The staff could get a patient killed or injured due to their callousness. If you have a loved one there and they try to brush you off the phone keep pushing, Crystal refused to redirect my call to someone who could answer a question about post inpatient steps and after talking to Linda I was put in the right direction. I hope in the future they can address staff burnout as well since that's the trend being shown **In response to owner** I did, if you can only get back to people as quickly as you respond to these reviews

I was terrified to send my son here based on the reviews, but he had to be admitted since he had a 1013. I’m so thankful that he received good care here. When I spoke to him each evening, he said that the staff was good and he actually said they had a top-notch staff. The group sessions were very helpful to him. He didn’t have much interaction with the actual doctor. He said the meetings with the Dr were very brief, and not that helpful. The other staff was always professional and helpful when I called with questions. Overall, our experience was very positive. My son came home with a more positive and healthy outlook on life.

Going to file complaint with attorney general office and lawyer up on this facility. They don’t care. It’s only about money power and control with these people. They hold loved ones hostage and keep you left in the dark while they treat them like animals. Unethical beyond belief. They think they’re untouchable. They hanged up on me refusing to assist me each time I called.

From the beginning, the sign regarding no purses and bags allowed from THAT point OUTSIDE is confusing because I saw it and doubled back to my car to leave my bag. I get inside only to be asked for ID and insurance card. (I had been told over the phone that the visit was free). I inquire about A.how I’m supposed to have any of this with no purse and b.why my insurance card is needed. I’m told “I’m not collecting money from you.” No answer to the questions initially. Finally, she explained how the items would be locked up in back. . Rude staff, no communication as to wait times. I sat there for two hours with two children, one of whom needed to be assessed and has autism. (Glad I left because he by the time of assessment would have been triggered and upset during the assessment.) Both hungry. I’m sitting there unprepared because this wasn’t what I expected. In those two hours no one ever told me until I inquired that the wait time was 4-8 hours and when I became upset and complained, I was talked over, dismissed and then when I gave her back the attitude she gave me, she laughed. It got a bit left for her at that point (because I’m never standing for that). They were very nonchalant about the experience but also the inconvenience to the kids that their lack of professionalism caused. I can only imagine how they treat in patient. Don’t know if this is private or state run but it’s giving very much less help and more of a detriment. Even the front desk staff was nasty and dry. And when you get upset with their lack of willingness to help, they get mad at you. Never again for anything.

My husband willingly checked himself in on Wednesday. He was told on many occasions that he would be discharged today (Monday) since he’s been doing well. Now he’s being told that he will be discharged on the 26th after seeing his doctor ONCE today the whole time he’s been there and was given no reason as to why he has to stay. I’ve been calling repeatedly to get answers as to why he has to stay and I’m pretty sure it’s due to his insurance approving him to stay there up until Wednesday. This establishment is awful with follow up and keeping the family up to date on their loved ones you’re better off helping them yourself because now my husband is in there sad because he has to be away from his family even longer

My son was here for a few days over a year ago. According to him, the staff was fine while he was there. My low rating is a result of their billing department. They stop sending bills after six months, even if you still have a balance. We had been paying for a while, so when the bills stop coming, in my mind we were done with them. No more bills, no phone calls, no letter, no emails…nothing. Until this week, nearly a year later. We get a call saying we have a balance and it needs to be paid immediately or it goes to collections. I ask about payment arrangements, but they said it is their policy to send people to collections. They didn’t want to work with me at all. It’s like empathy, customer service, caring, and understanding went out the door! I can’t recommend this place based on the billing department alone. UPDATE: it’s been nearly a week and no one has called me back.

I assisted a loved one here by dropping her grand baby off. Her grand baby has some struggles but this place is completely disorganized. No one ever knows any updated information on the patients and when we went to pick her up it was 6pm in the afternoon the child still had her pajamas on and looked like she had been released from prison. This place needs to be reevaluated something is not good about this place. Don’t send your loved ones here

In 2016, I attended Peachford, and I attended the program in where I was allowed to go home, but I would just come over in the morning and leave in the afternoon. My experience is very mixed. I had great encounters with several patients, the psychiatrist who was treating me, and the weekend therapists, they were all very nice, very understanding and very supportive of my problem. However, the head therapist who was there weekly was very ignorant towards me and disrespectful towards me, as well as to the other patients. He got the background of my story completely wrong, and tried to convince that I had a different type of mental illness than the one I have after only knowing me for one day, and never hearing my story from me in general. He also lashed at me and the other patients several times, and even if he had a reason to, and even seemed annoyed when I talked about the mental illness he didn't think I had. I also have to say, I got interviewed twice in order to apply for the program they had. The first interview went pretty well and that's when they thought I should only qualify for the program I attended. However, my second interview did not go well as the person who interviewed had no knowledge of my first interview, and did not listen to anything I was trying to say, and kept trying to convince me some other way to look at the situation I was dealing with, even though there was more to the situation than they were letting me say. So I got to admit, I don't think it was great experience, but it wasn't really a bad experience either.

