HORRIBLE HORRIBLE ! My son’s PCP gave us referral for developmental delay specialist on March ! I send them paper works thru fax and I have been told to send them thru email. ( every time I call I waited more than hour ) . I it’s been 4 months and never cooked to to make an apt. I am calling everyday and no one answering. I’m very disappointed. On April 13 I have been told someone will call once they find out right time . July 20 I called 5 times and waited 40,50 minutes. It is better to go to Nemours specialty. Now I’m changing my son’s insurance to be able to go to the Nemours. Irresponsible staff. (((((((

This place doesn't deserve any stars. Every time I'm here it's a total of 2 hr wait time. You can't make a baby/child wait longer than 10-15 mins in a tiny, hot, stuffy room. I've never seen the same doctor here twice. How can one practice have this many doctors yet they make you wait this long. Avoid this place!

The Staff at Spring Lake lab go out of their way too be helpful. The kind/professional way they deal with Patients makes them a definite asset to Orlando Health. Hopefully Management/ Leadership recognizes and rewards there contributions.

The Labworks at ORMC Spring Lake was the fastest lab I've ever been to. No 2 week wait like Quest.

The only thing I dislike about this office is that they take forever and a day to see patients. Even when there is hardly no one in there.. I have to wait a hour or two just For a doctor to come in and see my daughter and then another 30+ minutes for them to come back into the room. The rooms are hot and stuffy and waiting for that long is ridiculous.

Orlando health nurses are the best patient caring professionals who exceed expectations in all procedures that I have had.. I recommend anyone who has bad veins or are afraid of needles Orlando health nurses and medical assistants are amazing.

Awesome staff and great workers and fast to get blood work the women who does it is awesome and great and wonderful ,the staff are so friendly and nice and sweet also mymother said the working was great on the first floor gardage, I love this place better then lab corb and quest I love it here

I’m not just saying this because I was told to they’re absolutely fantastic. Everybody was very nice if you had a problem, you told them they took care oI’m not just saying this because I was told to they’re absolutely fantastic. Everybody was very nice if you had a problem and you told them they took care of it if you had a problem and didn’t tell them that’s on you fantastic people.

I took my 1 year old to get his blood drawn. It was a horrible experience. They were unable to draw his blood after poking him and moving the needle around in his arm for quiet a while! On top of that they blamed me and told me that I had to send my husband next time to hold him., even though there were two of them! Apparently me holding him so tight that I made his arm all red was not enough! They blamed me for their unprofessionalism! I guess if you don’t have a husband to take your child to get blood work done at this place you will not be able to! Talk about sexism!

Make an appointment means that I should be seen within a short period of time unfortunately with two people on the front and only two people in the back I had to wait a half hour to have my blood drawn this has been consistent issue with Spring Lake location for getting blood drawn.

Very professional and friendly staff! I started the morning going to Quest but they sent me away telling me they no longer take walk-ins. Another patient their recommended I go to Orlando Health. I showed up 20 minutes later and am pleased as can be as they were able to see me within 30 minutes. Once again, very friendly and professional staff - I am switching to using them from now on!

No complaints! Every staff is very professional and kind.

Amazing service very convenient staff are amazing very friendly very knowledgeable and service was so fast

This was my first time at this lab. When I arrived they had what seemed like a lot of people waiting but don’t let that fool you! I was very impressed with how fast they get people in and out. Silvana was so good in finding my vein and I was done in less than a few minutes.