Hotel Milan Palace image

Hotel Milan Palace

Hotel

Low-key lodging offering a lively pub, a 24/7 coffee shop & a multi-cuisine restaurant, plus a gym. People often mention good, hotel, water, staff, service, stay, room, experience, quality, restaurant,


Address

Govind Tower, 4/2, Stretchy Rd, Civil Lines, Prayagraj, Uttar Pradesh 211001, India

Website

www.hotelmilanpalace.com

Contact

+91 80808 90890

Price rating

$56/night

Rating on Google Maps

3.90 (2.6K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: good (47) hotel (36) water (16) staff (15) service (15) stay (15) room (14) experience (12) quality (12) restaurant (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 dev vrat s. 2 years ago on Google
    The experience is good. I am impressed with the staff there. Their services are good. They also provide in between offers. Although this is not 5 star hotel but because of service you feel alike. There is less space of parking but guards helps to make you free.
    5 people found this review helpful πŸ‘

  • 2/5 Mohammad A. 5 months ago on Google
    My recent stay at this hotel was quite underwhelming. To begin with, the absence of basic toiletries in the bathroom was frustrating. It's disappointing when a hotel doesn't provide even the essentials. Furthermore, the breakfast options were extremely limited, making it difficult to find something suitable. Given the price I paid, I expected a more varied and satisfying breakfast experience. Lastly, the cost of the stay seemed excessive when compared to the overall quality of the hotel. It felt like I was paying a premium for a lower-class experience. In summary, the lack of toiletries, limited breakfast choices, and the high cost relative to the hotel's quality made my stay less than enjoyable. I'd advise exploring other options.
    1 person found this review helpful πŸ‘

  • 1/5 Pradeep S. 1 year ago on Google
    Manager Mr Anoop was very rude in talking. We have asked for bowl for dahi vada he said we can't provide.
    1 person found this review helpful πŸ‘

  • 1/5 sidharth g. 1 year ago on Google
    1. As of December 2022, Construction is going on full swing in second floor and facade. Hence, there is lot of disturbance, dust and clutter everywhere. 2. Rooms have a damp smell and the floor is not very clean from many places. Almirah had broken handles. The windows of the room are locked and not openable because of which the rooms don't have any natural ventilation. 3. In the washroom, comode is placed very high as compared to Indian standards because of which it becomes uncomfortable while use. They switched off the central Geyser or Boiler at 00:00 hours and after that I got only Cold water in all the taps. In toiletries they give 2 very bad quality soaps and 2 clinic all clear sachets only. Dental kit is available on demand. Comb is not provided. Bathroom slippers are not available at all. 4. They give 2 small water bottles as complimentary. After these 2 bottles finish they provide you with so called RO water. However, this RO water seems to be tap water, because of which I got diarrhoea and had to get admitted to Srijan hospital nearby for 2 hours for getting intravenous glucose and diarrhoea medicines. 5. The food description in restaurant menu is fictitious. They don't comply with what they have written in their own menu. For example, they have written that the Omlette is accompanied by potato wedges and toast and sauces. However, the Omlette came with salted wafers and when I asked for toast they said it's chargeable. 6. I ordered vegetable biryani in room first night and it seemed good. Hence, next night I thought of repeating the same order. However, they gave me the same old Stale vegetable biryani which seemed left from the last night's preparation. 7. The room cleaning staff entered the room twice in morning with their master keys while I was sleeping. They don't bother to knock or ask reception about checkout status of the guests. 8. At exact 11.30pm. the bell boy started coming to room for checkout. I told him that it will take some time, I am packing my stuff and was not feeling well because of diarrhoea. Then he again came at 11.45pm. However, I was still not ready. Then he again came at 12.00 pm and then at last I have to give my luggage to him unwillingly.
    1 person found this review helpful πŸ‘

  • 5/5 Arnav B. 1 year ago on Google
    We hired Milan Hotel for my brother's Reception event and all our relatives stayed in their rooms. Except for couple of minor things, all of us loved their services. The food was great each time. Their decoration and reception services were great. Great DJ. Great staff. All out guests loved the stay, the food and the event. I'd very much recommend Milan hotel for such events in Allahabad. Special thanks to Mr. Pandey at Milan Hotel for helping out with all arrangements.
    1 person found this review helpful πŸ‘