This all took place on 10/31/21- This place was terrible. It was recommended that my son(6 years old) be admitted here. We waited for at least an hour for them to call us back. And then another 4 HOURS before even talking to someone. After that it was another 2 hours before they finally came in and said they would take him. My husband was in the waiting room the entire time, as I had no way to contact him to let him know what was going on. He asked the front desk multiple times if they had an update and they kept saying “we’ll let you know”. My son was kept there for a week, and besides the one quick call in the evening, that was the only communication we had. The psychiatrist that saw him called me once to quickly go over the plethora of meds they were going to put him on, and that was it. No real resolution was made, and after his week stay he was released. The new psychiatrist they referred us to is trash and lacks any kind of professionalism. So now a year later we are continuing to look for a good psychiatrist. Please do not go here!!

I would probably give it a lower rating if I could. I was admitted last year and stayed for a month while waiting for long term placement. The staff was absolutely horrible. It was a daily thing to get screamed at and get all privileges taken from us for something small (trash left on a table). Staff never stopped fights but, would scream at everyone else. I had a nurse scream and curse at me because, I asked if I could wash my clothes the day I was leaving for longterm. I never got an apology for her and she screamed at me as I was leaving. This is the worst facility I’ve been to

I find this hospital to be extremely unprofessional. My 14 year-old was sent here from the Childrens Hospital. To start off when I got there the reception people were very unfriendly! Which is very bad in my opinion because we are dealing with a very sensitive subject! Then I was not informed at all about any treatment or procedures that were going to be provided for my child! A lot of the staff is rude, one even made a comment saying “ we don’t mistreat no one here” when I never even said anything in that way. The doctor NEVER called me with a diagnosis. I asked multiple times to be called and nothing. All I got was a call from his assistant. Parents are allowed one call a day which again in my opinion is ridiculous. I did not consent any medication to be given to my child which is why I think I was ignored. I feel like that is all some hospitals want to do! medicate out young children when some times it is not needed. The entire time my child was there I had to constantly call for information. Very bad experience for me as a parent to be honest.

The worst place EVER. If I could give zero stars, trust me I would. I had to send my child there, no say in the matter, sadly. She told me all about her experience there. First, and in my opinion most important, they do not care about the children there. There was this one kid, Illyana, adorable and sweet. She was 4 and the nurses kept getting mad at her for no GOOD reason. She wants to have fun, let her. She's 4 for crying out loud!! They got mad at her for tryna use the bathroom and then ignored her so my daughter had to care for her the entire time. placesShe didn't mind cause the little was sweet, but still, it's THEIR job to care for children. Then they refused to let the two say bye whey daughter I was leaving and the little girle was sobbing. Next, they didn't separate people with anger issues from people who are sensitive to anger and outbursts. Which started lots of issues. They kept threatening that if this girl, Elle, I think it was, didn't stop crying they would send her to long term. When THEY were the reason she was crying so much. They didn't call kids by their preferred names/pronouns and constantly put them down. They didn't allow service animals, which almost made my daughter have a meltdown, due to the fact that she needs one. The staff acted as if they were better and would constantly threaten saying they would make the children stay longer or get sent to long term. Not to mention, the visitations. Or should I say, lack thereof. They refused to allow visitations due to the fact that COVID is still happening. Mind you my daughter was there for April, of this year. They're so many more issues there.

Man this place is the worst. You come to a mental health professional to get help and to feel safe. This place will allow other patients to beat up on patient while they set back. They after they fight they talk bad about you. There only very few people that care. Once I meet MHA aaron was the Best. The unit I was on was very dirty and my bed had old sheets on them. Patients share medical or don't get them but don't take them at all. It would be a waste of time and money to come to this place. You are going to leave the way you came in.

