This place forever changed my life. My Dad went into urgent care for an enlarged prostate, that took hours just to get him in when he was in excruciating pain. They ended up admitting him to do some tests. I don't want to give every detail so, long story short, on the last day they changed his blood pressure medication which dropped it significantly, when he went to get ready he started to feel unwell. He called a nurse in who took so long to get to him and when she entered the room said what's wrong and my Dad said I don't feel well. She couldn't understand him and he passed out BREAKING HIS NECK AND BECOMING FULLY PARALYZED. She was close enough to have at least tried to help him not fall. There are some really kind amazing nurses here but unfortunately there is just too little that really care. I would know because I spend the next 3 months watching my Dad suffer. And the doctors don't care either. We had only one doctor who genuinely cared. I was full of anger and hate for this place and didn't think I could ever forgive them but I did. I would hope this hospital could be held more accountable for the damage they could cause in just a moment, but that will never happen. So for anyone looking for a hospital please be careful where your loved one goes. I love you Dad, you're forever in my heart. Until we meet again.

Location: Good, Parking: Okay, Masks: Required, Cafeteria: Open, On site shop:Open, Overall: This was a first time entrance into this hospital. You know it's gonna cost when you see a valet outside the front door. Still you can park yourself but you still half to pay a parking fee. The place upon entrance is very nice. Although I was not having surgery as my friend was, I did feel like it was a decent place to be. Now as of this review she has had her surgery already pushed back which does not make me comfortable and her accommodations prior to surgery seem drab and almost dungeon like. I am crossing my fingers that after surgery she will give me a better picture of where she is as how she is being treated. Now that we are senior in age we should get more respect for what we have done especially her as a 911 dispatch...

On the outside it looks pretty, but this is a hospital not a park, the stuff literally don't care about the patients, they only care about the payment, a lot of stuff are so dysfunctional they don't even know what they are doing.

If I would give this hospital for this one encounter, I would. I was visiting a patient and visited the restroom in the beautiful lobby. As I was washing my hands, a hospital employee possibly a cafetería worker (wearing an appron) exited a stall and than the bathroom without washing her hands!!!! I was blown away. Even if she was in there to fix her clothes, she is touching bathroom doors, equipment.....oh yuck

WARNING. My partner of 13 years died in Huntington Hospital after being admitted via ER with a life-threatening strep infection of his teeth which had entered his bloodstream and causing heart problems: endocarditis. He had Medi-cal insurance to cover both the necessary oral surgery and the follow-up heart surgery. The hospital provided Dr Tiner to do the dental work, and Dr. Cohen to lead the cardio team. Dr. Tiner refused Ross' insurance, and said we would have to prepay before he would perform the teeth extractions. Why did he not accept Ross' dental insurance/ I discovered some days later that Dr. Tiner is not a licensed dentist or oral surgeon, but a plastic surgeon. Why did Huntington Hospital, a Medi-cal partner, then provide a plastic surgeon who cannot or would not take Medi-cal dental insurance? I have yet to hear an explanation for that. Ross complained to Dr. Cohen, the lead cardiologist, about Dr. Tiner. Dr. Cohen acknowledged that there had been problems with Dr. Tiner in the past, but that he was a fine surgeon, and he was the only one the hospital uses. (However, I found out later Huntington does list a licensed oral surgeon on their website.) In any case, nothing came of Ross' complaint. We were left to scrounge up the payment demanded by Dr. Tiner, and no other arrangements were offered. Why did Dr. Cohen not step in and advocate for Ross? I have yet to hear an explanation for that. It took us a week to be able to come up with the payment in full, but by then complications had set in and neither the dental nor the heart operations could be done. Ross was put on life support and Dr. Cohen, who had done nothing to urge Dr. Tiner on, tried to persuade me to let Ross die now. I wouldn't do that prematurely. Dr. Cohen assured me, "It won't be premature." Could he have been any more condescending, knowing that surgery had been delayed for a week for payment in advance, and he had done nothing to spur Dr. Tiner to action nor to provide another, properly licensed, oral surgeon? Ross' insurance plan would have covered all the procedures 100% but it was worthless because after admitting Ross via the ER, the hospital provided a plastic surgeon instead of a licensed oral surgeon, and the lead cardiologist did nothing about it when the patient asked. When I questioned how the hospital could allow a plastic surgeon to postpone an emergency, life-saving operation for payment in advance, Dr. Enriquez (from Palliative Care) explained with a straight face, "That's standard procedure." Really? Huntington Hospital's "standard procedure" in an emergency is to delay treatment for a week until payment is made in full, and contracts with a specialist (a plastic surgeon!) instead of a licensed oral surgeon or dentist? The hospital chaplain gave a better answer, calling Dr. Tiner's actions "unconscionable, indefensible." Amazingly, the day after I refused to accept Dr. Cohen's recommendation to let Ross die now, Dr. Tiner showed up and extracted the infected teeth, even though Ross was now on life support, on a ventilator, and Dr. Cohen's advice 24 hours earlier had been to cease treatment! I paid for those extractions out of pocket so that Ross could have the necessary heart operation to follow. The idea was that Ross would be able to submit a claim for reimbursement to his insurance plan after he was discharged. But because Ross died, the medical records are unavailable to me now. I have no proof that the operation I paid for took place, and I am unable to submit a claim for reimbursement. Legal perhaps but unethical. Dr. Cohen, Dr. Tiner and Dr. Enriquez destroyed any faith and trust I once had in Huntington Hospital. I've never seen an organization go into CYA mode so quickly. If this is "standard procedure" at Huntington Hospital, take heed. Go anywhere else. Huntington Hospital contracts with the government to accept Medicaid, Medicare and Medi-cal, but that doesn't mean the doctors they assign to you in an emergency will accept those plans, and it doesn't mean they will help you find doctors who will.

Instead of selecting better employees, they focus more on how to select better flowers for their flower shop.

BEWARE, WORST HOSPITAL EVER, I had an infected wound on my foot & the doctor on call was basically so grumpy and so dysfunctional, he refused to treat my foot saying it was a minor injury? I HAD AN OPEN INFECTED wound?!? He also went out of his way to tell me he has other patients with more serious problems then my foot? Okay sorry I waited 6 hours to be seen for 30 minutes to be told my wound was not a “concern”, since when do doctors get to decide to treat their patients badly? If I could give you ZERO STARS I would! It’s so sad & bad even when the nurse comes back & says “wow he said he couldn’t treat you? That doesn’t sound right to me” those were the exact words from the nurse! I will never come to this establishment again.

My ER nurse tried to give me a drug that would have done significant harm. Not to mention that they made fun of me after I refused the medication with the other nurses. They sent the pharmacist to try to intimidate me into agreeing but the pharmacist realized that I was correct & that a huge mistake had been made. One doctor also shamed me. I was treated very poorly & no one listened to my concerns until I told them that I was a health care professional. It is sad that you can only get adequate treatment in this facility if you are knowledgeable and brave enough to advocate for yourself. I waited for 8 hours to be seen and witnessed many patients being mistreated by staff in the waiting room.

