Vivo Authorized Service Center image

Vivo Authorized Service Center

Mobile phone repair shop

😠 One of the worst service center ever see. Staff behave worse than government offices. Just see the attitude of employee she said we gave 10am - 12 pm only 2 hours token, after that we will service phone. So if you want here service then you have to come at between 2 hours only. What a joke, have yo... People often mention service, phone, vivo, good, center, customers, experience, Vivo, Service,


Address

11/6, Tashkand Marg Second Floor, In front of Patrika Press, Civil Lines, Prayagraj, Uttar Pradesh 211001, India

Website

www.vivo.com

Contact

+91 70812 05811

Rating on Google Maps

3.70 (922 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 6:30 pm
  • Wednesday: (Dr
  • Thursday: Closed
  • Friday: 10 am to 6:30 pm
  • Saturday: 10 am to 6:30 pm
  • Sunday: Closed
  • Monday: 10 am to 6:30 pm

Featured Reviews


Frequently mentioned in reviews: service (30) phone (14) vivo (13) good (9) center (8) customers (6) experience (6) Vivo (6) Service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 raju k. 2 years ago on Google
    One of the worst service center ever see. Staff behave worse than government offices. Just see the attitude of employee she said we gave 10am - 12 pm only 2 hours token, after that we will service phone. So if you want here service then you have to come at between 2 hours only. What a joke, have you purchased your phone for this 2 hours service? Just see the level of attitude they half shut shutter. Even lot customers were there. So I will complain against these. I never seen worst service than this ever by any institution. For that type of worst service I decided that I will. never purchase anything from vivo.
    7 people found this review helpful 👍

  • 4/5 sunilguptaofficial 4 years ago on Google
    Good service, their style of welcoming is nice, you can ask for service of your vivo phone, it is in civil lines area in prayagraj. I'll give 4 star rating to them. Thanks
    7 people found this review helpful 👍

  • 2/5 ruby s. 1 year ago on Google
    My experience at Vivo Service Center was very bad. They said you have to sign a paper , In which it is written that if there is any defect in your set, then it is not the responsibility of Vivo Service Center. This is wrong isn't it?
    6 people found this review helpful 👍

  • 1/5 Piyush T. 2 years ago on Google
    Very bad experience. I never feel worst service like that before anywhere. Just think their working hours. They said we gave token from 10am -11:59am. then we will give service to only these. If you have not time in between 2 costly hours then this vivo service center is not for you. Very poor behaviour of staff, mismanagement. They are taking benifit on the name of corona guidelines. They do not want give you service. So after that bad service i will never ever purchase any vivo product entire my life. This poor service center and their employees make vivo phone warranty less. Instead of service phone they will annoy you too much then may be you will believe to break phone and buy any other brand'[s phone. Even on complain vivo will not even register your complain. So only one option remains never purchase any vivo product. I get even better service of warranty less products. you will be misbehaved too by their employees as you did mistake of purchasing vivo phone.
    5 people found this review helpful 👍

  • 1/5 Prashant t. 2 years ago on Google
    wasting of time they dont respect value if time very very very bad experience I will never bought any product of vivo
    5 people found this review helpful 👍

  • 1/5 Laraib A. 1 year ago on Google
    Mobile 📱 Worst Service Center in Allahabad because Ladies staff are very much rude. They don't know how to talk with the customer ? How to treat all the customers equally? How to greet customers ? How to talk politely and solve the query ? * Especially Ladies staff are very ill-mannered. My experience is very bad. I will definitely complain in the head office of Vivo.
    4 people found this review helpful 👍

  • 1/5 Asif K. 1 year ago on Google
    Inspite of having token machine, manual token has been distributed and executive are very much engaged in attending phone call instead of attending walk-in customer. And Male executive is rushing to smoke outside almost after every 15 minutes. No water No Guard No Air-conditioning available. 5 visits done by me waiting for more than an hour but observing the behaviour of executives not felt to meet. Please suggest if there is any other Service Center in Prayag raj. 🙏🙏🙏🙏
    3 people found this review helpful 👍

  • 1/5 Vikram S. 7 months ago on Google
    Vivo service is pathetic because it's only replace serviceable part with new part while it's required only pasting. In my case my mobile screen combo peel off but mobile working normal ,it's required only pasting but service centre told me it's totally replaced with new because we will not provide pasting. I repaired outside in just Rs 50 only.
    2 people found this review helpful 👍