I wouldn’t trust these people to treat my daughter’s pet guinea pig, let alone my health. I was there (as a walk-in) for over 8 hours without being seen, and when I asked to leave so that I could go somewhere else, at least 4 different people responded with “okay give me a minute” only to never return. It took the threat of police and legal action from my family for them to finally allow me to leave (suddenly all they needed to do was a 3-question risk assessment that took less than 2 minutes, while it took almost 2 hrs of people calling the hospital on my behalf to get them to that point. They also hung up on my family multiple times, refusing to talk.) Don’t go here if you actually care about your or your loved one’s mental health and well-being.

I wish I knew what kind of chicken nuggets they serve! They were better than Chick-fil-A!! I was there a few months back. A member of the staff antagonized me almost to the point of violence, and then they moved me to the stabilization unit. Was going to put me in the men's side until I made sure it was clear that I'm definitely not a man. Honestly, I guess, on paper, my stay looks pretty bad. Regardless of that, it was actually pretty helpful. Until then, the longest I'd been out of a hospital since just before Christmas was 12 days. The shortest, a day and a half. After my stay there, I went over two months before I went back into inpatient. So, it helped if you ask me.

After arrived 30 minutes early for my first appointment to fill out new client paperwork as requested. The doctor was over 15 minutes late for the appointment. I left. A psychiatrist who chooses to ignore a new patient obviously isn’t the right doctor to treat any client in need. Today I received a bill stating that I was a no show. I called the office and after 15 rings, I got voice mail. I left a message explaining the lie in their billing. I understand now why their rating is 2. Please avoid this bunch of rejects if at all possible.

To make a very long story short, Peachford Mental Hospital is one of the worst things to happen to my life. I was locked up here for 1 week in 2017. And this place contributed to my severe mental illness becoming even worse and I became more insane than before when I was finally released. I almost died in 2017 by complete accident and this place is the reason why my mental illness became insanity. This place keeps you hostage for 1 week to take money from your insurance. Dr. Adefisan the African doctor refused to listen to anything I said, yelled at me and told me “No you’re not going home!”, and literally pushed me out the door after 5 second sessions of talking. This didn't happen one time, this happened every single time. All he did was ask, "Are you suicidal?" and shoved me out the door. He only talked to me for 5 second sessions and physically shoved me out the door with his arms. A male nurse here made fun of me for repeating the same sentences because of my obsessive compulsive disorder. Nurses refused to talk to me when I needed someone to talk to and I needed help. They walked passed me refusing to help me in any way. I talked to a few patients here at that time and they helped me get through the insanity of this place. Patients were also screaming “I’ll kill every single person here including myself” and the nurses here simply sat staring on their phones and did nothing. I was visibly terrified because of the horrific trauma I experienced in my life that would take far too long to explain my life story. They purposely put a 300 pound man, who did not speak a human language and only spoke in nonsensical incoherent sounds, and he was my roommate for one night screaming from 12 AM till 10 AM. Thankfully in 2022 I am now fully healed and recovered from severe mental illness. However Peachford is one of the reasons why in 2017 I almost died by accident. This place is one of the reasons why I had to force myself to do everything I could to heal and recover from mental illness. Including forcing myself to to seek a therapist, go to work, exercise, meditate, read mental health recovery articles and blog posts, watch YouTube videos on how to overcome fear and worry. And all these resources did more help for my life than this hospital. This hospital ruined my life. In 2017 some months I met with my therapist 6 days a week to talk about everything and this place I mentioned frequently. This place needs to be reported to any politicians, anyone responsible who can affect this place. Otherwise this place will continually keep patients hostage for 1 week, give them pills, yell at them mock them, give them 5 second doctor sessions, and ignore them. If you or any friends and family have been here, they know exactly what I’m talking about. Peachford will not help you they will hurt you, take your money, ignore you, and make your mental illness far worse. Trust me seek a therapist or any professional who actually knows what they're doing. This hospital is so incompetent I'm convinced the psychiatrists here purchased their doctorates.

