I will be going to another don Robertos i have been a long time customer. And every single time i go to make a payment the manager here Arcelia always tries to sell me something. I still have a high balance of over 2 thousand. I let it slide a few times. But the last time i went i told her im only making a payment. She was like buy a chain i told her no she became really annoying insisting , it was a thick chain and over 2 thousand . So she like no down payment . I told her again NO. Because then my balance is gonna be over 5 thousand . She like its fine . um no its not! She made it sound like it was nothing , she crazy! so as i was leaving again. She caught up to me now insisting i buy earings . I walked out there mad . geez i know they wanna sell but cmon! I went to another don robertos in pico rivera to make a payment afterwards and the lady much better there. i told her payment only and she like ok no prob and didnt insist on selling me stuff. So i will be goin to that other store in pico from now on.

Really bad experience, i went in just to see different types of rosaries. I seen a few that i liked so one of the ladys asked me if i want it to open credit with them. So i agreed to the process not knowing that they were going to keep my id and my money hostage. So to make the story short i got denied and i just want it to leave but the two workers from there kept on insisting to buy something all desperate and wouldn't give me my belongings back till i buy there jewelry. Never again!!!

So pissed off, bought new rings and not even a month later 3 diamonds are gone! Over priced, poorly made jewelry!

Super nice people!!🥰🥰

Highly recommend. I went to 4 different pawn shops around the city and this place gave me the best deal- by $100! And I went the same day, so the rates on gold were the same. Very friendly staff. Did not try to pressure you or push you into selling. I also had another piece that was not worth much, and they recommended how to sell it online as a whole piece for more than it is worth.

Great choices, very helpful employees

Very good helpers walk-in, great service bought my first chain here, great deals, great jewelry you’ll for sure will find what your looking for

My brother got me a necklace for my birthday and they had great service and nice :)

Excelente service from Cristina and Dora.

Very nice and friendly staff, fast and easy process. Definitely recommend coming by and taking a look around.

Place was nice and friendly employee Kimberly really help me getting the right chain that fit my price range. Will go again soon

Exceptionally great service. Went in for a wedding band knowing what I was looking for and the process smooth thanks to Cristina and Dora. They were friendly and professional great service.

Amazing help with Jasmin, Kimberly and Enrique they are very helpful and knowledgeable about what they sell. I'm definitely going back.

Dora was such a great help! She showed us many rings until we found the right one. I will definitely come back! Thanks for helping me find the perfect ring 🥰

Modified jewelry

Way 2 expensive was not satisfied

Dont have a verity of jewelry and once something caugh my eye i had a lady down my throat about buying it opening an account with them was to pushy i would rather walk away and look at another jewelry location

Shout out to Erik and Dora at the whittier DR store super helpful 🙏🏽🙏🏽 Ask for them