  • 5/5 majhar m. 10 months ago on Google
    Rooms are clean with attach toilet and both hot and cold water. Breakfast spread is good. I also like their restaurant. I took dinner and it was good. Service is very good. It’s on the heart of the city and not far from Sangam.
    1 person found this review helpful πŸ‘

  • 3/5 Utkarsh S. 2 years ago on Google
    I liked the hotel a lot ... Great parking space Halls for all sort of functions as per your requirement and guests ... I really enjoyed the food there .... It might cost you a bit ... And I am also very sed about the power cut out that happened often during my part ...
    1 person found this review helpful πŸ‘

  • 4/5 Vandita S. 2 years ago on Google
    It was quite a good experience, I went there for a wedding. It's perfect for a small wedding or engagement ceremony. I don't know if it was only that day or a regular thing but one of the lift just wouldn't go to the second floor however much we tried. So that was a bummer, but overall everything was great.
    1 person found this review helpful πŸ‘

  • 4/5 Abinash P. 7 months ago on Google
    Indoor decor is amazing, rooms are on higher side. Friendly staff. Amazing location - exactly at City centre. Food quality is average. Breakfast spread is very less. Toiletries are provided of 1rs shampoo pouch. πŸ˜‚
    1 person found this review helpful πŸ‘

  • 3/5 pranjal g. 2 years ago on Google
    Ambience is good but facilities and services was compromised in so many things. Even in water bottles they provide local water bottle of small sizes as complimentary and when you ask for paid water they provide you premium water bottles. Same in case of toiletries and other things. Breakfast buffet is also very limited and same repeated menu everyday.
    1 person found this review helpful πŸ‘

  • 5/5 Tough S. 4 months ago on Google
    Great staff esp. Mr. Manoj is very fine and understanding man. He cares and understand s the need of guests. Services and higene is also very good
    1 person found this review helpful πŸ‘

  • 4/5 Dr. Praveen D. 6 months ago on Google
    Overall a good experience the hotel is located at a very good location the food here is tremendous I have never tested food like this in prayagraj earlier the hotel is also of international standard they have maintained each and every security provisions cleanliness and all other things which are required in any hotel although it doesn't belongs to very big group but I have seen some good facilities available here in the suit. I stayed here for second time and it was great experience. But bathroom utilities are not present no shaving and dental kit no moisturiser available. But still very costly in prayagraj they changed 5k for i night stay
    1 person found this review helpful πŸ‘

  • 5/5 Nabarun P. 11 months ago on Google
    Good hotel for family. Rooms are clean with attach toilet and both hot and cold water. Breakfast spread is good. I also like their restaurant. I took dinner and it was good. Service is very good. It’s on the heart of the city and not far from Sangam.

  • 4/5 Ameet G. 1 year ago on Google
    Good service. Rooms r clean. Location mid of civil lines and around 2km from rly station platform 10.

  • 5/5 Yogita D. P. 11 months ago on Google
    Very nice location Very good service hk FNB kitchen Very very good management Thanks πŸ™

  • 4/5 Samarth M. 1 year ago on Google
    Good hotel for organizing business meets and other programs

  • 5/5 Dev T. 1 year ago on Google
    Very very very nice hotel for merrage ingegment and very nice multy cusion ovel restaurant and beautiful rooms for stay

  • 1/5 Shivam S. 11 months ago on Google
    Service is poor. They took 1 hour to cook for each dish. You will get bored while waiting for food. If you prefer good service then please avoid this restaurent

  • 5/5 Mohit M. 11 months ago on Google
    Reasonable rates. Great ambiance. Staff is cooperative. In house bar

  • 5/5 Rajendra S. 9 months ago on Google
    I recently had the pleasure of staying at Hotel Milan Palace, and I am pleased to say that my experience was largely positive. The hotel offered several notable features that made my stay comfortable and enjoyable. The bed was comfortable, providing a good night's sleep after a long day of activities. The room amenities, including a flat-screen TV, a mini-fridge, and a work desk, met my needs and added convenience to my stay.

  • 5/5 Navjot K. 9 months ago on Google
    My experience with the hotel was great. I has great ambience. Staff is well trained and well mannered. Rooms are spacious , neat and tidy with all the facilities. Food is also good. You can give a try. You will not disappointed.