If I could rate this place a zero I would. My 86 year old grandma with dementia and Alzheimer’s came to this hospital due to her hip being broken. Keep in mind we have lived in Pasadena forever and have always went to Huntington and never had an experience like this. There was no one watching over an Alzheimer’s patient who is confused and scared. They called us nonstop throughout the first day and it ended up with my little sister going in to watch over her for the night as it was getting to much for the nurses to keep an eye on her with other patients. That was understandable but why was there no one assigned to be next to her so she didn’t endanger herself and always knew what was going on. Until my mom called and complained they didn’t assign anyone to her. After that we were scheduled to go out of the country that we couldn’t cancel and there was never a day they didn’t call us and not the three other emergency contacts listed. We ended up being gone for a week out of a three week trip before we rushed back as soon as we could in order to see her for the last time but we were to late and ended up planning a funeral. They wouldn’t release her body and they even lost her hearing aid and dentures. I was frustrated and disappointed in the service we received her. This Is only 50% of what we went through. I hope no one ever has to experience this type of service with a loved one.

BEWARE! INSURANCE SCAM! My grandmother was brought here, received no treatment was not offered her regular medication. No nurses to be found, refused to allow my grandmother to get up and use her legs! Which are functional if used regularly. Every phone call the nurse made to other patients family members all the same “They are good, doing good happy to be here getting better” which was not the case. Definitely ignoring specific instructions from family members which I get it to a certain extent. If your patient isn’t doing to good and a family member her has been with them this whole time doesn’t hurt to consider it. “Nurses” kept telling us “your insurance covers no worry” when in fact they were actually in the process of transferring the insurance over just to see what they will get paid for. We have good insurance why couldn’t she be transferred to her regular hospital? No explanation, and no treatment, Nurse call bell rang for hours and no nurses to be found, when brought to one’s attention she walks into the room and walked right out . When asked for supplies she walked into supplies room out the other door and never to be seen. Seems to me this is what she does her whole shift ! Avoids patients by walking the halls. I know the insurance thing doesn’t sound right but trust me something wasn’t right here, my grandmother never has issues or the type to blame workers but even she felt like they didn’t want to help her, no medication was offered, she went in for falling on her right arm no one ever found out what was going on, we finally were able to withdraw from the hospital made us sign a paper “we refused treatment” when they actually denied us treatment and left my grandmother in bed for days didn’t allow her to get up or use the restroom. No nurses were available or anywhere to be seen. Please be careful if your parents / grandparents end up here the longer they stay the more they get paid, and the sicker they are the more they get paid. Already been home 24 hrs and she’s already doing better 💔 my heart breaks for those who were calling about their loved ones trying to get an update. While the nurse just brushed them off knowingly doing a lazy job and neglecting patients needs. UPDATE: just checked medical records they also tried to receive back pay on medication 2+weeks when my grandmother was only there 3-4 days and didn’t even receive medication 50% of the time

I can’t believe they’re throwing me out, I had a hysterectomy Monday night it hasn’t even been 3 whole days and they’re kicking me out, I’m in a lot of pain, and they made a comment saying this isn’t a hotel. Wow! And I use to think this was a nice hospital. I should of went to San Gabriel Hospital like my doctor advised me to. I won’t ever choose this hospital again. Treating me like I’m some kind of bum that is homeless. Saying this isn’t a hotel. I’m really shocked and sad that they’d treat me this way, I just got my stomach cut open. I definitely don’t recommend this hospital if you’re needing Surgery or something that takes a long recovery. They will kick you out with no care in the world of how you feel!! Let me add that after kicked out I couldn’t get my pain meds I was in the pharmacy crying Like a baby. I shouldn’t have had to experience any of This. Had the hospital waited and let me gain strength a couple more days i wouldn’t have experienced that. Forced to get out it left me with muscle and nerve spasms from having to move so much so soon. My recovery has been a nightmare all because this hospital is so fixated on making money by bringing patients in and out. Mind you I do have good insurance and I will be having to pay for my stay there so it’s not like I was trying to live Somewhere for free maybe because they saw my husband staying with me not sure but he took off a week from work to be with me. Over all I’m very upset with this hospital they’ve made this a nightmare for me, thanks Huntington and I use to say awesome things about your hospital! I had two of my babies there. Way to go on how to treat returning patients!!

Watch out for "surprise billing" from this hospital. Apparently they know it goes on but they do nothing about it even if you file a complaint When I had to go to the ER, the first question was not "what's wrong" or "what do you need" but "what is your insurance?" In other words, how do you intend to pay before they even knew what was wrong. Then the ER doctor told me he did not take my insurance and he could not treat me himself, instead he instructed a nurse what to do while he went away and only came back after she had finished. A few months later I received a bill directly from the doctor. I refused to pay since the insurance had already paid out and he himself had done nothing. This went back and forth until I threatened to report him to the Medical Board for double billing. I also complained about him to the hospital management but they just made excuses for him. He still works there. So much for speaking to the "Patient Relations Dept." You may as well speak to the grand canyon. As others have written, this was once a first-class hospital but it has gone downhill in the last few years. There was a change in senior management a few years ago and a new CEO and since then it seems like the focus has shifted from patient care to PR and payment. Don't be fooled by their "not for profit" status. That is just a paperwork shell game for the IRS (I know, I used to do the books for a legit non-profit organization). This hospital is run as a business first, not a health care facility, and they do not hold their doctors accountable for bad and unethical practices.

In the ER for my 3 year old daughter and we are receiving most INHUMANE TREATMENT! If you want to see how hospitals operate in THIRD WORLD COUNTRIES/underdeveloped countries, visit Huntington hospital. 1) i let everyone who approached us know that she has not had any food since this morning as she had fever and no appetite. now that her fever is down, i asked them to please allow me to go to the cafeteria and get her some food while we wait in the lobby. Their response, if you leave this area, we will take you out of the system. Now, 5 hours later, and after asking 3 different people, we finally got 3 crackers for her to eat, thats enough food for one hamster. (will include photo). The nurses and the PAs are very rude. My daughter is crying screaming and they refuse to listen to me asking for water and food. I have never in my life seen anything like this. For this torture they are charging 1000s to my insurance. 2) doctor ordered Urine test for her and i have asked multiple nurses and staff members to bring the urine collection cup. Every time i ask, i get more attitude and rudeness. They are extremely dismissive and unprofessional. 3) after over 6 hours of waiting for blood test results, they refuse to even look in the system when i ask if they are ready. 4) Every staff member and doctor is sitting in the hallway in-front of their computers and patients are in the room without treatment. This is beyond horrible. I am out of words!

This was my first time coming to the hospital and from the very beginning I can only say everything is fantastic especially all of the representatives all of the safety guards the nurses doctors staff and the whole team that took care of us are amazing they are hard-working professionals that know exactly what they are doing. there is no setback when it comes to a request or an issue they are on top of it quickly to handle your request and keep you comfortable they really are to the highest caliber with that said I’m sure the whole hospital follows suit. You are never alone somebody is always checking up on you we have not rang The service button to call for Assistance from a nurse etc. not even one time pressing the button that is very comforting knowing you do not have to ring the buzzer to get help from the team it seems they come in right on time over and over again and I thank them very much. They truly are kind friendly pleasant to speak with they will make time to hear you out it is one of the best experiences I have had and I thank the whole team and the whole hospital. Very safe parking a lot of structures heavy security I say that in a very positive way it is just the way it runs at this particular hospital they have got every corner and floor covered to make you feel safe and you can end up with a nice conversation. Huntington Hospital are family thanks you all of your members and staff for a great healing experience you had not stopped researching The issue until you’ve been thoroughly checked out in detail and the nurses doctors etc. had come to a positive conclusion before they discharge you we many thanks to each and everyone of you.

worst ER ever. My child came in crying and these people do not care. No priorities in the ER. If you came in with a cut on your finger they would see you first before a child crying. Your hospital is the worst and I see why you have so many reviews that are negative. Do your self a favor and drive to another hospital. Again worst staff ever, horrible. Can’t put into more words how horrible this place is. This place needs a major overhaul of new staff.