  • 1/5 Ajay S. 1 year ago on Google
    Here the talk of all the staff is a miss match with each other.The phone is taken at the counter saying that the update will be corrected After that motherboard battery damage is done by including extra money by saying battery damage around the world.I do not like at all I am very disappointed visit Vivo Service Center
    1 person found this review helpful 👍

  • 1/5 Suresh S. 6 months ago on Google
    Very poor service. Rather than repainting they force them to exchange the phone and the offer price is too low.
    1 person found this review helpful 👍

  • 2/5 Himanshu Y. 6 months ago on Google
    They not able to fulfill the requirements of folder of vivo X50 and still not available, they are providing alternate option to take some discount and get phone exchanged that's not worth it to the students . Very disappointing 😞
    1 person found this review helpful 👍

  • 4/5 Ankur S. 5 months ago on Google
    Clean, Hygienic Seating arrangement for customers. TV installed for time pass during the wait. Everything is good. Maybe they can employ some more People to get the work done faster.
    1 person found this review helpful 👍

  • 3/5 Anshuman G. 1 year ago on Google
    Rather good facility to be seated but the facility they provide regarding mobile phones is not good . Most of the times they fool customers and advice to repair their mobiles form local shops instead of there (vivo center).
    1 person found this review helpful 👍

  • 4/5 Prashant Y. 2 years ago on Google
    I Experience good there. Staff behavior is also good.
    1 person found this review helpful 👍

  • 1/5 az 1 year ago on Google
    I had visited this service center when faced with network problem. He got me to sign the agreement paper. And without asking me open my display and battery. Whereas after that there was this problem with the customer with the token number. When I asked about it, they got angry at me. and Engineer that's work on my mobile name is Mr. Jay finally I suggest you if you visit this service centre then please alert about this. thanks
    1 person found this review helpful 👍

  • 3/5 KungFusurya 2 years ago on Google
    THIS SHOP PROVIDE GOOD SERVICE TO THEIR CUSTOMER BUT THERE BEHAVIOUR OF ONE EMPLOYMENT VERY RUD CUSTOMER DIDN'T UNDERSTAND SETTINGS OF HIS MOBILE CUSTOMER ASKING FOR WHAT WILL YOU DO IN HIS PHONE SEETINGS
    1 person found this review helpful 👍

  • 5/5 SARVESH SINGH K. 2 years ago on Google
    Expert engineer repair phone and all stop behavior are friendly and mobile repairing very fast

  • 5/5 sneha k. 2 years ago on Google
    The staffs are really nice and polite . They repair really quickly. My Vivo screen just got changed within 4 hrs .

  • 5/5 Prateek K. 1 year ago on Google
    Token system is there. And if parts are available then your work will be done on same day. Supporting staff. Overall good experience.

  • 5/5 Navnit Singh R. 2 years ago on Google
    very good service.. polite and clean service

  • 1/5 ashish y. 1 year ago on Google
    Ladies Staff behavior was very rude. We did not expect this type of service from vivo. Kindly see.

  • 4/5 Tanishq J. 2 years ago on Google
    Servicing is really good same day I received the product

  • 2/5 Altamash A. 1 year ago on Google
    AC is a show piece, Token Machine is not working, No drinking water for customers. Over-all bad experience

  • 5/5 ashwini t. 2 years ago on Google
    This service center is situated in front of patrika press. This service center is at 2nd floor

  • 1/5 Shagufi B. 2 years ago on Google
    If you have any problem in our phone take it to the outsider but not to them becoz they will give you back in worst condition

  • 5/5 Legend 0. 2 years ago on Google
    It's on the second floor just beside airtel store. Place is very neat and clean environment is good. Service is Good.

  • 5/5 DURGVIJAY K. 7 months ago on Google
    Please provide appropriate discount before your ordered product and service . When I visited vivo service centre will be discount after service

  • 1/5 keshav s. 9 months ago on Google
    Once a chinese company always a chinese company..they make you wait for long and then simply asked you to come after a week and then that week will never ends.

  • 4/5 Shashi Shankar M. 10 months ago on Google
    Great service center but just for taking our advice you have to wait for your number otherwise everything is great


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