  • 5/5 Md A. 10 months ago on Google
    The room was spacious and elegantly designed, providing a comfortable and tranquil retreat. The hotel’s rooftop pool and bar offered stunning views of the city, creating a truly magical ambiance. We were blown away by the culinary delights offered at the on-site restaurant. A definite must-visit

  • 5/5 Pratyusha S. 9 months ago on Google
    Room is neat & clean, fully furnished. Provided with electric kettle, small fridge, even a small chest/ locker also. Service is very good. Only thing is that breakfast options are very limited and entrance to hotel is very narrow and on congested road. Everything else is just good

  • 5/5 Lalji C. 10 months ago on Google
    Good place for events and stay as well. Hotel staff is well behaved and very professional. Food quality was good at my event and value for money in Prayagraj. It is in the heart of the city which makes it one of the best places to have events.

  • 5/5 mukul k. 10 months ago on Google
    I loved this placed i had booked a executive lounge room .The room was excellent with large space . The staff is highly knowledgeable and highly trained and very polite as well the quality room is soo good. it never disappointed . Most of the food here is superior in term of quality and taste. This place is spacious and beautiful.......

  • 5/5 Haider A. 9 months ago on Google
    The hotel is surrounded by well connectivity .Rooms are very spacious clean and fully furnished with all modern facilities. Food is very tasty .Quality living spending good times.Lots of fun happy to stay the good experience.

  • 1/5 Kavita P. 4 months ago on Google
    This hotel is disgusting. The rooms smell really bad, when we asked to get the smell checked out the said they are all this way. I asked them to mop the floor and they brought a 30 year old mop and made the smell even worse. Service is terrible, asked for extra towels and they said no. Asked for a room air freshener twice and never got it. I’d rather sleep in the car, if you’re a tourist from another country trust me you do not want to stay here. Location is pretty decent.

  • 1/5 Rinkle J. 4 months ago on Google
    Worst experience ever , we booked the room with extra bed and already told them about the age of children , but when we checked in we were again asked to pay for extra bed ,, ill experience staff , worst ambience Avoid this hotel... lack of hospitality and comfort and service

  • 1/5 Mudit V. 4 months ago on Google
    Absolutely worst service Worst hotel to book in Ahmedabad. Never ever book this hotel. The staff is the absolute worst. They need to learn some manners being in the service industry. The hotel needs some serious work.

  • 3/5 Hariom B. 5 months ago on Google
    Location is the best part of this hotel, with better options coming up and with better services, this property has lost its glory to some extent, have not updated themselves, services and ambience is compromised to some extent, profesionalism is missing in the staff.

  • 4/5 sandeep D. 1 year ago on Google
    one of the my favorite hotels in allahabad. Rooms are well and good condition , service is on time . It is also situated in the heart of city ,Civil Lines .

  • 4/5 Jassi Singh (. 2 years ago on Google
    Superb ambience....food quality is also good just a little better service would make it a good place.

  • 1/5 Rajesh s. 2 years ago on Google
    Food was not good, I barely touched the dinner and snacks was somewhat ok. But the attitude of waiter was not very pleasant and they even were arguing with us too.

  • 1/5 Utkarsh S. 2 years ago on Google
    The hotel staff including their manager is unprofessional, rather ill-mannered person. The staff carries a very big egoistic approach, that they are working at the best hotel of Allahabad, and they are not bothered about the customers. Never worth going.

  • 5/5 Alok K. 2 years ago on Google
    Hotel location is nice alongwith interiors and rooms are spacious as well. Staffs are courteous too. Fixed for next visit

  • 4/5 Mayank G. 2 years ago on Google
    Great place, clean and tidy full of facilities nice staff overall a good place. Nice interior and design, good sitting place, big halls for all sorts of functions and meetings. Ample parking space so that's a plus point.

  • 4/5 Neelam B. 1 year ago on Google
    Ambience is good. Staff is good, helpful and polite. Location is too good. Best place to stay. Buffet breakfast was not served hot and even the taste was not appropriate.

  • 4/5 Pankaj K. 2 years ago on Google
    Best hotel with best facilities in Prayagraj. The hotel is situated beside the Vishal mega Mart civil lines. Easy to rech by any type of vehicles, Parking facility is available, With Decent welcome, Entey or waiting hall is very impressive with roof painting and antique items. International news paper with business magazine are available in waiting hall. You can get meals too with best and various menu. Having facilitie for party and meeting. Sound proof carpet in gallery for translation for hospitality. Everything is impressive.