Nurse named Corinne who worked on Saturday November 26 around 10:00am is extremely unprofessional. She treats her patients with the most rude and disrespectful behavior I have ever seen, it doesn't matter how nice you're to her, she will treat you with such entitlement it's disgusting, she not only treat all of her patients with disrespect but she also pull a nurse out of my room to discuss a personal matter, it had NOTHING to do with work. They make you wait 2 to 3 hours to see someone and when I finally got to see someone she came in and started discussing a personal matter of hers while the other nurse was talking to me. She tried to act "nice" afterwards but I saw how she treats her patients. That's not a way of talking to a sick person now let alone a sick patient of yours. If you can't psychologically handle being a nurse don't become a nurse at all.

First time here. The place is wonderful they bring you in and show respect. There is a lady playing the violet on the first floor (main lobby)

Ever since the merge with Cedar Sini it’s been a mess with the billing department. My daughter went twice to labor and delivery when she thought she was in labor but they sent her home . Then a whole year passed and we received a bill for $100 dollars and when I called to ask why we were being billed the lady said oh your daughter went to Ob/ emergency room department and I said no she went to labor and delivery and I have the paper work showing it . Just because the billing department wants to enter a different billing code you have to follow what our coverage offers . I had to threaten them by saying I will call the commission that over looks hospital and their billing system and they don’t want that because then they would be audit and they would see how often they over charge a patients by entering the wrong billing code . This hospital is doing fraud with the billing and hoping that the person will just pay it instead of questioning the bill . Shame on them and I really hope they get audited and have to pay big bucks for scamming patients . This hospital once was a very prestigious place to go but unfortunately the merge with Cedars has ruined it .

I was transferred from urgent care around the corner because I possibly have pneumonia. arrived 45 minutes ago. I am sitting in the waiting room, shaking,it hurts to breathe and all I was offered is a warm blanket. If I wasn’t by myself and in better shape I would go somewhere else. Update: 4 hours later still in the waiting room freezing because there are no beds, or so I’m told.

Security at Huntington Hospital is NOT professional, lack of people skills or human relations. Don't get carried away by the beautiful scenery.

In October 2019 I called an ambulance because I had severe abdominal pain, I felt like my inside was exploding. I was in so much pain and they were asking so many questions! I couldn't answer fast enough for them apparently. I began to panic thinking I wasn't going to get help. They put me in a room with no windows, it appeared like a basement. I was still in pain and no relief in sight, no hope of finding out what was going on inside me. I had already gotten myself wound up. I called a family member to take me out of tgere. The nurse actually said to me that I was experiencing a controlled behavior! I told her well isn't it obvious this behavior is out of control now? You are not helping me with the pain I am experiencing and I am getting upset. I was to the point of hands cramping and almost full blown panic. I had to get help. I left against doctor's orders. The doctor and nurses were not stablizing me. Later, I realized they must have thought all I wanted was pain meds. I don't take pain meds at all. I was later admitted to Arcadia Methodist and fully examined. I had my gallbladder removed and a team of superior qualified doctors help me get back together. I recommend not going here unless you have been shot, stabbed, beaten to a pulp, or have an obvious would that "is uncontrollable". Go to another ER close they will help you and not think you are there seeking drugs. Thank you to my primary that kept me in Arcadia Methodist to find out the problems I was having and get me the help I needed as long as it took. This place has not improved. It just "looks like a hotel" without the kindness and service you may actually get at one.

My wife and I are so grateful for Huntington Hospital’s ER staff. From beginning to end, our one-year-old daughter, who had a nurse maid’s elbow, was treated with the best possible care. We were quickly received at reception, and every one of the staff jumped into action to help us. The police officers at the door heard our daughter crying and gave her a sticker. One the nurses greeted her with a stuffed bear. Another nurse took her vitals quickly and carefully. We were communicated to and reassured every step of the way until we were able to meet with a doctor, who within 30 seconds of hearing the story of how our daughter hurt her elbow, was able to fix the problem. Beyond diagnosing and fixing the issue, our doctor (whose name I wish I had asked for because she was incredible) calmly and clearly explained our daughter’s injury and allowed us time to wait in the hospital so she could observe whether the problem was in fact solved, which it was. There are so many more things I could say about this wonderful facility, but it was a good enough experience that my family plans to switch insurance in the future so we can make Huntington our permanent hospital.

I went into ER following a week of increasing right sided numbness, neck/back pain and joint pain in addition to heart issues and feeling very off. I had had symptoms like this in the past but they didn't include pain or last so long. They had covid precautions and no visitors at the time (Jan 26th/27th 2022.) While the wait was quite long at ER,which was to be expected during covid for someone like me (30yo female) who wasn't immediately dying, I was brought in within the first hour for various testing and scans. Then I was sent out to wait (about 3.5 hrs altogether of scans and waiting in a hallway for tests) and then admitted after about 3 hours of waiting. I received kind and helpful care. They were clearly screening everyone coming in for covid signs with a quick x-ray of the chest only (or so I assumed), but I also have had pain in my ribs, so I didn't mind this addition. They should explain better to patients why they order each test- exposing someone to radiation needs to have a reason. I had a male nurse who was extremely kind and willing to listen to me talk. The phlebotomist was excellent (one poke and done!) although I could tell covid has worn him down- I wish him well.The doctors did listen to me about pain being in my neck and ordered me imaging, which did finally come out to something substantial. I was anxiously awaiting imaging results and I will say it did take a few hours till a doctor came. Doctors seemed stressed as to be expected but still asked all the questions and explained what they could. I felt safe as I could be from catching covid, and was often kept away from other people while going through the motions of imagery and blood draw. I did share a room with an elderly woman, but she was there for a UTI and the curtain was kept between us. I had good care here, and this is someone who has regularly felt ignored by doctors. I wish I had been more in the right state of mind to tell them everything going wrong, but I felt very out of my mind at the time. It sucks to be by yourself and loopy and have to explain where it all hurts. I also didn't get to eat till after imagery at midnight (12 hours since I last ate.) They said I might not get all the answers in ER but that they could rule out major immediate problems like brain tumors or a brain bleed (which they did) and they identified spinal issues that helped identify some causes of my pain. Thanks most especially to my nurses and to the MRI tech who stayed late to help me find the potential source of longstanding neuropathy and parasthesia from an injury years ago.

