in full day. After I came to room I called housekeeping 2 times but they didn't do anything. I had to come down to the reception to talk as the reception couldn't do anything when I called them. 40 minutes for the person to come to my room to clean it. 40 mins. Price 5 star services 2 star

Now worth the value for the money paid. I recommend another 5-star hotel which is cheaper and as good or even better.

I recently stayed at this hotel, and I must say it was an exceptional experience from start to finish. The staff was incredibly welcoming and attentive, ensuring that my every need was met. The room was clean, comfortable, and tastefully decorated, making for a relaxing and enjoyable stay. The hotel's amenities, such as the spa and dining options, were top-notch. I couldn't have asked for a better stay, and I highly recommend this hotel to anyone seeking a luxurious and memorable getaway.

My friend recommended Sofitel Algiers garden hotel. I am more than amazed by their services. Firstly, I would like to say that I was thoroughly impressed by the high level of service and attention to detail provided by the hotel staff. From the moment I checked in to the day I left, I felt welcomed and well taken care of. In particular, I would like to thank Karima from the Difa restaurant for her outstanding service during my stay. She was incredibly friendly, attentive, and went above and beyond to ensure that I had a pleasant dining experience. Her warm and welcoming demeanor truly made me feel at home, and I can't thank her enough for her hospitality. As for the hotel itself, I found the facilities to be clean, comfortable, and well-maintained. The room I stayed in was spacious and nicely furnished, with all the amenities I needed for a comfortable stay. The hotel's location was also convenient, with easy access to nearby attractions and transportation. Overall, I had a wonderful stay at the Sofitel Algiers Garden Hotel and would highly recommend it to anyone looking for a comfortable and welcoming accommodation. Once again, I would like to extend my gratitude to Karima and the entire hotel staff for their exceptional service.

The hotel is great. Right next to (and free admission to) the garden that the original Tarzan movie was filmed in. The rooms are nice, very hot water in the shower. My only negative is the food is super expensive in the hotel - $25 for a cheeseburger at the bar? Too much! But other than that, the hotel is great!

A very wonderful hotel in all aspects, the reception, treatment, services, staff, and elegant rooms, and also the location in it is wonderful and strategic, and its most attractive feature is its presence next to the beautiful Garden of Experiences.

The hotel was absolutely wonderful - and the staff were exceptional. They were so helpful, friendly, and welcoming - and Selma was wonderful and made our stay very special. I can definitely recommend the breakfast buffet - there was so much choice! And the pool is fantastic and has great views! I would definitely recommend the Sofitel Algiers - we had a great stay! :)

Sofitel is just an amazing hotel, i really enjoyed my stay there, the staff are amazing, very welcoming and professional, I would like to thank all of them for the shared smile and positive vibes at all times, and a special thanks to Chef Nouna who prepares delicious and extremely tasty traditional Algerian sweets, i am in love with her Bradj, it melt in my mouth 😋. Also, the food was so yami, tasty, clean and very well cooked and served, everything is beyound amazing. Veryyyy happy with everything, it would my destination for stay at all newt times in Algeria ❤️.

The hotel is really nice but the stuff need to be well trained and remind that they works for Sofitel. I had a very bad experience with one of their receptionist who ruined my stay because of several reasons one of them is I asked I reservation at specific restaurant in Algiers that he never made so I went to the restaurant and i have been asked to leave as I don’t have a reservation and when I went to complain to the other person on the conciergerie he talked to me in very agressive way saying that it’s not his job to make reservations and if I’m not happy I can go somewhere else next time. I found this so pity you have to tell your stuff that they are not at their home they cannot talk to the client in such way whatever is his culture.

Clean, comfortable, and bonus points for access to the Hamma Gardens. Hotel is clean, comfortable, and has lots of amenities. It is a bit dated in style, but the hotel is in good shape. The water pressure and hot water in the shower was fantastic- this is one of my key metrics if I like a hotel :) The staff was very friendly and helpful. They accommodated a check out from the hotel the night before we departed since we were leaving so early. They do accept a credit card, but also cash. The hotel bar in the lobby has great fresh juices and food. The only drawback is the smoke (which also wafts its way up to the rooms that overlook the lobby). The bar was always lively, sometimes with live music in the lobby. The hidden gem is that you can get a special bracelet from the concierge desk to access the Hamma Gardens just adjacent from the hotel entrance. We took several late afternoon walks in the garden and it was lovely- don’t miss out on this perk. The zoo is also accessible from the garden. Also a short walk is a cable car that will take you up to the Martyrs Memorial.

