4/5 AJ 2 years ago on Google
The
Golden
Tulip
Le
Diplomate
of
Cotonou,
is
the
ne
of
the
best
hotels
I
visited
these
last
12
months!
The
amenities
are
beautifully
designed
and
equipped
in
a
French
Modern
style
with
all
necessary
tools
in
the
rooms:
hot
water,
air
conditioning,
heater,
hair
dryer,
comfortable
chairs
and
bed.
The
hotel
have
more
than
1
(
2
to
3)
restaurants,
a
pool,
an
equipped
gym,
a
spa
etc…Internet
speed
is
good!
The
pool
is
frequently
cleaned
and
every
night
staff
ensure
the
pool
area
is
cleaned
and
kept
neat!
I’ve
seen
very
few
hotels
taking
so
much
good
and
regular
care
of
their
pool
in
this
side
of
the
Globe.
But
beyond
the
amenities,
the
most
valuable
assets
is
the
STAFF!
Oh
my!
The
staff
are
just
WONDERFUL!
Always
smiling
and
very
quick
in
reaching
out
to
you
for
support!
From
the
front
desk
to
the
restaurant
and
even
to
the
house
keeping
staff,
we
were
amazed!
On
the
departure
day,
I
called
the
front
desk
to
ask
for
support
with
my
many
luggage:
Audrey
was
the
front
desk
attendant
who
picked
the
call
and
promised
to
get
some
one
to
come
help
me!
I
was
surprised
some
few
minutes
later,
swing
her
coming
he
self
to
who!
I
ask
why
did
you
come
yourself?
And
she
said
the
other
house
keeping
staff
were
all
busy
and
I
opted
to
come
myself.
I
was
ashamed
to
let
a
Lady
carry
my
luggage
and
managed
to
help
her.
That’s
an
example
of
how
engaged,
passionate
and
devoted
the
staff
are!
Other
exemplary
staff
were
Kenneth
at
the
Restaurant
l’Instant
who
coordinated
so
well
the
amazing
teams
members
serving
in
the
Restaurant
such
as
Edith,
Aïcha,
Olga,
Paulette,
Armelle!
At
the
front
desk,
beside
Audrey,
were
Cendra
and
Edgard!
The
schuttle
drivers
were
also
so
helpful
and
always
with
a
smile
even
when
some
of
our
delays
and
changes
put
additional
pressure
on
them!
If
I
will
ever
go
back
to
this
Hotel
or
recommend
it,
it
will
definitely
be
because
of
these
amazing
staff
and
I
will
hope
that
he
Hotel
is
taking
very
good
care
of
these
rare
treasures!
The
only
down
note
was
from
one
of
the
French
supervisors
in
the
Restaurant
who
while
we
were
still
eating
(it
was
after
8:00
PM)
started
putting
off
lights
in
the
restaurant,
a
very
impolite
way
to
tell
us
it
was
getting
late!
He
even
didn’t
care
when
we
reacted
smoothly
to
that
and
I
had
to
personally
call
on
and
complain
to
one
of
the
Benin
male
staff
who
went
and
had
the
light
turned
back.
The
Hotel
did
well
in
having
local
painting
and
art
crafts
and
I
would
love
to
see
even
more
such
as
a
expos
Gallery
to
allow
younger
Benin
craft
artists
to
make
expos
in
the
hotel…