Huntington Hospital used to be one of the best hospitals in Pasadena and it used to be my favorite hospital but unfortunately not anymore! I don’t know what has changed in this hospital! I went there six days ago with a sharp pain in my Upper abdominal and Diarrhea and I had a referral from urgent care that stated my symptoms and recommended procedures. I had also two sheets of blood work that was done just two days prior to my visit to the hospital. No one seems interested to pay attention to what was written in the referral paper or take a thorough look at the two sheets of blood work! I was given a room, which was good, and a woman showed up asking me to check my heart! I told her but I don't have problems with my heart and she said the doctor ordered that. So I thought, ok may be they wanted to check if I am having a heart attack , which is ok, even though nothing of my symptoms were heart attack related! So I agreed to the heart checkup. Few minutes later, another person showed up and he said we want to get an X-ray for your chest and I said but I don’t have problems with my breathing, or my lungs, or my chest and he said Oh If you don’t wanted, I can tell them to cancel the X-ray! So, I refused to do the X-Ray. Few minutes later another person showed up and wanted to get blood work and I told the person that I already have two sheets of blood work that were ordered by my primary physician and my gastroenterologist. Why no one is willing to look at them! The guy answered you are in ER and we have to do blood work! To make story short, I got so upset and so angry and just left the ER! What made me so upset and disappointed not just the unnecessary and unrelated procedures that they wanted to do on me, but that all the people there, whether doctors, nurses, and staff, looked like robots to me not human! They treat us as if we are a money machine and idiots! I am sorry Huntington Hospital but you are going to be out of business soon if you keep treating your patients like that!

Came here for emergency. Worst place ever. The nurses were so rude. People were literally dying and they didn't care! I waited 3hours! And nothing was done. There was people that had been waiting for more than 9 hours! Worst hospital!

Probably the worst hospital I’ve ever been to. In there for extremely high blood pressure and was nearing a heart attack. They left me alone for most the 10 hours I was there. Didn’t answer any questions that I had asked and barely checked in on me. Them transferring me to a different hospital was the best thing they could’ve done for me. This hospital sucks and I overheard the nurses talking badly about me saying it was all in my head. I do not trust them for that.

As someone who deals with mental health issues I went into this hospital having a bad reaction to a medication & was having a terrible anxiety/panic attack so i walked up to one of the nurses in the ER waiting room to let him know and to ask how many people were ahead of me and he says rudely “well it’s not a life threatening emergency” I understand anxiety & panic attacks aren’t but to people who suffer and struggle with them daily it can feel extremely scary so to have someone tell you that is like a slap on the face I ended up leaving and went to a different hospital. it’s not the first time this hospital has been a fail to me. Glendale Adventist is way better.

Nurse Diane from the labor and delivery ward is the kindest and loving soul who truly went above and beyond to give me the utmost support and care during my delivery! She advocated for me and stood by my side during the most painful periods. She has tons of experience and amazing person in general. Even though I have known her for hours I felt like I knew her long time. She was truly amazing nurse and I cannot thank her enough 💖 🙏 my baby and I doing great and my experience at Huntington hospital was very positive because of nurse Diane.

Perhaps it is not fair to judge on one experience; however, it is important we share our experiences regardless. Let me start by writing that I had lumbar surgery over a year ago at this same hospital and all except one nurse were amazing! This recent visit was my fist time in the ED of this hospital. The day prior I had surgery and was rushed home as soon as I opened one eye and said I was in pain. They gave me a small pain pill and sent me off wobbling. No wheelchair and no assistance to my waiting vehicle. They never got my pain under control and I landed in the ED the following day with excruciating pain. Furthermore, I was allergic to the pain medicine. As I entered the ER hunched over from pain I was greeted by 2 security officers. I mentioned I have metal in my back before they use the wand and one was very polite. Officer Robinson had a chip on his shoulder and told me he has metal in his body too and was rude. Once inside nurse Mia who placed my IV was uncaring despite seeing me in pain. She gave me a pain pill and walked away never to come back and check on me or offer me a blanket. She was also dishonest about not being able to see notes from the previous night..Nurse Jeff in contrast was empathic and polite. Dr Kamal was empathic and showed compassion. Thank you. It's unfortunate that some nurses go into nursing for the money and not the human aspect of it and wish they would evaluate them on this. If not for nurse Jeff, Dr Kamal and a few kind admin, I would never go back to this hospital. They just merged with Cedar Sinai but in my 40+ years of going to Cedars, I have never experienced such coldness and non-shalant service from nurses at that hospital as I have at Huntington in just 2 visits. Thank you, Dr. Kamal. You are appreciated.

When my mom was taken to the hospital because of a car accident they really took care of my mom and great staff service excellent experience, I just wonder if they can take my wife when she has to deliver our baby thanks

They left my mother in a wheelchair in a hallway for TWO HOURS just a few days after she had TWO back surgeries because they had NO CLEAN ROOM to put her in. A ceiling tile FELL DOWN into the room she had been in. Then, they discharged her on a Friday afternoon with no medications. Have you ever heard of a hospital with no pharmacy? What terrible service.

The lack of transparency in billing is astounding

I had a very bad experience with one of the ED OB doctors (Mulvilhill, Maureen Ellen) here last night. She was extremely rude when I decided to go home and decided it would be a good idea to pretty much call me selfish and cuss me out because of it. She refused to listen to any of my concerns and told me “your OBGYN has no say in what we do here, I will not be calling her” this bothered me because I had strict orders from my OBGYN to be induced at 34 weeks due to ruptured waters. I had already been given IV antibiotics as well as magnesium, and steroids yet I was given them again without them even understanding the situation. This lady clearly had no idea of what she was doing 🙄. She came at me with a horrible attitude asking if “I had a crystal ball and could predict the future” yet refused to even call my OBGYN to understand what I was trying to explain to her. Whoever runs this department needs to reevaluate the type of doctors they hire, or put these doctors in behavioral classes because this lady crossed the line with me! She even had my entire medical records in front of her but chose to ignore them. The OB ED was also so hot, so hot that the nurses made comments about it, for someone who is pregnant and at that point mad it was not okay. The rooms are very small, so small my husband couldn’t even sit in there without a nurse telling him to move. If I’m going to be spending hours there the least they can do is make the place comfortable... The ultrasound tech that did my ultrasound took forever, pushed down so hard on my stomach that it caused pain, and got so much gel on me I’m still sticky... Then refused to give me another blanket as the one I had, had gel all over it... not to happy about that but it’s the least of my issues with this place. I am so disappointed in this hospital and I guess I’ll have to drive back to Long Beach to get the care I feel is correct, respectful and comfortable for myself, my baby, and my husband. Just sucks as I just moved to the area this hospital is in so it’s s a huge inconvenience for us!

I was COVID positive a few weeks ago. COVID complicated my oxygen levels. I was admitted to Huntington Hospital(thank god i was able to get better). I just want to say Thank you to all the staff from cleaning crew, nurses, doctors and everyone who is putting their life at risk. The way they took care of me was just amazing. I Felt their care The staff was just simply amazing! Thank you again you guys rock. Ppl get vaccinated!!! Thank you again frontline hero’s.

I had an upset stomach and the usual activities that follow. I had spoked to my gastroenterologist early in the day who recommended that I take some home remedies that worked temporarily. My wife drove me over later in the night to the Emergency Room. The Emergency Room staff took my vital signs right away. Then the Admission Staff verified my insurance coverage. I was taken to a holding area near the Emergency Room I was in a single room area. It was a little cool the nurse added a warm blanket. I was given medicine to relax my stomach. An IV was placed in my arm and I was checked for COVID-19. After a few hours I was move to a Ward on the upper floors. The room was private with a private bathroom no shower or bathtub. The television had all the local channels and most major satellite news channels. The meals are ordered from a menu and the meals are restricted based on the patient condition. The menu is extensive Breakfast, Lunch and Dinner. There are large variety of dishes and drinks. I have a picture of some of the meals. I didn’t get a chance to take a picture of all the outstanding nurse staff was very friendly and responded promptly to the call button. On Discharge an orderly takes you in a wheel chair with all your belongings to the discharge area where all the patients are picked up.