My 9 year old daughter was admitted here from the ER at another hospital. Due to COVID, the hospital no longer always visitation. I can respect that decision but it would be nice if they could implement video calls or extend phone calls longer than 10 minutes once a day. Children rely on their family so much and to not be able to see your family is probably doing more damage to them. When my daughter was being transferred here, we were told that me and my husband could not go into the hospital at all. Well, our ambulance driver told us otherwise and to call and check again. When I asked the staff specifically about if we could come for my daughter’s assessment, they said we could if we really wanted to but didn’t need to. We definitely went and I’m glad we did because the assessment area was horrible! We sat in a room for 5 hours and there are no nurses checking on or keeping an eye on patients in the rooms. My daughter would have been terrified if she was left in a room alone for 5 hours. There was even an elderly patient that had wet herself and was roaming the hallway knocking on doors (including ours). I checked on her and looked for someone and no staff was anywhere to be found. Communication here is horrible too. I once called my daughter’s unit and a nurse answered and told me she didn’t even know who my child was. That statement does not put me at ease as a parent. I understand you probably can’t get to know every patient but still. Staff at the front desk are extremely rude and act like it’s a burden to be there. My daughter was there for 7 days and basically learned nothing. Very little individual therapy or attention. Her psychiatrist there only called to speak with us once even after we requested for him to call us because we had some questions. We didn’t have a choice in our daughter coming here, but if you as a parent do have a choice then PLEASE do NOT send your child here! ***UPDATE: I submitted the contact form using the link that Peachford posted in their reply to my review. I have yet to get an email or phone call after submitting the contact form that I was asked to submit and that was 3 (almost 4) days ago.***

I was a patient here in October of 2021. I was 10-13’d here and Stayed 8 days. The staff was remarkable. Not one time did I have any problem with the people that worked there. They treated me well. more than well they treated me great. When I was given a medication that I had no idea I was allergic to, they calmed me and brought me back to normal. I don’t know where I’d be had I not been sent to Peachford. And will forever be grateful that the people treating me so well. A lot of those workers influenced me to make better choices and how to continue making better choices. Thank you to Dr. Alex in my unit who walked with me every step of the way. And thank you to everyone who Helped me along the way.

This place is horrible. While receiving “treatment” there I was pretty much held there against my will after 72 hours of a voluntary hold. All they want is your money, do not go here. I am going into a more severe mental crisis due to them not understanding my financial situation and the stress of debt collectors on my doorstep. They will not listen to you and will just want your money no matter what.

This hospital is in the business of taking money from your insurance company and giving them the boot when it runs out. Had a close friend go into this hospital and leave 9 days later in the same condition if not worse than we he went in. Do Not send loved ones to this hospital if your expected change or results. The doctors are not qualified to handle the patients in there care. I feel sorry for anyone that gets placed in this facility. Thanks for nothing.

This place is absolutely HELL the day I got there I was not provided anything to wear because the nurse had an attitude with me. She was extremely rude during the body check. I absolutely hated the food and the activity’s they made us do. This place made me more suicidal than I already was. The medication they gave me didn’t even make me feel any better all it did was make me extremely tired. The day before I was leaving the same nurse that was really disrespectful and rude to me on my first day proceeded to tell me to “kill myself”. I will not be returning here for help ever again. I hope whoever has to go here isn’t put through what I was .

Nurses and social workers are great, but the doctor was awful. Didn't see him 4/10 days I was there, said I would be discharged day 6 then kept me for another 4 days, didn't inform me of much of anything regarding my care and was absolutely unreachable and unreceptive to any feedback. "Therapy" is worksheets you've seen if you've attended more than a handful of sessions outside this facility. There is no coordination between nurses, social workers, and doctors and the patient advocate was nowhere to be seen during my stay.

I don't want to get too much personal information , But this place is so unprofessional First they will lie at any point about how long the stay is especially when it comes to child And if you have good insurance they Find any excuse to keep you here longer then the 72 hours you agree. The staff is very rude and unprofessional It's already very hard and Emotionally stress when you have someone the you love in this place. And the people that work here Add more stress to the situation, If I had a power or know what can I do to have this place close down I would. By the time I read the review on this place it was too late my love one was already here, And believe me everything I read so far It's sadly true, And they don't seem to care about they reviews I read from 6 months ago and nothing have changed. But we need to stop writing in here and write to the: b Business bureau. The Corporations Division of the Georgia Secretary of State's Office

My 14 year old child has been to several facilities in the past year+ and Peachford Hospital is hands-down THE BEST FACILITY In the Atlanta/Metro area. The doctor called immediately, listened to the history of my child and we worked together to get him help. EVERY staff member I had contact with was kind and professional. The facility and grounds are immaculate. Best of all... with the help from Peachford, my child is healthier and happier THAN EVER BEFORE!!

