Tuesday morning, 08:40, came in for the breakfast deal - £2 bacon butty when buying medium or large drink. Café was quiet, service was quick, friendly and efficient. Butty was tasty in a nice roll. Seemed to get quite busy around 09:20 post school run, which may slow down service.

I was so disappointed today at this Costa.. Don't wanted to have an argument with young girl from staff as I'm 40 weeks pregnant, but I will leave this feedback at least. I've ordered white hot chocolate with extra cream on top (£0,50). First of all a girl who served us took cream out of the fridge and shaked it like minimum 5 times to get some cream out for my chocolate, but obviously there wasn't any left so she just got fed up with it and put the lid on it like nothing happened.. I've been charged for leftovers of cream thanks really.. Second - the taste of white hot chocolate was only warm milk, I can get better chocolate from petrol station self making Costa machine than from actual person making it. No 'enjoy' no 'thank you' nothing at all.. People, I would not recommend this place.

I'm sure with decent management the understaffed cafe could be improved greatly, the cleanliness isn't up to standards either, the cleaner obviously doesn't have a brush or a vacuum going by the amount of festering muck down the back of the seats !!

The guy operating the coffee machine is working his socks off, but there are 10 tables and counting loaded up with dirty crockery

I go to Costa coffee quite often and love these cafes. Love having a breakfast there, love spending time with my friends. Last time I have a coffee with smile and it made my day! Thank you Costa coffee

After navigating past two other coffee chains, I reached this Costa in Asda with a singular craving for a salted caramel frappe. I eagerly placed my order, observing the meticulous preparation by the attendant. However, the spectacle quickly turned into a peek behind the scenes. Running out of caramel became a grand affair, with the ceremonious replacement of the bottle complete with a day sticker. Yet, this prompted me to scrutinise the rest of their stock. Despite the place being open for just an hour, the muck encrusting the bottles and the pumps seemed to have settled in for a week’s residency. A mere swap of the pumps was the protocol, no fresh pump and certainly no time for a thorough wash. Every nozzle of every pump on every bottle appeared filthy. Contemplating accepting the drink just to discard it quietly, I paused, not wishing to orchestrate a scene. Others around me didn’t deserve their day to be potentially marred by a bout of botulism. The server presented me with a caramel frappe, overlooking the fact that I had explicitly asked for a Salted Caramel Frappe. When pointed out, the response was bafflingly simple: "That's a salted caramel frappe." Missing 50% of its ingredients but calling it the same thing, apparently, was within their standard practice. The incredulous stare directed my way painted me as the irrational one. Call me picky, but last I checked, a Salted Caramel Frappe should contain, well, both salt and caramel. Starbucks and every other coffee joint manage this concoction effortlessly, but alas, Costa appears to have patented the salt. This, I presume, is the epitome of post-Brexit service and expertise – our homegrown workforce blissfully unaware of both hygiene and the finer details. She didn't understand that a salted caramel frappe with no salt was just a caramel frappe but I guess she did the refund anyway. Nevertheless, at least I didn't have to publicly highlight the unsanitary mess lingering behind the counter, and my money was promptly returned. All's well that ends with a refund, I suppose. The comments here suggest that hygiene is an elephant in the room at this particular branch. Sadly, it seems Costa hasn't yet considered monitoring these Google reviews. But hey, it's a new branch; maybe cleanliness will eventually find its way into their agenda.

Please use a duster and a sweeping brush - seriously! The Costa is already in Asda - just nip down the first isle. If you want to get sick whilst having a mediocre coffee, go to this place. Everything is filthy

The place is filthy. Staff using a mop so dirty to clean the floor I felt sick. One server so extremely busy and stressed. Food was ready quickly. The drink took a further 10 minutes which meant I had eaten and was ready to leave by the time the drink was ready. Manager was rude to the staff. Just awful

Overall very nice but the opening times are really irregular.i go most mornings and they normally open at 7 am but recently they have been opening late and today they opened at around half 8! And by that time I have yo leave so I just left it and went please start opening as usual.

this is outrageous. so we ordered a MEDUIM caramel frappe and we got A SMALL. this worker put my drink in a glass cup and it was a small (we checked because we asked for a takeout cup) it fitted in the small cup NOT EVEN TO THE TOP. what a scam! (watch out for the short red hair tall women who took my order) I AM DISSAPPONITED