Huntington Hospital has been beyond amazing in their professionalism and level of care. The minute they saw the results of my cat scan they had a surgeon there and operated within an hour. The hospital is very well run. The nurses have all been so good, efficient and kind. The city is very, very lucky to have such a good hospital in Pasadena.

I am quite pleased with the care received from start to finish. From the ER team to the pediatric team to the surgical team, including all the volunteers, they were all really kind, caring, communicative, and made sure we had all we needed, not once were we in need of answers. Grateful for the smooth process in a sensitive situation that was a first for us.

Fast and efficient, I have been in emergency room before but Huntington was by far fastest one, it is clean not very crowded and nurses are professional

Over the last 10 years, I've taken 2 family members to Huntington Emergency. The in-takes' tactics are old and obvious: In-take: "OK, the wait could be an hour or 14 hours it all depends." That was when I took my wife's 92 year old grandmother and lifelong Pasadena resident with 3 different insurance plans. The other time was with my 16 year old daughter who was later admitted in Monrovia. Huntington Emergency is rude, uncaring and it's scary to live in Pasadena with a hospital like this being the closest. There is something deeper going on here. It happens to almost everyone who goes here. You must have to know someone. Why does such a beautiful (on the outside)hospital treat people in need this way? Nothing will change or happen to Huntington Admin, though.They have deep pockets and an important list of payees. Shame on Huntington Emergency Room and the decision makers.

By far the BEST hospital in the San Gabriel Valley in my opinion. I would give 100 stars if I could, from the ER to when you are admitted to discharge the level of service and care is just amazing! The doctors, nurses and the rest of the staff always give their best! Even when you are waiting areas at the ER the staff checks on your vitals and provide comfort. I have been more than I’d like. It I would not go any other hospital in my area. I trust the doctors and nurses and the hospital staff. They are caring and compassionate! Rest assure that they will not let you go until they have exhausted every possible area of concern. I am thankful and grateful to have such an incredible hospital and staff to care for me. THANK YOU HUNTINGTON HOSPITAL!

My brother-in-law was just admitted late last night. Found out this morning and headed straight there to console my sister who was emotional stressed. From the front receptionist to the nurses, patient care coordinator and doctors, everyone was so helpful and caring. It really helps the patient and their family feel much at ease when they see how much they care and the attention that’s put into their work. I am so thankful my brother-in-law is in great hands.

i think that someone on the staff stole my stuff and they won't return my calls. if you want you stuff stolen while your sick then this is the place for you.

I'll give this a review on my experience. WEIRDEST REVIEW EVER. STARS DO NOT ACCURATELY REFLECT EXPERIENCE OF THIS ESTABLISHMENT. It is definitely not all one way or the other. I wish I could say that it was cut and dry but the experience really depended on the person you were dealing with in any given moment. Some people such as the lobby security guard deserved 1☆ or less, an outside security guard deserved 5☆ or more. Even certain nurses deserved 5☆'s or more and yet others less than 1☆. But it was maddening trying to understand why there seemed to be no rhyme or reason in regards to how you would be treated by whom. I feel in light of covid they are really taking liberty in how much control they feel they can acquire with other's people's lives or experience. Which can ruin an experience even what should be a joyous occasion. Plus that covid-bogeyman is under every gown and every mask. I thought I've seen most insane and sane things a hospital has to offer, excluding patients... I was wrong. Yet they did seem to nail an almost schizophrenic-like environment/ experience, as far as someone that doesn't have the disease can guess what it might be like for a company to be diagnosed with. It's the closest concept to describe the experience of here that I can think of. From having a lack of access for disabled people, to lack of service for disabled, to any sort of special accommodations with regards to visiting hours or rules for disabled members of society. I mean it is a HOSPITAL right? Shouldn't that be one area that they have special insight into the needs of people that are challenged by living with physical or mental limitations and realize the one size fits all approach doesn't work for all, EVEN DURING COVID. However even that seemed to be just another case of inconsistency and wildly random responses and information. I get that you have to try and protect your patients from COVID, but ignoring all the people that don't have it, and making things difficult or impossible for them is not a great way to go either. I really wish I could nail down a solid review of this hospital, but the varying degrees of treatment, the varying information available and or provided, the lack of concern for people that aren't 100%, and the rude actions of some employees, while others really went out of their way to assist people, makes it nearly impossible to give any sort of steady review. As mentioned in other reviews they do have a luxurious feel to this place, but can be undone easily by a bad experience with the staff making the luxury seem like a cheap faćade; and with a great staff interaction it can make it seem almost magical. Closing thought, if they would pick a direction they want to go poor service or good service, I think they can really either be the very top or very bottom. Hopefully they decide what type of establishment they want to be. I will update this review once my wife and child are out of this establishment.

Excellent services by all staff , doctors, nurses . and volunteers were very kind and compassionate. But valet parking men need to learn manners and be polite . One of them went in length to insult me cause I complained about misappropriation of the valet ticket at the stand .These workers need to be trained n organized . There should be poster posted to form a line , so no confusion arises !

The ER TEAM IS ON POINT. I took my mother here one evening. They were very organize efficient and together when it came to signing her in and doing ALL of her testing. Very fast. The only bad part was the Very long wait to see the Dr. Drs were understaffed. I strongly suggest that they bring at least 3 more Drs on staff in ER. Waiting room was packed. Ppl standing all over. Everything has been done, just waiting to see the physician was a very long uncomfortable wait. The ER Team was AWESOME. EVERYONE WAS VERY FRIENDLY, COURTEOUS & NICE. GOD BLESS YOU ALL.

Everybody is professional and care for the patients. The doctors are experts in their specialty. Friendly and nice environments. Glad that I come here for my treatment.

That hospital has been the worst they mistreated my wife.

I was shocked when a guy at the front desk said, “okay, I’m going to send you ER,” after telling him that I was only there to get vaccinated for work.

Ended up here as a result of a vehicle/pedestrian accident, me being the partial passenger of a Uber driver who took off before I was completely in the car, dragging me on the street until my 2 cousins yelled for him to stop the car more than once. I heard this hospital was one of Pasadena's best. I must have gone on the wrong day. I had never been treated/untreated so lackadaisicaly. After 4 hrs, I had to asked if they'd please clean my wounds out, as bacteria from the street was surely setting in & I was a diabetic and as the nurse was about to touch me with betadine antiseptic, I let him know I wasn't allergic to it. A question never asked amongst others. I was not given a thorough physical exam for possible injuries other then the obvious, to which didn't get attention till I asked. My foot swelled to point where I had to, in pain remove my own leather scraped shoe. The Doctor only ordered xray of 1/2 my leg, then decided to order xray of the other 1/2 of my leg & I think foot. I'm not sure because the pain medication he ordered when he 1st saw me I didn't get till just before discharge. The 10 pg discharge papers were basically generic. No Ins info, no primary care Doc info, no detailed description of injuries info & treatment, no detailed drug administered info, no xray info & no medical diagnosis or post ER recommendations. Worst experience EVER...