Went to Peachford August 2022 and was admitted there. This place is absolute hell. Do NOT send your kids or adults there. I was so overmedicated I slept all day and couldn’t socialize or do groups. I was misdiagnosed as a result. The doctor never asked me anything about my actual diagnosis so that one was incorrect too. I regret going to Peachford and have wanted to kill myself as a result of the hell I went through. Also the bad reviews on here are true. Peachford really is the worst.

When I arrived, I was put in an empty room for around 7 hours. I didn’t know what was going on and was absolutely petrified. The tv was broken and I had no food. After being in there shaking for hours, a male patient was also in the intake area walked into my room mumbling. I was bawling my eyes out, waving at the camera trying to get the staff’s attention, and they did absolutely nothing. I believe they’re supposed to be monitoring what happens on the cameras, so it’s incredibly disturbing that they left me there while I was clearly in distress and scared of what this random man that was very ill was going to do. I was exhausted because it was 5am, but I couldn’t sleep because I was in fear of this man hurting me. Once I passed intake, I was harassed around 5 times by the male patients during my stay. The staff didn’t do anything. I submitted a complaint into the box they have for patients to leave concerns, and by the time I left, it was still poking out of the box. Needless to say they could not care less about the patients and it makes me sick to my stomach. @peachford, I’m not interested in contacting you. I just want you guys to better yourselves for the future patients so they don’t leave traumatized xx Also, whatever automated response this is didn’t do a good job. I’d prefer an apology for the way I was treated.

I wish I can give this place zero stars my daughter is currently there. They have made no effort to try and find out why she keeps trying to warm herself. They just pumping her full of pills. I did not want my daughter at this facility, but the hospital released her to them anyway. They are not trying to help her and I personally feel they are keeping her extra days to milk her insurance for more money…..

I went to Peachford Hospital yesterday for an assessment. I arrived at 2:30pm and literally didn't leave until 9:30pm. I sat in the lobby from 2:30pm until approximately 5:45pm. Then the Technician came to bring me to the back, but He didn't apologize to me for my wait. He was aware of my extensive wait because the receptionist verbally told him how long I have been in the lobby. I then sat in Room 24 from 6pm until 9pm no one comes in to check on me or give me updates. Very unprofessional. I would like someone to reach out to me for discussion.

This place is a disgrace to the medical industry and the present nationwide commitment to addressing mental health awareness and the efforts of outreach. A friend of mine is presently having a mental health emergency and every single person that I've spoken to between last night and today has been abrasive, suspicious, derogatory and unprofessional. An investigation should be launched into their practices and procedures. Atrocious!

If I could give this less than a star, I would. My child was a patient here. They never had me fill out an intake form of any kind or a consent for treatment. They wrote down my phone number incorrectly and I had to call them to find out what was happening with my child. When i told the nurse this was unacceptable, she hung up on me. Though I spoke to my child daily, it wasn’t until 5 days later another adult from the facility contacted me. They never updated my incorrect number in the system; someone just put it on a post-it note. The social worker had been about to call DFACS because she thought my number was wrong, when instead it was their poor organization that led to that moment. Do not recommend this facility to ANYONE.

I was there for five night stay a couple months ago. I learned nothing, the things they said would "help" our mental health was drawing pictures and saying our favorite food... It did not help my mental health at all besides keep me from killing myself for couple days... the therapists in charge of releasing you saw you for like 1 minute a day, which cost 75 dollars every conversation, and were completely and utterly useless as well. The only good thing i can say was some of the staff made you feel safe and could calm you down. I am mentally better despite this experience. This was truly my rock bottom when it should have been helping out from my rock bottom. also bad food, bed were horrible no sheets and a little thin pad as the mattress, no outside time for days, and never had enough supplies for a shower i was told to use soup to wash my hair most nights. My 2 stars is solely for good staff the majority of the time.

I went here. I was there in outpatient for 40+ days, and inpatient for a week. While in outpatient I was constantly misgendered and made fun of by few other kids. The two stars there are for the food and the friends I made. I was judged for my scars, made to strip and show my mother and the head director my scars which got me sent upstairs. The staff didn’t care about the kids, forced us to share uncomfortable topics, wasn’t therapeutic at all. Please avoid going here and get actual therapy instead.