I had a very nice stay at Sofitel Algiers Hamma Garden. The staff was always very polite and helpful. The rooms are a bit outdated but still comfortable. The breakfast has a good variety and a lovely outdoor place to eat. The pool area has an outdoor and indoor area, as well as sauna. Nice view over the city garden!

The hotel does fulfill the western European standards. We had a very good stay for our business trip. The service is extraordinary. However the employees should improve in english language. French speaking people will not have any issue.

I highly recommend the hotel to anyone looking for a comfortable and relaxing stay. The rooms are spacious and well-equipped, and the staff is very attentive and helpful. The hotel is located in a convenient location, close to the major attractions of the city.

I have visited many hotels in Algeria, but Sofitel Algiers remains the best for me, excellent staff and wonderful hospitality, especially the time when I had dinner with my friends at the Difa restaurant, it was an amazing night, the menu was vast and varied, good service and very delicious food, can't wait to come back again. Huge thanks to all the staff that guarantees the prestige service in the food service. 5 stars well deserved ♥️

It was really good experience i had there Good food,good service,I’m definitely coming back next year 👌

This hotel is okay, but it is not worth the price. The spa is closed. Two of the three restaurants are closed. The food at the one remaining restaurant is not good. The food is the same standard as roadside tourist trap - edible if hungry, but not good by any stretch of the imagination. The breakfast is also disappointing. Sad looking sausages, and tepid courgette in tomato. Thank god for the omelette station, but shame the staff working there seem rather miserable. The bar has no liquor, only wine and beer. The room is sold as “luxury”, but the furniture is cheap and old, and the room is tiny. The location next to the park is nice (shame about the zoo with the big cats in cages smaller than the hotel bedrooms), and walking through the park when the weather is good was very pleasant. Overall, it seems like this Sofitel is charging prices as if it is offering luxury rooms, three 5-star restaurants, a spa, and a bar. Since it no longer offers those things, the prices should be adjusted accordingly. 3/10

It was a great stay, the service was great. Wissem and Karima were especially kind and helpful.

I want to appreciate ms. Karema from restaurant recaption , she is very helpful and good with dealing with guests. In general the hotel is good

1* because of the constant cigarette smoke. Unfortunately, the hotel was a complete disappointment because of that. While the building has a great style and reflects what you see in most pictures, and the staff is mostly friendly and professional, and breakfast is good too - just like you’d expect it in a 5* hotel, the constant cigarette smoke INSIDE is absolutely unacceptable. Once I complained when sitting in the lobby, they asked me (the non-smoker!) to go outside if I was bothered by the smoke! In the evening, the cigarette smoke would start creeping into the room and I had to turn off the AC and leave the window open. Despite calling the reception, nothing was done. The next morning, I talked to one of the managers  - Camila - an overall really friendly/professional lady and she offered me 30% off the next night as I said I would’ve liked to extend my stay for another night. I realised that this would be an issue in every hotel if it already occurs in such an internationally renowned brand. So, I weighed my options. She promised me to make sure nobody smokes around me and that everybody double-checked on it being a non-smoking room. Upon changing later that day, all seemed fine - just with the first room. Once the evening came, I realised it was exactly the same thing again. Despite the fact that the room was two floors higher up (7th) and on a different side of the building, cigarette smoke started creeping in again through the AC and hallway. I called twice but nothing was done or changed. I opened the window, but since it was towards the Botanical garden, I woke up later in the night because of mosquitoes entering. When I addressed this in the morning, I was told that Camila was sick (I hope she gets well soon!) and a lady at the reception (Abiah - if I understood the name correctly) just told me that she couldn’t do anything about the compensation. She just offered a mere 500 points for my account. After 15min of arguing, I gave up. By the time of the checkout I had gotten sick (I arrived healthy!) from the lack of sleep and constant passive smoking, and I was simply tired of arguing something that shouldn’t even be an issue. Making the customer endure such health hazards, not adhering to the legal contractual obligations (if you sell a non-smoking room, you gotta provide a non-smoking room and not come up with silly excuses of why there may still be smoke entering from somewhere), and then treating them so unprofessionally when leaving is extremely disappointing. The reasons of why I couldn’t be given another 30% off for the first night were absolutely invalid. If a hotel wants to offer a compensation, they can modify the price as they wish. Definitely won’t be back to Sofitel for a long time with this kind of treatment. p.s. the government owns this hotel and insists on the lobby/bar area allowing for smoking. In my view, absolutely irresponsible with an international brand like this and completely unfriendly for tourists.