It has a Trauma (Emergency) Room, paramedics also bring people here for heart attacks, strokes, sudden pregnancy issues, sudden headaches, minor and major bleeding, broken bones, fractures, stomach aches, sudden circulation problems, difficulty breathing, high/low temperatures, food poisoning, and a whole lot more. There are lab services, MRI, and many types of other testing/dianostic equipment. The hospital has been serving the Pasadena, and much of the San Gabriel Valley for nearly a century (100 years) although the year it opened is unclear and perhaps someone else knows better. Overall, it in general is a good hospital to go to. From infants to older adults it serves everyone.

Update: I have been paid. It was previously 2 I just want to get this out of the way, the staff is wonderful. My time at the hospital was very pleasant. Unfortunately, their billing department leaves a lot to be desired. I was charged about $1600 more than I should have. Obtaining this refund is still ongoing. I have received half of the payment but every time I call, they tell me 6 - 10 days I should received the other half. This is 5 months later. What really makes me so mad is how FAST they want your money but when they make a mistake, they take their sweet, sweet time. The billing department is nice when I talk to them and I think they TRY to help but it seems like the people higher up than them don't want to do anything. I really hate dealing with this so much that it prompted me to write a review on them. I never want to hear their "hold" music on the phone again but I want my money.

As a retired nurse, my eye catches a lot - and I understand a lot of what is and what is not valid in reviews of healthcare. From start to finish, my experience with outpatient surgery could not have been at a higher level - and the genuinely friendly, humble and caring staff at all levels exceeded my expectations. Bravo.

The nurses at the stroke unit are great. But the ER service at HMH is horrible, On June 23 I brought my wife to the ER with pain on the left side of her face and the ER told her it was because she grinds her teeth at night so they send her home with Ibuprofen Which for some reason they think Ibuprofen cures everything at this hospital they didn’t even bother to do an ultra sound for days later she suffered a stroke and now she is in the stroke unit.

My overall experience was good. My daughter was here with eclampsia during her pregnancy. We were treated with kindess and respect until we were in labor and delivery with the nurse LyLy. ( I hope this was the right spelling) My daughter and grandson could have died because of her irresponsibility. I can't even remember the good nurses who took such good care of my child and grandchild. I just THANK THE Lord He watched over them and the Holy Ghost who never left our side. Nurse Melanie, in the High Risk maternity ward, thank you. Your name is the only one I remember. There were others who were great also but this trauma has made me forget. LyLy was awful!!! I had to go get her several times. When my grandson went into distress it was another nurse or doctor who saw this. I had to go and get someone when the blood pressure machine kept beeping after taking her pressure. I mean was I supposed to turn it off after 10 minutes myself. I ended up calling the desk nurse and once the supervising nurse came in to turn it off. I mean seriously. Was I supposed to turn it off!!?? My grandson coded white. He would have died because Lyly did nothing!!! And she was annoyed that I kept calling her in to check them. Someone else saw him in distress, she was oblivious to it all.....she just didn't care. I am convinced of that. Lord help any other person under her care. I said this review was good because so many other people who took care of my family were great!!! Thank you and God bless you all!!! Thank you NICU also!!!

I had my baby here about 5 days ago, scheduled c-section; had thee most amazing experience! Everything went smooth - everyone was super professional. The nursing team in labor and delivery and all other staff who worked around the clock to make sure we were comfortable accommodated to our liking were amazing! 10/10 would recommend.

I am writing this review even with my wife still at her room in the hospital. Your staff and facilities are the best. From the start in the emergency room; all the nurses and doctors to our staff in the 5th floor. There are no words for me to express my sincerely appreciation for all of the Doctors; nurses; assistants; transportation… everyone may God blessed all of you your families… all of you chose the right career. Once again thanks.

So the ER here refused to release my daughter who was 4 weeks old at the time, after her pediatrician admitted her there for a a cold and although she had zero fever or breathing impairments and remained healthy the entire time she was there, when I basically put my foot down and said we are leaving whether you let us or not, after she passed numerous sleep studies, tests etc the ER doctor threatened to call CHILD PROTECTIVE SERVICES and file a neglect case if we left, because I was not going to stay there any longer after almost a week we were finally discharged by another doctor. I didn’t think anything of this at the time, until I received a 40,000 bill from my insurance refusing to pay because there were no valid reasons for any of the tests nor the length of time they were trying to bill for and without any relevant diagnosis, this proved my exact concerns they stuck my 4 week old baby over and over again trying to get blood from her for no reason, it got so bad that they had to get a pediatric nurse over the ER nurse after begging over and over to find someone more qualified to take blood and not being able to take the pain our baby girl was going through . This hospital and it’s doctors represent the exact same situations they have in the recent documentary “TAKE CARE OF MAYA” where a hospital much like this one will try to take the care of your child into their own hands and will either try to paint a picture of child abuse or neglect and create false diagnosis to prolong the period of time or extent of testing they can bill for racking up thousands of dollars and threatening a child abuse or neglect case if you don’t do what they say. This ER dept had one physician heading this whole scheme and I urge you to take into consideration the severity of these risks by bringing a loved one here.

During past experiences as an inpatient on the East and West Wing at this Hospital, not only the care but the rooms themselves were the right set up. Unfortunately, this time I saw a doctor at the Emergency department and got admitted to STATION 45, almost, a “ county hospital room”, although the nurses are very friendly and professional The rooms are horrible, I am sharing a room with another fellow but his family didn't care about safety no facial mask, and in a tiny room 14’ X 14’ this patient had 7 visitors some of them were coughing sneezing, it is madness, all in this room plus my wife and I. We informed one of the staff members about the crowd and we were told that there was nothing that they can do. Corporate and administration office seems that you have security staff not doing their job. For this time I DO NOT RECOMMEND THIS HOSPITAL. Coming thru ER and need to hold you for two or three days the hospital will send you again to station 45, almost a “county hospital room”.

The care I received at my stay here was great. However since they discharged me the "errors" on my hospital bill have been almost comical. Nearly $1,500 charge for motrin and tylenol. A stay in the ICU that never happened. These are just the highlights. Now they are pressing me with overdue notices for a revised bill I've never even seen.

I would give 0 stars if I could. Much like the other reviews you will read, I waited over 4 hours to be seen by a doctor after being brought in by an ambulance, despite the waiting room being nearly empty. When I finally did see a doctor, the visit lasted no more than 10 minutes, and I was not informed of the side effects or withdrawal risks of the medication I was given in the room and prescribed. If we had the choice to travel to another hospital, we would have. The building is freezing, and no one checked in during the hours we were waiting. We were in a distressing situation, and I think I honestly would have been better off not going to a medical facility at all. I would never send anyone I cared about to this hospital.

I have been on both sides of this hospital. The Huntington Baby and the Emergency/Urgent Care. From experience and reading the other reviews, This seems to be a hospital that is well equipped and has the expertise when it comes to newborns and premature births. They also help you with resources to which they connect you with in case you need it. When it came to the NICU, they did a magnificent job caring and feeding my newborn. They did great in immediately putting our newborn in a therapeutic hypothermia. Also, the food service staff was always there! My wife would wake up late while in recovery. Staff would gladly take her order and speak with me to take mine. Within an hour, my wife and i had our breakfast in bed. At the end of the day, this hospital felt like a hotel in which youd be well taken care of after giving birth.

