Their groomers are pretty good but their customer service is pretty rude. Oddly they have a no picture policy so you cannot take pics of your own dog. However, I saw their groomers taking pictures of a cat they were grooming! They don't even want you watching and instead of asking you to move, they rudely lectured us. For a pet store, they are not understanding dog people!

I bought my new puppy from here and their service is amazing! All about the customer and the owner is so nice, the employees are very helpful and friendly. I will definitely bring my puppy to get groomed here.

Didn't know this place until my daughter told me. Bought blue worms and other small worms for my bearded dragon. They even have pinkies! And it's alot closer to my home instead of going to Norwalk for feeding my reptiles.

Shop small! They have a great variety in fog and cat food as well as reptile supply. They get fresh worm on Wednesday so keep a look out!

Best price on live crickets, and great prices on other items as well. The people who work here are nice. My kids and I like chatting with the Amazon grey parrot who is the store pet. We also love to see the various small animals for sale. They offer boarding services as well.

We just had an excellent experience, very professional, reasonably priced, and best of all our dog had a great time getting “all gussied up”! Thanks! See you again soon

I went there and try to buy a hamster. Staff there were friendly and helpful. And the price of their hamster was very cheap and reasonable! Got a super small baby hamster from them! I love this little one so much!

Great place with great prices. The staff is very helpful and knows how to take care of the animals. Would recommend them for any service.

My first impression was GREAT. The store attendant who assisted me was super knowledgeable and truthful. He answered my questions very well and patiently although I told him I was not gonna buy right away. He treated me exactly how always treat my customers. Great job. Perhaps, more choices of fish would be a good improvement. Also, details about the animals too.

I like how Leslie take my dog Toffee in when I call her in she is very sweet

Not sure why your website states open till 5pm and yet pet store is closed by 3pm, I've come by on a Sunday as well and pet store is closed before 3pm. Other than the inconvenience of driving to your establishment just to be closed before 5pm, the two younger gents are very nice and attentive.

I called them to take in my shi tzu for haircut. The guy that answered told me they where booked, then called me back and said if I could arrive within the hour they would take my dog. I got there within 50 minutes and the guy along with the groomer said they couldn't take my dog. Extremely disappointed. Wasted my time.

Service has gone downhill. My bf had called to make appointment for Monday like they had asked and when he arrived Leslie mentioned that she didn't like my review and showed him my Yelp review. Would've appreciated if they had the courtesy to tell us then and there that they're not able to provide service anymore instead of allowing him to make an appointment and then refusing service once he arrives. Apparently they don't respect people's time. It's absolutely her right to refuse service but why waste his time. He had to take PTO on a weekday and drove from LA to be turned away. Instead of trying to remediate the situation and earn a better review she rather cut ties. I understand that she can't get any scratches due to her current condition so I'm not blaming her in any way just that the situation was handled poorly.

Very quick and inexpensive price for nail clipping. Groomer calmed my nervous Chihuahua.

I used to love coming here when I was younger, so I came a few days ago with my bf. Employees were really unwelcoming and rude.. I had asked if they still sold puppies and kittens and the guy just shrugged.. like, you don't know? Please, hire better employees. Overall I love their setups and their reptiles