I recently had the pleasure of staying at sofitel algiers hamma garden and it exceeded all expectations. From the moment I arrived, the staff's warm welcome and attention to detail set the tone for a truly memorable experience. The room was impeccably clean, spacious, and elegantly furnished, providing a comfortable sanctuary after a day of exploration. The amenities offered were top-notch, and the view from the room was breathtaking. Dining at the hotel's restaurant was a culinary delight. The menu offered a diverse range of delectable dishes, each prepared with finesse and served with genuine hospitality. What truly stood out was the exceptional service provided by the staff. They were always attentive, knowledgeable, and eager to ensure every need was met promptly. The location was ideal,Additionally, the hotel's serene ambiance provided a peaceful retreat from the hustle and bustle of the city. Overall, my stay at sofitel algiers hamma garden was nothing short of exceptional. I highly recommend this establishment to anyone seeking a luxurious, comfortable, and memorable experience. I look forward to returning in the future.

A very nice stay at the Sofitel Hotel, it also provides you with excellent service, especially at breakfast, the hotel supervisors and workers take care of every customer like all other employees! The rooms are comfortable

.I exceedingly suggest the inn to anybody searching for a comfortable and unwinding remain. The rooms are roomy and well-equipped, and the staff is exceptionally mindful and accommodating. The inn is found in a helpful area, near to the major attractions of the city.

Very classy and chic hotel, the service is very professional whether it's concierge, waiters or other staff, they're all so nice

the hotel was nice. service was excellent. especially madam Karima was so kind. looking forward to stay next year again

I had a wonderful time at this hotel. It provides good services and meets international standards. Thank you

"I recently stayed at the Sofitel Algiers Hamma Garden and had an amazing experience! The hotel's location is stunning, with beautiful views of the garden and the Mediterranean Sea. The staff was incredibly friendly and attentive, making me feel welcome throughout my stay. The rooms were spacious, clean, and well-appointed with all the necessary amenities. The hotel's dining options were fantastic, offering a variety of delicious cuisine. I especially enjoyed the breakfast buffet, which had a wide selection of tasty dishes. Overall, I highly recommend the Sofitel Algiers Hamma Garden for a luxurious and memorable stay in Algiers!"

The breakfast team specially naiema from the Algerian corner were amazing welcoming And even did a special Algerian bread for us The team were sensitive to kids with extra care and comfort to embarrassed moms If you are. A family this is the place for you

The hotel has very good location next to the Hama Gardens. The hotel has several facilities; so I would like to rate the hotel differently according to the facilities (points maximum 5): Reception: 4 Rooms: 4 Buffet breakfast: 5 Buffet dinner: 5 Azur Restaurant (a la carte): 5 Bell boy service: 2 Bar: 4 Overall my opinion for this hotel is that I reccomend the hotel, services are ok, but it neeeds to improve.

I really enjoyed my stay at Sofitel Algiers, It was a great experience especially the food, everything thing was on point, from the reception to the room A big thank you to the food service staff for all their work and hospitality

i have braught a client with me to have a dinner at the Difa it was an excellent food so delicious . the waiters tooked care of us so nicely and wisely. next time we want to come to the algerien restaurant . we hope you'll open the Italian restaurant soon. thank you for you're hospitality we appreciate the service .

Very good service from the staff at difa Ryhem ,mustapha , azwaww , farid I want to say thank you to Mokrane and Aziz for bringing my soup and bread. Room Service team excellent.

Sofitel Algiers is so far one of the best hôtels I have been to, My stay there was very good and the service was on point , the best thing was the food and the room , I came with m'y family and the staff greeted us very well Thank you for the amazing experience

I'm extremely happy with the service provided by all staff teams. I'm staying for longer period in Algeria for business purposes and tried many hotels in Algiers. Sofitel is for me best business hotel.

Perfect hotel, clean, nice views, except when receptionist asks for marriage certificate knowing you checking in with you wife and 2 years kid, this is unacceptable I had to rent a second room to stay in the first night as no one from management was available to take escalations, thanks to booking I got refunded the first night but even though the receptionist screwed my stay.

Brake fast excellent I liked Karima she is absolutely responsiveness, smiling and providing excellent service Thank you Karima

We were not allowed to stay in same room booked through booking.com with our son unless you prove we’re married. We provided all our passports but apparently not enough.