Just don't do it! Patients waiting 4 hours for just blood work. No plebotomist on staff for 4 hours mergency room.

Huntington Hospital does not respect visitor preferences to wear masks at all times inside the facility. This happens while CDC says we're in the second biggest Covid wave in history and LA County's Covid risk level is Medium/High (which requires masking in acute care hospitals). These jokers still MAKE YOU PULL OFF YOUR MASK to take an unnecessary mug shot in order to visit patients. They also scan your drivers license and store it in their database. Despite the fact that they could very easily use your license photo, they still persist in making visitors remove their masks inside the hospital. It's a stupid, short-sighted policy more akin to visiting a prison than a healthcare facility.

Front sign states part of Cedars Sinai but this hospital is at best a watered down Cedars Sinai. Once you're in the ER, the staff assigns you doctors based on PPO/cash or HMO/MediCal. Unless you're PPO or cash, prepare to be seen by second rate doctors from Caribbean or low rated medical schools. Nurses here are fairly well trained and courteous but 90% of the doctors here are mediocre at best. Dr. Angela Hay is the worse hospitalist ever. If your loved one is assigned to her by your HMO Anthem/Optum; prognosis is 100% death or them being senile for life. She will assemble a team of doctors to prescribe Haldol (Haloperidol), an antipsychotic and broad based antibiotics like Vancomycin. After one week, my loved one was barely able to stay awake and fraily weak. At admittance, I kept telling the Huntington Health Hospital doctors and nurses that past diagnoses were possible cancer. Instead Dr. Hay and her team of doctors kept searching for random infections like Bartonella or allegeries. After 2 whole weeks, lymphoma was finally diagnosed. By that time, my loved one was too sick to receive any chemotherapy or antibody treatment due to. The 2 week lag caused atrial afibrillation and cardiac arrest. After resuscitation, the 4-6 weeks that followed were for nothing. My loved one's lymphoma cancer had metastasized to all her internal organs and central nervous system. In addition she was semicomatosed due to all the random medication, cardiac arrest and antibiotics. The result was endless pressure for "Do Not Resuscitate" and my mother ended up dying from internal organ failure and bleeding.

Great staff! They took great care of baby and I

Went to the er on the weekend with a diagnosis from my dr bc my pain was significantly worse. Wouldn’t look at my X-rays, and didn’t diagnose the same problem, wouldn’t call a specialist or an actual dr. Drive to cedars instead at least you’ll see a Dr.

This is the place where my younger sister was born and the doctors, nurses, and any faculty were very kind to me. (She was born in 2016, December 29).

Nurses are very friendly and very clean and dr.are very good here.

Longest 6 hour wait to get a bed which ended up being a temporary ER bed until another bed opened 30 hours later. There is a major lack of communication between staff, nurses, and doctors. I had explained what medication where effective on my body type for what I was going through. They reluctantly gave me a low dose of a week grade that did nothing for my issues. I was informed they were changing the medication to something even weaker and at a lower dose and I refused to take it. I’ve never been so disappointed with a place full of people who passion themselves on helping others. I feel slighted, I feel judge, unheard, unbelievable frustrated, and will do everything in my power to make sure no one I know wastes time at this establishment in the future. Good luck to you if you come here.

It felt like a prison. The doctors were probably the most snug and disrespectful I've ever encountered. They bullied me and were condescending. The maternity ward was so small and cramped and I'm not sure where they get their beds but I've never been so uncomfortable in my life. There are a few nurses that were amazing but overall my experience giving birth at Huntington was traumatic. I wouldn't go back unless I wanted to be bullied into thinking there's things wrong with me that aren't actually true.

I can’t thank u enough Huntington hospital my fiancé was seen by ur staff on sat ,Nd treated for bronchitis efiently Nd professional he had trouble breathing for the last few days Nd was sent home by another hospital with no treatment or meds ,Nd I sent to Huntington hospital today ,Nd is resting Nd taking his meds ,I’m forever greatful to u for helping him ,u are a great hospital as I’ve been told by many friends thank u thank u thank u for treating him 🙏withcare 🙏

Rude staff, kick you off the property for no good reason. Hassled constantly while waiting for my daughter who was in the ER. Do not recommend this place at all.

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services is top notch

Good

Their very helpful

Excellent service

(Translated by Google) A question moms in the delivery room let them take pictures of your baby yes or no thanks (Original) Una pregunta mamis en sala de parto las dejaron tomarle fotos asu bb si o no gracias

Not a place that I wanted to be in, but the nurses were great and made what would have been a nightmare.

(Translated by Google) In this hospital my son was born on July 21, 1999 and thank God I will attend. Super good Thank you all God bless you ... (Original) En este hospital nació mi hijo el 21 de Julio 1999 y gracias a Dios me atendendiero. Súper bien Gracias a todos Dios les bendiga ...

Excellent Hospital the Staff give the best care, attention to patients and Doctors as well. All very kind, professional in everything they do.

Patient Dumping. My mother had a surgery for Sciatica and they discharged her to home a few days later saying she would be fine. Her health has declined over the last 4 months. We went back to Huntington E.R. several times and within just a few days they would discharge her again but the problems with the surgery got worse. She was quickly moved to The Californian (Lost her back brace and refused to replace and totally unable to care for her level of medical needs) or Brighton (3 E.R visits in 30 days of serious problem created at Brighton). Every time we tried to refuse the early discharge they would always talk about their "7 day Policy". From a simple procedure to 4 months of medical hell getting worse every week. They refuse to finish anything, Patient Dumping.

best Hospital in the area. thanks to everyone!!

Beautiful and first rate care and hospitality. Staff are helpful, respectful and very knowledgeable

Nice

Donated a pint of blood and all I got was a an In n Out gift card that doesn't work.

This is the best hospital ive been too. I was treated with great care

So, far! The best, fastest service I've ever had. I really recommend this hospital. I went in like a sick dog for 3 months of sickness that other places couldn't figured out my symptoms. Within 5 hrs. I was out feeling healthy again. Thanks! To the doctors and nurses that work there.

Took my mom to the E.R, I ask for a wheelchair and got it right away. She right away got a room and also got attended to right away. The staff was great, specially Tessa, I believe she's an E.R nurse, she was courteous and obliging. That made my mom feel more at ease.

It’s takes Entirely too long God for bid you have a life-threatening emergency it doesn’t make any sense that’s one thing that this hospital definitely needs to change. It should not take you 2 hours in the Waiting room and then two more hours in the back and then once you get back there The doctor takes another two hours it doesn’t make any sense it’s not like I don’t have insurance I do so stop treating me like I don’t it’s very disheartening and this is supposed to be the top hospital in California.

I actually had a great experience here. I got there early and didn't have to wait. I was seen and attended to quickly and felt safe and cared for.

The way they handle you and treat you is great and professional. Ladies and gentlemen here are great! just sucks that they have 1 Dr. who can perform circumcisions here. I’d of picked a different hospital if I knew that in advance for my wife to deliver just so I could of gotten things out the way.

