Horrible customer service and lack of respect for the customer. Made an order sat and waited 22 days no shipments no phone call to let us know that something we have ordered was out of stock. If I didn't call I would'nt have known. As I called I was told they were out of stock and as I asked if they were going to make right by their lack of communication and lack of customer service I was told owners policy no discount or store credit...... HORRIBLE SERVICE this is not how you treat a customer. And if they comment below and say they have no record of me I will post screenshots of my order....... sad to experience a company like this.

Terrible customer service. If you have a problem with your order I suggest going to their physical location in San Gabriel if you can because they will not take responsibility for their mistakes over email. They will give you the run around, gaslight you and eventually just ignore you. They claim to be in the business for 20 years but the owner admitted to literally not knowing anything about piercing so if you have a problem with your order she will not be able to understand why. Please work on your customer service and knowledge of the business or offer refunds if you don't know what you're talking about. Luckily was able to get an exchange but it was NOT easy. Would not recommend buying from this company especially if you're considering placing a large order because if you have a problem you will not be refunded or exchanged.

Excellent services! It has been 10 years and I've never been disappointed! Best prices I've seen! There's a variety of different styles to pick from. The shipping was even faster then I expected! Great customer service. I would 100/10 buy again from this company! Highly recommended to any professional piecers!

Very fast shipping, good customer service, great prices, and reliable service! Highly recommended for first time and new buyers. I love their new trendy items like their threadless jewelry. Definitely will buy from them again!

I have been doing buisness with APM Body Jewelry Wholesale for over 10 years. The have the best prices in town. I prefer their new location now for convenience and accessibility. Although I do miss their hands on approach in store purchasing, the online ordrring manner does save time for the both of us. As a 13 Years Experienced Body Piercer, they sell me the jewelry, and I choose the lengths and specific jewelry that I choose to pierce with, I know how to do the piercings, and they know how to sell me the jewelry. Always appreciate their customer service and now I love stopping by The Hat for my Pastrami sandwich after picking up my piercing jewelry order from APM Body Jewelry Wholesaler. Thank you guys for never price gauging like others have continued to do so during these Covid Pandemic Times. -Fatboy The Piercer

Absolutely love this place has a whole selection of jewelry. Great customer service and great prices. The manager and staff are so polite. Shipped my order the same day ❣️ Everyone should check out their new items totally love them 💎💎💎💎❣️

Best customer service and selections! I am so glad to find all my ASTM F136 titanium piercing jewelry here at this incredible wholesale price, thank you! Hope to visit your showroom when I travel to Los Angles! Definitely ordering from here again.

I’ve been ordering from this company for over 5 years. Today they have officially lost my business. In the past their coatings have stand the test of time. I made orders back in march and April. I already have clients returning because their gold jewelry has faded after only 3 weeks of wear. I contacted the company because I would never sell something like this. Their response was my customer was responsible for the way they wear it and not taking it out for showering and that this is normal and they won’t accept returns or do anything about it because it’s now July. Why would I buy a gold piece that is going to turn only 3 weeks later?!? Little mistakes in the past and an occasional quality problems I have been able to overlook in the past. But after today I’m done. Customer service sucks. Do not recommend them.

So happy my favorite supplier moved closer to us in San Gabriel! Their showroom is much bigger now, with the same amazing prices, quality and even more selections to choose. We get all of our piercing supplies here for years. Highly recommended!

Want to order but I’m curious….why is EVERY review less than 4 stars answered that the reviewer is not a customer in their system?? Seems super sketchy and like this company takes no responsibility for anything.

Love this place. Great selection of jewelry and the staff is super nice. Ordering online is also a breeze. I would recommend AMP to anyone !

Excellent service, very friendly and efficient, wide range of selection, unbeatable price, impressed by their good customer service.

I have had minor problems with orders in the past, but this time was ridiculous. I received a phone call 8/23 that they only had a partial stock of an item that I ordered. I returned their call the same day and told the associate that I would just like to cancel the out of stock items but that I still needed the standard earrings. When I received tracking for my shipment, I was billed for the out of stock items and was due to receive a partial shipment of what was available. I called them back and had the same associate that I had previously spoken to and asked why I was billed for and being shipped the items if I cancelled prior. She admitted to it being her mistake and said that a manager would call me back. No one called back. I called again Friday and was told that the manager "just wasn't in" and would get a call back. Called again Tuesday and was told they weren't in. I called again 8/30 around 3pm my time, and was told the manager was "out to lunch". I informed the associate that I had already called several times with no returned call and was planning on sending the entire order back and starting a chargeback process. She let me know that "she isn't going to give you your money back." and let me know that she would call me back when she gets in. I'm not sure how "cancel the out of stock items" means to go ahead and ship and bill them to you anyway. I will not be doing business with this company again. *Edit: They are offering to reimburse me for the backstock*

Terrible customer service! They do not respond to emails