As far as state mandated hospitals go- Peachford is by far the best option in metro Atlanta. The nurses are so kind and hardworking and the food is actually good good. I’ve been here twice and I have never had a bad experience with any of the staff. They are very by the book and very helpful. This place has some really awesome staff members who really care about the patients. Facts: 1. I was actually able to see my Doctor within 24 hours of my arrival (which I’ve heard is a common complaint with these types of facilities but we have to remember that they don’t always work on the weekends) so I was able to get my meds in a timely manner. 2. The staff is mostly comprised of AMAZING people, the team that works in each unit has a lot of responsibilities but they are very kind and caring with their clients needs and a handful of staff members go above and beyond, they made the whole experience so much more tolerable and I think that the interaction between the staff and patients is very important for the overall success of the patients recovery process because it is a difficult environment for many and having a friendly face to talk to helped me feel like myself despite my circumstances. 3. I feel like I was given the opportunity to voice my opinion about the medication I was taking and the doctors/ nurses were very helpful and attentive. I felt like I was being heard and that they actually cared. I was decently pleased with the medication schedule but they did a very aggressive/ fast taper with my Suboxone…by the time I was done with my week long stay, I was successfully taking only 1/8 of dosage that I was prescribed/ sent home with, so I would recommend that they take the medication and dosage that is prescribed in the hospital into consideration when they are ready to discharge patients so that people aren’t having to go through a dosage roller coaster. Overall definitely one of the best options for dealing with detox in the state.

This place is generally pretty poorly run. Not good communication and some staff have attitudes. The worst part was that I have a dairy allergy. The lunch lady always gave me an attitude when I asked her for almond milk at breakfast. It is not my fault that she had to go in the back to get it. On my 2nd to the last day of being there, she came out with like 3 of them and said “Just keep these in your room and bring them to breakfast because I’m not getting them for you anymore.” I tried hiding them in my room, but as suspected, the cleaning staff took them. So went without cereal my last day. Some of the staff belittle patients, they literally have the girls constantly walking through the guy’s unit but then tell us we can’t talk to them. But then some guys flirt with the cleaning lady very inappropriately and are not reprimanded. One of the med nurses is exceptionally rude. Sidney the nurse practitioner is absolutely clueless, flirts with male patients and contradicts himself. Zero one on one therapy and overall it seems that much of the advice in the groups is catered to the black culture, some leaders will say stuff like “As African American men we tend to not show our emotions” but then they are literally only talking to half of the room. The medical doctors are absolutely worthless and will not help you with anything even if you are in a mental health crisis because of physical symptoms you can’t get an answer for. Which makes zero sense. The good: I think that Dr. K is better than most psych ward doctors as he actually tried to listen to me and adjust my medications. However, he did attribute some of my physical symptoms to anxiety when they were clearly side effects of the medications he prescribed. Sonia is amazing as are several other staff members like the Asian med nurse (forgot her name). Overall, the facility is far better and less unbearable to stay at than most other mental health crisis centers in Georgia such as Ridgeview and Summit Ridge. However the bar for Georgia is extremely low.

An honest review. Honestly their was some good and bad about this place. Most of the staff did not understand my condition so I isolated more because that’s how I handled my problems. I came in with no medication and the mindset of not trusting anyone and it was my last hope so I admitted myself. It took about 5 hours before they evaluated me .Etc. But also I had a social worker named brett and he helped me out the most.I got put on the right medications so I’m thankful for that. Bottom line is some of the staff does not care and some do.

Was a patient here.. got forced to go with a 10-13. Staff are very very professional and very kind. They treated me like a person and took great care of me and any needs I had. The groups weren’t bad but the best part is the fellowship there with others and that really helps teach you in the outside world. So many people with helpful tips and etc. The food wasn’t great lol but I was there for recovery and my heath not to eat at a 5 star restaurant. Over all I left with a better attitude towards everyone and life and I def am so glad that I had to go. You get what you put in here and the staff gives you the same energy. Most of these reviews that ante negative are probably people that got forced to go and didn’t learn anything and continue to complain. I feel they could’ve cleaned a little Better and such. But all in all out of a 10 I’d give it a 8. The doctor I had was amazing and listened to my needs as well! Just be honest and try if you end up here or choose to go here. Because you will learn and be happier leaving with an open mind!! I’m 11 days sober and I haven’t been sober like this in years!