Excellent service from very friendly and devoted staff. Exceptional attention to detail in the restaurant and very helpful reception staff. Special thanks to Hakim for a quick Checkin and sorting out our third night as well as our communicating rooms. Thank you to Sofiane for his advice and providing us with a map of Algiers. Thank you to Mr Chaaban for his hospitality. Thank you to Faical who took care of our luggage and Karima who ensured our room was always spotless. Thank you to Farid for his excellent service at the restaurant. Thank you to Rafiq our chauffeur who took us to the airport in style in the VIP merc and in no time. So really the service and the friendliness of staff is what distinguishes this hotel. The rooms are also very clean and the beds very comfortable. We slept really well the restaurant meals and breakfast are excellent. The pool is very clean and not too chlorinated. The gym is also very good. We will definetely stay there again when we visit Algiers A review isn’t a review if we don’t mention points that need improving Smoking seems to be still allowed on the lobby and while there is absolutely no smell in the rooms there is a vague smell of cigarettes in the atrium. The corridor carpets also feel a bit dusty and could do with regular shampooing. The carpets in the rooms are very clean. Some of the furniture and the bed covers had stains that could do with shampooing. The bed sheets and pillow covers were very clean The towels are removed for cleaning daily but not immediately replaced. There is a period of about 2 hours where there could be no towels on the room if you don’t keep one. The pool does not allow whole body swim suits. While this did not affect us we felt that people that chose to cover their limbs while swimming should have the right to do so and not be discriminated against provided the garment is a proper swimming one. The hotel management should give a very serious consideration to this point as it is about peoples values and freedom.

I had a great experience in the hotel , very good service across all hotel facilities especially the main restaurant team othman, karima and Bar as well .

Good welcome from all hotel employees specially Karima at breakfast reception together with othmane.

Very beautiful propert with near by access to the park. Only problem i faced is the access card will get deactivate every time... A bit xostly too

Breakfast was amazing ! Naima and Karima are so nice Will be back for sure

A hotel in the city center.the restaurant staff are smiling all the time and are professionals. Especially Mostafa karima othmane and Farid .in the reception I thank mohamed and hassan

The services in Room and Restaurant has been good. I would like to thank Ms Karima for showing great hospitality along wth her team in the restaurant.

the hotel was nice. service was excellent. especially madam Karima was so kind. looking forward to stay next year again.

All top! Spent very comfortable and nice period! Thanks to all the people making the stay a very good one. Thanks to Karima, Othmane, Said and all the fantastic staff

Very nice hotel. Well placed with easy access to main areas in Algiers

Clean, comfortable, and bonus points for access to the Hamma Gardens. Hotel is clean, comfortable, and has lots of amenities. It is a bit dated in style, but the hotel is in good shape. The water pressure and hot water in the shower was fantastic- this is one of my key metrics if I like a hotel :) The staff was very friendly and helpful. They accommodated a check out from the hotel the night before we departed since we were leaving so early. They do accept a credit card, but also cash. The hotel bar in the lobby has great fresh juices and food. The only drawback is the smoke (which also wafts its way up to the rooms that overlook the lobby). The bar was always lively, sometimes with live music in the lobby. The hidden gem is that you can get a special bracelet from the concierge desk to access the Hamma Gardens just adjacent from the hotel entrance. We took several late afternoon walks in the garden and it was lovely- don’t miss out on this perk. The zoo is also accessible from the garden. Also a short walk is a cable car that will take you up to the Martyrs Memorial.

This hotel is okay, but it is not worth the price. The spa is closed. Two of the three restaurants are closed. The food at the one remaining restaurant is not good. The food is the same standard as roadside tourist trap - edible if hungry, but not good by any stretch of the imagination. The breakfast is also disappointing. Sad looking sausages, and tepid courgette in tomato. Thank god for the omelette station, but shame the staff working there seem rather miserable. The bar has no liquor, only wine and beer. The room is sold as “luxury”, but the furniture is cheap and old, and the room is tiny. The location next to the park is nice (shame about the zoo with the big cats in cages smaller than the hotel bedrooms), and walking through the park when the weather is good was very pleasant. Overall, it seems like this Sofitel is charging prices as if it is offering luxury rooms, three 5-star restaurants, a spa, and a bar. Since it no longer offers those things, the prices should be adjusted accordingly. 3/10

Excellent Hotel, the location is perfect with easy access to the center of Algiers. The added value is the quality of the service. All the staff are very professional and keen to help. The security service is excellent, discreet and efficient. The reception, the rooms service, the personnel of the restaurants are,like I said, kind and professional. I would like to mention M.me Karima and M. Mustapha and all the rest of the restaurants' staff for their excellent job and kindness. .