  • 5/5 Rishu G. 2 years ago on Google
    The hotel milan palace is one of the best hotel in prayagraj civil line, here's you can celebrate party and the family function. The service of this hotel is too good and the interior is also nice. Here's the photoshoot area seperated.

  • 4/5 Shubhankar J. 2 years ago on Google
    I came here for a marriage ceremony. The hall was properly cleaned and decorated. Dinner was properly served except starters. Quality of the food was okay. I recommend everyone to visit Hotel Milan.

  • 5/5 Vishnu G. 2 years ago on Google
    Nice place for part For meeting a very big hall for gathering and for celebrating birthday party Also available very big space for parking

  • 1/5 Mrinmoy C. 1 year ago on Google
    Was there for dinner. No parking place inside. You are forced to buy water @50. No RO water available for guest. Extremely slow service. Poor maintenance of restaurant. Food was fine. Overall not worth the time spent.

  • 5/5 Devendra Kumar M. 1 year ago on Google
    Good place for events and stay as well. Hotel staff is well behaved and very professional. Food quality was good at my event and value for money in Prayagraj. It is in the heart of the city which makes it one of the best places to have events.

  • 2/5 Upasana G. 1 year ago on Google
    Poor room service, do not accommodate requests for extending the time for breakfast by half an hour, did not provide daily mineral water bottle. Food at the oval restaurant was expensive but was good.

  • 5/5 The V. 1 year ago on Google
    Have attended a few functions with friends and family. Overall, a good place to have weddings or any other functions. Haven't stayed at the hotel though.

  • 1/5 vinod j. 1 year ago on Google
    I and my family with my friends visited there the table mat was dirty with no tissue paper and cake cutting is not allowed which are bought from paradise or other bakery and no tap or drinkable water is available you have to pay 50β‚Ή per bottle and there was only 2 waiter in the restaurant which was not sufficient to serve 10 to 12 table and no way to serve food as per code first starters are served but they serve it along with food wich taste was also not good Salt was less in the food and onion saled was not served with vineger ok and bown was also very dirty plastic one yellow one which wasn't expected from 3 star hotel kindly see to it and please send me apology letter your food quality and quantity is not as good as compared to Millanium inn hotel restaurant in beauty also .

  • 5/5 Shaunak M. 1 year ago on Google
    1.Best room service 2.Best food quality 3.Neet and Clean Rooms 4.Very polite and helping Staff 5.Best appearance of staff 6.Location is also very nice Overall best experience Must visit hotel

  • 5/5 Jyoti V. 1 year ago on Google
    Overall excellent πŸ‘Œ and place need and clean and location parfect 🀟 and food it was very testy πŸ˜‹

  • 5/5 Harsh hirpara King h. 1 year ago on Google
    Very good to stay with family and gives the good service to the guest visted to the hotel and very polite

  • 4/5 ABHISHEK T. 1 year ago on Google
    Ambience is good. Staff is good, helpful and polite. Location is too good. Best place to stay. The breakfast is complementary and serves variety of food options from north to south cuisine.

  • 5/5 HARSH t. 1 year ago on Google
    Those who come from different states must come here because looking at the price, the facilities available are like premium in any other hotel.

  • 5/5 Trayambak M. 1 year ago on Google
    Above average rooms Good service and very good quality of food Prime location but sometimes you could face heavy traffic

  • 3/5 saravanan m. 1 year ago on Google
    No hot water, leakage taps and washroom...no proper toiletries...cheap 1 rupee shampoo....


Call +91 80808 90890 Open on Google Maps

Amenities


  • Hotel
    • βœ“ Free Wi-Fi
    • βœ“ Paid breakfast
    • βœ“ Free parking
    • βœ“ Accessible
    • βœ“ Air-conditioned
    • βœ“ Laundry service
    • βœ“ Business center
    • βœ“ Room service
    • βœ“ Kid-friendly
    • βœ“ Restaurant
    • βœ“ All-inclusive available
    • βœ“ Airport shuttle
    • βœ“ Bar
    • βœ— Pool
    • βœ— Pet-friendly
    • βœ— Fitness center
    • βœ— Smoke-free

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