My experience here at Peachford has been amazing. I know the reviews aren't that great, but I made the best of my stay. To all of the amazing staff who have helped, and believed in me, thank you! Between being both in and outpatient, I have received the help that I needed, and will continue to build onto it. Where I was, it was really clean. As I've mentioned before, the staff that I was with were phenomenal. Overall, my inpatient stay was pretty good, and working with the PHP outpatient therapists built onto that. Again, thank you Peachford for all the amazing help you have given me in this difficult time!

compared to the places i’ve been, this is by far the best. i was 10-13’d here in may of 2021, and stayed 8 days. there was many group sessions throughout the day, the nurses would joke with you to get you to smile, you could eat as much as you wanted, they’d take you to the cafeteria, there were snacks always available in the unit, you could use the phone as much as you wanted, they took us outside for morning group therapy which was nice to sit in the sun. the night shift nurses were amazing, i wish i could remember their names. my roommate snored very loudly, so i asked to move to a separate room by myself and the nurse agreed. i was treated with respect and i truly felt heard and seen.

The doctors at this facility are horrible. Do not properly communicate, and have no sympathy for the patients that they serve nor the families. The fact that the State of Georgia allows this facility to stay open is horrific! They will intentionally keep someone here( For numerous days as they continue to build your insurance ) with no communication with the doctors no communication on the status of the treatment!! If you are looking at this review, I was strongly advise you to PLEASE do your own research and you will see that these reviews are for real. This is a horrible facility and you should not allow them if you can to place your loved one in this facility. I’m extremely disappointed at the referral we received the place my niece in this facility!!! I have worked in social service and human service for over 20 years and I’m going to save this. Keep your loved one out of this facility!!!!! The only reason why I gave it a one star is because you have to select a star!! UPDATE: I see your generic response to me, and it will not allow me to reply. We have already done that and still no one has contacted us…. I see that you have provided the same generic response to everybody on this review. If you see this review, I will strongly recommend that you contacted Georgia state medical board to file a complaint and that you make sure you document everyone you talk to ,when you talk to them ,and what the outcome was .when we were there to pick up my niece, there were several other parents who had the same issue -no communication & the facility was given their children medication without their permission or authority and they didn’t even have any type of treatment plan on how to diagnose or help these children with their mental issues . But they made sure to regularly bill the insurance companies!!

Was admitted for close to five days earlier this year. Really felt like to me that God put the right people in place for me while I was there. Seemed like the team that was assembled for me seemed to care and was focused on me adjusting to the medications they prescribed as well as developing a gameplan for my care outside of the facility by communicating well with my wife while I was still admitted. My only complaint was there could be better ways of relaying doctors orders to the nursing staff, especially with patients with chronic illnesses (diabetes, etc…). It was a constant battle making sure my blood sugars were stable throughout my stay. But overall thank you to everyone there for helping me out!

Was there in the reception room for 4 hours with no interaction. My daughter, 40, and I were taken back to a hallway of rooms with a sofa, side chair and tv that did not work. We were there a total of 10 hours then a worker told us our insurance did not cover it. Escorted out a side door to parking lot.

I stayed here for 5 days to work on my mental health. It was the most eye opening 5 days of my life. I learned a lot about myself. Some nurses were a little rude and hygiene products could of been a bit better but over i had a really pleasant experience here.

If I could I'd give this place no stars. My son was admitted to this facility for suicidal thoughts yesterday. When I called to check on him the woman on the phone was very rude and dismissive. So today, I get a call from my son at 8:10pm (mind you, no staff had called me) and he told me that three boys beat him up and that all they did was tell him to tell the nurse. No one called me to tell me my son was hurt, clearly no member of staff was watching these boys or this wouldn't of happened. I'm currently doing everything I can to remove him from this facility as he doesn't feel safe. DO NOT allow your family members or children to be admitted to this horrendous place. Go literally anywhere else if you actually want to get help for your family member.

I was admitted 12/05/21 for ODing freewill. I was scared and didn’t want to go but once I got there, I felt like I wasn’t alone. Other people felt just like how I did. I attended all groups like I was supposed to and they didn’t have a certain amount of time you could be on the phone. You had tons of free time outside of group to make phone calls to your friends and family. So I got to talk to my stepmom all the time while I was there which made me feel better. Also all the doctors and “therapists” or “group leaders” were super nice and positive. I felt their energy which gave me positive energy. I made tons of friends here. The day I left, everyone wrote down their number on a piece of paper for me and I created a group chat for all of us to keep in touch and check in on eachother. They made my experience at my first psychiatric hospital worth while. This hospital helped me a lot and I was even home for Christmas. I don’t remember all the names of my group leaders and doctors but if you worked here 12/05/21, thank you so much for all you guys did for us and we ALL appreciate you! Sincerely, your peachford friends

