2/5 rajeev m. 1 year ago on Google
We
stopped
by
to
reserve
a
room
as
we
could
not
book
online.
The
friendly
waiter
at
the
hotel
phoned
the
owner
who
did
not
respond.
So
he
called
the
other
owner/chef
who
authorized
the
room.
We
had
a
lovely
dinner
on
the
terrace.
When
we
returned
to
the
room
and
switched
on
the
aircon,
it
did
not
work.
We
called
and
the
friendly
waiter
tried
as
well
but
the
aircon
did
not
work.
He
was
puzzled
as
it
was
a
new
aircon.
He
called
the
owner
and,
given
the
late
hour,
they
provided
a
fan
instead.
We
didn't
have
a
good
night's
sleep
-
the
fan
was
noisy
and
it
was
warm.
The
next
morning
the
owner
was
nonchalant
and
offered
no
apology.
She
said
that
they
should
not
have
given
the
room
to
us
as
it
was
not
ready.
I
explained
that
her
husband
had
authorized
it.
She
then
added
that
it
takes
45
minutes
to
run
the
aircon
before
it
turns
on
to
cool.
She
was
unapologetic,
offered
no
discount,
and
displayed
a
complete
disregard
to
us
as
paying
guests.
What
a
shame!
The
staff
is
lovely
but
the
owner
lacks
hospitality.
We
won't
return.