Had the most awful experience in labor and delivery. For the amount of good reviews this hospital received before, we chose to deliver here. My experience was so traumatic. Labor itself was beautiful, but hospital staff was absolutely HORRENDOUS. They completely disregard your requests, they literally forgot to check on me for 6 HOURS when I was already dilated to 7. The entire 3 hours of active labor each and every nurse talked about who was going on their lunch break next. So incredibly unprofessional. The nurse bullied me and actually tore me before the baby even came. My water broke and while dilated at 6 they still DEMANDED I get pitocin. If I could sue this place I would. Maternity side checked on me twice in 2 days there. The staff is incompetent and clearly underpaid and treated badly for how awful they treat woman who just gave birth. After a year I still have severe pain. Please for the sake of yourself and baby, find a better hospital. Do not get bullied during such a beautiful experience you and your family should have.

Had a hysterectomy 2 months ago and was discharged the following day. That night I had severe abdominal pain and had to rush back to the ER. When I got to ER, I was warmly greeted by ER RN Felly who immediately recognized that something was severely wrong. I was quickly triaged and taken to the back where Dr. Vargas immediately ordered the necessary tests and admitted me back to the hospital. Thanks to all tthe wonderful staff

My elderly mother was just there with dementia and Covid, staff there has absolutely no communication skills. An elderly lady with dementia and Alzeihmers was discharged WITHOUT letting the family know. I called at 3pm to check on my mother then again at 6pm. At 6 pm the nurse tells me my mother was discharged to a nursing home. I specifically asked to be notified with any changes regarding my mother and it was like talking to a brick wall, no communication with each other let alone the family. Not once did a doctor contact me and let me know her condition. I an extremely disappointed. I had my reservations since a 18 year old family friend was misdiagnosed and passed away but I had no choice since that's where the paramedics took her.

The very best hospital in Los Angeles County/Socal!!! My parents over the past years have had a couple medical emergencies. Thankfully, the expertise of the doctors, nurses, and staff at Huntington Memorial Hospital made a significant difference which in turn aided in their recovery. My kids were also born at this hospital. The maternity and post delivery wards were a pleasant experience. Highly recommend Huntington Memorial!

I went by ambulance for chest pain. A few hours later I was given a paper with a FALSE DIAGNOSIS and my discharge papers at the same time. I tested positive for covid, which was NOT listed on any paperwork, so they didn't have to treat me. When I told the nurse that my ride wasn't here due to the surprise discharge, she said I could"wait on the curb" Horrible atrocious treatment. I will never take myself or anyone to this joke of a hospital. To Huntington hospital and dr. Superior: my chest pain and pressure are still increasing, I'm getting shorter and shorter of breath and my face and hands and are starting to become numb. I'm going to LAC-USC hospital where I have trust and if I die then expect a lawsuit. Im not disposable or less than and I'm not going to disappear for your convenience. Stand by. Now let's see your reply to that...

Fantastic hospital! Recently took my dad to the ER. I've never been here before but have been to several other area hospitals. This one is by far the best. The food here is not just edible, it's actually good! My dad had a broken TV in the room and they said that they would have it replaced. We figured that meant eventually, but less than 24 hours there was a new TV installed. They have been very responsive to any request we made and any delay was reasonable. I understand having to wait because there is a code trauma. Thank you for taking care of my dad! Edit: my dad was taken back to the hospital again. Although he ultimately passed, they did everything they could. I have no complaints. Thank you for all you've done.

I had a major surgery (first surgery ever) done here 2 weeks ago. From the moment I first arrived, to having to stay overnight, I felt very well taken care of. The nurses are top notch, and I appreciated having my own room. I hit the nurse light a good amount of times, and they always came promptly to help (even if it was adjusting the temperature in the room, or giving me an extra blanket). Staff was kind, and I especially loved that I could order in room service for meals, complete with an entire menu, which were pretty good! :) Overall a great experience, and Im grateful I had my surgery here!

10 hours into the wait in the ER and have yet to be seen. This story reads the same as most of the poor reviews listed. The large room is packed, dirty, many have waited for hours and then left. I’ve watched the room completely clear. Many patients have been taken over me with less severe conditions. This is not just an isolated wait time and lack of communication. It is just the norm for this facility. I should have drove a bit more and went to a more caring and professional hospital. It’s just shameful. And please let’s not blame this on Covid. Actions speak louder than words. No need to respond. One word, disappointed .

6 months of trying to get medical records! Phone calls are not taken. Messages are not returned. Emails are ignored. Finally had to go in person. Now waiting in the lobby for 30 minutes! Never seen a more disorganized hospital

Ian, and all the staff were all wonderful and took very good care of me with my high blood pressure problem. I had all the works done, blood work, CAT Scan, X-ray, EKG, and I am very happy with their help. Thank you entire nurses, doctors and everyone.

At 26 I was diagnosed w/a fatal (if untreated) bacterial infection that had already damaged my heart valve. I was initially sent to St Vincent Heart Institute but due to my age & condition it was decided I would receive more specialized care at Good Samaritan Hospital. On arrival the nurses/staff were waiting, my room was ready, I was made to feel at ease. The doctors/surgeons came over to introduce themselves & explained everything. The whole experience was flawless: medications, tests, prep, surgery, post surgery. I woke up in ICU with nurses gently wiping my face with a warm cloth ensuring I was comfortable. My room was spotless, food of good quality and the nurses/staff were absolute angels - kind and gentle. Upon my discharge the ICU nurses came down to say goodbye & wish me well. My post hospital home care (meds, some devices, nurse) was all set up and everything was explained. Overall I received the BEST care! If I had to go back to a hospital (I hope not) I would want to be at Good Sam no questions asked. This is an excellent hospital, feel confident that you or family/friend will receive the finest care.

Applied for this hospital, was assured my background was all clear . My HR consultant was Nicolle Harvey she assured me all they were waiting for was my religious exception because of vaccines. She assured everything was all clear!! To go ahead and give two week notice so I did!!! Till guess what? last minute we have problems!!!! THEY ARE WAITING FOR for my vaccine declination to still be approved by a board!!! AFTER I SPOKE TO NICOLLE AND GAVE MY TWO WEEK NOTICE!!!! .This is a simple flu vaccine!!! WHAT BOARD?..... So I received a call from 2 individuals ON SPEAKER PHONE asking me very personal questions regarding my religion!!!!! and why I believe I shouldn't rec vaccine. BE VERY CAREFULL !!!!! IF YOU APPLY AT THIS FACILITY!!! AND THEY TELL YOU EVERYTHING IS GOOD!!!! YOUR ARE ALL CLEAR!!! DON'T LEAVE UR CURRENT JOB, OR GIVE YOUR TWO WEEK NOTICE . AND DON'T DEAL WITH NICOLLE HARVEY MOST LAZY PERSON EVER!!! I had to also do my own past employee verification for my previous job that's how lazy they are!! NO COMMUNICATION AMONG STAFF!!!. NEVER HAVE I HAD AN ISSUE WITH MY RELIGION. I FEEL DISCRIMINATED!. I APPLIED TO WORK IN A HOSPITAL NOT FOR THE FEDS!!!!

This is for a shout out to Mike in the patient care services department. He is an awesome support and really helped me find a solution to my issue! I appreciate his knowledge and genuine care and it’s his customer service is top tier. I hope this reaches his manager!