If you are looking for a doctor that genuinely cares about your mental health . This is not the office for you. They will not return your calls when you call and leave a message. If you raise concerns about your current medication like side effects they will shoot down that claim and won’t change your medication. They will continue to set up appointments and bill your insurance for doing nothing. I have made numerous calls to them trying to get my prescription filled and I’ve been left in the dark with no call backs and no updates. I went over a month with out my medications, i tried calling and leaving messages and got nothing, until I had my appointment and told them what was going on. Once i did that the manger called and gave me her number. I’ve tried to call her and left messages and got no return back. I’ve been billed for a doctor that is not in my network and they somehow didn’t know that. Once i told them what they did it took a good 2 to 3 months to figure it out and the bill to be removed. I called and had a question about seeing if they have made headway with my current prescription and insurance company and i was told their other office was handing it, I was i told to call that office and they would handle it. I called the Alpharetta office and was told to call the dunwoody office, i informed them I was told to call the Alpharetta office. After that I was placed on hold for 45 mins and they hung up on me. I called back right way and got no answer, I left a message and marked it as urgent. Still to this day I have no called back from that office. Since I’ve been under their care it’s been a headache dealing with them. I recently saw Dr. Mohammad Ahmad and once again raised my concerns and told him about my experience with this office and I felt like he brushed me off and just told me sorry. I felt like he didn’t care what so ever about my wellbeing. I hope they don’t treat their patients like they are treating me, i hope someone in the office sees this and make changes to their offices. This is extremely frustrating and unacceptable. I don’t plan on going back to practice after all of these let down and headaches over the years. They simply just want your money and don’t really want to help. I wish I did more research when it came time to pick a mental health doctor. I’m honestly shocked this office is still open and accepting new patients. Now I see why they have such a low rating.

Way better experience than my formerly traumatic experience with a hospital, dealt with occasional transphobia and was singled out a lot for being trans, however it was mainly asking questions. Staff would give my room to other people and would not clean it after I had come back. Overall staff did respect my identity and pronouns though, including my psychiatrist Dr. Alkatib which was great as I'd never had a psychiatrist respect me before. Would give a higher review if it weren't for my room being given to others and important items being lost.

My daughter has great experiences with both PHP & inpatient treatment. Everyone was carrying and nice. Parent communication could use a little work; but much better than other hospitals. The only complaint I have is with the assessment department. I feel they don't check on patients needs very well and the wait time is terrible. (There are some in that department that truly care and do an excellent job.) If I had went on the experience in that department we would have went to another facility.

I like the IOP and PHP staff and the program manager. The group therapy is beneficial, and the multiple workshops work well. The psychiatrist who was my doctor there invited me to continue as his patient, which pleased me greatly. The hospital employees I encountered do very good jobs. I attended the outpatient program for a month and received the benefits I expected. Thank y'all~ ~Dave H.

Wow. I went here 8 years ago and good to know I wasn’t alone because according to the other reviews, this place hasn’t changed a bit. Everything you could imagine a prison to be like, this is what this place is. A living hell. Kids beating each other up, staff being rude and grumpy, everything felt like a living jail and scared me out of my depression at the time. The only thing good about it was I met a sweet friend and that was it. Do not take your kids here if you want to get them help. I promise you, u will achieve far less then that if you take them here.

This place is complete garbage. No communication at all. Keeps children as long as they want. Won't answer anyone's questions or let you know anything about your loved one. DO NOT SEND YOUR LOVED ONE HERE. This place needs to be shut down. Edit to review, they constantly reply to all the bad reviews telling you to reach out to them but this is ONLY to try to make themselves look good. They will not resolve your issue. This place is a literal nightmare and the reveiws are horrendous. Please let's stand together as a community and report this business to every place possible and have it shut down. Our loved ones deserve a SAFE PLACE. Not a prison!

I've been in Peachford a few time's and have had no problems at all...Going back soon...

Absolute garbage. They had me on so many medications that I was extremely delirious whenever I wasn’t asleep, and I was sleeping about 12 hours a day due to all of these medications that barely worked. Also, the doctor I was assigned refused to listen to me and gave me a diagnosis for a symptom he was misunderstanding that I had, and didn’t actually have. Most of the nurses are nice but the doctors will make this place a living hell and will set you so far backwards in your mental health healing that you’ll probably end up in a different psych ward about 2 months later.