I usually enjoy Menards. But the officer yesterday followed me around the store for nearly half an hour and then searched me and my bag in front of my wife before allowing me to leave - and obviously found nothing. I am highly irritated, tactfully speaking, to have been so profiled like that. Two days later: I tried to follow up with "Tracy," the general manager that Menards referred me to, since their brand is "service and quality." But, it turns out that there is no Tracy who even works there.

Great I found everything I needed I'm waiting for walleye fish to come in all in time thank you much oh everyone was very helpful

Cashiers were friendly & polite! Store was well stocked! Short wait to checkout but not a big deal. I'll be back!!

I was looking for batteries in an unusual size. The first person I asked said she couldn't help because it wasn't her department and pointed down an aisle to someone else to find it. The second person looked it up and said they had 17 of them. I asked him if he could help me find them and he just walked away. The 3rd person was actually by the batteries and was more than happy to find them for me. It took him a little while but he was happy to do it. I thanked him and told him how nice it was to find someone there who actually took pride in his job and was very helpful. He was an older gentleman. The first two were younger and acted like helping customers wasn't in their job description.

This is a great place to grab and go. I always find deals here and I'm always able to find what I'm looking for like in my profile!

John was very helpful in helping me select vinyl flooring for my home. It’s always nice when people go out of their way to make a difference in the lives of others. I wish that I could give him 5 stars personally.

I shop at this Menards a lot for the past 17 years at least if not more the service of their employees are terrible that's why I'm giving it one star usually they have everything I need but the customer service is so poor so poor even the lack of knowledge of some of the people that work in the departments they have no knowledge of what they products are maybe I'll just start shopping at the Menards in dolton because this one in Homewood is terrible

Great experience! Jeff cut some boards for me and Assistant Manager Caleb was VERY PATIENT! Very knowledgeable as well!

Always go here.. closer to me. I can honestly say lov the crew that works here..very helpful, and never running away like at Walmart.( Really want a job at Walmart they do absolutely NOTHING!!! Easy money for me.) Always stock, nice and clean, Crew is awesome..even the cashiers. Thank you Menards 💕👍

The guy on the phone was rude and unprofessional. I needed bathroom and kitchen remodeled and the guy told me he didn't have time to talk he was busy. It's not what he its how he said it. These independent contractors are not being held accountable for their unprofessional ism unbelievable

It was not go ate all bought bird seed was mark $10.99 ring up $17.99 told them wrong price see call the guy to check the price as I went back there he was charging the price to $17.99 and told him that was not the price he told me more Lise I could not read got mad talk to manger he just said sorry not happy ate all and won't go back there anymore it was totally wrong what they did to me

I like Menards I shopped there at least once or twice a week they have everything I need in terms of repairing my house I like them better than Home Depot they need to stock up on them unfinished cabinets and they didn't have the fillers for the cabinets other than that I would have gave him five stars

1. Mice ran across the floor the last several times I had to visit. No other store in the area has such a problem so it is not the season, location or products. Clearly the GM does not care. I wonder if his neighborhood lo ation is that way. Meh, I go because I have to for certain things but the service leaves a lot to be desired. I actually drive to Merrillville, IN or Matteson, which is inconvenient but better service and selection. Management and leadership (except Keosha, V?, and one other person) and the longer term employees at the front are pretty odd, rude and unhelpful. It always seems like they rather talk with each other than help customers. I've observed them ignore people time and time again and even each other. The GM is horrible. He is usually on the floor talking to other middle aged guys and never offers to help. Some of the people on the floor are just rude and consistently wrong about whether or not they have a product in stocks. Seriously. We come to shop and should NOT have to convince you to check overstock, then, wait for 10-15 minutes for you to find a ladder before slowly looking for product. The Schererville location is the same. Dolton and Matteson are better but you're better off stopping by the Homewood Home Depot for whatever you need. For plumbing supplies, just head to Leeps.

Great store.

I had to use the restroom. No disenfecting have soap in the restroom. Also they have the blower hand dryers, they are not sanitary. They just blow germs around.

Had to wait for someone to det tanks off the top shelve for 15 mins otherwise checkout was quick

Had everything I was looking for and more.

Able to find what I was looking for. Easy check out

Social distancing, clean carts, shelves were stocked

Nice store

I went late so they were out of what I wanted but I still bought a couple of Christmas items! (So cute and reasonable prices)

Menards beats Home Depot. It's cleaner, neater, better lit, & has a wider selection of products. Home Depot has self-checkout; Menards doesn't. I hope they get it soon.

Save Big Money at Menards!! I'm in this place almost daily as I work to renovate a small office space. They've even added groceries as well. Lots of items to choose from to fill up your cart.

It's Menards! You can find almost anything here from milk and cereal to a storage shed to a light fixture and paint. It's Menards what can you say but everything they have it all!

I always find what I need at Menards plus cute Christmas decor for the house! And saved 11%! Win Win!

I love shopping at this Menards. They have great prices, I get my rebate money and I spend it all the time and it's just the best place to go to when I need something to update my home. I have bought multiple items from this location and they have never failed me. Customer service is great as well.

This is the worst Menards I've ever been in.... Thought I had trust in my neighborhood Menards.. had reassurance from a floor manager Jermiah about a certain product came back and could not get that product due to lack of floor manager communication...on top of that try to get another product...to finish a project with my love just to be disappointed by other floor manager David for him not to really know nothing about the store price match policy I will never shop at this Menards again they need to know their stuff, they need to be able to work together as a team, they need to be able to satisfy the customers🤬🤬🤬🤬🤬🤬🤬🤬

Great place..friendly staff

Me and the wife needed to stop in for a few house hold items today, Menards always has a good selection for your choosing home needs, and they had a 15 percent off items that fit in a shopping bag, good deal.

I hope no one ever goes to menards in Homewood the security guard stopped uset the door asking for my dog's papers when I handed them to him he never looked at him he put him down by his side and began to be write me about how his authority to kick anybody out with a dog cannot be

Kicked out for bringing my dog. Never had an issue with any other menards

Sign says we refil or exchange propane tanks. I unload my tank from the car wait 20 min in line and the girl says we don't exchange tanks here. I asked if she was sure because there were tanks outside in a rack. She said we don't do exchanges. I went to home depot. Went to self checkout and exchanged my tank for a nice clean one under 20 bucks and took less then 5 min.

I came into the location at 17545 S Halsted, Homewood, IL at 15 minutes before closing. I was immediately helped by Ivan and Tiana to find the product I was looking for. They were so polite and friendly. Their kindness is very much appreciated!

It took me 3 associates to find a simple J6 garage door rail, it wasn’t in the garage door replacement isle as stated. Come to find out from the 3rd associate that worked in the paint department…..a $2.99 bracket was a special order part that would not come in until September 15th. So Amazon had it and it will arrive tomorrow.

So grateful for establishment, yet willing to assist those without a clue how to repair or purchase the necessary materials.

In and out with no problem. No long lines.

Good customer services

Some of The associates are not knowledgeable of what department items are in. Sometimes I have to walk around the entire store to find what I'm looking for.

Bad customer service in the hardware department

Parking adequate, not to tight, store clean and nicely lit, employees are very friendly and helpful

Very good deals,,!!!

Nice place to get supplies

The map in the Menard app makes it easy to find what you want so you can get in and out.

Friendly staff good deals

If you buy something on Menards.com and it has to be returned it can be subject to a 25% restocking fee.

Helpful, definitely not the worse menards ive been to. The pretty girls didnt hurt at all either!!!!😁

Wanted to buy a product that was reduced. When at the register it rang up $15. More than the tag. Told the cashier who’s register was a couple feet away from the product. She refused to come look at the tag. Then the person that came to look was refusing to honor the price. Mind you there were like 30 stacked in front of the sign. She tried to find a manager and apparently they were all busy. Asked us to wait like 10 minutes for the manager, walked away without saying she’d be back. Then after talking to someone in her ear piece said they are sorry for that but it’s too much of a price difference to honor. Needless to say we did not buy any of the items we went for. And will not be returning. That is the worst customer service I have ever experienced.

Jim knows everything and is a great employee

Very helpful staff. Good safety procedures too.

Organized and well illuminated. Easy to find stuff.

Went to another store to find a tree, pickings were slim. Your store had a better choice.

Super friendly super helpful old fashioned neighborhood hardware store. I've been going here years and I've never had a bad experience here. They also replace those fob keys at much lower price than the dealer.

I love Menards. Homewood is my favorite because of their great customer service. John in the carpet department helped me pick out the perfect carpet I needed. He was very helpful, kind, and a great man. I also received help out by a young man Steven. He was also very kind, patient, and even showed me how to put the seats down in my car. Give these lovely men a raise! I will be back.

In & out with no problem.

It was masks on and they had the dots on the floor so that / social distance

(Translated by Google) Very friendly people (Original) Gente muy amable

They hot what ya need mostly

Great store easy to find what you want and need!

Love it. Better than Home Depot.

Wow. Black Friday items all gone by Saturday! Must b a popular store! Very versatile shopping there. U name it, they got it!

Getting window treatments

Love the variety of products available. Very convenient location. Fast and friendly checkout.

Love Menards! I've bought a few groceries since the pandemic. They have milk, butter, various beverages, snacks & canned goods.

Helpful employees, fast service.

Forget about real help if you need it. The employees gives you a bad attitude to let you know they really don't want to help you or they really don't know their jobs. It's becoming a waste of time to shop there.

Very good customer service

(Translated by Google) Good material that they sell and quality good service and the workers tell you if you need help with anything (Original) Buen material que venden y calidad buen servicio y los trabajadores te dicen si necesitas ayuda con cualquier cosa

(Translated by Google) Good service and you find a lot of material to remodel the home and a good price (Original) Buen servicio y encuentras mucho material para remodelar el hogar y buen precio

Always clean, sales people are always pleasant. Plenty of parking. They have almost everything!

They have everything you need for your home.